magic quadrant

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Magic Quadrant for Operational Database Management Systems

Published By: Microsoft     Published Date: Oct 06, 2017
After rapid expansion of vendors and features, players in the operational DBMS market continue converging toward feature parity. Data and analytics leaders will be interested in the lack of Visionaries, competition in the Challengers quadrant and the maturing cloud capabilities among these vendors.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Microsoft

Magic Quadrant for Personalization Engines

Published By: Adobe     Published Date: Sep 23, 2019
Adobe is a leader in personalization engines, according to Gartner. Why Should the Target Audience Care? Finding the right personalisation engine can have a dramatic impact on an organisationís ability to provide quality, personalised experiences to their clientele. Gartner is a prestigious and respected organisation. Marketers and IT can rely on them to help make make crucial decisions about the best providers to use. Supporting Concepts Gartner conducted an extensive, multi-criteria evaluation of personalisation engines. They researched, analyzed, and scored the most significant ones, in order to help businesses make the right choice of provider. KEY POINTS PROVIDED AS GUIDELINES Adobe is a Leader. Many of Adobe's products include personalization features. However, Adobe Target offers a stand-alone personalization engine for segmentation, optimization and recommendations, and can be integrated with third-party platforms for marketing or digital commerce personalization. M
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Adobe

Magic Quadrant for Secure Email Gateways

Published By: McAfee     Published Date: Nov 12, 2014
Gartner recognizes McAfee as a visionary in the Gartner Magic Quadrant for Secure Email Gateways, as published on July 1, 2014.
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gartner magic quadrant, secure email gateways, security, it management, business intelligence
    
McAfee

Magic Quadrant for Secure Web Gateways

Published By: McAfee     Published Date: Nov 12, 2014
Leading analyst firm Gartner has placed McAfee as a Leader in the Magic Quadrant for Secure Web Gateways.
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gartner magic quadrant, secure web gateways, mcafee web gateway, advanced threat defense, security, business intelligence
    
McAfee

Magic Quadrant for Secure Web Gateways

Published By: Cisco     Published Date: Apr 08, 2014
Malware detection and cloud services are two areas of continuing disparity among SWG vendors. Our market analysis of the vendors highlights key differences in these capabilities and other key functions.
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cisco, malware detection, malware threats, security, cloud computing, swg vendors, data center
    
Cisco

Magic Quadrant for Security Information and Event Management

Published By: NetIQ     Published Date: Nov 05, 2012
The broad adoption of SIEM technology is driven by security and compliance needs. Targeted attack discovery requires effective user activity, data access and application activity monitoring. Vendors are testing demand for broader-scope solutions.
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siem technology, threat management, security management, enterprise security, compliance, security, business technology, research
    
NetIQ

Magic Quadrant for Security Information and Event Management

Published By: IBM     Published Date: May 30, 2018
Security and risk management leaders are implementing and expanding SIEM to improve early targeted attack detection and response. Advanced users seek SIEM with advanced profiling, analytics and response features.
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IBM

Magic Quadrant for Single-Instance ERP for Product-Centric Midmarket Companies

Published By: SAP     Published Date: Sep 07, 2012
The focus of this Magic Quadrant is on ERP systems that support a single-instance strategy for multientity midmarket and upper midmarket companies. User-centric improvements focused on usability and deeper integration of analytical capabilities is at the core of leading systems.
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magic quadrant, sap, erp, product-centric, usability
    
SAP

Magic Quadrant for Solid-State Arrays

Published By: Veritas & PureStorage     Published Date: Aug 16, 2017
Within the next 12 months, solid-state arrays will improve in performance by a factor of 10, and double in density and cost-effectiveness, therefore changing the dynamics of the storage market. This Magic Quadrant will help IT leaders better understand SSA vendors' positioning in the market.
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solid state arrays, ssa, gartner, magic quadrant, data center, disk storage
    
Veritas & PureStorage

Magic Quadrant for the CRM Customer Engagement Center

Published By: salesforce.com     Published Date: May 30, 2013
At their most basic level, CRM CEC applications handle a wide range of tasks, including engaging customers and prospects across multiple channels, and handling trouble ticketing, order management, case management, advisory services, problem diagnostics and resolution, account management, and returns management.
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salesforce, crm, service cloud, cec, customer engagement, engagement center, engaging customers
    
salesforce.com

Magic Quadrant for the CRM Customer Engagement Center

Published By: Dun & Bradstreet     Published Date: May 10, 2016
Vendors' positions in this Magic Quadrant reflect the growing demand for cloud-based customer service applications to support agents who engage with customers through multiple channels. Learn how the Lithium Platform can help develop a support community, customer engagement on the cloud, and provide multi-channel customer analytics tools.
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Dun & Bradstreet

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: Sep 11, 2015
The Magic Quadrant reflects the substantial difference among software suppliers' customer support applications. Great diligence must be shown by IT leaders working on customer service projects. Weaknesses remain in providing cross-channel persistence of experience and embedded real-time analytics.
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Pega

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
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Pega

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizationís CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todayís CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendorsí CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, collaboration
    
Pega

Magic Quadrant for the Wired and Wireless LAN Access Infrastructure

Published By: Cisco     Published Date: Mar 17, 2017
We evaluate enterprise LAN vendors providing wired and wireless access layer connectivity. Network leaders should evaluate vendors based on their ability to offer the same network applications across both the wired and wireless infrastructure and address new IoT challenges.
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connectivity, wireless, infrastructure, iot, internet of things, network applications, wireless infrastructure
    
Cisco

Magic Quadrant for the Wired and Wireless LAN Access Infrastructure

Published By: Extreme Networks     Published Date: Sep 06, 2016
This trusted analyst report by Gartner evaluates a variety of LAN vendors providing converged access layer connectivity and positions vendors in their respective quadrant based on their ability to execute, and their completeness of vision.
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gartner, magic quadrant, lan, wired, wireless, vendors, connectivity, networking, it management, business technology, telecom
    
Extreme Networks

Magic Quadrant for Unified Communications as a Service 2016

Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.

Magic Quadrant for User Administration/Provisioning

Published By: NetIQ     Published Date: Nov 05, 2012
User administration solutions manage identities and their attributes across systems, applications and resources. Buyers seek to demonstrate regulatory compliance while reducing project deployment times and costs.
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iam, identity and access management, iam initiatives, security compliance, security, business technology, research
    
NetIQ

Magic Quadrant for WAN Edge Infrastructure

Published By: Cisco     Published Date: Dec 11, 2018
WAN edge infrastructure is changing rapidly as I&O leaders responsible for networking face dynamic business requirements, including new application architectures and on-premises and cloud-based deployment models. I&O leaders can use this research to identify vendors that best fit their requirements. By year-end 2023, more than 90% of WAN edge infrastructure refresh initiatives will be based on virtualized customer premises equipment (vCPE) platforms or software-defined WAN (SD-WAN) software/appliances versus traditional routers (up from less than 40% today).
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Cisco

Magic Quadrant for WAN Optimization

Published By: Cisco     Published Date: Feb 23, 2016
WAN optimization increasingly resembles a mature market with increasing feature standardization. Vendor innovation is focused on supporting new application types and deployment options, with WAN optimization migrating toward more diverse platforms or to a WAN cloud.
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wan architecture, business optimization, network development, network management, best practices, business intelligence, business metrics, document management, information management
    
Cisco

Magic Quadrant for WAN Optimization Controllers

Published By: Blue Coat Systems     Published Date: Jul 05, 2011
The wide-area network optimization controller market is maturing rapidly, but remains dynamic, with a high level of innovation from vendors. Organizations looking to acquire WOC capabilities should identify their specific needs and conduct real-life trials before committing to any purchase.
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blue coat, wan optimization, secure web gateway, application performance monitoring, magic quadrant, optimization controllers, network performance management, wide area networks, enterprise resource planning
    
Blue Coat Systems

Magic Quadrant for Web Conferencing

Published By: IBM     Published Date: Jul 20, 2016
Web conferencing is emblematic of the dynamic blend of content and collaboration in the digital workplace. Conferencing markets converge as audio, video and Web mix with persistent spaces to enable faster decisions and remote teamwork. Read this Gartner review to see how IBM is recognized as a leader in the web conferencing market.
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ibm, enterprise social solutions, enterprise applications, web conferencing, collaboration, digital workplace, gartner, magic quadrant, business technology, telecom
    
IBM

Magic Quadrant for Web Content Management

Published By: Adobe     Published Date: Nov 04, 2014
Gartner evaluates the leading vendors of strengths and cautions to help you decide the best web content management for your business.
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web content management software, adobe web content management, which web content management to choose
    
Adobe

Magic Quadrant for Web Content Management

Published By: Adobe     Published Date: Oct 24, 2018
WCM is more important than ever for digital transformation and optimization, so there is increasing pressure to "get it right this time round." After studying this report, decision makers keen to deliver effective digital experiences will be better placed to identify the most suitable vendor.
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Adobe
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