leveraging

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2009 Document Management Survey Report

Published By: Oce Business Services     Published Date: Jun 22, 2009
This penetrating survey report clarifies how organizations are leveraging document management practices, such as records management and document imaging, to help meet the current economic challenges and gain a competitive edge in the eventual recovery.
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oce, business, document management, economy, recession, budget, recovery, office print
    
Oce Business Services

Simplify Scheduling through Consolidation and Automation

Published By: Tidal Software     Published Date: Sep 03, 2008
With 50+ percent of all business processes leveraging batch operations, it is essential to keep your batch production running smoothly in order to keep your business running smoothly. Whether you are consolidating datacenter operations, moving apps to more cost-effective platforms, or transitioning from customized to packaged applications, learn how you can simplify and lower the cost of batch management with a single interface to all batch processes across platforms and applications and more.
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datacenter consolidation, application consolidation, application standardization, tidal, tidal software, network architecture, business process automation, enterprise resource planning
    
Tidal Software

Leveraging Capex-Free Managed Hosting

Published By: The Planet     Published Date: Jan 05, 2009
With all the competitive challenges and technology demands faced by web-based SMBs today, the possibility of a capital-expense-free alternative for providing world-class IT systems and services is extremely viable. By offering enterprise-class IT systems and services for a monthly fee, managed hosting helps to level the playing field as well as improve the technical capabilities of businesses that until now could not afford to match their larger competitors. Learn more today!
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the planet, managed hosting, it hosting, capex-free, enterprise-class it systems, it management, enterprise applications, application integration
    
The Planet

Top 8 Identity & Access Management Challenges

Published By: Okta     Published Date: Feb 24, 2015
With the exploding adoption of software-as-a-service (SaaS) applications, enterprise IT is fundamentally changing. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly capitalize on their potential. Identity management problems such as controlling who is granted access to which applications and data and how to control access to these applications leveraging on premise directories such as Active Directory, have become increasingly important. Single Sign-On and user management solutions that are optimized for the cloud are necessary to help address these challenges. This whitepaper presents the eight biggest identity and access management (IAM) challenges associated with adopting and deploying cloud and SaaS applications, and discusses best practices for addressing each of them.
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identity and access management, saas applications, single sign-on, active directory, management solutions, access control, identity management
    
Okta

Cole Instrument Corporation Nasuni Case Study: Leveraging Nasuni Filer As The Ultimate Backup

Published By: Nasuni     Published Date: Apr 28, 2011
Executive Vice President, Manuel "Moe" Garcia found a solution in the form of the cloud enabled Nasuni Filer.
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nasuni filer, cole instrument corporation, backup, cloud, file server environment, servers, backup and recovery, cloud computing
    
Nasuni

Enterprise Strategy Group: The Next Wave of Data Deduplication

Published By: HP and Intel® Xeon® processor     Published Date: Feb 11, 2012
Leveraging deduplication in backup environments yields significant advantages. HP StoreOnce deduplication simplifies the deployment of deduplication technology across the IT infrastructure.
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intel, storage, 2.0, infrastructure, trends, storage, flexibility, drivers
    
HP and Intel® Xeon® processor

Rapidly recover your virtual environment.

Published By: CDW Symantec     Published Date: Sep 07, 2012
A practical guide to protecting and leveraging your virtual environment for rapid recovery.
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cdw, symantec, disaster recovery, virtual environment, business technology
    
CDW Symantec

Leveraging Short Code Marketing in Your Customer Lifecycle

Published By: Twilio     Published Date: Aug 21, 2012
Twilio is a cloud communications platform that lets you use standard web languages to build voice, VoIP and SMS applications via a simple web API. Build intelligent communication solutions in the cloud.
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twilio, csc, common short codes, short code marketing, sms marketing, business technology
    
Twilio

ITSM Innovation - Finally!

Published By: ITinvolve     Published Date: Apr 16, 2013
IT Service Management tools have seen very little innovation in the last several years as established vendors have focused their R&D efforts elsewhere. Read this whitepaper to learn about a new approach that will help you can resolve incidents more quickly, plan changes more accurately to avoid unintended consequences, and work down your backlog of recurring issues by leveraging the power of Social IT collaboration.
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it service management tools, itsm, incident approach, backlog, social it collaboration
    
ITinvolve

Learn How to Increase Traffic, Leads and Sales By Reaching More Than 11 million people on Pinterest

Published By: Hubspot     Published Date: Apr 23, 2013
What appears to be the fastest-growing social media site ever has become a huge traffic referral for all businesses. An increasing number of companies are leveraging the platform to reach a new audience, increase visits to their websites, and generate leads or retail sales. And guess what? It's working.
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pinterest, social media, hubspot, driving traffic, inbound marketing, social media marketing
    
Hubspot

The Perfect Combo: ITIL, ITSM and Social Media

Published By: BMC Software     Published Date: Jan 31, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
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it service management, service desk, help desk, saas help desk, cloud help desk, bmc, networking, it management
    
BMC Software

Cloud Benefits for the IT Service Management Market

Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software

Integrated Systems: Should You Buy Compute, Network, and Storage Resources Together?

Published By: NetApp     Published Date: Sep 30, 2013
"As the rapid rise in the number of mobile devices and users creates an explosion in data and virtual machine instances, datacenter transformation becomes imperative for many enterprises. It is essential enterprises move to consolidate resources and cut both capital and operating costs while still providing support for distributed applications. This brief white paper delves into a Q&A with Eric Sheppard, research director of IDC’s Storage Software program, on integrated systems and whether you should buy compute, network, and storage resources together. Read on as you will discover: What integrated systems are, and its benefits The differences between an integrated platform and integrated infrastructure How datacenters are leveraging these new systems today And more" NetApp Privacy Policy
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storage infrastructure, clustered storage, technology, scalability, application, storage solution, non-disruptive operations, cloud computing
    
NetApp

Leveraging VOC to Transform Your Contact Center: The 5 Step Roadmap

Published By: Clarabridge     Published Date: Dec 03, 2013
Transforming the customer contact center from cost center to a strategic asset by leveraging the voice of the customer
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
    
Clarabridge

Customer intelligence solutions for insurance

Published By: IBM     Published Date: Aug 08, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans.
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insurance, customer intelligence, solutions, customer retention, marketing plans
    
IBM

Optimizing Operations and Enhancing Enterprise Value Through Loss Prevention Analytics

Published By: Oracle     Published Date: Jun 20, 2016
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.
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analytics, loss prevention, enterprise applications, best practices, business intelligence, business metrics, content management system
    
Oracle

The Ultimate Guide to Content Distribution

Published By: Uberflip     Published Date: Jun 30, 2017
This eBook aims to provide you with an advanced understanding of content distribution in the B2B space, as well as provide an inside look at the tactics and channels (including social, organic search, email, and paid programs) you need to be leveraging to effectively distribute your content to your audience.
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content distribution, ebook, delivery, channels, goals
    
Uberflip

Integration Is a Core Competency of Digital Transformation

Published By: JBoss Developer     Published Date: Oct 21, 2016
Digital transformation (DX) is the continuous process by which enterprises adapt to or drive disruptive change by leveraging digital competencies, such as harnessing sensor data or using location, customer profile, and a mobile app to make shopping recommendations. DX reshapes the organization's culture where required; leverages existing processes, systems, and assets; and creates net-new digital capabilities as needed. With DX, there is the need to embrace new business models and new architectures and technologies that will help an enterprise with customer-facing innovation as well as transition existing systems, processes, organization structure, and relationships to support the transformation.
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api, market intelligence, advisory services, digital transformation, data, business intelligence, customer experience management, information management
    
JBoss Developer

Modern Customer Service Are you outpacing your executive peers?

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
For the most part, even companies using sophisticated technology to provide consistent access and answers across channels still view customer service through a traditional lens of serving the needs of the customer—despite its usefulness in marketing, building brand equity, up- and cross-selling and driving loyalty, as well as capturing the voice of the customer for product and service improvement and new product and service ideas. Even when serving customers is seen as a strategic goal for the entire organization, few companies seem to be leveraging customer service as a true organizational
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oracle, service cloud, customer service, customer engagement, application integration, best practices, business analytics, business intelligence
    
Oracle Service Cloud

Frost & Sullivan: Rethinking Your Contact Center - How to Engage the Modern Customer

Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation
    
8x8 Inc.

Content strategy guide for maximizing corporate training ROI

Published By: InfoPro Learning     Published Date: May 24, 2017
Learning content is an investment and with most companies having a portfolio of over $18 million tied up in content, this represents a significant investment. Unfortunately, this investment depreciates at an alarming rate. In fact, most content is completely unusable for any number of reasons after only four years. Infopro Learning has created a guide that helps companies to extend the shelf life of their content using a modernization strategy. This strategy not only applies to the one-time effort of updating legacy content, but it also provides information about how to future-proof new content. In addition, companies that follow the modernization strategy can significantly decrease content production costs and timelines by leveraging evergreen content that already exists in their training portfolio.
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elearning, content development, learning content development, learning strategy, content modernization, web based training, corporate training, training programs
    
InfoPro Learning

TEI of Azure Infrastructure

Published By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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Microsoft

Leveraging Technology for Remote Agents

Published By: Interactive Intelligence     Published Date: Oct 10, 2012
Download this whitepaper to learn 11 ways that you can leverage remote agents.
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remote agents, home agents, customer experience, customer contact, contact centers, mobile workers, business technology
    
Interactive Intelligence

Marketing Databases: Leveraging Customer and Prospect Data

Published By: Hacker Group, Inc.     Published Date: Jan 27, 2012
Finding your specific target has always been the real key to getting great results. Technology now allows marketers to create, maintain and learn from "big data" about their customers and prospects. This paper shows you how.
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database marketing, marketing ideas, marketing plan, marketing tools, integrated marketing, marketing strategy, marketing campaign, strategic marketing
    
Hacker Group, Inc.

Virtualization&Consolidation:Leveraging Dynamic Infrastructure for Cost Savings, Ease of Management

Published By: Mainline Information Systems     Published Date: Oct 20, 2009
This webcast will cover the best practices & benefits of virtualization & consolidation strategies.
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virtualization and consolidation, mainline information systems, server, storage virtualization, tco, roi, security, servers
    
Mainline Information Systems
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