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Transcom Corporation Case Study

Published By: Asentria Corporation     Published Date: Sep 04, 2007
As an equipment provider for worldwide, national and regional radio and television facilities, Transcom Corporation, headquartered in Huntingdon Valley, Pa., has been meeting the broadcasting capability needs of stations worldwide since 1978. Transcom specializes in distributing new TV transmitters, antenna, cable, Studio Transmitter Link (STL) and audio equipment that enable television and radio stations to transmit sound and video from the studio to the antenna.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Improving Reliability for WiMAX Antenna Sites

Published By: Asentria Corporation     Published Date: Sep 04, 2007
In the high-stakes battle of Internet providers, WiMAX represents the latest up-and-comer to challenge DSL and cable technologies. This new wireless technology is gaining attention for its ability to provide high-speed, high-throughput broadband connections over distances of up to 30 miles instead of a few hundred feet. Exhibiting a surprising amount of utility, WiMAX can be used for a number of different applications.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Common Holes in an SNMP Network Management System

Published By: Asentria Corporation     Published Date: Sep 04, 2007
Budgets are tight in today's business environment. You may be asked to do more with less. Take a look through your equipment room. You may have several devices that work just fine, but they are not visible via your network management system (NMS).
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Asentria within the Service Provider Ecosystem

Published By: Asentria Corporation     Published Date: Sep 04, 2007
Organizations today depend upon their networks to increase productivity and reduce network infrastructure and maintenance costs. Accordingly, these networks must be secure and perform reliably in order to accommodate geographically dispersed users. Unplanned remote site downtime due to equipment failure or adverse environmental conditions can severely impair network service.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Why Voice Still Matters

Published By: Asentria Corporation     Published Date: Sep 04, 2007
Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Primer on Outsourced Software Testing

Published By: Thinksoft     Published Date: Nov 13, 2007
This guide/primer serve as an introductory how-to guide on outsourced software testing for business heads as well as software project managers. It first places testing within the content of total product life cycle and then describes the sequential stages within testing program, and how these stages can run parallel with the other development stages.
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outsourcing, outsourced software testing, software testing, testing vendor, stages in outsourced software testing, product development life cycle, thinksoft, thinksoft global, product lifecycle management, software outsourcing, quality assurance
    
Thinksoft

Employee Web Use and Misuse Whitepaper

Published By: MessageLabs     Published Date: Jan 13, 2009
Drawing the line between employee web usage and company policy is challenging for IT Managers. Download this whitepaper to help make informed decisions about your own web monitoring requirements FREE Whitepaper (PDF/40KB)
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messagelabs, employee web use, employee web misuse, employee web surfing, employee internet usage, web use monitoring, web use blocking, security, it management, access control
    
MessageLabs

Understanding the Potential of Adobe Integrated Runtime (AIR)

Published By: Integration New Media     Published Date: Mar 27, 2008
The objective of this paper is to provide executives, project managers, marketers and other visionaries with an introduction to Adobe Integrated Runtime, a breakthrough tool for companies looking to build new relationships with their clients. It will also provide information about how Adobe AIR can be leveraged to create next generation web experiences.
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inm, integration new media, adobe air, software development, enterprise applications, sales & marketing software, web development
    
Integration New Media

Creating Your Corporate eLibrary

Published By: Integration New Media     Published Date: Aug 29, 2008
Corporate librarians are faced with many challenges today. They are not only asked to be knowledge experts, they also need to be information providers, technology consultants and project managers. Building an eLibrary involves more than simply assembling a collection of resources.
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inm, integration new media, information management, content management, elibrary, research, ediscovery, knowledge management, content management system
    
Integration New Media

Helping Contact Center Agents Improve First Contact Resolution

Published By: Upstream Works     Published Date: May 15, 2008
It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
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customer, customer satisfaction, customer service, call center, call center management, contact center management, upstreamworks, upstream works, best practices, contact management, customer experience management
    
Upstream Works

Containing Energy Costs

Published By: Rockwell Automation     Published Date: Mar 10, 2009
"How a Well-Planned Strategy Can Help the Food Industry More Effectively Manage Its Energy-Related Costs," provides the information any industry can use to increase energy efficiencies. The paper explains how managers can gather the information they need to improve energy efficiency, lower energy costs and improve plant reliability.
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Rockwell Automation

Security vs. Flexibility: Must IT Management Choose?

Published By: Faronics     Published Date: Sep 10, 2008
IT Managers are tasked with making the desktop environment more secure and locked down to a uniform corporate standard, yet flexible enough to handle the myriad of exceptions that arise across the enterprise. Centralized Configuration Management (CCM) tools are great, especially in environments with branch offices. But CCM tools can’t do the big job of making your environment inherently more secure or more flexible.
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security, configuration management, faronics, cmdb, desktop security, it management, ccm
    
Faronics

Understanding the Potential of Adobe Integrated Runtime (AIR)

Published By: Integration New Media, Inc.     Published Date: Sep 18, 2008
Most of the information that’s been made available about Adobe Integrated Runtime so far, has been written for the programmers that are building applications, not for the visionaries that are designing the client experiences. The objective of this paper is to provide executives, project managers, marketers and other visionaries with an introduction to Adobe AIR, and information about how Adobe AIR can be leveraged to create next generation web experiences.
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inm, integration new media, adobe air
    
Integration New Media, Inc.

Development of Web Services Using Rational Application Developer & WebSphere Application Server

Published By: ZSL Inc.     Published Date: Sep 25, 2008
The hotspot in the current IT world is optimized Web Services. Now the enterprises have started their vision towards next generation Web Services. This white paper gives information for the business managers and engineers in developing and deploying Web Services using Rational Application Developer (RAD) and WebSphere Application Server (WAS), respectively. This paper explains the process to:* create a Web Service and Web Server client* build security to that web service* deploy the web service in WebSphere application server
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zsl, soap, java, wsdl, uddi, web service security, risk exposure, security, software development
    
ZSL Inc.

Importance of MS CRM 4.0 & MS Office Integration

Published By: ZSL Inc.     Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
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ms office, crm, customer relationship management, lead data, prospect, zsl, office, outlook, excel, dynamics, microsoft, customer data, enterprise applications, enterprise software, microsoft exchange, contact management
    
ZSL Inc.

EMA Radar for Enterprise Network Management Systems (ENMS): Q4 2012

Published By: HP - Enterprise     Published Date: Jun 05, 2013
The term “network management” encompasses a broad range of solutions from single point products to element managers to large enterprise-class solutions. For the purpose of this ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report, the term Enterprise Network Management Systems (ENMS) includes network-centric management solutions that are used by large organizations’ operations and engineering teams to discover, monitor, assess, troubleshoot, and generally maintain highly distributed enterprise networks. For this EMA™ Radar, the focus was put specifically on core capabilities and features primarily associated with network operations’ need to ensure health and availability of the network. Supporting functional capabilities such as performance monitoring, configuration management, asset management, as well as integrated management of connected non-network devices were also considered, but as non-critical (albeit helpful/valuable) extensions.
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ema radar, network management, systems, network, management, infrastructure, network architecture, network performance, network performance management
    
HP - Enterprise

IT Strategies In A Tough Economy

Published By: Network Automation     Published Date: Oct 23, 2008
In good economic times, success simply means keeping pace. After all, the market is demanding your company’s products and services, and your responsibility is simple: keep up with the demand no matter what it takes. Most managers, whether they are business managers or technology managers respond to this situation the same way. They hire more people to shoulder the increased load. Sales managers seek out more sales reps. Foremen bring more assembly workers online. Customer service beefs up the call center. And IT managers hire more administrators to maintain the constant flux of demands from users, applications, systems, and networks.
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network automation, business, process, automation, processes, tough economy, bad economy, workflow, process improvement, streamline it, strategies, networking, network management, network performance, network performance management
    
Network Automation

Closing the Deal: The Oracle Fusion Customer Relationship Management User Experience White Paper

Published By: Oracle Corp.     Published Date: Sep 10, 2012
A great customer relationship management (CRM) solution can enable a significant return on investment and revenue when its user experience is designed around the natural workflows of its users, such as sales representatives and their managers.
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crm, oracle, salesforce, user experience, whitepaper, business technology, cloud computing
    
Oracle Corp.

Email Continuity: You don’t know what you've got till it's gone

Published By: MessageLabs     Published Date: Jul 02, 2009
This whitepaper looks at the value of email and outlines the issues and concerns of IT Managers involved in managing and maintaining business critical emails systems. Learn more today!
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messagelabs, email manager, email, it management, microsoft exchange server, viruses, spyware, spam, disaster recovery, compliance, international computing
    
MessageLabs

Learning Management Systems: Development Strategies for the Next Generation

Published By: Lionbridge     Published Date: Nov 19, 2009
This paper will interest ISV product managers and engineers of educational software products, chief learning officers and chief technology officers of corporate universities, along with information technology personnel at the community and state college level, including developers of custom applications & application services.
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learning management systems, srcom 2004, saas, cms, ldap-based sso, isv product managers, educational software products, custom applications, student information systems, section 508, ims qti, lionbridge lms solution, workforce management, database development, elearning
    
Lionbridge

Top Ten Web Threats and how to eliminate

Published By: Symantec.cloud     Published Date: Aug 10, 2010
This paper raises real challenges for IT managers who have to protect the business against malware, keep internet bandwidth available for legitimate business needs and enforce acceptable use policies for the human resource department.
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messagelabs, security safeguard, symantec hosted services, web threat, malware, employee monitoring, productivity, anti spam, anti spyware, anti virus, internet security, employee monitoring software
    
Symantec.cloud

A Break From The Routine

Published By: Symantec.cloud     Published Date: Nov 29, 2010
IT Managers Talk About The Pains And Frustrations Of Routine Administration, Maintenance And Upgrades. Hosted services (also known as cloud computing, Software-as-a-Service or SaaS) are a good example and the subject of this paper.
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messagelabs symantec hosted services, cloud computing, software-as-a-service, saas, business process, analytics, business analytics, business process management, database development
    
Symantec.cloud

Managing People You Can't See

Published By: GoToMeeting     Published Date: Jul 29, 2011
Attend our Webinar to hear James Ware and Charles Grantham, creators of the Future of Work program, discuss how the nature of work has changed to include mobile and remote employees, the challenges this creates for managers and tactics to effectively manage people you can't see.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting

Managing Sales in a Virtual World

Published By: GoToMeeting     Published Date: Jul 08, 2011
Hear Jim Dickie share research results from the 2010 CSO Insights Sales Management Optimization Study.
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citrix, sales performance optimization, vsm, virtual sales management, jim dickie, virtual selling, virtual pipeline management, forecast management, sales managers
    
GoToMeeting

Five Ways to Reduce Fuel Consumption Using GPS Technology

Published By: Discrete Wireless     Published Date: Sep 01, 2010
Fleet management technology is changing the way fleet managers look at vehicle fuel consumption.
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gps vehicle tracking, gps fleet management, reduce fuel costs, reduce fleet fuel costs
    
Discrete Wireless
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