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The Forrester Wave™: Dynamic Case Management, Q1 2016

Published By: IBM     Published Date: May 19, 2016
In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm’online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers’ adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.
Tags : 
ibm, forrester, forrester wave, dynamic case management, dcm, software vendors, software, enterprise applications, business technology
    
IBM

A Lexmark and Cummins Inc. Success Story

Published By: Lexmark     Published Date: May 28, 2014
The Success Story of Cummins Inc. in using Lexmark global managed print services.
Tags : 
lexmark, case study, success story, managed print solutions, mps, business management, business process management, it spending, spend management
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, business technology
    
Lexmark

Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, business technology
    
Lexmark

Six Secrets That Banks Can Use to Reduce Costs and Drive Process Improvements

Published By: Lexmark     Published Date: May 28, 2014
A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements
Tags : 
lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management, records management
    
Lexmark

Who Knows Your Customers Better than You Do?

Published By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management, business technology
    
Lexmark

Who Knows Your Customers Better than You Do?

Published By: Lexmark     Published Date: Jun 02, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management
    
Lexmark

Six Secrets That Banks Can Use to Reduce Costs and Drive Process Improvements

Published By: Lexmark     Published Date: Jun 02, 2014
A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements
Tags : 
lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management
    
Lexmark

Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: Jun 02, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, document management
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: Jun 02, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, business technology
    
Lexmark

A Lexmark and Cummins Inc. Success Story

Published By: Lexmark     Published Date: Jun 02, 2014
The Success Story of Cummins Inc. in using Lexmark global managed print services.
Tags : 
lexmark, case study, success story, managed print solutions, mps, business management, business process management, change management, enterprise software, it spending, return on investment, spend management, business technology
    
Lexmark

The Forrester Wave™: Dynamic Case Management, Q1 2016

Published By: IBM     Published Date: Jul 08, 2016
In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm’online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers’ adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.
Tags : 
ibm, forrester, forrester wave, dynamic case management, dcm, networking, software development, enterprise applications
    
IBM

ROI and Business Benefits Assesment - Coca-Cola Enterprises

Published By: Lexmark     Published Date: May 28, 2014
A case study of the benefits experienced by Coca-Cola Enterprises in their use of Lexmark.
Tags : 
lexmark, coca-cola enterprises, mfp solutions, business benefits assesment, it spending, return on investment, business technology, infrastructure management
    
Lexmark

A Lexmark and Cummins Inc. Success Story

Published By: Lexmark     Published Date: May 28, 2014
The Success Story of Cummins Inc. in using Lexmark global managed print services.
Tags : 
lexmark, case study, success story, managed print solutions, mps, business management, business process management, it spending, spend management
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, business technology
    
Lexmark

Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management, business technology
    
Lexmark

Six Secrets That Banks Can Use to Reduce Costs and Drive Process Improvements

Published By: Lexmark     Published Date: May 28, 2014
A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements
Tags : 
lexmark, reducing costs, driving process improvements, modern document management, best practices, business process management, document management, records management
    
Lexmark

Who Knows Your Customers Better than You Do?

Published By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management, business technology
    
Lexmark

5 Steps to Effective MPS Assessments in Large Enterprises

Published By: Lexmark     Published Date: May 28, 2014
This paper provides the 5 steps to effective MPS assessments.
Tags : 
lexmark, mps assessments, 5 steps to effective mps assessments, business management, change management, enterprise software, return on investment
    
Lexmark

Top 10 Reasons Why Savvy Enterprises Need Smart MFPs

Published By: Lexmark     Published Date: May 28, 2014
This UBM Tech white paper provides the top 10 reasons why savvy enterprises need smart MFPs.
Tags : 
lexmark, mfps, multifunction products, smfps, top ten reasons, content management system, document management, information management, records management
    
Lexmark
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