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Unleashing IT-Big-Data-Bigger Data (new edition)

Published By: Cisco     Published Date: Sep 07, 2016
This white paper highlights the maturation of big data technologies and strategies, and how companies are transitioning from one-off pilot projects to powerful enterprise capabilities that can be leveraged on a daily basis.
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Cisco

Case Study: Deploying Zendesk for Trustpilot Customer Support

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

Estudo de caso: implantação do Zendesk para o suporte ao cliente da Trustpilot

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

Caso práctico: Despliegue de Zendesk para la atención al cliente de Trustpilot

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

2016 Recruiting Software Buyer’s Guide

Published By: Jobvite     Published Date: Aug 25, 2016
When you are buying a recruiting solution, you need to ask yourself crucial questions about what you expect from the technology and how you will use it. Since we’ve been in this business for 10 years, we’ve given it a lot of thought and put together a list of key questions for you to help guide your decision making process. Answering these questions honestly and clearly will ensure that you pick the right recruiting software for your organization--that will serve you well today and for many years to come.
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Jobvite

SD-WAN: WHAT’S IN A NUMBER?

Published By: Silver Peak     Published Date: Aug 18, 2016
There’s been a lot of numbers passed around when it comes to software-defined wide area networks (SD-WANs). IDC predicts the market will reach $6 BILLION BY 2020. Gartner suggests 30 percent of enterprises will have deployed an sd-wan BY 2019.
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Silver Peak

6 Ways to Make Your Customer Support Zombie-Ready!

Published By: Freshdesk     Published Date: Aug 15, 2016
A Zombie-apocalypse is not something that keeps most support teams paranoid about. After all, it isn’t something that happens every day. But that is exactly what’s so scary about it? Zombie attacks can stem out of pretty much anything, right from a barrel of toxic gas that was accidentally opened, to a Black Friday sale with deep discounts on the latest gadget. And you can be pretty sure that the attack is going to start quick and grow big with very little warning. Unless your support team is ready when it strikes, you might wake up the next morning to find a burnt-up help desk, and a lot fewer customers. So how can you can you get your customer support to be ready for the zombie apocalypse? This guide will walk you through everything you can and should do to make your support team proactive before the zombies rise, effective during the attack, and heroes after.
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Freshdesk

Windows Configuration Management- Managing Packages, Services, & Power Shell

Published By: Puppet     Published Date: Aug 03, 2016
After you set up your users and groups, the next thing you’ll want to do is configure the software running on your machines. In this webinar, you’ll get a taste of the many kinds of services and packages Puppet can manage on Windows. We’ll present some common use cases that will help you get some quick wins under your belt, including: - Managing Windows services (Windows Time, Disk Defragmenter, etc.) - Installing packages - Managing Windows maintenance tasks via WMI by executing arbitrary PowerShell code - Creating scheduled tasks in the Task Manager Puppet can do a lot, but we always recommend starting small and building on your success. Make 2016 the year you banish manual configuration for good!
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Puppet

The Secret Sauce to Making Your Number in 2017 in a Hassle-free, Predictable Way

Published By: Sales Benchmark Index     Published Date: Aug 03, 2016
This workbook is for executive leadership teams inside of companies with aggressive revenue growth goals, who have a lot on the line, and can’t afford to waste time.
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executive leadership, revenue goal, sales, best practices, growth
    
Sales Benchmark Index

Mitigating Risk with IP Analysis: Through the lens of Virtual Reality

Published By: PatSnap     Published Date: Jul 25, 2016
IP data can be used for a lot more than traditional patent searching. In this white paper we look at how the insights from IP can be used to identify and mitigate risks. And we used virtual reality as our guide.
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virtual reality, vr headset, oculus rift, head mounted display, immersive experience, microsoft, risk management, analytical applications
    
PatSnap

Co-Pilot of the Business: Finance is the New Guidance System

Published By: Oracle     Published Date: Jul 20, 2016
This paper will provide recommendations on how to modernize your finance organization in order to become a true co-pilot of the business.
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finance management, data management, cloud, digital innovation
    
Oracle

Retail. Digital. Infinite Opportunities.

Published By: SAP     Published Date: Jul 18, 2016
Have you listened to your clothes lately? Lori Mitchell-Keller shares her point of view how the Digital Economy changes customers, competition, and the way to do business in Retail. Find out how Retailers that recognize the potential of digital technology in retail create infinite new opportunities and deliver new customer experiences.
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SAP

Windows Configuration Management- Managing Users and Groups

Published By: Puppet     Published Date: Jul 13, 2016
If you’re new to Puppet on Windows, one of the first things you’ll want to do is start managing users and groups. In this webinar, we’ll demonstrate how to manage both local groups and Active Directory membership. The demo will include: - Managing administrator accounts - Managing local groups - Setting up a domain controller - Managing Active Directory membership Puppet can do a lot, but we always recommend starting small and building on your success. Managing users and groups is a great way to get started. Make 2016 the year you banish manual configuration for good!
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Puppet

Get started with Puppet on Windows: 9-part recorded webinar series

Published By: Puppet     Published Date: Jul 05, 2016
Our recorded Windows webinar series covers all the basics and more to help you get started with Puppet. Each 45-minute recording focuses on a specific task you can automate with Puppet, as well as a demo of how it works. You’ll learn how to use automation to: • Manage local groups and Active Directory membership. • Manage Windows services, install packages and create scheduled tasks. • Deploy IIS and ASP.NET. • Set up Windows for system and application monitoring. • Get started on Azure with Puppet. Puppet can do a lot, so start small and build on each success. Enjoy the demos!
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Puppet

Relocations Can Be Easier. CoPilot Can Help. Relocate Your Expectations.

Published By: NuCompass     Published Date: May 26, 2016
CoPilot’s new, award-winning platform empowers your employees to manage their own moves, within your budget parameters, using any computer or mobile device.
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employee relocation, relocation, relocation program, new hire relocation, mobility, mobility services, mobility program, employee move
    
NuCompass

The Value of IT Automation, Featuring Research from Gartner

Published By: Puppet     Published Date: May 20, 2016
At Puppet, we've been looking at the state of DevOps practices for several years and helping organizations achieve higher levels of efficiency. We’ve learned a lot about the impact of DevOps at varying stages of IT automation maturity. As DevOps has moved from theory to implementation for more organizations, a host of DevOps myths have blocked adoption in many organizations. This publication debunks these myths so your organization can automate, innovate, and get ahead. Download this publication, featuring research from Gartner, to discover: - Why DevOps is applicable to legacy environments, traditional enterprises and hierarchical organizations. - Practices that underpin DevOps, from version control to automated testing to infrastructure as code. - How companies like Walmart, Staples, Ambit Energy and Infusionsoft have embraced DevOps and IT automation.
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Puppet

The Databerg Report: See What Others Don't

Published By: Veritas     Published Date: May 12, 2016
In the US Databerg Report, Veritas indicates that 54% of data in US companies is "dark data", costing companies alot of money. The report advises that businesses should keep a close eye on the rapidly growing data deluge (that is, the huge influx of data), adding that many businesses already do not anticipate the contstant growth of data. As such, there are important consequences for those who ignore the growing Databerg.
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Veritas

Une Vision Holistique: Créer des profils client grâce au marketing piloté par les données

Published By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
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customer experience, marketing, data management
    
Adobe

La Customer Intelligence à l’ère du marketing piloté par la donnée

Published By: SAS     Published Date: Apr 14, 2016
Comment l’analytique aide votre département marketing à se focaliser sur les clients tout en préservant les intérêts de l’entreprise.
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SAS

The Best vs.The Rest: Deriving Value from Audience Analytics

Published By: IBM     Published Date: Apr 14, 2016
Information associated with consumers can provide a lot of value - if insights from that data can be quickly and accurately attained. This IDC iView will share results of a recent IDC study and provide insights you can use to better understand how advanced analytics strategies can help you enhance the experience for your audience, grow your viewers and advertisers, and increase revenues.
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ibm, media, entertainment, audience analytics, idc, idc iview
    
IBM

Unlocking PR's Potential with Content Marketing

Published By: Meltwater     Published Date: Apr 13, 2016
Chances are, you’ve already seen a lot of buzz around content marketing and its effectiveness as a marketing tactic. But what exactly is content marketing?
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marketing, content marketing, best practices, business optimization, public relations, communications
    
Meltwater

Make the Move from IBM Lotus Notes and Optimize Your Business Apps

Published By: K2     Published Date: Apr 01, 2016
This white paper reveals how K2 blackpearl can help make the challenge of rebuilding your business applications more manageable. Its visual, easy-to-use tools help ensure that you are not dependent on consultants or even your IT department to build apps.
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ibm lotus, ibm lotus domino, microsoft sharepoint, it management
    
K2

How to Simplify PCI DSS Compliance with AlienVault USM

Published By: AlienVault     Published Date: Mar 30, 2016
Demonstrating compliance with PCI DSS is far from a trivial exercise. Those 12 requirements often translate into a lot of manual and labor-intensive tasks, along with the need to access data and reports from many different systems and tools. Watch this technical demo to learn how AlienVault can simplify PCI DSS compliance and improve your overall security posture. You'll learn: • Common PCI DSS compliance challenges • Questions to ask as you plan and prepare • Core capabilities needed to demonstrate compliance • How AlienVault Unified Security Management simplifies compliance
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AlienVault

Starting the workforce analytics journey: The first 100 days

Published By: IBM     Published Date: Mar 28, 2016
Five years ago in a Harvard Business Review article on how companies leveraged HR analytics for competitive advantage, my co-authors and I found only a small handful of companies to interview. Today, life is very different. Interest in analytics and storytelling through data in HR is booming. But, HR as a whole is still learning how to set up an effective analytics function. That is why I welcome this report. The first 100 days of any effort is critical to success. Analytics is no different. Lead authors of this report and the people they have interviewed have sat in analytics roles in HR. They’ve learned a lot about what works and what doesn’t. Here’s an opportunity to learn from those who have already undertaken this particular journey. They know that to succeed in analytics one needs to: • Focus on business priorities • Leverage your analytics through storytelling • Use analytics to help inform decision making, not as a substitute • Understand that perfect data isn’t required for a
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ibm, workforce analytics, ibm smarter workforce institute, human resource technology
    
IBM

Get the C-Suite Collaboration eBook

Published By: PGi     Published Date: Mar 09, 2016
If marketing is anything like it is portrayed on television, your job would be to show up at your ad agency, give the thumbs up (or down) to the creative and media plan, and then go out for a fancy dinner with lots of cocktails.
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PGi
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