key performance indicator

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Breakthrough Security and Compliance Practices for the Digital Enterprise

Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN

Beyond DSO AR Analytics Playbook: 6 Metrics Every Financial Executive Should Be Tracking

Published By: Esker     Published Date: Jan 08, 2019
Ignoring the potential of AR analytics is a losing game. In order to boost your collection rate and maximize resources, departments should be analyzing a plethora of statistics — not just DSO. This playbook discusses the six metrics your AR department should be paying attention to and how they can separate themselves from competition and provide customers with an improved experience by: • Measuring Key Performance Indicators (KPIs) • Making process improvements based on analytics • Centralizing collection activities
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Esker

Improve Contact Center Performance With Global Analytics-Driven Routing

Published By: Broadsoft     Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
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Broadsoft

The E R H Group differentiates itself with integrated contract processing

Published By: Sage     Published Date: Nov 01, 2012
The E R H Group differentiates itself with integrated contract processing
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integrated contract processing, construction, integrated software solution, key performance indicators, civil engineering
    
Sage

How to Build Your Business Case

Published By: Sage     Published Date: Nov 02, 2012
Business management software can provide improvements in business functions all around. But, making a decision for implementing new software can be a big task. This paper gives key reasons software drives growth in construction and contracting firms.
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sage, business management software, technology, kpi, key performance indicators, application integration, business analytics, business integration, business intelligence, business technology
    
Sage

Overcoming Barriers to Implement CPM Methods

Published By: Prophix     Published Date: Jun 03, 2016
Prophix and IMA hosted a webcast, titled “Overcoming Barriers to Implement CPM Methods”, featuring subject matter expert Gary Cokins, the CEO, at Analytics-Based Performance Management. The adoption rate of business analytics and corporate performance management (CPM) methods has been slowed by various barriers. Gary Cokins outlines the causes of this lag, as well as lessons learned about how to overcome obstacles, and obtain buy-in to manage and improve performance. He describes techniques such as strategy maps, balanced scorecards with key performance indicators (KPIs), channel and customer profitability reporting, and driver-based budgeting that can prevent failure when implementing CPM methods.
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prophix, best practices, performance management, business analytics, productivity, information management
    
Prophix

Improving Profitability Using Retail KPIs

Published By: UNIT4 CODA     Published Date: Jul 13, 2011
This paper will explore the common Retail KPIs used today across all sales channels, define the formula, discuss potential ways to improve them, and explain their use in the routine management processes of the business.
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unit4 coda, coda financials, financial software, financial management system, best-of-class, retail kpi, key performance indicators, martec international
    
UNIT4 CODA

Keeping PACE with Best Practices in Sales Performance Management

Published By: Oracle     Published Date: Oct 07, 2015
Aberdeen's Research Briefs provide a detailed exploration of key findings from a primary research study, including key performance indicators, Best-in-Class insight, and vendor insight.
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Oracle

The Forrester WaveT: eProcurement Solutions, Q1 2011

Published By: Ariba     Published Date: Mar 30, 2011
Read Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability.
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ariba, eprocurement, basware, key performance indicators, kpis, supplier relationship management, srm, erp, enterprise resource planning, application performance management, ebusiness, enterprise software
    
Ariba

Metrics That Matter: The Most Effective KPIs to Transform Your Business

Published By: Epicor     Published Date: Aug 02, 2012
As the saying goes, what you can't measure, you can't manage. You may understand the importance of Key Performance Indicators (KPIs), but how do you measure them?
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kpi, transactional kpi, cost of goods dold, sales manager, pricing manager, sales staff, transactional kpi, financial kpi, gross amrgin, sales epr employee, inventory turns, service level, days sales outstanding, average collection period, average payables period, days payables outstanding, cash conversion cycle
    
Epicor

Beyond Retail KPIs—Everyday Analytics That Boost Business Performance

Published By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
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retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software, pos technology
    
Epicor

Why Midsize Companies Need Business Intelligence Solutions in this Uncertain Global Economy.

Published By: SAP Inc.     Published Date: Jul 28, 2009
Learn how midsize companies are putting in place a business intelligence information infrastructure - making them more likely to adhere to their budgets and deadlines, concentrate on improving the overall business rather than just one department, and reward employees accordingly.
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sap, midsize, business intelligence, economy, soa, infrastructure, tco, total cost of ownership, kpi, key performance indicators, tco, total cost of ownership, sap application, sap netweaver bw, online analytical processing, olap, enterprise applications, data management, international computing
    
SAP Inc.

12 Ways to Maximize your Recurring Revenue

Published By: ServiceSource     Published Date: Nov 01, 2013
How strong is your renewal program? Are you able to predict and analyze your performance correctly? ServiceSource® believes that the real yardstick of renewal performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story. Over the last 13 years and over 145 engagements, we’ve identified these twelve critical factors for successfully measuring and growing your renewal revenue. This whitepaper provides a detailed overview of those KPIs.
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reducing customer churn, servicesource, maximize revenue, essential kpis, renewal opportunity, renewal results, sales process, performance drivers, trends and information, buying behaviors, key performance indicators, revenue performance, drive exceptional results, application performance management, business metrics, data integration, productivity, cloud computing, data center design and management
    
ServiceSource

Metrics That Matter: The Most Effective KPIs to Transform Your Business

Published By: Epicor     Published Date: Aug 03, 2012
As the saying goes, what you can't measure, you can't manage. You may understand the importance of Key Performance Indicators (KPIs), but how do you measure them?
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gross margin, epicor, sales per employee, inventory turns, service level, days sales outstanding, average collection period, days payables outstanding, average payables period, cash conversion cycle, inventory control, warehouse fulfillment, purchasing, sales, payroll software, financial management, expense management
    
Epicor

Whitepaper: The Price of Free

Published By: Urban Airship     Published Date: Oct 08, 2013
While free apps proliferate, many fall victim to the download-try-delete cycle, making the average lifespan of an app just 30 days. How can brands keep their place on a customer's mobile device? This whitepaper discusses how an app can deliver value to maintain its place on a customer's phone, and how added value can prompt customers to share some private information and opt in to push notifications. Dig deeper into the key performance indicators (KPIs) for apps that achieve this privacy-value exchange.
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mobile value exchange, mobile marketing, mobile relationship management
    
Urban Airship

Customer Experience Metrics and Key Performance Indicators

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction, application integration, best practices, business analytics, business intelligence, customer interaction service
    
Oracle Service Cloud

Enabling Right-Time Insight For Performance Management

Published By: IBM     Published Date: Feb 02, 2009
Learn how IBM’s change data capture technology can be used in conjunction with IBM’s performance management solutions from Cognos to provide access to the trusted information that systems and employees need to make informed decisions at the speed of business.
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ibm, information management software, performance management, business intelligence, ibm cognos, bi-ready data, departmental reporting with ibm cognos, in-memory data store, operational data stores, enterprise data warehouse, ibm® infosphere change data capture, cdc, kpi, cognos now!, operational data store, ods, ibm infosphere datastage, enterprise applications, data warehousing
    
IBM

Enterprise Web 2.0 application support from IBM (300)

Published By: IBM     Published Date: Jun 24, 2009
This white paper outlines the advantages of WebSphere Portal for System z software and provides essential information to those considering adding Web-facing workloads on their mainframe hardware. Also, with these WebSphere Portal for System z options, IBM illustrates its ongoing commitment to mainframe computing and underscores the business value that remains inherent in the System z platform. Learn more today!
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enterprise, web 2.0, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa, service oriented architecture, hfs, hierarchical file system, ibm db2, cics, zap, application assist processor, linux
    
IBM

IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update

Published By: IBM     Published Date: Jun 24, 2009
WebSphere Portal remains IBM's strategic front end for SOA. It enables our clients to closely align their business objectives on standards-based platforms with role-based delivery of composite applications across and beyond their enterprise. At the end of June we delivered a new version of WebSphere Portal Version 6.1. This release significantly improves performance by tapping into the 64-bit capabilities of the IBM System z platform. Click here to learn more!
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websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm, business applications, leveraging, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa
    
IBM

Executive Update: IBM System z and Web 2.0 deliver value together (300)

Published By: IBM     Published Date: Jun 24, 2009
Improving access to core applications and data is just one of many mandates facing IT, along with improving collaboration, reducing administration costs and improving performance. Fortunately, shops running System z have an advantage. You can integrate and enhance your System z assets faster when you use the version 6.1 update to IBM WebSphere Portal on z/OS. Use it to quickly deploy business applications across the enterprise, reduce costs and increase flexibility with workloads centralized on System z.
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websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm, business applications, leveraging, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa
    
IBM

TeamQuest's Revolutionary New Feature: TPI

Published By: TeamQuest     Published Date: Apr 09, 2014
Using a simple, easy-to-understand scale from zero to 100, TPI is calculated automatically and provides a simple key performance indicator for overall health. Competitive solutions typically combine several KPIs using simple math to create an overall health KPI. But TPI incorporates more sophisticated analysis that actually understands the queuing behavior of computer systems.
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teamquest, tpi, kpi, virtualization, it professionals, optimize software, distributed environment, data center, performance
    
TeamQuest

Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems

Published By: Esker     Published Date: Jan 06, 2014
Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.
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esker, automation, sales order processing, order-to-cash, erp systems, automated sales, streamlining, order processing, deliverware solution, automation solutions, sales order workflow, automation benefits, implementation, change management, integration, inbound customer orders, business process automation, customer satisfaction, productivity, software compliance
    
Esker

Six Secrets to a Great Web Analytics Program

Published By: SwellPath     Published Date: Sep 04, 2012
This guide provides the framework to build a successful analytics foundation in your organization, and shows you how to create an effective analytics measurement program that provides actionable insights and results driven recommendations.
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google analytics, marketing analytics, ecommerce analytics, analytics strategy, web analytics, analytics implementation, google analytics consulting, measurement strategy, analytics program, key performance indicators, campaign reporting, analytics best practices, website optimization, kpis, website optimization, advanced google analytics, dashboards, scorecards, social analytics, analytics training
    
SwellPath

Key Performance Indicators to Align the Contract Management Process With Your Sales Process

Published By: EchoSign     Published Date: Jul 23, 2010
The merger of contract management processes with sales processes will become a top priority for CEOs and CFOs as the ability to get contracts signed, tracked and filed becomes a critical component in driving revenues. According to a recent study by Aberdeen Group: "Within the next two years, the percentage of a company?s revenue that is dictated by contracts will increase from 56% to 68%." From renewals to projections and compliance, the ability to close the contract in the shortest timeframe possible and readily access the executed contracts across the enterprise will become the leading performance indicator of a company?s long term success.
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echosign, contract management, sales, crm, ceo, cfo, kpi, bottleneck
    
EchoSign

Why Business Intelligence Makes Sense for Midsize Companies

Published By: SAP     Published Date: Jun 22, 2009
Find out how to meet the challenges facing your midsize company and benefit from the road map that takes you through the process of deploying a BI solution, enabling you to start small and then build incrementally on your initial success to make fact-based and BI-driven decision making pervasive in your company.
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sap, midsize, business intelligence, economy, soa, infrastructure, tco, total cost of ownership, kpi, key performance indicators, tco, total cost of ownership, sap application, sap netweaver bw, online analytical processing, olap, enterprise applications, data management
    
SAP
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