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PCs, iPads, Macs - Managing Diversity on a School District Budget

Published By: Absolute Software     Published Date: Feb 14, 2012
Working closely with Absolute Software Chicago Public Schools is managing over 100,000 PCs, Macs, and iOS 4 devices and have recovered over 350 stolen computers allowing them to invest in the future (versus replacement computers).
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school, education, budget, diversity, managing diversity, auditing, application integration, application performance management, business management, business process management, enterprise resource planning, it spending, analytical applications, configuration management, virtualization, cloud computing, infrastructure, design and facilities
    
Absolute Software

Hybrid Cloud Delivery: Managing Cloud Services from Request to Retirement

Published By: BMC Software     Published Date: May 16, 2011
Learn how you can combine the benefits of traditional IT management with the dynamic potential of cloud architectures in this white paper.
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bmc software, hybrid cloud delivery, cloud services management, bmc cloud lifecycle management, cloud service delivery, cloud resource management, service catalog establishment, hybrid cloud integration, cloud computing
    
BMC Software

Insight into Expense Compliance: Managing the Regulatory Landscape in Large Corporations

Published By: Concur     Published Date: May 07, 2012
Complete the form to download our Insight into Compliance white paper and learn how you can establish a fit-for-purpose process that supports your business in meeting its internal and external regulatory obligations. Read to find out how Concur can save you time and money with our integrated travel and expense management solution.
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concur, finance, business, travel and expense management, budget
    
Concur

IDG Big Data Analytics - Collaborative, Self-Service Analytics Delivers Unpredictable Value

Published By: EMC Corporation     Published Date: Jul 07, 2013
Forward-looking enterprises know there's more to big data than strong and managing large volumes of information. Big data presents an opportunity to leverage analytics and experiment with all available data to derive value never before possible with traditional business intelligence and data warehouse platforms. Through a modern, big data platform that facilitates self-service and collaborative analytics across all data, organizations become more agile and are able to innovate in new ways.
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enterprises, storage, information management, technology, platform, big data analytics, emc, self service, business intelligence, security, knowledge management, enterprise applications, data management, business technology
    
EMC Corporation

Controlling Data Growth and Managing Complexity with Virtual Databases

Published By: Delphix     Published Date: Feb 28, 2013
Download this paper to learn how a virtual data storage solution can provide a simple and effective way to overcome obstacles and enable rapid deployment of multiple development and test databases against production systems with minimal storage use.
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data management, virtualization, database virtualization, data warehousing
    
Delphix

Managing Data Growth

Published By: Dell     Published Date: Jul 03, 2012
This White Paper focuses on some of the data storage techniques and strategies that growing business need to address to ensure they aren't suffering under the weight of their information storage and its costs.
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dell, pc world, data growth
    
Dell

Why should you replatform your website?

Published By: Adobe     Published Date: Nov 21, 2012
Because creating and managing a digital presence is easier than ever. As the digital world continues to evolve at a rapid pace, the opportunities to engage with consumers have never been greater. Learn why you should re-platform your website.
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adobe, replatform, creating brand, digital presence, customer engagement, content management system, business technology
    
Adobe

Managing Data Growth

Published By: PC World     Published Date: Jul 02, 2012
Data Storage Strategies and insights for growing businesses.
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data growth, dell, pc world, capacity expansion
    
PC World

Aberdeen Analyst Insight: Managing the New Demands of Data Integration

Published By: TIBCO     Published Date: Nov 11, 2013
When a business event occurs, or a priority request for intelligence comes down the pipe, the modern enterprise has to be able to quickly deliver the right information to the right people. Unfortunately, many organizations continually struggle with accomplishing this task, as the size and complexity of their IT infrastructure rapidly expands. In this latest research, Aberdeen recommends actions for organizations currently involved in data integration, or contemplating the adoption of such practices.
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tibco, mobile strategy, integration, technology, best practices, inefficient integration, platform, business strategy, mobile data systems
    
TIBCO

6 Secrets to Offering Exceptional Customer Service

Published By: Salesforce.com     Published Date: Oct 28, 2013
Just 7% of consumers say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected. Discover: The secrets to lining up your customer service with your brand. The best way to train employees. How to make employees feel good about giving great service. The significance of monitoring customer interactions. Which customer metrics you should pay attention to. The cheapest way to earn new customers. Download this ebook to learn what you need to do to give customers what they want and earn a customer for life!
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customer service, best practices, 6 secrets, managing expectations, employee training, metrics, customer interactions, customer interaction service, customer relationship management, customer satisfaction, business technology
    
Salesforce.com

The 4 Pillars of Mobile Performance – A Primer on App and Site Monitoring

Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring, web application monitoring, mobile website performance, mobile website optimization, mobile web monitoring, keynote, wireless, enterprise applications, business technology, telecom
    
Keynote

Customer-Centric Cloud Provisioning

Published By: ServiceNow     Published Date: Nov 22, 2013
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.
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servicenow, enterprise it, cloud computing, cloud provisioning, customer-centric cloud, it operations and governance, virtual resources, service catalog, automate everything, it services, put it on the cloud, application integration, business activity monitoring, customer interaction service, customer satisfaction, ebusiness, content management
    
ServiceNow

Powering Transformation: The IT Revolution is Now

Published By: ServiceNow     Published Date: Nov 22, 2013
As technology continues to advance and the new reality is based on an infrastructure that includes physical, virtual and cloud resources, IT departments need to find new ways of managing and securing this vastly different technology ecosystem.
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servicenow, enterprise it, it department, cloud generation, social networks, mobile workforce, virtualization, cloud computing, collaborative, service-oriented, cloud platform, drive down expenses, increase efficiency, cloud-driven technology, streamlines operations, fluid systems manageable, it management, business activity monitoring, change management, enterprise resource planning
    
ServiceNow

The Future of IT: From Chaos to Service Automation

Published By: ServiceNow     Published Date: Nov 22, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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servicenow, enterprise it, service automation, applications, service consolidation, standardization globalization, consumerized service experience, customer retention, managing service relationships, infrastructure, foundation or transformation, it cloud, future of it, it management
    
ServiceNow

System Conversions: 5 Key Considerations for Successfully Managing Your Patient Receivables

Published By: Millennia Patient Service     Published Date: May 05, 2014
Learn the five most important considerations for successfully converting to a new revenue cycle management solution with minimal cash flow disruption.
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millennia patient services, revenue cycle management, healthcare, healthcare technology, patient receivables, healthcare it, financial management systems, billing, revenue cycle operations, cash flow
    
Millennia Patient Service

Eight Central Management Features to Ensure Network Survival

Published By: McAfee     Published Date: Sep 15, 2014
Centralized and accurate network security management is more than a trend—it is quickly establishing itself as the only means of network survival. Old-school point solutions, where each solution served a single purpose at a particular point in the network, are quickly becoming unwieldy, if not impossible, to manage. Larger enterprises may have hundreds of point products throughout their network, and managing them effectively, efficiently, and securely can only be done through a centralized network security management solution. Look for eight key features in your network security management solution to ensure that your network not only survives but thrives.
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network survival, network security management, best practices, firewalls, hacker detection
    
McAfee

Managing the Complexity of Today’s Hybrid IT Environments

Published By: Kaseya     Published Date: May 13, 2015
This white paper describes the key characteristics of the changing environment and it identifies a new choice that IT managers have for meeting the growing set of management challenges.
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kaseya, hybrid, cloud, management, msp, mobile, big data, infrastructure, monitoring, network management, network performance management, cloud computing, data center design and management
    
Kaseya

Hybrid Cloud and Data Fabric For Dummies

Published By: NetApp     Published Date: Jun 01, 2017
Learn how to meet the challenges of managing data across a hybrid cloud. Download this eBook today.
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netapp, hybrid cloud storage
    
NetApp

Intralinks VIA™ for Managing Regulatory Examinations

Published By: Intralinks     Published Date: Apr 13, 2015
In the wake of the 2008 financial crisis regulatory exams have become increasingly demanding for governance, risk, and compliance professionals. New rules brought about by the Dodd-Frank Act will continue to shape future examinations including safety and soundness, compliance, market conduct, and risk-based targeted exams. We can expect these changes will require examiners to spend more time onsite, request more documents, and extend the scope and/or depth of their examinations. This means it is more important than ever to avoid the classic mistake of sharing examination documents through ad-hoc, manual processes and delivering highly sensitive data through unsecured channels like mail, e-mail, thumb drives, and FTP. In response to these increasing burdens financial institutions are looking to take control with a more structured, collaborative process for collecting, refining, and submitting regulatory information. Download this white paper to learn more about Intralinks VIA.
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Intralinks

Desktop and Application Virtualization for the 21st Century

Published By: VMware AirWatch     Published Date: Feb 21, 2017
Today’s IT organizations simply cannot afford to continue to manage the end user environment with an out-of-date PC-centric approach to systems management. The cloud, mobility and multiplatform environments render that approach ineffective. It’s time to take another look at virtual application and desktop virtualization technologies. Download this whitepaper to look at VMware Horizon, the most complete solution for delivering, managing and protecting Windows desktops, applications and online services across devices, locations, media and connections, making it ideal for systems management transformation.
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VMware AirWatch

Rackspace Helps Finish Line, Rhode Island School of Design

Published By: Rackspace     Published Date: Mar 28, 2018
Following Google’s recent Managed Services Partner Program Launch,Rackspace® announced that it is migrating, managing and optimizing business-critical workloads for several customers, from enterprises to educational institutions to emerging start-ups, on Google Cloud Platform.
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Rackspace

Rackspace Managed Services for Google Cloud Platform

Published By: Rackspace     Published Date: Mar 28, 2018
Many businesses want to realize the power of Google Cloud Platform (GCP) without having to incur the challenge and expense of managing it themselves. Some businesses lack the technical expertise or capacity to operate cloud infrastructure, tools and applications while others may have the ability but choose to maintain focus on their core business. Many larger businesses are on a multi-phased journey to the cloud, requiring transition and management services that can adapt to an evolving set of needs. Rackspace Managed Services for Google Cloud Platform is the answer for businesses facing these challenges. As Google’s first Premier Managed Services Partner, Rackspace blends technology and automation plus human expertise to deliver ongoing architecture, security and 24x7x365 operations backed by GCP-certified engineers and architects.
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Rackspace

Remote Access Redefined: Managing the Rise of Third-Party Users

Published By: Akamai Technologies     Published Date: Jun 27, 2017
Read this white paper to learn how the rapid rise of remote and third-party users has created increased complexities for IT around network security and user expectations.
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Akamai Technologies

Get Started with DevOps: A Guide for IT Managers

Published By: Puppet     Published Date: May 20, 2016
If you’re managing an IT team, you may be turning to DevOps as the path to faster delivery of software. DevOps can help your team become more efficient — and your organization more competitive — but you’ll need to be able to communicate to your team why things are changing, and how their usual working practices are likely to alter. Download this guide to explore: • How to align DevOps with your organization’s goals. • What change might look like — for operations, development and the organization at large. • Why security is a great icebreaker. • The importance of focusing on the team over individual DevOps specialists. • How to embrace agile ways of working, along with infrastructure as code, code review, continuous integration and unit testing.
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Puppet

4 Strategies for Inspiring and Retaining Talent in the Face of Organizational Transformation

Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
At the heart of organizational transformation are people and culture. For executives charged with managing talent, big changes can translate into big challenges. How do you help employees navigate the new work environment? Here are four proven strategies that help HR leaders inspire and retain top talent.
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Oracle HCM Cloud
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