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Infuse identity across all applications and endpoints

Published By: Group M_IBM Q418     Published Date: Oct 16, 2018
With digital and cloud transformation has come complexity—and disruption—when it comes to managing identities, access and the user experience. Employees need fast access to a wide range of applications The business needs to get those applications into their hands as quickly as possible. But IT needs to strengthen authentication and support secure access—while providing fast delivery.
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Group M_IBM Q418

Six Steps for Building a Robust Incident Response Function

Published By: Group M_IBM Q418     Published Date: Nov 01, 2018
Organizations globally realize that working only to prevent and detect cyberattacks will not protect them against cyber security threats. That is why IBM Resilient® was developed: to arm security teams with a platform for managing, coordinating, and streamlining incident response (IR) processes. IBM Security has had the privilege of working with organizations of all sizes and across all industries as they implement Resilient solutions to develop more sophisticated and robust incident response functions. These organizations build IR processes that are consistent, repeatable, and measurable, rather than ad hoc. They make communication, coordination, and collaboration an organization-wide priority. They leverage technology that empowers the response team to do their job faster and more accurately
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Group M_IBM Q418

Engage Smarter with Bold360 ai: The Power of Harmony between Bots and Humans

Published By: LogMeIn     Published Date: Feb 27, 2018
Whether you are a rapidly growing start-up, or a global company managing millions of interactions, Bold360 ai helps you deliver better customer experiences — no matter the problem, location or device. This simple and highly intelligent solution makes it easy to get started, and has the ability to grow as your interactions evolve.
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engagement, bold360, customer experiences, company
    
LogMeIn

City of Santa Barbara Delivers Valuable Secondary Data Protection with Cohesity

Published By: Cohesity     Published Date: Mar 19, 2019
The City of Santa Barbara, California is located just 90 miles northwest of Los Angeles is the county seat of Santa Barbara County with a population of just over 90,000. Often referred to as the ‘American Riviera’, Santa Barbara is located between the Pacific Ocean and the Santa Ynez Mountains. Santa Barbara functions similar to a big city because it manages its own police and fire departments, city waterfront, and airport, managing an annual operating budget of just over $350M with approximately 1600 employees. The IT team supports all technology functions and operations for the City, including data backup and protection.
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Cohesity

The Hidden Cost of Web Security

Published By: Menlo Security     Published Date: Jun 01, 2018
"Uncover the Business Impact of Managing Risky Web Content Download this white paper to learn: How to safely manage ""uncategorized"" websites when sites are unknown to the secure web gateway (SWG) policies, which are largely based on website categories, such as news, entertainment, weather, social media, etc. The cost implications of securing web content, including staffing, clean-up and risk mitigation Isolation - a new technique for malware prevention to maintain end user & IT staff productivity Administrators can either be lenient in allowing access to uncategorized sites, increasing malware risk, or deny access and deprive employees of necessary information. There are hidden costs to both approaches. "
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Menlo Security

Maximize Value with AWS

Published By: Amazon Web Services EMEA     Published Date: Sep 09, 2019
Amazon Web Services (AWS) provides rapid access to flexible and low cost IT resources. With cloud computing, public sector organizations no longer need to make large upfront investments in hardware, or spend time and money on managing infrastructure. The goal of this whitepaper is to help you gain insight into some of the financial considerations of operating a cloud IT environment and learn how to maximize the overall value of your decision to adopt AWS.
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Amazon Web Services EMEA

3 Steps to Managing Shadow IT

Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
Gain visibility of cloud services in use and block risky apps to improve security with three easy steps.
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Cisco Umbrella EMEA

Managing Software Exposure Report

Published By: CheckMarx     Published Date: Apr 03, 2019
In the early years of software development, you would often design it, build it, and only then think about how to secure it. This was arguably fine in the days of monolithic applications and closed networks, when good perimeter-based protection and effective identity and access management would get you a long way towards minimising the risk. In today’s highly connected, API-driven application environments, however, any given software component or service can be invoked and potentially abused in so many different ways. Add to this the increasing pace of change through iterative ‘DevOps-style’ delivery and ever-faster release cycles, and many understandably assert that security management and assurance nowadays needs to be an ongoing and embedded part of the development and delivery process.
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CheckMarx

Hybrid IT is the New Normal for IT Infrastructure

Published By: Group M_IBM Q119     Published Date: Mar 11, 2019
In this report, we'll analyze the many challenges that organizations face when it comes to building and managing a modern IT infrastructure
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Group M_IBM Q119

POWER9 Server Ebook

Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
Power Systems are built for the most demanding, data-intensive, computing on earth. Our cloud-ready servers help you unleash insight from your data pipeline—from managing mission-critical data, to managing your operational data stores and data lakes, to delivering the best server for cognitive computing.
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Group M_IBM Q2'19

Hybrid IT is the New Normal for IT Infrastructure

Published By: Group M_IBM Q2'19     Published Date: Apr 02, 2019
In this report, we''ll analyze the many challenges that organizations face when it comes to building and managing modern IT infrastructure. We'll also look at how many businesses are taking advantage of a hybrid cloud and on-premise approach, which comes with some significant benefits.
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Group M_IBM Q2'19

Assembling your cloud orchestra: A field guide to multicloud management

Published By: Group M_IBM Q2'19     Published Date: Apr 10, 2019
IBM Institute for Business Value report discussing how multicloud environments are proliferating in surveyed organizations, the benefits of multicloud management and an approach to managing multicloud environments
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Group M_IBM Q2'19

Boost your mobile ROI with powerful Cognitive Insights from IBM MaaS360

Published By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective. For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console. To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront. With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
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Group M_IBM Q2'19

Liberty Mutual Insurance Helping employees save money and make informed decisions about managing the

Published By: Group M_IBM Q2'19     Published Date: May 28, 2019
Liberty Mutual Insurance offers personal and commercial insurance to policyholders around the world. With more than 50,000 employees located in more than 60 countries, managing the corporate benefits program is a tremendous task. Matthew Vlieger, Manager of Finance and Analytics in the company’s Corporate Benefits Division, is responsible for analyzing member engagement within the various health plan offerings. He also provides insights to the strategy directors to help them identify areas for improvement.
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Group M_IBM Q2'19

Gartner - IBM's Recent Mainframe Announcements Increase Options for I&O Leaders

Published By: Group M_IBM Q3'19     Published Date: Aug 12, 2019
The introduction of the IBM z14 ZR1 and LinuxONE Rockhopper II fills out the product line of the latest generation of IBM mainframes. Infrastructure and operations leaders tasked with managing, protecting and, increasingly, using data for competitive advantage will find this new release interesting.
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Group M_IBM Q3'19

The Practical Guide to Managing Data Science at Scale

Published By: Domino Data Lab     Published Date: May 23, 2019
Lessons from the field on managing data science projects and portfolios The ability to manage, scale, and accelerate an entire data science discipline increasingly separates successful organizations from those falling victim to hype and disillusionment. Data science managers have the most important and least understood job of the 21st century. This paper demystifies and elevates the current state of data science management. It identifies best practices to address common struggles around stakeholder alignment, the pace of model delivery, and the measurement of impact. There are seven chapters and 25 pages of insights based on 4+ years of working with leaders in data science such as Allstate, Bayer, and Moody’s Analytics: Chapters: Introduction: Where we are today and where we came from Goals: What are the measures of a high-performing data science organization? Challenges: The symptoms leading to the dark art myth of data science Diagnosis: The true root-causes behind the dark art m
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Domino Data Lab

Getting Started with Vulnerability Mitigation

Published By: Kaseya     Published Date: Mar 01, 2019
Three common types of software make you more vulnerable than you realize. While complete and thorough vulnerability management is next to impossible, a few simple steps go a long way toward reducing risk. Download this ebook to discover what steps to take to begin evolving away from patch management toward software and vulnerability management. The hidden threat in securing your infrastructure from vulnerabilities lies with IT’s difficulty in managing third-party software. 2017 was billed as the worst on record for cybersecurity. No doubt, the continued rise of modern threat vectors has IT on high alert. In essence, IT professionals view their role as responsible for keeping the door shut. However, even with IT administrators keenly aware that most exploits can be averted simply by keeping the environment current, the task is no small feat and often isn’t done as well as it needs to be.
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Kaseya

Accelerate Your Digital Transformation with UEM

Published By: Kaseya     Published Date: Mar 01, 2019
The increasing number of endpoints and the growing complexity of IT landscape brings in the need of having a unified method of managing IT. Unified Endpoint Management (UEM) gives organizations a simple, flexible way to manage and secure endpoints from an all-in-one single platform. With capabilities such as centralized discovery and management, automation and remote control, UEM equips enterprises to address complex problems encountered by IT in the current landscape. Download this ebook to learn how to enable your IT teams to eliminate roadblocks and increase productivity and move forward on their way to the digital transformation of the enterprise. Few salient points: -The challenges faced by modern IT teams -How Unified Endpoint Management helps address these challenges -Benefits of Unified Endpoint Management in the enterprise -Kaseya’s approach to UEM
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Kaseya

The Definitive Guide to Sell-side Contract Management

Published By: Icertis     Published Date: Aug 06, 2019
Sell-side contracts are vital to companies’ bottom lines. By managing them on a unified, cloud-based contract management platform, enterprises can accelerate and optimize their sales processes while driving down risk.
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enterprise contact management, contract management software
    
Icertis

Find IT Problems Before They Find You

Published By: ConnectWise     Published Date: Aug 22, 2019
At the end of the day, monitoring is all about finding problems before they cause issues for your users, and managing expectations when problems do crop up. Once critical and basic coverage is handled, start monitoring devices to keep everything tied together. If a switch, router, or hub goes down, or a printer starts having issues, you’ll know before the complaints start rolling in. When you automate recurring processes or tasks, your team can focus on delivering value instead of putting out fires.
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ConnectWise

IT Service Excellence Tool Kit

Published By: ConnectWise     Published Date: Aug 22, 2019
How to meet and exceed customer expectations to ensure customer retention. Includes two parts: 1) Key Fundamentals and Best Practices for IT Service Delivery, 2) Your Blueprint for Managing Successful Service Delivery
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ConnectWise

Bridging the divide, how CLS and IBM moved to blockchain

Published By: IBM     Published Date: Jun 25, 2018
A collaboration between IBM and CLS, the largest provider of settlement and risk mitigation services for the global foreign exchange market, showed how financial institutions can reap blockchain’s benefits by managing and minimizing risks to the existing business. Instead of a wholesale approach of replacing existing systems, new functionalities were gradually embedded into current processes, moving data from legacy systems to the new blockchain solution operating in parallel. Read this report to learn more about the ongoing CLS-IBM blockchain initiative and what drives the success of its commercial implementation. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM

Four Ways VMware Horizon Beats Citrix

Published By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon and Workspace ONE is the most complete solution for delivering, managing, and protecting Windows desktops, applications, and online services across devices, locations, media, and connections. To learn more about how Workspace ONE delivers and manages any device by integrating identity, application, and enterprise mobility management: Visit http://www.vmware.com/products/horizon
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vmware, horizon, workspace, delivering, managing, applications, desktop, online services
    
VMware Citrix

Managing Up, Across, & Down - Harvard Business Review

Published By: Citrix     Published Date: Jun 03, 2015
This Harvard Business Review paper explores these universal principles of effective influence and provides examples of how they can be employed in ethical and sustainable ways to improve your powers of persuasion.
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communication, good communication, relationships, influencing outcomes, negotiate, powers of persuasion, customer interaction service, customer relationship management, customer satisfaction, customer experience management
    
Citrix

Zen of a Connected Business eBook

Published By: Sage     Published Date: Mar 07, 2018
There comes a time in a company’s growth when applications that used to work well can no longer keep up with complexities of scale. This white paper describes 3 warning signs that indicate your disconnected financial applications are holding you back. Also, learn how migrating to a unified cloud solution can improve financial forecasts, enable you to act on more accurate information, increase productivity, and more. Don’t make this mistake. In this eBook, we explain the three warning signs you must watch out for if you want to know when it’s time to move your important customer and financial information to the cloud. Then we’ll show you exactly what managing your most important information with a cloud-based accounting solution means for you and your business. Download it today.
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Sage
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