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Build vs. Buy: A Guide for Customer Identity and Access Management

Published By: Akamai Technologies     Published Date: Jul 02, 2019
In today’s markets, customer identities and the personal data associated with them are among the most critical and valuable assets of any enterprise. Managing these digital identities — from first registration and login to the later stages of the customer relationship — and extracting business value from the associated data are complex tasks, commonly referred to as customer identity and access management (CIAM). When implementing a system to collect, manage, and utilize digital identity and customer data, companies have two basic choices: in-house development or buying a dedicated solution from a vendor specialized in CIAM (i.e., build vs. buy). Read this white paper for an in-depth analysis of CIAM implementation options, including: ? Must-haves for a successful, enterprise-grade CIAM system ? Pros and cons of implementation options, ranging from in-house software development to commercial off-the-shelf solutions ? A real-world case study that illustrates the ROI of an effective CI
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Akamai Technologies

How to prepare for your next security breach

Published By: Lenovo - APAC     Published Date: Jul 02, 2019
Your guide to security Don’t lose unnecessary time coping with attacks, threats and theft. Lenovo ThinkShield is a comprehensive security portfolio that brings you end-to-end protection. In your solutions guide, you’ll find out the benefits of ThinkShield, how to ensure your data stays secure, how to keep employees stay safe online and some important statistics on the rise of cyber attacks. It’s time to act before your next attack, read the guide to find out what to do next. Read the guide>
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Lenovo - APAC

Planning For Office 365 Gaps E-Book

Published By: Mimecast     Published Date: Jun 28, 2019
There is a major shift happening in the world of enterprise IT systems. Many organizations are trading on-premises systems for cloud-based solutions, a move that brings virtually limitless scalability, storage and accessibility – usually at a lower cost and with reduced complexity. Global adoption of cloud enterprise productivity platforms hit an all-time high of 81% in 2018, up from 24% in 2014.* If you’re a longtime Microsoft customer, a logical first step in making the journey from on-premises to the cloud is to move your email to Microsoft Office 365™. You aren’t alone. Office 365 is Microsoft’s fastest-growing business, ever. According to Gartner, 84% of IT decision makers indicated that they are currently using or planning to use Office 365 in the next six months.
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Mimecast

Why Organizations are Moving from Traditional Architecture Hyper-Converged

Published By: VMware     Published Date: Jun 28, 2019
With the benefits quickly stacking up, it’s easy to understand why Gartner stated HCI (Hyper-Converged Infrastructure) as one of the hottest trends in data centre infrastructure. HCI is intended to reduce infrastructure complexity and cost, whilst enhancing scalability, agility and operational efficiency. This consolidated infrastructure enables organizations to leverage the software layer by using low cost commodity hardware, while reducing concerns around vendor lock-in, to form a seamless software- defined IT infrastructure environment well suited to today’s IT challenges. Simple to use and manage, without specialists and more cost-effective than most traditional solutions, it’s easy to understand why more organisations are making the move from traditional architecture to Hyper-Converged Infrastructure. Submit the form to view the infograph to discover the benefits and whether this solution is right for you.
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VMware

Top 5 Salesforce integration patterns

Published By: MuleSoft     Published Date: Jun 27, 2019
As the leading CRM system, Salesforce can accelerate and increase sales, enhance customer loyalty, and grow marketing capabilities. But how can businesses extend Salesforce to streamline business processes and maximize services and solutions? Effective and efficient integration of Salesforce with adjacent enterprise systems — such as databases, ERP and CRM systems, and custom applications — is critical to enabling sales teams, increasing revenue, and better serving customers. Across the broad spectrum of Salesforce integration needs, patterns emerge for how to best address integration challenges. Integration patterns are the most logical sequence of steps to solving a specific type of integration problem. Learn how to synchronize CRM systems, migrate from legacy CRM systems, broadcast ERP data into your CRM system, and more. Download the whitepaper now.
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MuleSoft

Enable A Connected Enterprise With Red Hat JBoss Fuse

Published By: Red Hat APAC     Published Date: Jun 27, 2019
Red Hat® JBoss® Fuse is a lightweight integration platform that reduces the pain of connecting applications, services, processes, and devices for comprehensive and efficient solutions. JBoss Fuse includes the popular and versatile Apache Camel project, an implementation of the most commonlyused enterprise integration patterns. With integration patterns and more than 150 connectors ready to use, JBoss Fuse supports integration across the extended enterprise—including applications and services on-premise, on mobile devices, or in the cloud. JBoss Fuse is complemented by Red Hat JBoss Developer Studio for easier development of integration solutions and Red Hat JBoss Operations Networkfor monitoring of deployed solutions.
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Red Hat APAC

E-book: The Automated Enterprise

Published By: Red Hat APAC     Published Date: Jun 27, 2019
Reduce complexity and accelerate IT with an enterprise-wide approach to automation “The Automated Enterprise” e-book shows the important role IT automation plays in business today. Optimize resources and speed development with Red Hat® management solutions, powered by Red Hat Ansible® Automation. IT automation helps your business better serve your customers, so you can be successful as you: Optimize resources by automating complex and manual processes Accelerate service delivery while providing IT operations teams with control and visibility across a dynamic IT environment Transform your enterprise into an efficient digital business and rise quickly to meet the evolving demands in your marketplace Get the e-book to learn about the benefits of accelerating your operations, read success stories, and find out how easy it is for you to get started.
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Red Hat APAC

Gaining a foothold in the quest for more customers.

Published By: Adobe     Published Date: Jun 26, 2019
Get inside the minds of key decision-makers in mid-size companies who are tackling today’s biggest content management challenges. Learn how they’re thinking, what they see as opportunities, and how they’re planning to come out on top. With more than 7,000 CMS solutions available from more than 6,000 unique suppliers, you have a mind-boggling array of options — making it hard to know which path to take and how to decide. Here's your chance to get inside the minds of key decision-makers who are tackling today’s biggest content management challenges: - Personalization - Keeping up with current technology - Difficult-to-use content management systems - Over-reliance on IT teams for simple functions - Inadequate access to customer data and insights - Integrating third-party apps - Managing and optimizing content
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Adobe

Stream: A Data Processing Revolution

Published By: GFT USA, Inc.     Published Date: Jun 26, 2019
Drawing on over 30 years of financial services industry expertise, GFT is GCP’s premiere, go-to, pure play financial services partner enabling GCP services and products greater visibility and utilization within FIs across Capital Markets, Retail, Insurance, and Asset Management business segments. Leveraging reputational credibility from long-standing relationships with top global FIs, GFT offers GCP a unique and invaluable view into pressing problems and potential solutions for the rapidly changing FS market.
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GFT USA, Inc.

How to Wrangle Data for Machine Learning on AWS

Published By: AWS     Published Date: Jun 24, 2019
Join our webinar to hear how Consensus, a Target-owned subsidiary, utilizes AWS and Trifacta to prepare data for use in fraud detection algorithms. You’ll learn how self-service automated data wrangling can save your organization time and money, and tips for getting started with Trifacta’s solution, built for AWS. Webinar attendees will learn: Why automating your data wrangling tasks can lead to greater data accuracy and more meaningful insights. How you can reduce your data preparation time by 60% and more with self-service data wrangling tools built for AWS. How easy it is to get started with machine learning solutions for data wrangling on the cloud.
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AWS

How To Choose a Next-Gen Endpoint Security Solution: Guide

Published By: BlackBerry Cylance     Published Date: Jun 24, 2019
With myriad of endpoint security solutions available, making the right choice for your business can be difficult. To help you simplify the selection process, download our guide which presents the most critical capabilities to assess. It’s a simple, authoritative reference that takes the guesswork out of evaluating endpoint security.
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BlackBerry Cylance

Does complexity impact your cybersecurity strategy?

Published By: IBM APAC     Published Date: Jun 24, 2019
Threats have become a board-level concern and it’s fueled a spending spree in security products over the last two years. So why don’t companies feel more prepared to identify and respond to these threats? For many organizations, disconnected point solutions have increased the complexity of their security environments, making it difficult to respond quickly to threats – and nearly impossible to demonstrate ROI. IBM Security commissioned Forrester Consulting to evaluate the state of security complexity and the effect it is having on security efficiency and effectiveness. In the study, many respondents reported taking steps to simplify their security environments and the results are promising. Fill out this form to read more about it.
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IBM APAC

TRUSTED SECURITY SOLUTIONS FROM THE OIL RIG TO THE ELECTRIC GRID

Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. That’s why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions

VMware Hyperconverged Infrastructure Delivers Compelling Financial Benefits During a Server Refresh

Published By: VMware     Published Date: Jun 24, 2019
Management is demanding more efficiency and cost optimization from internal IT groups. Independent research data shows VMware’s HCI offering provides better economics than other solutions. Leveraging current IT skills, infrastructure and operational processes creates a foundation for both Capex and Opex savings that will continue for years to come, with increased operational simplicity that will allow IT to better respond to business demands.
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VMware

Hyperconverged Infrastructure 101: How to Get Started

Published By: VMware     Published Date: Jun 21, 2019
Prime your business for growth with a software-defined approach. The current business-enterprise climate demands robust connectivity and delivery in services. As IT executives continue to invest in integrated infrastructure, companies that remain committed to hardware-centric infrastructure are being left behind and subsequently are exposing their enterprises to risk and loss. Liabilities include time wastage and financial costs in the management and maintenance of legacy infrastructure, creating a deficit in executives’ energy when it comes to innovation and future planning. VMware’s Hyperconverged Infrastructure (HCI) is a malleable, sophisticated solution which facilitates the vital transition from physical to virtualized storage solutions. HCI is the foundation for the Software-Defined Data Center (SDDC) destined for leading enterprise operations.
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VMware

Agile Integration Architecture Technical Whitepaper

Published By: Group M_IBM Q3'19     Published Date: Jun 21, 2019
This paper explores the merits of agile integration architecture--a container-based, decentralized, and microservices-aligned approach for integration solutions that meets the demands of agility, scalability, and resilience required by digital transformation.
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Group M_IBM Q3'19

Get an office 365 experience your users will love (FR)

Published By: Zscaler     Published Date: Jun 20, 2019
Office 365 n’est pas une application SaaS comme les autres. Sa voracité en matière de bande passante et sa sensibilité aux temps de latence représentent un véritable challenge pour les réseaux traditionnels. Pourquoi ? Car les réseaux en étoiles ne permettent pas d’offrir une performance utilisateur digne de ce nom, tout en augmentant significativement les coûts d’implémentation. Office 365 peut transformer votre activité, à condition que votre réseau soit adapté à son utilisation. Découvrez dans ce guide comment les solutions Zscaler, recommandées par Microsoft, peuvent vous aider dans votre migration vers Office 365.
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Zscaler

Immersive Winning in the new retail environment with Samsung Display Solutions. customer experience

Published By: Samsung     Published Date: Jun 20, 2019
We are witnessing the digitisation of the entire retail ecosystem. While many have long debated whether online or offline will ‘win’ the retail battle, it is becoming clear that the future face of retail is a seamless merger of the two. Converge with data and logistics and you have a single, integrated overview that forms the blueprint for the next wave of disruption in retail. Samsung Display Solutions provide a digital canvas for retailers to create their own immersive experiences. To find out how download this whitepaper today!
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samsung, display solutions, retail ecosystem
    
Samsung

Engaging your workplace audience

Published By: Samsung     Published Date: Jun 20, 2019
Amongst the vast range of trends disrupting the workplace, we are seeing a significant change in the behaviours and expectations around an organisation’s most fundamental asset: its people. As organisations innovate every aspect of their workspace, the future requires them to rethink and redesign the way their employees engage, collaborate and be productive. Download this whitepaper to find out how Samsung Corporate Display Solutions can help your organisation transform.
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samsung, corporate display solutions, workplace transformation
    
Samsung

Gartner Magic Quadrant for Sales Performance Management

Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been ranked a leader in the latest Gartner Magic Quadrant for Sales Performance Management. The Gartner Magic Quadrant for Sales Performance Management (SPM) examines the fast-growing SPM space and helps companies identify the best solutions for driving sales, aligning incentives, automating commissions, and effectively planning your territory and quota strategies. For the third year in a row, SAP is listed the highest and furthest to the right for “Ability to Execute” and “Completeness of Vision”. This marks our sixth year in a row positioned among the leaders. Discover the important trends in SPM solutions that can help you make a buying decision. The report includes: ? A comprehensive evaluation of 11 leading vendors in the SPM space. ? Key trends in sales plan optimization, including why companies are increasingly using AI to achieve more effective sales incentive plans. ? Strategic planning assumptions, including the assumption that 40% of B2B providers with more than 10
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Google - SAP

Forrester TEI Report Service-The Total Economic Impact™ Of SAP Service Cloud

Published By: Google - SAP     Published Date: Jun 20, 2019
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey. In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud: ? 363% ROI ? Increased service and field representative efficiency by 40% ? Raised income from upsell by 19% ? Reduced call center operational costs by 42% Want more details? Download the Forrester study commissioned by SAP. The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
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Google - SAP

The Crossover Effect: Positioning Consumer Products Companies on the Growth Path

Published By: Google - SAP     Published Date: Jun 20, 2019
Maximize go-to-market initiatives with SAP To succeed in today’s hypercompetitive environment, consumer products companies need greater speed and agility. See how SAP C/4HANA solutions can help you synchronize activities across your modern trade and direct-to-consumer efforts – and ultimately bring you closer to your consumers. Grow your brand and your market share with an intelligent strategy. The Crossover Effect: Positioning Consumer Products Companies for Growth Learn how SAP empowers consumer products companies to improve customer experience and leverage new types of data, digital capabilities, and success measures to drive growth. ? Join the Direct-to-Consumer Revolution Learn about how SAP Customer Experience solutions enable consumer products companies to get closer to the consumer than ever before. ? Henkel Drives Sales Innovation with SAP Trade Management Martin Reinicke of Henkel Beauty Care shares how the SAP Trade Management solution helps the company adapt to rapid m
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Google - SAP

Future-proof your customer experience and mitigate the risks of outdated contact center technology

Published By: Genesys     Published Date: Jun 19, 2019
Success is defined by the quality of your customer relationships. Outdated infrastructure hinders your ability to deliver consistent service across all channels and touchpoints. With rising customer and business demands, you might not have time to wait and see what long-term options a vendor will offer, and when. Proven, market-leading customer experience solutions let you optimize customer engagement across existing channels. And with a partner who’s focused on both innovation and your success, you can future-proof your business as it evolves. Read this executive brief to learn how to incorporate an open, stable and proven customer experience platform—and provider. Discover the advantages of a proven prescriptive migration methodology that will guide your successful customer experience transformation, including: Establishing a solid foundation for customer engagement channels and touchpoints as they emerge Extending omnichannel engagement across departments and processes outside of
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Genesys

Your path your way: 3 options for transforming your legacy contact center

Published By: Genesys     Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades. It’s time to move forward. Read this ebook to learn: Steps to mitigate risk by minimizing your reliance on aging technology Proven and successful deployment options and migration strategies How to migrate at your own pace Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
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Genesys

The essential migration checklist for identifying the right customer experience solution

Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys
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