it outsourcing

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Targus Goes Global with OneNeck IT Services

Published By: OneNeck IT Services     Published Date: Aug 24, 2007
This case study explores the IT challenges of Targus, a global supplier of mobile computing cases and accessories, and how OneNeck helped Targus achieve their IT goals.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, j.d. edwards, oracle, baan, infor, axapta, microsoft dynamics ax, fusion, outsourcing, governance, outsource, targus, case study, it management, business management, corporate governance
    
OneNeck IT Services

The Little Gym Makes Service a #1 Priority

Published By: OneNeck IT Services     Published Date: Aug 24, 2007
"Service to our gym owners is our number one priority," said Linda Mason, Vice President of IT for The Little Gym International. "This clearly drove our decision-making process in searching for an outsourcer." Learn why OneNeck was their number one choice for outsourcing their IT services.
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oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, baan, microsoft dynamics ax, fusion, outsourcing, governance, outsource, the little gym, it management, best practices, business management, enterprise resource planning, it spending, productivity, project management
    
OneNeck IT Services

Domain Focused Independent Testing

Published By: Thinksoft     Published Date: Dec 03, 2007
This white paper acts as a tool, for CEO's and Business and IT heads, helps reduce application deployment risks and costs. This paper attempts to establish how outsourcing test services to an independent domain-focused specialist company can substantially mitigate deployment risks. Business users are assured of receiving reliably better quality application well within cost and time budgets.
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outsourcing, outsourced software testing, software testing, testing vendor, stages in outsourced software testing, independent software testing, thinksoft, software development, software outsourcing, quality assurance
    
Thinksoft

Cut Costs, Meet Strategic Goals and Manage Document Processes with Confidence

Published By: Oce Business Services     Published Date: Jun 24, 2009
Download this free report to explore the potential of applying business performance management principles to advance document performance management to reduce costs; better manage documents as vital strategic, financial and information assets; and secure positive returns on investments from outsourcing. Learn more today!
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oce, kpi, ekg, document processes, mail center, print/copy operations, records, operations, cost cutting, documents, information, roi, return on investments, oce max, real time, dpm, document intensive, bpm, ediscovery, key performance indicator
    
Oce Business Services

Entrepreneurs & Managed IT: Putting Big Company Strategies to Work for Small & Mid-Sized Businesses

Published By: Managed Systems, Inc.     Published Date: Aug 14, 2008
No matter the size of the business, technology plays a critical role in its financial success. At the most basic level, companies have to deal with desktop and laptop computers for all their employees, e-mail, access to the Internet, Blackberries, and other kinds of on-site and remote devices. Add networking issues like viruses, spam and bandwidth utilization, and suddenly, this effort becomes a major challenge to anyone operating a small or mid-sized business (SMBs) with limited resources and a limited budget.
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network management, smb, small business, medium business, mid-sized business, smb networks, managed systems, it services, outsourcing, outsourced it, managed services, managed systems, tech support, it solutions, security, compliance, disaster recovery, it management, infrastructure, small business networks
    
Managed Systems, Inc.

Identity Enabled Web Services: Standards-based identity for Web 2.0

Published By: Ping Identity     Published Date: May 05, 2009
Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing web Services has been a challenge until recently, as typical Web authentication and authorization techniques employed browser-to-server architectures (not program-to-program). This resulted in user identity ending at the Web Application Server, forcing the Web Services Provider to trust blindly that the Web Services Requester had established identity and trust with the end user.
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pingidentity, sso, standards-based, web 2.0, identity enabled, browser-to-server, soap, saml, security assertion markup language, pki, public key infrastructure, soa, oasis, ws-trust, sso, single sign-on, service oriented architecture, rest, user identity mapping, ldap
    
Ping Identity

The Ponemon Institute 2012 State of the Endpoint

Published By: Lumension     Published Date: Jan 11, 2012
The 2012 State of the Endpoint focused on four topics on the state of endpoint security: risk, productivity, resources and com­plexity. Find out more!
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vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security, access control, anti spam
    
Lumension

Lumension Patch Management: Picking the Low-Hanging Fruit

Published By: Lumension     Published Date: Jan 11, 2012
Find out why fixing 3rd-party app vulnerabilities is at the core of IT security-and how to make sure patch management is optimizing your security.
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vulnerability management, patch management, vulnerability assessment, data protection, data loss, data theft, endpoint protection, compliance, outsourcing, cybercrime, data theft, web 2.0, workforce mobility, malware, encryption, data encryption, regulatory compliance, endpoint security
    
Lumension

Experts forecast: IT outsourcing services market in the CEE region will reach USD 5 billion in 2010

Published By: CEEOA     Published Date: Dec 03, 2010
CEEOA released its annual report on the state of IT outsourcing service providers market in the CEE region 'Central and Eastern Europe IT Outsourcing Review 2010'.
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it outsourcing, software development, research, cee region, software outsourcing
    
CEEOA

HP Gen8 Client Virtualization Enterprise Reference Architecture for VMware View 5.1

Published By: HP and Intel® Xeon® processors     Published Date: Aug 01, 2012
An increasingly global and mobile workforce is changing the way IT needs to support the business. Worker demographics are also changing, resulting in different expectations on how IT delivers data and applications. HP and VMware make this important move to Client Virtualization safe and easy by testing and developing the most popular solutions. On its sixth generation Client Virtualization reference architecture, HP tests many combinations of storage, networking, and blades to best handle the Client Virtualization workloads.
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client virtualization, reference architecture, core design, client virtualization, active directory, local users, vdi, user data, outsourcing, work from home, branch, endpoint devices, firewall, vpn, stacking links, storage, data management, cloud computing, virtualization, infrastructure
    
HP and Intel® Xeon® processors

The Business Case for Digital Production Outsourcing

Published By: Deliver     Published Date: Jul 25, 2011
How decoupling creative and production in digital marketing generates higher ROI, strengthens brands and produces competitive advantage through increased efficiency and effectiveness.
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creative, production, digital marketing, decoupling, increased efficiency and effectiveness
    
Deliver

HIPAA Compliant Data Centers

Published By: Dell Storage     Published Date: Aug 14, 2012
The importance of healthcare providers to assure their patients the utmost security, confidentiality and integrity of their sensitive information cannot be understated. This means being HIPAA compliant within every aspect of their practice, with a particular emphasis on the components of their healthcare IT infrastructure This white paper described elements and best practices of a HIPAA compliant data center. This comprehensive guide spans the administrative, physical, and technical safeguards of the HIPAA Security rule from the physical security and environmental controls necessary of the facility itself, to the requirements needed between a Covered Entity (CE) and the data center provider when outsourcing. Detailing both the benefits and risks of a third-party partnership, this white paper provides answers to key questions such as what exactly makes a data center HIPAA compliant, what to look for when choosing a service provider to work with, and why a Business Associate Agreement (BAA) is important for establishing accountability with these partners.
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hipaa, compliant, data, center, centers, healthcare, providers, assure, patients, utmost, security, confidentiality, integrity, sensitive, information, compliant, compliance, practice, particular, emphasis
    
Dell Storage

Forrester Report: Your-Three Step Guide to Planning Cloud Migration

Published By: Skytap     Published Date: Aug 23, 2017
Cloud migration has exploded in popularity since General Electric’s (GE’s) flashy keynote at Amazon Web Service’s (AWS’s) re:Invent in September 2015. GE claims to be migrating all workloads not containing secret information. Enterprises are revisiting public cloud and exploring whether existing or systems-of-record applications have a place in that world. Infrastructure and operations (I&O) professionals on this path should avoid a one-size-fits-all approach to outsourcing and migration plans, opting instead for an app-by-app assessment.
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Skytap

FAO 101: Understanding the value of finance and accounting outsourcing

Published By: RSM US     Published Date: Dec 18, 2017
Middle market companies are becoming more comfortable with outsourcing solutions, driving increased utilization of finance and accounting outsourcing (FAO). The evolution of FAO enables companies to focus on their core business, while leveraging external resources to increase finance and accounting productivity. What makes RSM’s FAO platform different is specific industry knowledge, and unique business processes, workflows and structures that have been developed through years of successful engagements. We implement proven strategies from a people, process and technology perspective that are customized for each client and can’t be found in an out-of-the-box technology solution.
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RSM US

Practical guide: How to enhance your BPO contract to accelerate automation

Published By: KPMG     Published Date: Nov 21, 2018
Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.
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KPMG

Using Gamified Performance and Learning to Drive Call Center Agents

Published By: Gameffective     Published Date: Feb 22, 2019
Microsoft is a leading global technology platform and productivity company headquartered in Redmond, Washington. The company’s B2C customers are served by Microsoft’s Consumer Support Services, which has a network of global support centers (provided by Business Process Outsourcing Companies) located in many regions and countries, including North America, Europe, Latin America, India, and Philippines. These centers employ thousands of agents, providing customer assistance in many languages.
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Gameffective
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