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IDC Paper: Why Organizations Need an Intelligent Data Strategy

Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
Learn about the HPE Intelligent Data Platform and the new IT realities it addresses. With digital transformation underway in many organizations, more dynamic business models are becoming the key to success. This means infrastructure modernization and the introduction of technologies such as solid state storage, artificial intelligence and machine learning, software-defined infrastructure, and the cloud. At the same time, it means IT infrastructure management becomes much more complex. Enter HPE’s Intelligent Data Platform. With comprehensive coverage and AI/ML-driven real-time optimization that enables intelligent management of the entire data life cycle, the HPE Intelligent Data Platform enables an organization to get the most out of its IT resources while also meeting its evolving needs over time.
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Hewlett Packard Enterprise

Conversational Unified Communications

Published By: Spectrum Enterprise     Published Date: Aug 22, 2019
Hello, greetings, and welcome to Conversational Unified Communications. I’m Brien Posey. For those of you who don’t know me, I am a long time Conversational Geek author, and 17-time Microsoft MVP. My professional background is in both IT and in commercial astronautics. It’s an odd combination for sure. I sometimes find myself setting up virtual machines on one day, and being strapped into a space capsule the next day (seriously). Thankfully, Peter, Nick, and the rest of the folks at Conversational Geek have embraced my unorthodox (dare I say eccentric) career choices and have allowed me to author books on subjects ranging from the cloud computing to real life rocket science. I would like to personally invite you to go to ConversationalGeek.com and check out some of these other books. In this book, I want to talk about unified communications. Those of you who follow my work may recall that back in 2009 I wrote another book about unified communications called Brien Posey’s Guide to Pract
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Spectrum Enterprise

Have you lost control of your Server Lifecycle?

Published By: Dell SB     Published Date: Jul 31, 2019
Take back control of your infrastructure projects and build the business case using your own data with Dell EMC’s Live Optics. We can help create a defensible proposal, unique to your environment, using your Live Optics data. Take the guess work out of your projects and build a new infrastructure based on your actual needs. When can we set up a call to discuss?
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Dell SB

Implemented hybrid process governance which helped reduce TCO by 25% for USA based manufacture

Published By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
i. Brief – US based automobile had no asset management and CMDB discovery which lead to longer procurement lifecycles. LTI implemented end to end ServiceNow and operational support using global delivery model. Also helped in optimising integrations after reviewing license consumptions which then helped in reducing the process implementation to mere 2.5 months ii. Benefits 1. Hybrid process governance helped reduction in TCO by 25% 2. Reduction in number of licenses by 20% using integration with SharePoint
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application management, artificial intelligence, b2b technology, cloud applications, cloud architect
    
Larsen & Toubro Infotech(LTI)

2020 Make Your Move To Modern IT

Published By: Lenovo - APAC     Published Date: Sep 09, 2019
What will be the focus of your IT spend in 2020? Windows 7 migration? Or much more? A report from Forrester says Windows 7 end-of-life opens up a great opportunity for trans-formation. Consider your options with the help of Lenovo. READ THE FULL REPORT HERE
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Lenovo - APAC

Magic Quadrant for Application Security Testing

Published By: CheckMarx     Published Date: Jun 21, 2019
DevSecOps, modern web application design and high-profile breaches are expanding the scope of the AST market. Security and risk management leaders will need to meet tighter deadlines and test more complex applications by accelerating efforts to integrate and automate AST in the software life cycle.
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CheckMarx

Revitalize Embedded Navigation with HERE Navigation On Demand

Published By: HERE Technologies     Published Date: Sep 05, 2019
Connected embedded navigation has suffered in recent years with the proliferation of smartphone integration combined with lengthy design cycles and a fragmented ecosystem. HERE’s Navigation On Demand service provides OEMs with the ability to offer consumers an always-fresh navigation and a compelling connected service. Download the whitepaper now to learn how you can benefit from: • the architecture of HERE Navigation On Demand and how it enables OEMs to deliver a different, more joined up, experience • the Navigation as a Service Approach, which allows an always-fresh experience without unnecessary recreation of effort • developing more impactful service
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navigation, oem, software, consumer, cloud, demand
    
HERE Technologies

The Cities of the Future Powered by Cloud Computing

Published By: Amazon Web Services EMEA     Published Date: Sep 09, 2019
City leaders around the world are working to improve the quality of life and increase the number of useful services for their citizens, businesses, and visitors. Smart city initiatives are gaining attention in several countries, as administrators, industry, and citizens are working together to enhance their communities, cities, regions, and nations. After more than ten years of smart city hype, innovative projects have emerged, but few have provided a disruptive impact on the city system itself. Because every city is different, few of the existing models apply universally. An effective response requires leaders to consider a series of prerequisites: • Consider the local culture and the people • Prioritize basic needs and requests • Work at overcoming silos and encourage collaboration across departments • Consider each “smart” initiative as an integral part of an overall city system A smart city reflects a number of aspirations: efficiency, resiliency, connectedness, innovatio
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Amazon Web Services EMEA

How Petabyte-Scale Storage Enables Precision Medicine

Published By: Infinidat EMEA     Published Date: May 14, 2019
Data is the DNA of modern healthcare. As healthcare technology continues to evolve at a rapid pace, and patient data management and security evolve, emerging approaches for disease treatment and prevention—like precision medicine and healthcare content management—are becoming more necessary. Precision medicine is about moving from generic to more precise, population-focused diagnostics and treatment by factoring in data from patients’ genes, environment, lifestyle factors and family history, into clinical decision-making for earlier, more accurate diagnoses, and more effective treatment and prevention. Data is at the heart of enabling doctors and scientists to execute on this mission. Additionally, rapidly changing regulations throughout the world are affecting the management of all healthcare data. Infinidat removes data management barriers from this level of data interaction by removing isolated islands of storage and allowing much more data to reside on a single, high-performance, h
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Infinidat EMEA

Navigating the B2B Customer Journey Experience

Published By: ServiceSource     Published Date: Jun 18, 2019
Market shifts and evolutions over time have brought us to a very unique point in B2B commerce. We’ve rapidly accelerated through several transitions: from a product economy, to the service economy, to the subscription economy, and today, the experience economy. Download the whitepaper to learn how ServiceSource can provide the most comprehensive and streamlined customer journey experience that spans the entire B2B customer lifecycle.
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ServiceSource

How to Personalize Your Retail Customer Service

Published By: Kustomer     Published Date: Aug 27, 2019
Your customers crave and deserve a stellar customer service experience. Learn three ways to deliver personalized support and earn lifelong brand loyalty.
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customer service, customer support, customer experience, customer service software, conversational commerce, personalized customer service, customer service personalization, personalized customer support, customer support personalization, personalized customer experience, customer experience personalization
    
Kustomer

How UNTUCKit Increased Agent Efficiency by 25%

Published By: Kustomer     Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
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retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “agent efficiency”, “agent productivity”, “first call resolution”, “customer relationships”
    
Kustomer

6 Steps to Managed Services Success

Published By: ConnectWise     Published Date: Aug 22, 2019
Switching to a managed services model where clients pay you a fixed monthly rate to manage their entire IT infrastructure. If done correctly, this transition can be a lifeline to reliable revenue in a shifting market. Making the transition from an unsteady break-fix model to a proactive managed services model will require a systematic plan with well-thought-out steps that range from understanding your target market to implementing essential automation. If you’re considering becoming a managed service provider (MSP), these six steps can help. As you read through them, keep in mind that the best strategy is to have a strategy.
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ConnectWise

Drax; how Darktrace has helped them stay ahead of emerging threats

Published By: Darktrace     Published Date: Aug 30, 2019
The Industrial Immune System is a fundamental AI platform for OT cyber defense. The self-learning technology passively learns what ‘normal’ looks like across OT, IT and industrial IoT, allowing it to detect even the subtlest signals of emerging cyber threats in real time. Martin Sloan, Group Head of Security, Drax: “I often describe Darktrace as life insurance. It catches anomalous behavior and deals with the incident immediately.” Find out how AI is being using to defend Drax power station, the largest coal-powered plant in the UK. Read this case study to find out how Darktrace’s Industrial Immune System can protect your entire digital infrastructure.
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Darktrace

What is a Sales Engagement Platform (SEP)?

Published By: Outreach.io     Published Date: Sep 17, 2019
A sales engagement platform (SEP) helps sales organizations stand out and sell easier. Although a relatively new technology, it is now seen as one of the most important platforms for the modern sales tech stack, with 92% of surveyed sales organizations calling it critical to their team’s success. This eBook is intended for readers interested in learning more about SEPs and how it enables more engagement with less effort. Readers will get an overview of a SEP and the advantages for executing key sales workflows, how it easily integrates with your existing sales stack, and core functionalities that solve historical problems for sales teams. Finally, we close by highlighting a real-life example of the great advancements one customer achieved just five months after implementing a SEP.
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Outreach.io

EXECUTIVE GUIDE TO SELECTING A CLOUD-NATIVE DEVELOPMENT PLATFORM

Published By: Red Hat     Published Date: Jun 26, 2019
When any organization starts planning for cloud-native applications, it is important to consider the entire time span: from selecting a development platform until an application is truly production-grade and ready for delivery in the cloud. It can be a long journey, with many decisions along the way that can help or hinder progress. For example, at the beginning of a move to cloud-native development, it is easy for inefficiencies to occur if developers begin selecting tools and frameworks before they know where the application will be deployed. While enterprise developers want choice of runtimes, frameworks, and languages, organizations need standards that address the entire application life cycle in order to reduce operational costs, decrease risks, and meet compliance requirements. Organizations also want to avoid lock-in, whether it is to a single provider of cloud infrastructure or the latest architectural style. In addition, given the steep learning curve in cloud development, con
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Red Hat

How to Lock in Customer Loyalty & Repeat Purchases

Published By: DRIP     Published Date: Aug 23, 2019
When online sellers first set up shop, they’re laser-focused on spreading their brand far and wide in order to rip open the customer acquisition floodgates. After all, the goal for any ecommerce startup is to get as many eyes as possible off the competition and onto their brand. But once an online store has found its footing and settled into some steady traction, a new obstacle rears its head: The Repeat Purchase. The truth is, most of your customers will be one-and-done shoppers with your store. But what would happen if you could turn more first-timers into lifers?
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DRIP

Campus Network Design Guide

Published By: Juniper Networks     Published Date: Jul 29, 2019
Get the Secrets to Designing a Resilient, Secure Campus Network. Download our 2019 buyer's guide to learn more. It’s challenging to design, deploy, and manage a campus network. Adding to this, aging equipment can slow your network down and hinder your ability to advance IT innovations that help keep your business competitive. What's more, the proliferation of devices and IoT sensors can expose your network to cyberattacks and other security threats. Our 2019 Buyer’s Guide can help you modernize your campus network, reducing OpEx while delivering a richer, more reliable user experience. Learn about the key trends and challenges that shape your campus network design and the essential considerations that should influence your selection process.
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multiprotocol label switching (mpls), switching, ethernet network services, data center design, data center management
    
Juniper Networks

Contamination Control

Published By: Shell     Published Date: May 28, 2019
Contamination can have a dramatic effect on the life and effectiveness of equipment, resulting in increased wear rates and damage, loss of equipment reliability and reduced component efficiency. As equipment continues to become more complex, and manufactured with tighter clearances, system contamination is increasingly important to control maintenance costs and improve equipment reliability.
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Shell

Business Communications in Context Putting the U in UC

Published By: NEC     Published Date: Dec 16, 2009
The proliferation of communications channels has set expectations around cost and productivity benefits. Unified Communications (UC) is proffered as a way of helping bring them all together, but companies struggle to justify the business case for it. Against this background, how important is UC as an approach to streamlining communications, and how can businesses exploit it?
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nec, business communication, productivity, unified communications, uc delivery, business continuity, mobile workers
    
NEC

Humans + Bots: Tension and Opportunity

Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys

Secure at the Source

Published By: Ounce Labs, an IBM Company     Published Date: Dec 29, 2009
Countless studies and analyst recommendations suggest the value of improving security during the software development life cycle rather than trying to address vulnerabilities in software discovered after widespread adoption and deployment. The justification is clear.For software vendors, costs are incurred both directly and indirectly from security flaws found in their products. Reassigning development resources to create and distribute patches can often cost software vendors millions of dollars, while successful exploits of a single vulnerability have in some cases caused billions of dollars in losses to businesses worldwide. Vendors blamed for vulnerabilities in their product's source code face losses in credibility, brand image, and competitive advantage.
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source code vulnerability testing, independent model, centralized model, distributed model, software development life cycle, source code scanning, application security, source code security testing, identity management, policy based management, security management, security policies, application integration, configuration management, data protection
    
Ounce Labs, an IBM Company

The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain

Published By: ASG Software Solutions     Published Date: Oct 16, 2008
Limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
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asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation, it value chain, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business process automation, business process management, project management, application integration
    
ASG Software Solutions

Application Modernization: Three High Payback Strategies - A Clarity Consulting White Paper

Published By: ASG Software Solutions     Published Date: Apr 20, 2010
Application modernization is a powerful method for extending the life and improving the business value of a company's critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support.
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application modernization, forrester consulting, apo, asg, application portfolio optimization, application integration, application performance management, business activity monitoring, business intelligence, business management, business process automation
    
ASG Software Solutions
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