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Email Archiving: It’s Time For An Update

Published By: Mimecast     Published Date: Dec 20, 2018
Your corporate email is a vital repository of critical business information. In the age of the cloud and mobility, empowering users accessing that information quickly and efficiently can’t be an afterthought. You may think you can get by with your old email archive, but your organization and your employees will suffer without the latest technology. Learn more in this TechTarget whitepaper Email Archiving: It’s Time for an Update. Download now to get the facts about: How archaic email archives slow down productivity and increase IT help desk burdens Why return-on-investment for old archiving solutions hurt your bottom line Ways poor e-discovery capabilities leave you vulnerable in legal challenges
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Mimecast

Blended AI for Customer Experience

Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys

Five Critical Requirements for Customer Experience in an Ultra-Connected Era

Published By: Genesys     Published Date: Dec 20, 2018
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: • Why force-fitting more channels into an aging infrastructure is not the right approach • How to create a future-ready customer experience • How an integrated approach improves your metrics and reduces operating costs
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Genesys

Getting to Iconic: How world-leading brands balance talent and technology for CX excellence

Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys

RISE OF THE HUDDLE SPACE An International Survey of Users, IT Professionals, and Facilities Managers

Published By: Cisco     Published Date: Dec 20, 2018
This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
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Cisco

Deep Dive: Modernize Disaster Recovery With VMware Cloud On AWS

Published By: AWS     Published Date: Dec 19, 2018
There is no doubt that customers want to protect their environment against unplanned downtime. But what happens when disasters do occur? Download this webinar for a deep dive into the VMware Cloud on AWS Disaster Recovery (DR) use case. Experts from VMware and AWS jointly discuss the disaster recovery challenges that customers often face and detail how you can leverage VMware Cloud on AWS to overcome them. See demos of how you can use VMware Cloud on AWS for your DR scenario and hear from current customers. Download our webinar to learn The benefits of Disaster Recovery-as-a-Service (DRaaS), delivering on-site protection How automated orchestration accelerates failover and failback capabilities The ways DRaaS simplifies and modernizes your existing DR solutions What VMware Cloud on AWS DRaaS does to help reduce costs, simplify operations, and quicken recovery times
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AWS

Introducing Cognitive Service Management

Published By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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BMC ASEAN

Power Straight talk real answers

Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
There’s some banter about IBM Power Systems not being optimized to run Oracle software. That simply isn’t true. In fact, IBM has engineers on-site at Oracle working side-by-side with them to enable, optimize, certify, and continually deliver solutions to our tens of thousands of joint customers.
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Group M_IBM Q119

Get GDPR-Ready Data Repositories With Governed ETL Solutions

Published By: AWS     Published Date: Dec 17, 2018
Watch this webinar to hear from AWS data governance experts and the leadership teams at Okta and Etleap. Learn how your organization can create unified, compliant, and analyst-friendly data repositories on AWS.
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AWS

Paystream Procurement Insights 2018

Published By: Coupa     Published Date: Dec 14, 2018
Many procurement departments are still using traditional manual processes or outdated technology. The result? Rogue spending, missed discounts from supplier contract pricing, reconciliation headaches, and the list goes on. These business risks are driving more organizations towards the cloud-based, secure, and workflow-friendly world of eProcurement solutions. These solutions are saving money and resources, improving use of budgets and personnel, enabling centralization, and using data to improve and streamline end-to-end purchasing processes. Download this report to learn about: Procurement trends from 400 organizations surveyed Operational and cost-savings benefits of eProcurement Leading features and functionality in eProcurement Adoption best practices and how to get started
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Coupa

Prepare for 2019 with the Right Hyperconverged Infrastructure

Published By: VMware     Published Date: Dec 14, 2018
With the rapid rise of hyperconverged infrastructure (HCI), many different solutions have emerged with varying levels of features and innovation. As an IT decision-maker, you have to evaluate what HCI solution makes sense for your organisation. In this whitepaper, we make that process easier by outlining the three vital requirements you must have now in order to maximise the value of your HCI. With a little help, your next HCI investment will increase agility, reduce complexity and support your next generation IT environment. Please enter your details to access the whitepaper.
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VMware

Webinar: Why Mobile Security Is Keeping CISOs Up at Night

Published By: Lookout     Published Date: Dec 13, 2018
Mobile security is making the role of today’s CISO more complicated than ever. Watch the webinar for a discussion of current threats, a review of mobile security solutions, and best practices for adoption and implementation.
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Lookout

Security at the Speed of Your Network

Published By: Gigamon     Published Date: Dec 13, 2018
Read “Security at the Speed of Your Network” to learn why organizations are using an architectural approach to improve security posture and reduce costs. Enable security tools to work more efficiently across physical, virtual and cloud environments. Deploy a diverse set of security solutions as a centralized security tool farm. You can secure more data on faster networks with no compromise between security, performance and cost. Read now.
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Gigamon

Rethink Network Security Deployment

Published By: Gigamon     Published Date: Dec 13, 2018
Download the Gigamon white paper, "Addressing the Threat Within: Rethinking Network Security Deployment," to learn how evolving cybersecurity threat conditions are changing the trust model for security. See how a structured and architectural approach to network security gives security solutions better access to network traffic while enabling them to scale cost effectively. Learn how a security delivery platform can be the foundational building block for deploying adaptable security solutions. Read now.
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Gigamon

ADLINK and Touch Cloud deliver AI solutions powered by Intel® Vision Products

Published By: Intel     Published Date: Dec 13, 2018
In today’s world, advanced vision technologies is shaping the next era of Internet of Things. However, gathering streaming video data is insufficient. It needs to be timely and accessible in near-real time, analyzed, indexed, classified and searchable to inform strategy—while remaining cost-effective. Smart cities and manufacturing are prime examples where complexities and opportunities have been enabled by vision, IoT and AI solutions through automatic meter reading (AMR), image classification and segmentation, automated optical inspection (AOI), defect classification, traffic management solution—just to name a few. Together, ADLINK, Touch Cloud, and Intel provide a turnkey AI engine to assist in data analytics, detection, classification, and prediction for a wide range of use cases across a broad spectrum of sectors. Learn more about how the Touch Cloud AI brings cost savings, operational efficiency and a more reliable, actionable intelligence at the edge with transformative insi
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Intel

NexCOBOT Leverages Intel® Vision Accelerator Design Products to Deliver Robotics with AI

Published By: Intel     Published Date: Dec 13, 2018
Robots play a key role in achieving manufacturing efficiencies and reducing labor intensive operations across diverse industries. Traditional machine vision has its limitations, however—typically, it can only conduct defect detection and classification based on fixed rules and work in fixed environments. To add on, the complexity of robotic system design poses challenges for many manufacturers to identify and integrate subsystems from multiple vendors. The future of robot and machine solutions is a production environment where devices, machines, robots, and sensors are interoperable. Find out how NexCOBOT integrates AI-driven vision capabilities into robotics to improve quality and accuracy over traditional machine vision—as well as providing an open and modular solution for users to develop a robot control system that best fits their particular application requirements.
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Intel

OpenVINO™ Toolkit Enables an All-in-One System for Developing AI Solutions for Healthcare

Published By: Intel     Published Date: Dec 13, 2018
Advanced image analysis and computer vision are key components of today’s AI revolution and is becoming critical for a wide range of industry applications, including healthcare, where this technology is being used to detect anomalies and improve patient care. Due to a lack of integrated tools and experience with these cutting-edge technologies, however, deploying complete systems is difficult. Applications that utilize deep learning approaches often require large amounts of highly parallel compute power, storage, and networking capabilities, along with performance optimizations for faster data analysis. The Intel and QNAP/IEI solution combines all these elements in one complete system for scalable data management for hospitals and clinics of all sizes. Read more on Intel’s and QNAP/IEI’s real-world use case on macular degeneration analysis through high-performance computing, vision capabilities, storage, and networking in a single solution.
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Intel

Dell Emc Favorise L’innovation Numérique en Transformant L’IT

Published By: Dell EMC & Intel     Published Date: Dec 12, 2018
À la fin de la plus importante fusion technologique du secteur privé jamais réalisée, le groupe Dell EMC s’est rendu compte qu’il devait améliorer son agilité et innover plus rapidement. Dans le cadre de sa transformation numérique et de ses initiatives de modernisation, cette entreprise innovante a décidé de réfléchir et d’agir davantage comme un fournisseur de solutions logicielles.
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Dell EMC & Intel

Is DNS Your Security Achilles Heel?

Published By: Akamai Technologies     Published Date: Dec 11, 2018
With the constant drumbeat of news reports about security breaches, cyber security is hard to ignore. Organizations understand that they need comprehensive security solutions, yet significant gaps remain. Malicious actors have evolved their methods to leverage the vulnerabilities of the Domain Name System (DNS), and attacks that utilize this vector are increasing in number.
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Akamai Technologies

Cloud Managed IT for the Modern Business

Published By: Cisco EMEA     Published Date: Dec 11, 2018
Modern networks are vast and complex, spanning the globe to make information available to everyone within an organization and have begun to encompass new areas of technology. This whitepaper discusses modern IT trends and explores how the Cisco Meraki portfolio of IT solutions work together to help deliver reliable, pervasive connectivity for the modern business.
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Cisco EMEA

Magic Quadrant for Hyperconverged Infrastructure

Published By: Cisco     Published Date: Dec 11, 2018
Hyperconverged infrastructure solutions are making substantial inroads into a broader set of use cases and deployment options, but limitations exist. I&O leaders should view HCI solutions as tools in the toolbox, rather than panaceas for all IT infrastructure problems. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco

The Network Leaders’ Guide to Secure SD-WAN

Published By: Fortinet EMEA     Published Date: Dec 11, 2018
If you’re dealing with the high cost and complexities of delivering reliable wide area connectivity over traditional carrier-based networks, you’re probably considering some form of software-defined wide area networking (SD-WAN). With the variety of constraints that you face, selecting the right SD-WAN solution for your enterprise may require a few compromises. Security, however, should not be one of them. There are various models for combining SD-WAN and network security, but only one that can truly be called “secure SD-WAN.” Fortinet, the most trusted name in network security, has leveraged its industry-leading FortiGate Next Generation Firewall (NGFW) to deliver integrated best-of-breed SD-WAN capabilities. Powered by the new FortiOS 6.0 operating system, SD-WANenabled FortiGate solutions provide the right level of service for every application, while ensuring effective protection from advanced evolving threats across your distributed enterprise.
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Fortinet EMEA

Gartner report: Market Guide for Service-Centric Cloud ERP Solutions

Published By: Workday APAC     Published Date: Dec 11, 2018
Key Findings Service-centric cloud ERP solutions have matured and are increasingly being adopted by midsize and large organizations. Many vendors offer service-centric cloud ERP, but their suitability varies by organization size, geographic presence and industry. An emerging competitive differentiator is vendors' delivery of "packaged" integration, which enables customers to loosely couple their cloud ERP products with professional services administration (PSA), CRM and other vertical-specific applications. Cloud-based service-centric solutions now offer feature-parity with, and the same functional depth as, established on-premises solutions.
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Workday APAC

The Key to Modernizing the Financial Services Data Center

Published By: VMware     Published Date: Dec 10, 2018
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future. To find out more download this eBook today.
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VMware

Epicor Cloud ERP Positioned as “Visionary” in Gartner 2018 Magic Quadrant

Published By: Epicor     Published Date: Dec 06, 2018
In their report—Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises—Gartner recognized Epicor as a “Visionary” in the cloud ERP marketplace. Epicor Cloud ERP is an economical, efficient, and reliable enterprise resource planning system that helps manufacturers simplify business operations, ease IT responsibilities, and extend visibility across the organization. We believe Gartner’s positioning of Epicor ERP reflects our focus on providing solutions that fit manufacturing businesses to drive growth with greater ease. Read the report from Gartner to learn more.
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epicor erp, cloud erp, erp software
    
Epicor
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