marketing

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Das Kundenerlebnis neu erfinden

Published By: Adobe     Published Date: Feb 09, 2016
Today’s ultra-connected consumers are interacting with brands more often and in more places than ever. In fact, the average customer comes in contact with a brand at least five times before buying — whether it’s a Google search, an in-store visit or downloading an app.
Tags : 
customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer, customer interaction service, customer relationship management, customer experience management
    
Adobe

Ten ways Cross-Channel Marketing is not Rocket Science

Published By: Adobe     Published Date: Feb 09, 2016
Marketing is changing. The traditional model, which saw the customer path as a linear funnel, is broken. Today, customers follow whatever path they want, and you’re expected to reach out to them on their terms.
Tags : 
marketing, marketing strategies, marketing trends, customer experience, data, customer relationships, customer interaction service, customer relationship management
    
Adobe

Le Marketing Cross-Canal est moins compliqué que la conquête spatiale : Les dix raisons

Published By: Adobe     Published Date: Feb 09, 2016
Marketing is changing. The traditional model, which saw the customer path as a linear funnel, is broken. Today, customers follow whatever path they want, and you’re expected to reach out to them on their terms.
Tags : 
marketing, marketing strategies, marketing trends, customer experience, data, customer relationships, customer relationship management, customer satisfaction, customer experience management
    
Adobe

10 Gründe, warum Cross-Channel-Marketing nichts Überirdisches ist.

Published By: Adobe     Published Date: Feb 09, 2016
Marketing is changing. The traditional model, which saw the customer path as a linear funnel, is broken. Today, customers follow whatever path they want, and you’re expected to reach out to them on their terms.
Tags : 
marketing, marketing strategies, marketing trends, customer experience, data, customer relationships, customer relationship management, customer satisfaction, content management system, customer experience management
    
Adobe

IT and Marketing: Finding Harmony in the Yin and Yang of the Digital World

Published By: Adobe     Published Date: Feb 10, 2016
This white paper explains why marketing and IT must work together to effectively engage customers.
Tags : 
it and marketing, digital, customer engagement, it and marketing partnerships, collaboration, best practices, customer interaction service, it spending, customer experience management
    
Adobe

Der Weg Zu Harmonie im Yin und Yang der digitalen Welt

Published By: Adobe     Published Date: Feb 10, 2016
This white paper explains why marketing and IT must work together to effectively engage customers.
Tags : 
it and marketing, digital, customer engagement, it and marketing partnerships, collaboration, best practices, customer interaction service, customer relationship management, customer satisfaction, it spending, customer experience management
    
Adobe

Digital Marketing's Creative Promise

Published By: Adobe     Published Date: Feb 10, 2016
This whitepaper reveals the strategies can help you channel digital marketing creativity into business revenue. Use it as a guide for building your brand’s creative dividends, and discover new ways to win your customers’ hearts, minds and wallets.
Tags : 
digital marketing, marketing creativity, creativity and innovation, customer relationship management, customer satisfaction, customer experience management
    
Adobe

Das Kreative Versprechen von Digital Marketing

Published By: Adobe     Published Date: Feb 10, 2016
This whitepaper reveals the strategies can help you channel digital marketing creativity into business revenue. Use it as a guide for building your brand’s creative dividends, and discover new ways to win your customers’ hearts, minds and wallets.
Tags : 
digital marketing, marketing creativity, creativity and innovation, customer interaction service, customer relationship management, customer experience management
    
Adobe

Marketing Digital: Les Promesses de la Créativité

Published By: Adobe     Published Date: Feb 10, 2016
This whitepaper reveals the strategies can help you channel digital marketing creativity into business revenue. Use it as a guide for building your brand’s creative dividends, and discover new ways to win your customers’ hearts, minds and wallets.
Tags : 
digital marketing, marketing creativity, creativity and innovation, customer interaction service, customer relationship management, customer experience management
    
Adobe

Réinventer l’expérience client

Published By: Adobe     Published Date: Feb 10, 2016
Today’s ultra-connected consumers are interacting with brands more often and in more places than ever. In fact, the average customer comes in contact with a brand at least five times before buying — whether it’s a Google search, an in-store visit or downloading an app.
Tags : 
customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer, customer relationship management, customer satisfaction, customer experience management
    
Adobe

The Marketer’s Guide to Articulating Dam Return on Investment

Published By: Adobe     Published Date: Apr 22, 2016
This guide is intended for creative marketing and business leaders who recognise that the current technologies and processes that support marketing cannot scale with the demand for dynamically relevant, personalised brand experiences. DAM is about more than storage. It’s a strategic enabler of digital transformation.
Tags : 
marketing, return of investment, roi, digital marketing, online marketing, brand experiences, customer experience, return on investment
    
Adobe

Reinventing the customer experience

Published By: Adobe     Published Date: Apr 22, 2016
No matter your industry, the customer experience has taken centre stage. Master it now, and you’ll set yourself apart from competitors and increase your chances of survival in the unforgiving business world. Here’s how you can reinvent your customer experiences — and revolutionise your marketing.
Tags : 
customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer, customer interaction service
    
Adobe

The Unified Customer Experience Imperative

Published By: Adobe     Published Date: Apr 22, 2016
The following pages illustrate why this alignment is essential in the emerging world of the hyperconnected customer.
Tags : 
customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer, customer interaction service, customer relationship management, customer satisfaction, customer service
    
Adobe

Putting Email Marketing in Context

Published By: Adobe     Published Date: Apr 22, 2016
Download Putting Email Marketing in Context to learn: - How to overcome common challenges of personalisation and email - Best practices for implementing contextual email on a low budget - How to measure the effect of your contextual marketing campaigns
Tags : 
email marketing, personalised emails, marketing, customer service, customer interaction, contextual email, customer interaction service, customer relationship management, customer satisfaction
    
Adobe

Le guide du marketeur pour Justifier le Roi D'une Solution Dam

Published By: Adobe     Published Date: Apr 25, 2016
Ce guide est destiné aux chefs d’entreprise et aux directeurs du marketing créatif qui reconnaissent que les technologies et processus actuels à la base du marketing ne sont pas en mesure d’évoluer avec la demande pour produire dynamiquement des expériences pertinentes et personnalisées. Le DAM n’est pas seulement une solution de stockage. Il s’agit d’un outil stratégique de transformation digitale.
Tags : 
marketing, customer experience
    
Adobe

L’impératif d’une expérience client unifiée

Published By: Adobe     Published Date: Apr 25, 2016
Les entreprises leaders reconnaissent que l’alignement de la direction, de la structure organisationnelle, des canaux et des investissements technologiques est essentiel pour offrir une expérience client unifiée, que ce soit en ligne, sur un mobile ou en personne. Les pages suivantes illustrent les raisons pour lesquelles cet alignement est capital dans le nouveau monde du client ultra-connecté.
Tags : 
customer experience, marketing
    
Adobe

Rapport trimestriel Digital Intelligence Briefing

Published By: Adobe     Published Date: Apr 25, 2016
De toute évidence, les personnes interrogées en sont conscientes : 94 % d’entre elles estiment qu’il sera important d’améliorer le processus de création et de diffusion du contenu pour améliorer l’expérience client. En outre, 91 % des sondés sont du même avis concernant l’importance d’améliorer la collaboration entre les équipes créatives et marketing.
Tags : 
data, customer experience, customer relationship, data management, customer relationship management, customer satisfaction, customer service
    
Adobe

Knowledge is Power. Data-Driven Marketing Success is Built on Accountability

Published By: Adobe     Published Date: Apr 25, 2016
Half a century later in the real corporate world, the revolution heralded in that scene is finally hitting the pivot point. Technology and creativity are fusing to make marketing campaigns exponentially more effective than they were just a decade ago.
Tags : 
marketing, data, customer relationship
    
Adobe

The Holistic Picture. Building Customer Profiles Through Data-Driven Marketing

Published By: Adobe     Published Date: Apr 25, 2016
Data is the key to doing this. But simply collecting it won’t take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
Tags : 
customer experience, marketing, data management
    
Adobe

Une Vision Holistique: Créer des profils client grâce au marketing piloté par les données

Published By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
Tags : 
customer experience, marketing, data management
    
Adobe

Savoir, C'est Pouvoir.

Published By: Adobe     Published Date: Apr 25, 2016
Cinquante ans plus tard, dans le monde réel de l’entreprise, la révolution annoncée dans cette scène atteint enfin un nouveau tournant. Technologie et créativité fusionnent pour créer des campagnes marketing d’une efficacité sans commune mesure avec celles d’il y a à peine dix ans.
Tags : 
marketing, data, customer relationship
    
Adobe

Vierteljährliches Digital Intelligence Briefing: Digitale Trends 2016

Published By: Adobe     Published Date: Apr 25, 2016
Marketer in jeder Branche erkennen die neuen Rahmenbedingungen für Kundenerlebnisse. Natürlich stellen sie sie vor neue Herausforderungen, aber sie inspirieren auch zu Kreativität, Enthusiasmus und Erfolg. Wir hoffen, dass dieser Bericht Sie beim Start in das Jahr 2016 unterstützt. Vielleicht liefert er Ihnen sogar neue Ideen zur Bedeutung von Marketing für Ihr Unternehmen
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Adobe
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