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The 4 Pillars of Mobile Performance – A Primer on App and Site Monitoring

Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
    
Keynote

Forrester Research on DevOps Quality Metrics that Matter

Published By: Tricentis     Published Date: Aug 19, 2019
The way that we develop and deliver software has changed dramatically in the past 5 years—but the metrics we use to measure quality remain largely the same. Despite seismic shifts in business expectations, development methodologies, system architectures, and team structures, most organizations still rely on quality metrics that were designed for a much different era. Every other aspect of application delivery has been scrutinized and optimized as we transform our processes for DevOps. Why not put quality metrics under the microscope as well? Are metrics like number of automated tests, test case coverage, and pass/fail rate important in the context of DevOps, where the goal is immediate insight into whether a given release candidate has an acceptable level of risk? What other metrics can help us ensure that the steady stream of updates don’t undermine the very user experience that we’re working so hard to enhance? To provide the DevOps community an objective perspective on what quality
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Tricentis

Ransomware - 4 ways to protect data now

Published By: Citrix Systems     Published Date: Feb 14, 2019
"Ransomware is one of the biggest nightmares facing IT today. Hackers are targeting organizations of all kinds with malware designed to encrypt crucial data—and hold it hostage until payment is made. This white paper reveals four highly effective measures for reducing your exposure to ransomware and keeping your apps and data accessible to authorized users—not hackers and their clients. Download this white paper to learn how to: - Shield users of web apps from infection and keep sensitive data off the endpoint - Prevent email-born ransomware from compromising the endpoint - Protect mobile devices against attack - Ensure the rapid recovery of ransomware-encrypted data"
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Citrix Systems

Measure what Matters: For mobile apps, the user experience is everything

Published By: HP Software     Published Date: Oct 20, 2015
Challenges of mobile app is dead in the water.
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mobile apps, user experience, measurement, data, analytics, best practices, business analytics, business management
    
HP Software

ERP End-User Business Productivity: A Field Study of SAP & Microsoft

Published By: Microsoft Dynamics     Published Date: Jul 23, 2007
In this white paper, we measure how end users of Enterprise Resource Planning (ERP) applications describe the impact of Microsoft and SAP applications on their business productivity. This research found that Microsoft Dynamics end users on average rated their experience with Microsoft applications more favorably than SAP users rated their experience with SAP.
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sap, microsoft, erp, enterprise resource planning, keystone, microsoft dynamics, productivity, business activity
    
Microsoft Dynamics

The 8 Critical Metrics for Measuring App User Engagement

Published By: Localytics     Published Date: Jul 18, 2014
Whether your business model is driven by in-app advertising, purchases, or paid subscriptions, driving your revenue is fundamentally dependent on personalization and engagement. The metrics are available, but identifying which are the most important for tracking engagement and are the most actionable can be tricky.
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app metrics, app measurement, app users, app screenflow, track users, user segmentation, segment user, user retention
    
Localytics

Pure air filtration: Pure IoT genius

Published By: Infosys     Published Date: Jan 02, 2019
Challenge: An air purifier manufacturer needed to remind customers to periodically change filters to maintain product efficiency and deliver consistent customer experience. Solution: We helped them develop a Bluetooth enabled ‘smart’ air filter, where an embedded sensor measured the effectiveness of the filter and relayed that information to an iOS or Android app. Users were alerted when filters needed replacing, and given the opportunity to buy directly through online retailers and also to subscribe to the Amazon Device Replenishment Service. Outcomes: • Increased revenue through replacement filter sales • Expected to touch 50,000 users in the first year • Integrated with Amazon Alexa for seamless digital experience • Powerful product differentiation in a crowded market
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Infosys
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