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Mobile Guide: Strategy & Development

Published By: Mobify     Published Date: Feb 20, 2015
Mobify’s Mobile Strategy Development Guide is aimed at retailers in the process of developing a mobile strategy or invested in upgrading their current strategy to meet customer expectations and incorporate emerging mobile technology. In our new guide, you’ll discover: - How to build a solid business case to win senior management buy-in - How to effectively assign responsibilities in the strategy development process - How to analyze your competitors’ mobile initiatives for best practices and lessons learned - How to identify the right metrics to measure strategy success
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mobile strategy, mobile development, mobile technology, customer engagement
    
Mobify

Failing to Meet Mobile App User Expectations; A Mobile User Survey

Published By: HP AppPulse Mobile     Published Date: Jun 05, 2015
With this Dimensional Research report, discover how mobile monitoring software can help you better understand users and their experience with your mobile application. Users reach for mobile devices many times every day, specifically to use mobile apps. Mobile device users heavily rely on peer reviews and star ratings to help them choose their apps. Once a mobile app is installed, that app is judged for its speed, responsiveness and stability, which define the user experience and overall satisfaction.
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mobile, applications, customer satisfaction, mobile computing, mobile data systems, mobile workers, application integration, application performance management
    
HP AppPulse Mobile

Aberdeen Group presents "Talent Acquisition technology: today, tomorrow and beyond"

Published By: IBM     Published Date: Jun 13, 2016
Analyst Zach Lahey from Aberdeen group will share research insights in this webinar and will explore how to evaluate your internal and external talent acquisition processes to determine what’s working and what’s not. In addition, we will delve into the technologies that are available to make talent acquisition more effective than ever. After attending this webinar, you will be able to answer these three questions about your current process: What is your recruiter’s experience like? What are their trials, tribulations, and daily interactions? What is your candidate’s experience like? Where do they struggle, how much effort does it take for them to find information and apply for jobs? Finally, if either one (or both) doesn’t meet your expectations, what are you going to do about it and when?
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aberdeen, ibm, ibm smarter workforce, talent acquisition, workforce management software, recruiting software/services
    
IBM

How to accelerate your application modernization timeline up to 70%

Published By: AWS     Published Date: Jul 24, 2019
Reduce costs and scale to meet customer expectations Software-as-a-service (SaaS) delivery models are being adopted faster than ever to meet business and consumer demand, prompting organizations to move their customer-facing applications to the cloud. As a result, Independent Software Vendors (ISVs) need to modernize their applications to deliver the flexibility and scale customers expect, without the restrictions and high costs of running applications on commercial databases. mLogica provides deep industry expertise, backed by powerful engineering, to help ISVs quickly modernize their applications on Amazon Aurora and drive greater business value with Amazon Web Services (AWS). Register for our webinar to learn how mLogica and AWS can help you transform your business on the cloud, so you can deliver modern, high-performing solutions to your customers.
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AWS

The Who, What, Where, When and How of Real-Time Personalization

Published By: IBM     Published Date: Sep 30, 2015
Meet customer expectations for a more customized and relevant experience.
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personalization, customer experience, sales, omnichannel, architecture
    
IBM

Harvard Business Review Analytic Services: Real-Time Analytics

Published By: SAS     Published Date: Jun 06, 2018
Today’s consumers expect immediate, personalized interactions. To meet these expectations, companies must differentiate their brands through timely, targeted and tailored customer experiences based on real-time data analytics. This report, sponsored by SAS, Intel and Accenture and conducted by Harvard Business Review Analytic Services, looks at how businesses are using advanced customer data analytics, along with real-time analytics and real-time marketing, to enhance their customers’ experiences. Learn why organizations that place a high value on real-time capabilities still struggle to achieve them, what companies can do to ensure success as they adopt and implement real-time analytics solutions, and what benefits successful companies are already seeing.
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SAS

The Infrastructure for Information Management: A Brave New World for the CIO

Published By: SAS     Published Date: Sep 13, 2013
If businesses are recognizing the need for a dial-tone approach to establishing “data utility” services for meeting user expectations for data accessibility, availability and quality, it is incumbent upon the information management practitioners to ensure that the organization is properly prepared, from both a policy/process level and a technology level.
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sas, cio, chief information officer, data utility, information management, software development
    
SAS

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Published By: Innotas     Published Date: May 11, 2009
Discover how IT Governance enables IT to meet these expectations, measure performance, manage resources, mitigate risk and make sure that IT aligns activities with the strategic direction of the enterprise - all for a surprisingly low cost.
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innotas, it governance, enterprise services, it management, strategy, accountability, cost saving, business intelligence, business activity monitoring, business management, project management
    
Innotas

The Who, What, Where, When and How of Real-time Personalization

Published By: IBM     Published Date: May 06, 2014
Personalization is on the rise as companies strive to meet customer expectations for a more customized and relevant experience. When used effectively, the rewards of personalization can be enormous—increasing sales and revenue, and enhancing online conversion rates.
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ibm, personalization, real time personalization, customer expectations, customer engagement, customization, online conversion rates, ecommerce, marketing, online marketing
    
IBM

AIIM Industry Watch: Connecting and Optimizing SharePoint

Published By: K2     Published Date: Jan 07, 2016
User adoption has always been something of an issue. Despite having ready access to SharePoint, many users cling to their file-shares, or more recently, adopt other ways of collaborating and sharing documents via web-based services. A third of the organizations surveyed feel that their SharePoint project has struggled to meet their original expectations, and a further 26% feel progress has stalled. Is this because of poor training and governance, restricted functionality of SharePoint, or simply the inevitable result of being the first ECM system to move beyond the safer boundaries of compliance-based aoperations? As we will see in this report, it is likely to be a combination of all of these.
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aiim, microsoft sharepoint, user adoption, enterprise content management, networking, security, it management, wireless, knowledge management
    
K2

Store Enablement - Providing the Foundation for an Omni-Channel Customer Experience

Published By: IBM     Published Date: Oct 06, 2014
IBM has worked for years with retailers to help them develop a complete Omni-channel Commerce solution that integrates various channels and provides a foundation that helps enable the seamless experience that consumers are looking for. Due to this joint effort, IBM provides the only Commerce Solution that can truly support a unique and personalized buying experience for consumers that incorporates marketing, selling, fulfillment, and returns across all physical and digital channels. This paper describes the best practices needed to enable a store to meet the cross-channel expectations of the customer and the ever-increasing order volumes of Omni-channel fulfillment.
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omni-channel commerce, store enablement, channel integration
    
IBM

B2B Commerce Effectiveness: 5 Key Components of Successful B2B Commerce

Published By: IBM     Published Date: Mar 03, 2016
Use B2C best practices to meet buyer expectations for enhanced online experiences.
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ibm, b2b, b2b commerce, e-commerce, buyer
    
IBM

B2B Commerce Effectiveness: 5 Key Components of Successful B2B Commerce

Published By: IBM     Published Date: Jul 29, 2016
Read this white paper to learn how to: - Use B2C best practices to meet buyer expectations for enhanced online experiences - Deliver multiple combinations of products and services for faster, streamlined quoting and ordering - Support complex buying cycles and selling executions across channels and markets—and around the world
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ibm, b2b, b2b commerce, commerce, b2c, online retailers, ecommerce, enterprise applications, business technology
    
IBM

B2B Commerce Effectiveness: 5 Key Components of Successful B2B Commerce

Published By: IBM     Published Date: Oct 11, 2016
Read this white paper to learn how to: - Use B2C best practices to meet buyer expectations for enhanced online experiences - Deliver multiple combinations of products and services for faster, streamlined quoting and ordering - Support complex buying cycles and selling executions across channels and markets—and around the world
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ibm, b2b, business to business, commerce, b2b commerce, online shopping, online commerce, b2c, knowledge management, enterprise applications, business technology
    
IBM

Strengthen Security With Intelligent Identity and Access Management

Published By: IBM     Published Date: Apr 09, 2015
Managing user identities and user-access privileges is a cornerstone of effective security for organizations. It is vitally important to verify that only the right people can access protected resources and that their activities are sufficiently monitored. However, in order to effectively compete and meet customer expectations, organizations are increasing the number of users—including customers, employees, citizens, partners and suppliers—who are allowed to access information across the web, the cloud and federated environments. This trend makes identity and access management even more challenging and exposes organizations to many potential risks.
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user identities, ibm, user access privileges, customer satisfaction, information access, cloud, security risks, networking, security, it management, knowledge management, data management
    
IBM

Enabling Multi-speed IT Transformation With WebSphere Application Server and Java EE 7

Published By: IBM     Published Date: Oct 07, 2016
The new capabilities of WebSphere Application Server Liberty profile, based on Java EE 7 standards, are designed for enhanced developer productivity, dynamic scale, resilient production deployments and ease of integration into modern DevOps workflows. These new production ready capabilities of Liberty profile enable development and delivery of engaging and responsive applications by providing the application infrastructure that meets expectations for speed, agility and user friendliness.
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ibm, middleware, cloud, platform services, websphere application server, java ee 7, websphere application server liberty, networking, knowledge management, enterprise applications, business technology
    
IBM

Business Survival Depends on Application Delivery

Published By: Nginx     Published Date: Jul 15, 2014
Users demand fast application delivery and it is essential for the survival of your business. Meeting the expectations of your users is challenging. NGINX Plus offers a broad array of solutions to solve these challenges, allowing you to delight your users.
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nginx, application delivery, web servers, application infrastructure, apache http server, high availability, load balancing, server performance, enterprise infrastructure, application performance, riverbed, reverse proxy, server software, web applications, enterprise software, it management, enterprise applications
    
Nginx

Quick Wins with Office 365 - November

Published By: Microsoft Office 365     Published Date: Sep 26, 2017
In today’s on-demand economy, speed and flexibility are critical. The modern workforce uses multiple devices, expecting them to work seamlessly from any location, at any time. They want to communicate in real time and must have easy access to the data and productivity tools they need to do their jobs well. Office 365 harnesses the power of the cloud to improve the capabilities of the familiar Microsoft Office suite to meet these expectations. It’s a robust productivity toolbox that helps companies transform the way they engage, serve and sell to customers.
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Microsoft Office 365

Going Digital: How B2C Companies Can Evolve to Meet Customer Expectations

Published By: DocuSign     Published Date: Apr 24, 2018
"We live in a world where the ability to do business digitally is a given. Now more than ever, people want to do business with organizations via the ease, speed, convenience and security of a fully digital experience. Yet many businesses are failing to keep pace in their front office with customer expectations, as well as with competitors that have made digital transformation a priority. Download this eBook to learn how B2B companies can evolve to meet customer expectations by adopting a fully digital experience with eSignatures. Some quick stats: - 87% of U.S. workers expect to be able to sign and purchase digitally - 75% of U.S. workers think that eSignatures are more secure than paper methods "
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DocuSign

Mobile App Development: Moving From Good to Great

Published By: IBM     Published Date: Nov 07, 2014
To build a great mobile app, you need the right skills, tools, and support. That’s why many companies are turning to integrated and collaborative mobile application development environments that let them meet business needs and exceed customer expectations.
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ibm, mobile app, collaboration, mobile development, mobile environments, mobile application, hybrid apps, native apps, web apps, platform advantages, integrated development, customer engagement, productivity, brand value, mobile, migration, customer interaction service, customer relationship management, infrastructure, mobile device management
    
IBM

Mobile App Development: Moving From Good to Great

Published By: IBM     Published Date: Apr 22, 2015
To build a great mobile app, you need the right skills, tools, and support. That’s why many companies are turning to integrated and collaborative mobile application development environments that let them meet business needs and exceed customer expectations.
Tags : 
ibm, mobile application, app, build, integration, collaboration, development, software development, mobile computing, mobile data systems, smart phones, wireless application software, business technology, telecom
    
IBM

Security Management 2.0: Time to Replace Your SIEM?

Published By: Q1 Labs     Published Date: Feb 01, 2012
Is it time? Are you waving the white flag? Has your first gen SIEM failed to meet expectations despite your investment? If you are questioning whether your existing product or service can get the job done, you are not alone. Read this Securosis white paper to learn how easy it can be to replace your SIEM with a next generation solution.
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siem, security event management, security information management, security incident management, it security, it network security, security intelligence, siem solution, siem technology, security monitoring
    
Q1 Labs

12 Examples of Exceptional Customer Experiences

Published By: CrowdTwist     Published Date: Nov 28, 2017
In today’s competitive retail environment, it’s not enough to simply meet customer expectations. Brands must exceed them with exceptional customer experiences that make customers feel heard, valued, and devoted to the brand. Brands across industries are embracing engagement-based loyalty programs because they deliver emotionally resonant experiences that go far beyond discounts. Omnichannel loyalty programs deliver rich, nuanced customer data about customers’ profiles, behaviors and needs, so that brands can deliver them more relevant experiences.
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CrowdTwist

The 7 Biggest Loyalty Trends of 2017

Published By: CrowdTwist     Published Date: Jan 09, 2018
2017 loyalty trends highlight a strong focus on meeting customer expectations with exceptional customer experiences. Loyalty programs are becoming more sophisticated, moving beyond the traditional spend and get model, to omnichannel and multichannel programs that recognize customers for every interaction they make with a brand. Smart marketers are capturing and leveraging loyalty data to understand their customers better and market effectively to them. Download this e-book to learn more about the current trends shaping loyalty programs today.
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CrowdTwist

Customer Success Stories: Unified Endpoint Management

Published By: VMware     Published Date: Feb 24, 2017
End users expect to be able to work anywhere, at any time, and from any device. Additionally, they expect a similar experience for accessing work apps and data across all their devices—desktop, laptop, tablet, and smartphone. Meeting these expectations is becoming more and more complex for IT teams that continue to use multiple disconnected tools to manage mobile and desktop devices. A unified endpoint management (UEM) solution provides a holistic and user-centric approach to managing all endpoints. VMware AirWatch® Unified Endpoint Management™ provides IT with a comprehensive view of asset inventory and full lifecycle management of endpoints across the organization. Read more to learn why leading organizations around the world rely on VMware AirWatch unified endpoint management for their enterprise mobility solution.
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VMware
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