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Questions to Ask When Choosing a Customer Relationship Management Solution

Published By: Vendor Guru     Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru
    
Vendor Guru

The Fast Track to Service Management Success: Software-as-a-Service

Published By: WebEx     Published Date: Dec 14, 2007
With the growing array of hardware, software, and systems necessary to support businesses, today more than ever, software-as-a-service or on-demand solutions offer feature-rich, real-time functionality without the burden associated with deploying, managing and supporting an in-house approach.  See if it’s right for you.
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service management, saas, software as a service, customer service, smb, small business, soho, midsize
    
WebEx

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point

Published By: WebEx     Published Date: Dec 14, 2007
Despite the ease and enthusiasm with which knowledge workers have embraced Web collaboration, user-driven integration can only go so far. It is imperative that CIOs take control of their collaboration deployments now and weave collaboration solutions deep into the fabric of their business processes and enterprise software strategies.
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collaboration, collaborate, web conferencing, online meeting, web meeting, bpm, business process management, software
    
WebEx

The 12 Pitfalls of IT Systems Management

Published By: uptime software     Published Date: Dec 06, 2007
You’ll learn what the 12 pitfalls of IT Systems Management really are, as well as the bridges you need to cross them. Learn what the big framework solutions don't want you to know, and why they might not be the answer for your IT Department. Learn to leverage what you have and your limited budget to get you the Systems Management tools and Solutions you need.
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high availability, systems management, server management, network management, server, servers, it management, spending
    
uptime software

Acquiring Business Intelligence is Crucial

Published By: NetSuite     Published Date: Nov 27, 2007
But what is "BI" and how do small/mid size business owners acquire it without too much cost?  This Executive White Paper will outline the issues and solutions for the "BI" requirements of growing companies.
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analytics, business analytics, business intelligence, bi tools, business planning, erp data, netsuite, business metrics
    
NetSuite

Reconsider Your Network: Get Our POE and Edge Networking Market Buyer's Guide

Published By: ITManagement     Published Date: Nov 06, 2007
ITManagement delivers the critical information you need quickly, easily and concisely. We know you don't have time to spend researching the latest innovations in data network solutions and finding free third party information is near impossible... we have done it for you.
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networking, network management, switch, ethernet networking, gigabit networking, mbps, gigabit, ethernet
    
ITManagement

Reducing the Burden of Administration for Email Content Control, Compliance & Policy Enforcement

Published By: Nemx Software Corporation     Published Date: Oct 23, 2007
Email compliance, security and content policy enforcement is a growing priority for all organizations.  Email content control solutions provide real-time scanning of email traffic and provide the foundation for proactive enforcement of regulatory and corporate policies.  However, the administrative burden associated with policy management imposed by most such products is significant.
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email security, security management, policy administration, policy management, policy-based, policy based, email compliance, compliance
    
Nemx Software Corporation

The Business Case for Account Lockout Management

Published By: Netwrix     Published Date: Oct 10, 2007
This white paper covers account lockout management process and introduces new cost-effective workflows of account lockout resolution, describing significant ROI enterprises can achieve through the use of automated management solutions.
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authentication, account lockout, access control, network security, lockout, user lockout, user authentication, user validation
    
Netwrix

A Solution to Poor IT and HR Lead Quality

Published By: Solution Publishing     Published Date: Oct 02, 2007
In point of fact, a lead that does not result in a sale has negative value to the company since resources must be spent to determine its futility. In this whitepaper we have endeavored to demonstrate a technological method to predict a lead's probability of becoming a sale and propose solutions for those targeting HR or IT professionals. Download this free whitepaper to learn how to improve your lead quality when targeting HR or IT professionals.
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solution publishing, lead gen, lead generation, lead quality, b2b, b-to-b, smartstream, sas
    
Solution Publishing

Promiscuous Monitoring in Ethernet and Wi-Fi Networks

Published By: TamoSoft     Published Date: Sep 28, 2007
This white paper examines the problems related to the deployment and usage of software-based network monitoring solutions, methods of achieving network traffic visibility in various network configurations that include hubs, switches, routers, etc.
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monitoring, lan, wan, best practices, networking, wlan, wireless security, tamosoft
    
TamoSoft

Interview: Karen Hsu, Informatica

Published By: Informatica     Published Date: Sep 28, 2007
David Loshin, consultant and author talked to Karen Hsu about Informatica's data quality, unstructured data and data governance solutions. Karen highlighted customers like Navteq and Humberside Police's innovative use of Informatica.
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b-eye, business intelligence, data integration, karen hsu, interview, informatica, crm, customer relationship management
    
Informatica

Dana Gardner Discusses Developer Productivity with Greg Burnell, CEO of 6th Sense Analytics

Published By: 6th Sense Analytics     Published Date: Sep 17, 2007
Dana Gardner, Principal Analyst with Interarbor Solutions, discusses the limited insight into developer productivity with Greg Burnell, Chairman, Co-founder and CEO of 6th Sense Analytics.
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offshore, offshoring, outsource, outsourcing, cost, costs, cost savings, spend management
    
6th Sense Analytics

California Credit Union Achieves Regulatory Compliance with Neoscale

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
CCU sought to encrypt its backup tapes for keeping customer data secure in transit and in storage at the offsite tape-vault vendor’s facility. As a financial institution, CCU was subject to stringent government regulations. With nearly 60 gigabytes of data to encrypt each night, CCU knew that a software solution was out of the question.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

Payformance Protects Confidentiality of Payment Processing Information with NeoScale

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Given Payformance’s longstanding commitment to protecting the privacy of its clients’ information, the company has decided to investigate data encryption solutions for its primary hard drive storage and secondary backup tape storage. With its multi-vendor interoperability, NeoScale’s CryptoStor storage security appliances emerge as the obvious choice.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

Spectrum Federal Credit Union Implements NeoScale Encryption Solution

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Chartered in 1973, San Francisco-based Spectrum Federal Credit Union serves over 12,000 members. When the issue arose on how to protect their members’ personal data residing on backup tapes, Spectrum FCU took no chances – they and their Techical Advisory Board made the decision to encrypt this important information with the help of NeoScale Systems, an undisputed leader in this emerging market.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

UT Health Science Center at Houston Safeguards Personal Health Information with NeoScale

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
The HSC network services group supports more than 2000 desktops, servers and backend systems such as e-mail, file, networking, application and storage services for general administration, dental and medical schools. HSC wanted to manage and reduce HIPAA compliance costs and processes associated with protecting PHI data within its storage infrastructure – a legacy SAN environment with evolving applications.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

Qsent Calls NeoScale for Encryption Assistance

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
Qsent needed to shore up its disaster recovery strategy. This meant sending backup tapes – each with more than 2.5 terabytes of data – between data centers and storing them offsite. To keep all its data safe and secure, Qsent chose NeoScale’s CryptoStor wire-speed tape security appliance to encrypt and decrypt data.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

Oregon Community Credit Union Gains Peace of Mind by Encrypting Backup Tapes with NeoScale

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
With horror stories in the news every week about lost or stolen laptops and backup tapes, the senior management team at Oregon Community Credit Union knew they had to do everything within their powers to protect their critical data as it traveled offsite to a third-party tape vaulting vendor. They were tasked with finding an affordable solution that would strike a balance between security, ease of use, and scalability.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

NeoScale Helps Major Bank Meet Government Regulatory Requirements

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
As more states pass regulations governing the security, confidentiality, and integrity of customer data, a leading national bank has recognized its need to ensure the safety and security of personal data for its thousands of customers. To ensure compliance and maintain the security of this information, the bank has deployed NeoScale’s CryptoStor Tape appliances to help accomplish its objectives.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management
    
Neoscale Systems, Inc.

Managing Small Data Centers

Published By: Quocirca     Published Date: Sep 13, 2007
A sound IT infrastructure is fundamental to today’s businesses and when that infrastructure fails the consequences can be far reaching. Whether it is business-to-business, business-to-consumer or public sector organizations serving citizens, applications and the services they drive increasingly need to be available all day, every day. Many organizations find it hard to achieve such service levels. This briefing looks at some possible solutions.
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data center, datacenter, data centers, datacenters, data centre, data centres, infrastructure, mission critical
    
Quocirca

PCI Compliance: Learn Solutions To Help Your Organization Comply

Published By: NetIQ Corporation     Published Date: Sep 04, 2007
Learn about the key challenges of PCI DSS v1.1 and how NetIQ Security Management, Configuration Control and Enterprise Administration solutions can help you demonstrate PCI compliance.
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pci, pci dss, compliance, credit card, payment card, pci compliance, customer privacy, privacy
    
NetIQ Corporation

Monitor, Access and Control CPE Telecom Equipment

Published By: Asentria Corporation     Published Date: Sep 04, 2007
Today’s service providers face more pressure than ever to keep remote equipment up and running as customers continue to demand higher levels of reliable service while keeping costs competitive. Thus, there is a growing need for remote site management solutions that can help service providers monitor, access and control telecom equipment located at customer sites.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
    
Asentria Corporation

Remote Site Management Solutions Address SNMP Weakness

Published By: Asentria Corporation     Published Date: Sep 04, 2007
SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP’s best assets is its use of in-band management, yet, this is also its biggest weakness.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
    
Asentria Corporation

LAN Security: Identity-Based Solution Guide

Published By: Nevis Networks     Published Date: Sep 04, 2007
The ability to monitor, track and report usage based on actual user identity and applications provides for quicker reaction time, easier reporting for compliance, as well as more visibility into the network. Learn about a complete line of solutions for effective identity-based policy enforcement.
Tags : 
lan, lan security, network security, security policies, security policy, policy management, best practices, nevis
    
Nevis Networks

Benefits of Securing Servers: Enhanced Security, Compliance and Operational Excellence

Published By: Blue Lane     Published Date: Aug 31, 2007
Needing to implement a patch management solution to comply with SAS 70, Davidson found the solutions on the market lacking. They either required significant resources to test all patches, or were expensive automated solutions. Then, Davidson learned about Blue Lane Technologies, a concept that Davidson loved.
Tags : 
server virtualization, server security, network security, patch management, sas70, sas 70, compliance, sox compliance
    
Blue Lane
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