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Electrical Products Distribution Playbook for Digital Immunity

Published By: Zilliant     Published Date: Oct 11, 2019
Professional buyers increasingly expect a hassle-free, fully digital experience with visibility into pricing. Electrical products in particular are a major growth area for Amazon Business and other digital entrants, some of whom undercut the market with bottom-barrel prices. It can be scary out there, but only if you don’t have a plan. This whitepaper provides a playbook for: • Reimagining how you tackle pricing challenges • Dynamically responding to cost changes • Embracing the right technology • Going the extra mile with services that Amazon can’t match If you’re making the leap to eCommerce or bolstering an existing online presence to meet customer expectations, pricing cannot be an afterthought. In digital channels, pricing rigor - including effectively maintaining market-aligned customer-specific and system prices and setting up relevant price profiles - becomes even more important as it is more transparent to customers. Give your buyers what they want without sacrificing the marg
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Zilliant

Power Digital Experience

Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
It’s More Difficult Than Ever to Deliver a Five-Star Experience. To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations. As a result, you need ways to measure the metrics that really matter, namely: engagement, loyalty and satisfaction. It’s also imperative that you match agility with quality, making application performance a priority goal for everyone—from the business to marketing to IT. Finally, you need to future-proof your business by rapidly adopting the latest technologies and innovations that will meet—and exceed— customers’ expectations.
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CA Technologies EMEA

Software Defined Application Services

Published By: F5 Networks Inc     Published Date: Jan 21, 2014
Information technology is at a crucial turning point. Enterprise IT departments are under constant pressure to meet user and application demands, aware that cloud deployments offer an easier and faster alternative but often pinned down by legacy deployment models. The problem stems from the inability of those legacy models to adapt to meet expectations for rapid provisioning, continuous delivery, and consistent performance across multiple environments. Read this whitepaper to learn more about the evolution of application delivery and the services your enterprise can utilize to successfully manage the increased pressure on network and application infrastructure.
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f5 networks, f5 software, software defined application services, application services, application layer, application delivery, cloud, deployment, network infrastructure, software development, infrastructure, application performance management, service oriented architecture, cloud computing, data center
    
F5 Networks Inc

Rethinking Your Contact Center: How to Engage the Modern Customer

Published By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
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contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
    
8x8 Inc.

Designing Cloud Databases for Dummies

Published By: Datastax     Published Date: Aug 03, 2018
Distributed cloud databases are transforming the way organizations do business. Read this new, informative guide to learn what distributed cloud databases are and why they’re what’s required to power Right-Now Economy applications. You'll also get straightforward yet detailed information on the database requirements for today’s applications, the limitations of relational databases, and the importance of data autonomy in database selection. With Designing a Distributed Cloud Database for Dummies, you'll learn how enterprises can meet and exceed customer expectations by way of modern applications and distributed cloud databases.
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Datastax

FICO for Fintech: Advanced Analytic Services

Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers’ expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with our industry-leading analytics capabilities.
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fitech, analytics, analytic decisioning, challenger banks, banking, financial services
    
FICO EMEA

FICO for Fintech: Fraud and Compliance

Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with a set of industry-leading fraud management capabilities.
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fitech, fraud, compliance, challenger banks, banking, financial services
    
FICO EMEA

FICO for Fintech: Risk Decisioning

Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with its industry-leading risk decisioning capabilities.
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fitech, risk decisioning, challenger bank, banking
    
FICO EMEA

How to meet app delivery expectations with F5 and VMware

Published By: F5 Networks Inc     Published Date: Oct 20, 2014
Read this whitepaper to learn how a software-defined data center architectural approach can meet demands for increased agility, faster deployments, and better data center economics.
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f5 networks, vmware, data center, data center networking, deployment, application deployment, application delivery, application services, software-defined data center, application performance management
    
F5 Networks Inc

Operationalizing the Network with SDN

Published By: F5 Networks Inc     Published Date: Nov 05, 2014
The focus of SDN is on transforming the network to support applications and meet the expectations of users and businesses that rely on them. Scaling modern networks is challenging due to the explosive growth of compute, network, and application resources-combined with increased mobility of apps migrating to the cloud and users across multiple devices. As an approach to operationalizing the network, SDN enables organizations to achieve greater economies of operational scale through the use of APIs to automate and orchestrate the network, as well as the application services that support applications. Read this whitepaper to learn how applications are driving new requirements for both businesses and networks that require disruptive, radical change.
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sdn, network transformation, modern networks, application resources, cloud migration, it management, knowledge management, data management, business analytics, business management
    
F5 Networks Inc

The essential migration checklist for identifying the right customer experience solution

Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys

Leading banks eye APIs to leapfrog the competition

Published By: MuleSoft     Published Date: Nov 27, 2018
The market for financial services is changing fast. To evolve, banks are transforming their organizations into digital ecosystems using APIs. APIs have emerged as critical enablers to help financial services firms meet new consumer expectations. Through collaboration with fintechs, banks will use APIs to add new functionality from business partners and deliver internally-developed service offers to partner value chain and ecosystems. Read this whitepaper to learn more about the role of APIs and how this new ecosystem will allow banks to: Drive horizontal and vertical integration Foster a culture of collaboration Create new revenue streams and get solutions to market faster Deliver innovation and functionality to the business
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MuleSoft

Open Banking platform strategy

Published By: MuleSoft     Published Date: Apr 15, 2019
Financial services has seen more disruptive technologies introduced over the past three years than any other industry. To meet customer expectations for on-demand delivery, banks must look beyond digitizing existing services and establish open banking platforms for connected digital services. Read this whitepaper to learn: Three strategic mindsets that drive digital transformation in banking. A four step strategy for building an Open Banking digital platform strategy with APIs. How one global top tier bank developed a digital platform to transcend disjointed customer experiences.
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MuleSoft

Building a Platform for Digital Insurance

Published By: MuleSoft     Published Date: Sep 12, 2019
Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations. Key Takeaways: How industry leaders have digitally transformed insurance offerings with a platform business model. How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations. Best practices to increase customer retention and profitability with a single view of the customer. Presented by: Ben Turner, CTO, Legal and General Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft
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MuleSoft

Reduce Your Risk: The Basics of Encryption and Compliance

Published By: Citrix ShareFile     Published Date: Apr 11, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption, compliance, data encryption, data protection, regulation compliance, efficiency
    
Citrix ShareFile

Reduce Your Risk: The Basics Of Encryption And Compliance

Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Securely store and share your firm's and your clients' tax information data. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile

Reduce Your Risk: The Basics Of Encryption And Compliance

Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption protection, data security, data management, customer protection, data breach, it security, firewall, password protection
    
Citrix ShareFile

Reduce Your Risk: The Basics of Encryption and Compliance

Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile

Reduce Your Risk: The Basics of Encryption and Compliance

Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile

Frost & Sullivan: Rethinking Your Contact Center - How to Engage the Modern Customer

Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation, customer experience
    
8x8 Inc.

12 Criteria for Selecting the Best ERP System Replacement

Published By: Epicor     Published Date: Feb 22, 2010
This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
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epicor, erp system replacement, enterprise resource planning, ifrs financial, ebusiness, service-oriented architecture, soa, it management, enterprise software, service oriented architecture
    
Epicor

Determining Payment Decisions in the Fast-Changing Age of Mobile, Digital Currency

Published By: SAS     Published Date: Apr 25, 2017
Digital currency is here. Consumers have demanded more choice in ways to pay merchants, move money to friends and access their accounts. Payment providers have done well to meet these expectations for immediacy and convenience in managing money. The convenience is great for account holders, but it requires financial institutions and merchants to apply fraud safeguards at the same speed, sometimes in less than a second. Each new accelerated service brings new risks.
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SAS

IBM Inspires Customer Delight by Consistently Meeting High Customer Expectations

Published By: IBM Corp     Published Date: Jun 21, 2011
The IBM System x server brand has long been recognized for exceptional products and service - find out more about why IBM earned significantly higher numbers of perfect customer satisfaction ratings versus the competition.
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ibm system x server, products, customers, satisfaction, exceptional products and service, tbr, study, dynamic marketplace, differentiation, infrastructure, server hardware, servers, blade servers, storage management, storage virtualization, windows server, virtualization
    
IBM Corp

SMB Group Research - Transformingfor a Customer Centric World

Published By: IBM     Published Date: Jul 09, 2012
Technology trends are converging to create a perfect storm in the world of commerce-empowering customers while raising the bar for companies to meet new, more demanding customer expectations. Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
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ibm, technology, software, customer, smb group research, storage, application integration, best practices, customer relationship management, customer satisfaction, customer service, business technology
    
IBM

9 Ways ISVs Need to Meet Customers' Cloud Expectations

Published By: Equinix     Published Date: Jul 31, 2012
This GigaOM Pro paper explores what functions to consider when selecting and working with hosting providers as it relates to the entire value chain of function and performance. Get your complimentary 6-page report now.
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gigaom, pro, enterprise, cloud, equinox, availability, security, platforms, infrastructure, isv, vpn, cio, platforms, it management, wireless, utility computing, wide area networks, it spending, business intelligence, data protection
    
Equinix
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