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4 Ways Intelligent Virtual Assistants Improve Self-Service and the Customer Experience

Published By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
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online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization, tech support, crm, web self-service
    
CodeBaby

4 Ways to Empower your IT Service Management

Published By: BMC Software     Published Date: Jul 22, 2015
In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including: • Self-service options • Low –friction communication • Reporting and dashboards • A future-ready platform
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it service management, salesforce, itsm, self-service, reporting
    
BMC Software

40 Must See Charts for Modern Marketers

Published By: Eloqua     Published Date: Aug 02, 2013
Presentation nirvana! 40 Must-See Charts for Modern Marketers
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marketing, modern, graphs, diagrams, data, email marketing, lead management, social media
    
Eloqua

40 Must See Charts for Modern Marketers

Published By: Eloqua     Published Date: Sep 11, 2013
Event management and data cleansing rising more sharply than all other automated marketing practices.
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oracle, modern marketers, modern marketers, email marketing
    
Eloqua

40 Must-See Charts for Modern Marketers

Published By: Oracle     Published Date: Jan 21, 2014
The rise of big data provides Modern Marketers with an unprecedented level of insights. But too often, it's easy to get buried by the data. We put together 40 Must-See Charts for Modern Marketers, offering analysis and intelligence today's marketers need to know across a range of disciplines from email marketing and lead management to social media and events.
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modern marketers, modern marketing, tenants, customer journey, segmentation, lead generation, eloqua, oracle
    
Oracle

40 Questions You Should Have in Your Vendor Security Assessment

Published By: BitSight Technologies     Published Date: Jan 11, 2016
Need some assistance with the creation of your vendor security risk assessment? This eBook contains vital questions you should be incorporating into your vendor risk management program.
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networking, security, it management, knowledge management, enterprise applications, data management, human resource technology, business technology
    
BitSight Technologies

451 Analyst Paper: The Enterprise in Motion: Phenomena transforming Business Process Management...

Published By: Red Hat     Published Date: Nov 08, 2017
Industry-leading organizations are now exploiting interoperable business process management (BPM) and mobile application platforms (MAPs) so that process-oriented mobile applications can help transform the way they do business. This paper examines the phenomena driving this trend, and the common approaches to digital transformation that contribute to the enterprise in motion. Read this analyst paper from 451 Research to learn more.
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business process management, mobile application platforms, digital transformation, customer experience, adaptive business operations
    
Red Hat

451 Impact Report: With HCI, NetApp is Aiming to Push Hyper Converged Infrastructure to Enterprises

Published By: NetApp     Published Date: Mar 06, 2018
The company’s recently unveiled HCI platform leverages SolidFire’s all-flash scale-out architecture and performance management capabilities to support enterprise environments. Will it help NetApp make up ground against its fast-growing rivals?
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

451 Research - A Deeper Dive into Hybrid Cloud Storage

Published By: NetApp     Published Date: Jun 01, 2017
This report from 451 Research examines the data management challenges faced by companies in a hybrid cloud environment and provides recommendations for IT professionals responsible for cloud deployments.
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netapp, database performance, flash storage, data management, cost challenges, 451 research
    
NetApp

451 Research - A Deeper Dive into Hybrid Cloud Storage

Published By: NetApp     Published Date: Mar 05, 2018
This report from 451 Research examines the data management challenges faced by companies in a hybrid cloud environment and provides recommendations ??for IT professionals responsible for cloud deployments?.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

451 Research Report: AlienVault USM Anywhere

Published By: AlienVault     Published Date: Oct 20, 2017
In this report, you'll read 451 Research's review of AlienVault USM Anywhere. USM Anywhere is AlienVault's offering of centralized security information and event management for resource-constrained organizations embracing Amazon and Microsoft cloud architectures. The report covers the following areas: • 451's overview of AlienVault USM Anywhere • A brief look at the history of AlienVault • How USM Anywhere compares to competitors • A SWOT analysis of USM Anywhere Download the report now to learn more about AlienVault's unique approach to threat detection in cloud and hybrid cloud environments
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AlienVault

451 Research takes the guesswork out of hybrid IT management

Published By: Schneider Electric     Published Date: Feb 06, 2018
Expert insights. Free report download!
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hybrid it, hybrid it data center, data center management, data center cloud, data center on premise
    
Schneider Electric

451 Research — WCM in 2014: full circle from stagnation to innovation

Published By: Sitecore     Published Date: Feb 26, 2015
Discover the overall state of Web Content Management (WCM). This report echo’s other recent analyst publications, showing recognition of Sitecore’s leadership in the industry.
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customer service, content management, vendors, digital experience, optimization, web page, hosting, business
    
Sitecore

451 Research: BMC streamlines job management to address the devops need for speed

Published By: BMC Software     Published Date: May 28, 2014
See what analyst 451 Research has to say about Control-M and how it is continuing to modernize with the addition of Workload Change Manager, which aims to make creating and verifying batch jobs and workflows easier for developers.
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it management
    
BMC Software

451 Research: SAS Data Loader for Hadoop

Published By: SAS     Published Date: Apr 16, 2015
SAS Institute is gearing up to make a self-service data preparation play with its new Data Loader for Hadoop offering. Designed for profiling, cleansing, transforming and preparing data to load it into the open source data processing framework for analysis, Data Loader for Hadoop is a lynchpin in SAS's data management strategy for 2015. This strategy centers on three key themes: 'big data' management and governance involving Hadoop, the streamlining of access to information, and the use of its federation and integration offerings to enable the right data to be available, at the right time.
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SAS

451 Survey Data Identifies EFSS Winners, Losers and Big Changes

Published By: Dropbox for Business     Published Date: May 07, 2015
Dropbox is named the most popular Enterprise File Sync and Share Product over other vendors like Microsoft, Google Drive and Box.
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efss, enterprise file sync and share, hybrid-cloud systems, data management, cloud migration, enterprise deployments, cloud computing, migration
    
Dropbox for Business

451: From Edge to Cloud: Managing the Next Wave of IT Disruption

Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
"IT needs to reach beyond the traditional data center and the public cloud to form and manage a hybrid connected system stretching from the edge to the cloud, wherever the cloud may be. We believe this is leading to a new period of disruption and development that will require organizations to rethink and modernize their infrastructure more comprehensively than they have in the past. Hybrid cloud and hybrid cloud management will be the key pillars of this next wave of digital transformation – which is on its way much sooner than many have so far predicted. They have an important role to play as part of a deliberate and proactive cloud strategy, and are essential if the full benefits of moving over to a cloud model are to be fully realized."
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Hewlett Packard Enterprise

451: Silver Peak Claims Proof-Positive of Network Virtualization’s Agility

Published By: Silver Peak     Published Date: Feb 12, 2013
Silver Peak Systems' new Agility technology initiative gives application owners easy control with point-and-click virtual workload acceleration thanks to tight integration with VMware vCenter and other virtual infrastructure management consoles.
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virtualization, data center, network, study, bandwidth management, wide area networks, cloud computing, infrastructure
    
Silver Peak

5 Steps for Starting your Journey to a Modern Campus

Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"Higher education is entering a historic period that has the potential to be the next golden age. Priorities are shifting to focus on improving student outcomes, institutional standing, and operational management. Technology will be a critical part of how these challenges are addressed. Ovum recommends five steps for future-proofing your techoloy foundation. Find out more."
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Oracle HCM Cloud

5 Approaches to Messaging Security: A Technical Overview of the Tradeoffs

Published By: Sigaba     Published Date: Aug 21, 2009
This white paper reviews the five most common current approaches to messaging security. While the five approaches discussed here are not the comprehensive list of available solutions, they are the basis for most variations of messaging security solutions available today.
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email security, security management, security policies, secure instant messaging, intranets, messaging, sigaba, security
    
Sigaba

5 Best Practices for Network Discovery & Management in 2013

Published By: Kaseya     Published Date: Jan 14, 2013
Like 62% of your peers*, do you lack an easy way to discover and manage devices both on and off your network? One thing that won’t change in 2013 for IT Pros is the daily onslaught of challenges. Learn about 5 best practices for network discovery
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kaseya, it automation, discovery & management, free webinar, increasing security, 5 best practices for network discovery, it management, data management
    
Kaseya

5 Best Practices for Web Performance Management

Published By: Gomez IT     Published Date: May 24, 2011
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.
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gomez, compuware, web performance management, idc, slas, service level agreements, end-user experience, multi-device
    
Gomez IT

5 Best Practices To Get Your Team Ready for Web Content Management Systems

Published By: Hippo     Published Date: Jun 24, 2014
Five best practices for getting your team ready to select a tool to engage customers, deliver personalized experiences, and manage customer experience effectively
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hippo, web content management syestems, wcm, getting ready for wcm, top tips for wcm, change management, content management system
    
Hippo

5 Big Ideas for Better Collaboration

Published By: Avaya     Published Date: Jan 15, 2014
Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?
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avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
Avaya

5 Challenges Fleet Management Systems Are Solving for Business and Operations Leaders

Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular
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