maturity model

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The Mobile Maturity Model: Where does your website rank?

Published By: Ektron     Published Date: Jun 03, 2014
Don’t let the mobile revolution pass you by. Download the whitepaper to find out where you rank, and where you should be headed.
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ektron, digital experiences, digital marketing, marketing strategies, search, social, mobile, customer engagement, mobile first, mobile friendly
    
Ektron

Maximizing Customer Engagement For Maximum Revenue Growth

Published By: LogMeIn     Published Date: May 18, 2018
In partnership with Forrester Consulting, Bold360 surveyed 468 businesses across industries with the goal of defining a Customer Engagement maturity model that can serve as a blueprint for those organizations considering how to evolve.
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logmein, bold360ai, customer engagement, customer service, business outcomes, customer satisfaction, ebusiness, sales automation, business intelligence, customer experience management, information management
    
LogMeIn

Uponor case study: On the road to marketing maturity with the Sitecore® Experience Platform™

Published By: Sitecore     Published Date: Nov 05, 2015
Register to learn how Uponor tackled these challenges by leveraging The Sitecore® Experience Platform™ and using the Sitecore’s Customer Experience Maturity Model to create a custom marketing roadmap plan that creates extraordinary customer experiences.
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sitecore nfusion, uponor, marketing, experience platform, customer marketing, customer experience maturity, enterprise applications, platforms
    
Sitecore

HPC Maturity Benchmark 2012

Published By: IBM     Published Date: Jun 25, 2013
This new edition has a wider scope than the previous one, with 17 participants while retaining a similar maturity model as the previous one in order to help participants measure their progress year -on-year.
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hpc, maturity, risk management, maturity model, database development, quality assurance, project management, service management
    
IBM

Delivering on the Digital Experiences that Drive Efficiency

Published By: Adobe     Published Date: Oct 25, 2017
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn: • How digital experiences measure up in all 50 states • About our new customer experience maturity model for state governments • Best practices for improving digital processes in your own state
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customer experience, digital government, digital maturity, customer-centric, customer engagement
    
Adobe

Gaining Momentum for Requirements Improvement

Published By: IAG Consulting     Published Date: Aug 24, 2010
Requirements excellence cannot be achieved without first understanding the critical capabilities of requirements maturity, and recognizing your organizations strengths and weaknesses. In order to develop a focused plan of attack, it is necessary to assess your requirements practice in each of six areas: process, technology, staff competency, organization, techniques, and deliverables. You will then be armed with the information you need to identify key improvement opportunities, recognize organizational strengths, and form concrete goals for action.
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iag, project management, project management, maturity, consulting, model, workforce management, collaboration
    
IAG Consulting

Putting mobile first: best practices of mobile technology leaders

Published By: IBM     Published Date: Oct 14, 2014
This white paper, based on original IBM research with analysis by IDC, offers a Mobile Infrastructure Maturity Model and documents the best practices and characteristics of organizations that are leaders.
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mobile technology, it strategies, mobile infrastructure, it management, mobile data systems, best practices, business intelligence
    
IBM

Ovum White Paper

Published By: Cisco     Published Date: Nov 17, 2015
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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ovum, cisco, white paper, cloud contact center, contact center solution, cloud technology, business technology, data center
    
Cisco

Ten Steps to Better Requirements Management

Published By: IBM     Published Date: Oct 10, 2014
Requirements definition and management is recognized as a necessary step for the successful delivery of systems and software projects; the discipline is also required by standards, regulations and quality improvement initiatives like Capability Maturity Model Integration (CMMI).
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ibm, requirements management, cmmi, successful delivery, distinctively identified, specific solutions, defined requirement, managing requirements, structure requirements, duplicate requirements, best practices, content management system, productivity
    
IBM

Master Data Management: Effective Data Governance

Published By: IBM     Published Date: May 30, 2008
Organizations with data-sharing environments, complex information and systems hinder business responsiveness and decision makers’ ability to make informed decisions. This white paper will describe how engaging in a master data management (MDM) project enables effective governance of data - specifically master data - and achieves maturity in key categories of the IBM Data Governance Maturity Model.
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ibm, mdm, master data management, data management, data governance, business analytics, data integration
    
IBM

Executive Guide to Evaluating Requirements Quality: Microcast Executive Summary

Published By: IAG Consulting     Published Date: Jul 27, 2010
Requirements quality is tangible. This hard-hitting 10 minute video microcast presents the concrete rules that will allow you to quickly assess a requirements document and determine if it will likely lead to an effective implementation.
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iag, project management, project management, maturity, consulting, model, collaboration
    
IAG Consulting

A Marketing Operations Maturity Model

Published By: Aprimo, Inc.     Published Date: Dec 19, 2008
Marketing operations is in the midst of a major revolution. While the tools of marketing have changed dramatically over the past 25 years, the operational systems and processes have remained relatively stagnant. Most organizations use desktop productivity tools and e-mail to plan, deliver and ultimately execute their marketing activities.
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aprimo, marketing operations, marketing tools, marketing model, customer relationship management, web development, document management, information management, project management
    
Aprimo, Inc.

Test Process Assessments Move into the Real World

    
Lionbridge
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