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Get Expert Answers on Optimizing Aging Switchgear

Published By: Schneider Electric     Published Date: Apr 16, 2018
Power system operators have lots of questions about the aging switchgear they maintain: • How can we reduce risk for an outage or arc flash event? • What kind of project is required to fix my problems? • Is total replacement my best option? Find answers in "Answer Guide: Make Aging Switchgear Last Longer and Perform Better." Learn the benefits and how-tos of switchgear modernization and see easy-to-install solutions for any OEM's equipment.
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switchgear modernization, mv circuit breakers, lv circuit breakers, switchgear upgrades, electrical distribution equipment, schneider electric, circuit breaker upgrade, obsolete switchgear
    
Schneider Electric

Bad Reviews: Why people write them, and what they expect

Published By: Trustpilot     Published Date: Oct 26, 2018
If you’ve ever ordered your morning coffee and felt uninspired by the request to participate in an online survey or leave a social review regarding your experience, you probably didn’t have a particularly noteworthy experience. If you’re willing to take time out of your day to leave online feedback, it’s usually because you want to warn people about a bad encounter, or to help them make a better buying decision. Think the online review phenomena might sometimes have ulterior motives? Read on to see what we uncovered.
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Trustpilot

Bluecore's 2018 Retail Email Benchmark Report

Published By: Bluecore     Published Date: Oct 23, 2018
AFTER DECADES IN THE LIMELIGHT, email remains the most powerful channel for eCommerce marketers. And this success continues even as many eCommerce marketing teams rely heavily on batch and blast emails that go to their entire list without any customization. While such efforts clearly bring in revenue, they also leave money — a lot of money — on the table. Recognizing that largely untapped opportunity, top eCommerce marketers have started to take a more strategic approach to email. In addition to traditional batch and blast campaigns, these marketers now tailor messages based on both their customers’ behaviors and changes to their product data in order to send more customized and timely messages.
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bluecore, retail, email, report, ecommerce, marketing
    
Bluecore

The Six Essential Capabilities of an Analytics-Driven SIEM

Published By: Splunk     Published Date: Aug 21, 2018
SIEM (security information and event management) software offers a lot of promise, but legacy SIEMs simply can't keep up with the rate and sophistication of today's cyberattacks. Organizations today require access to analytics-driven SIEMs that combine a big data platform that is optimized for machine data with advanced analytics, threat detection, monitoring tools, incident response tools and multiple forms of threat intelligence. Download your complimentary copy of “The Six Essential Capabilities of an Analytics-Driven SIEM” and learn how to dramatically improve your security posture, advanced threat detection and incident response.
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Splunk

Implementing AI: From Exploration to Execution

Published By: Amazon Web Services EMEA     Published Date: Aug 02, 2019
Artifi cial intelligence is becoming a key component of business transformation. Virtually any business leader seeking to unlock value and develop new capabilities using technology is at some stage of the AI journey. For example, those at the leading edge have incorporated machine learning insights into business processes and are building functionality such as natural language processing and preventative maintenance diagnostics into their products. Others are experimenting with pilot projects or developing plans to get started.
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data, technologies, learning, applications, technology, machine, cloud
    
Amazon Web Services EMEA

Automation’s rising tide: How to manage bots in today’s world?

Published By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay. As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
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F5 Networks Singapore Pte Ltd

4 Steps To Developing Your Customer Care Strategy

Published By: Interactions     Published Date: Feb 27, 2019
The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a compettve, customer-obsessed environment, there is always room for improvement. In a recent research report on Customer Efort, Interactons found that customers simply aren’t willing to spend a lot of tme getng their issues resolved. That’s why brands today need to design a modern customer care strategy that not only addresses their customers needs, but also removes efort and frustraton. And do all of this while reducing the ever increasing cost and complexity of customer care. So how do you get started with developing a successful customer care strategy? We’ve outlined 4 steps that address the major points you need to consider when building a customer care roadmap.
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Interactions

To text or to talk?

Published By: Interactions     Published Date: Feb 27, 2019
As customer care channels continue to evolve and expand, there’s been a lot of debate about which channels customers actually prefer to interact with brands. Many reports say that millennials prefer digital channels—like web chat or texting—while older generations still prefer voice channels. Previous Interactions research has shown that this isn’t necessarily the case, and that the issue of channel choice is often far more complex—depending on factors such as the company consumers are trying to contact, and the complexity of the issue the consumer is trying to resolve.
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Interactions

Automating the Future of Work - The Rise of Digital Workers

Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
In this InfoBrief, we discuss the broad impact of digitization and how organizations are utilizing RPA technologies for driving business outcomes. We also share use cases and examples from different sectors, as well as key factors that organizations need to consider when selecting a partner for RPA deployment. Since RPA is the latest buzzword, there is a lot of noise around this topic and we aim to filter the noise and provide key insights, as well as offer essential guidance for successful RPA strategies.
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analyst, artificial intelligence, intelligent automation, rpa, digital workforce
    
Automation Anywhere APAC

The Account-Based Marketing: Guide for Modern Marketers

Published By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
As a B2B Marketer, you spend a lot of your time coming up with new ways to reach the right prospect, at the right time, with the right message. Account-Based Marketing (ABM) is a tried-and-true strategy to help you do all three. By treating each account as a market of one, you can deepen your relationships with individuals at key accounts and ultimately increase revenue. For more ways ABM can help you up your marketing game, download this eBook.
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Oracle Marketing Cloud

10 Steps to Success with Public Cloud Adoption

Published By: Rackspace     Published Date: Mar 26, 2019
For enterprises migrating to the cloud, the technology shift they face would be their most significant of the decade – and the journey will require a lot more from them than following a few best practices. The success of their first cloud project hinges on having the right experience, tools and processes to execute the move, in a rethinking of their culture and operation from different technology perspective. Hence, they would find the 10 steps outlined in this e-book to be a valuable reference, in helping them align thoughts and approaches for cloud adoption success.
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Rackspace

Whitepaper: Eight Good Reasons to Bring Finance and Human Capital Management Together

Published By: Workday     Published Date: Apr 30, 2019
"Most businesses treat finance and Human Capital Management (HCM) as different domains, but this separation creates a lot of problems. Combining finance and HCM into one system makes it easier to see the whole picture, make changes, and plan for growth. Read the whitepaper to see eight detailed reasons why bringing finance and HCM together is the better way to go."
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finance, workday, workforce technology, digital strategy
    
Workday

Automated 67% of Identified tickets for US based Multinational Technology Conglomerate

Published By: Larsen & Toubro Infotech(LTI)     Published Date: Mar 28, 2019
US Based multinational technology conglomerate were having too many business critical incidents and lot of manual efforts. Leveraging LTI’s Mosaic Discovery solution various issues were detailed out accordingly to identify impacting business processes. Download complete case study.
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Larsen & Toubro Infotech(LTI)

Budgeting for Growth: The New Terrain of Data-Inspired Finance

Published By: Dun & Bradstreet     Published Date: Feb 02, 2016
Since when did budgeting become a process that companies dread? Just say the word “budget,” and you’ll elicit at least a few groans or eyerolls from teams outside of finance. It’s daunting: the weight of the next few years rests on a couple of forecasts, financial projections and line-item lists. As a result, cross-functional teams are under a lot of stress to ensure that their cases and arguments are heard. In some ways, the budgeting process almost feels combative.
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hoovers, finance, budgeting, cfo, data, risk assessment
    
Dun & Bradstreet

Optimize on-demand delivery routes with real-time, predictive and historical data

Published By: HERE Technologies     Published Date: Mar 06, 2019
On-demand companies rely on fast, accurate and robust mapping and location technologies to provide their users with a superior experience. Find out how real-time, predictive and historical traffic data can be applied to traffic-enabled routing algorithms to influence route calculations and automatically plot multiple routes with waypoints sequencing. Discover how HERE can help you communicate updated ETAs and provide an optimized experience to your drivers and customers.
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location data, transport & logistics, location services
    
HERE Technologies

Ransomware Defense For Dummies

Published By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
The rise of ransomware over the past few years is an ever-growing problem that has quickly become an extremely lucrative criminal enterprise. Targeted organizations often believe that paying the ransom is the most cost-effective way to get their data back — and, unfortunately, this may also be the reality. The problem is that every single business that pays to recover their files is directly funding the development of the next generation of ransomware. As a result, ransomware is evolving at an alarming rate with new and more sophisticated variants. This makes defending your organization's data against ransomware more critical than ever. But where do you start? Lots of questions come to mind. We've got the answers.
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Cisco Umbrella EMEA

5 must-have hospitality payments solutions to improve customer experience in 2018

Published By: Sage People     Published Date: Dec 06, 2017
Your customers won't rave about a simple payment experience. They won't talk on social media about the slickness of the online checkout process, but they will make a lot of noise about a bad payment experience, and your conversion rates and sales will take a hit. Learn how to delight your customers with our FREE insider’s guide to creating the perfect payments customer experience
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Sage People

Addressing customer analytics with effective data matching

Published By: IBM     Published Date: Jul 26, 2017
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base. High-priority big data and analytics projects often target customer-centric outcomes such as improving customer loyalty or improving up-selling. In fact, an IBM Institute for Business Value study found that nearly half of all organizations with active big data pilots or implementations identified customer-centric outcomes as a top objective (see Figure 1).1 However, big data and analytics can also help companies understand how changes to products or services will impact customers, as well as address aspects of security and intelligence, risk and financial management, and operational optimization.
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customer analytics, data matching, big data, competitive advantage, customer loyalty
    
IBM

What to Consider When Looking for Cloud-powered Data Protection

Published By: Carbonite     Published Date: Jan 04, 2018
These days, a lot of organizations are looking to the cloud to help them protect their data. They wish to take advantage of the appealing economics and operational agility that are two of the biggest attributes of a cloud-based IT infrastructure. Leveraging the cloud can be a smart choice for any organization interested in gaining more control over costs (i.e., almost all organizations). According to ESG research, reducing costs was the second most commonly reported business driver affecting IT spending in 2016.
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Carbonite

Testez les applications composites avec rigueur et rapidité grâce à CA Test Data Manager

Published By: CA Technologies EMEA     Published Date: Oct 24, 2017
Générez des données virtuelles riches qui couvrent tous les scénarios possibles et fournissent un accès illimité aux environnements nécessaires pour livrer des applications testées avec soin, dans les délais et le budget impartis. Modélisez les données des systèmes réels complexes et appliquez des algorithmes d’apprentissage automatisé de règles pour éliminer la dette technique et permettre une compréhension approfondie des applications composites. Mettez en outre à la disposition des équipes distribuées des données virtuelles à la demande et évitez les goulots d’étranglement au niveau des tests.
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modèles de test, continuous testing, déploiement automatique, livraison continue, test, assurance qualité, développement, qualité du code, ca test data manager
    
CA Technologies EMEA

Partnering with Certainty Series: Customer Demands at the Edge - Should I Stay or Should I Go?

Published By: Schneider Electric     Published Date: Jan 26, 2018
The 4th and final event in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge." Customers have lots of decisions to make as they feel their way through the changing IT landscape. Which infrastructure and applications should stay on their own premises (if any) and what can they safely move to the cloud? Fill out your information and click "Register" to watch the fourth and final event in our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Should I Stay or Should I Go?” This webinar originally aired on December 7th, 2017. This final webinar in our webinar series is focused on ways partners can help customers answer the types of questions above and, in the process, become trusted advisors. We’ll go over how to use tools including the EcoStruxure IT suite to analyze customer traffic and help them decide the best home for each application, whether on-premises or in the cloud. (Hopefully we’ll figure out a way to work in the classic Clash tune as well!)
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Schneider Electric

Top 5 Reasons to Choose Blue Coat WAN Optimization

Published By: Blue Coat Systems     Published Date: Jul 05, 2011
There's a reason why two leading analyst firms named us a leader in WAN Optimization Controllers. Wait, actually, there are a lot. Read the five most critical reasons now.
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blue coat, wan optimization, secure web gateway, application performance monitoring, midsize firms, sap, oracle, efficiency, wide area networks, enterprise resource planning
    
Blue Coat Systems

Wellesley College Reference Webinar

Published By: Workday     Published Date: Jan 10, 2019
Wellesley College has a lot of success stories to share following its strategic deployment of Workday. Increased internal adoption and collaboration between finance and HR are just the start of a long list of benefits the college now enjoys. Watch the webinar replay with Wellesley’s Ravi Ravishanker, CIO and associate provost; Nephellie Dobie, director of Project Management and Business Analysis; and Veronica Brandstrader, associate CIO, to learn about its: • Evaluation and deployment • Technology transformation • Benefits realized • Lessons learned
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Workday

Co-Pilot of the Business: Finance is the New Guidance System

Published By: Oracle     Published Date: Jul 20, 2016
This paper will provide recommendations on how to modernize your finance organization in order to become a true co-pilot of the business.
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finance management, data management, cloud, digital innovation
    
Oracle

Benefits of Automating Workforce Management

Published By: Workforce Software     Published Date: Feb 02, 2015
There’s lots of great research on the cost savings that better time, attendance, scheduling, and leave management solutions can bring to your business. Problem is, you may not have the time to dig that research up… even when it can help make the case for new investments. If you’re stretched for time but still looking for answers, this paper’s for you.
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workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration, human resource technology
    
Workforce Software
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