microsoft crm

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Run Your Customer Service Operations At A Lower Cost

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Join us for this webcast to learn how Microsoft® Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
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microsoft dynamics crm online, customer service operation, cloud, business productivity, contact management, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer service, productivity, cloud computing
    
Microsoft Corporation

Drive Marketing ROI in the Cloud with Microsoft® Dynamics CRM Online

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online.
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microsoft dynamics crm online, marketing, roi, business productivity online services, bpos, data acquisition and segmentation, marketing analytics, customer interaction service, customer relationship management, customer satisfaction, customer service, return on investment, sales & marketing software, database development, productivity
    
Microsoft Corporation

The Future Sales Force - A Consultative Approach

Published By: Microsoft Dynamics     Published Date: Apr 13, 2007
If your company uses a contact management or customer relationship management (CRM system), you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis and proposal production process together?
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microsoft, microsoft white paper, crm, customer relationship management, contact management, sales, consultative sales, roi, crm software, microsoft dynamics, small business networks, business integration, business management, enterprise software, return on investment, sales & marketing software, sales automation, workforce management, windows, productivity
    
Microsoft Dynamics

Evaluating Financial Management Software - Is It Time for a Change?

Published By: Microsoft Dynamics     Published Date: Apr 13, 2007
This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
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financial management, finance software, financial software, microsoft, microsoft white paper, microsoft white papers, microsoft paper, microsoft crm, microsoft dynamics, financial systems, financial planning, it management, knowledge management, enterprise applications, best practices, business analytics, business management, business metrics, corporate governance, customer relationship management
    
Microsoft Dynamics

Microsoft Dynamics CRM Enterprise Performance and Scalability

Published By: Microsoft Dynamics     Published Date: Apr 13, 2007
Read how demand planning software packages can help manufacturers to establish baseline sales forecasts, incorporating multiple inputs; perform sophisticated analysis that improves their use of human and capital resources; and better understand their markets and customers.
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microsoft dynamics, microsoft, microsoft white papers, microsoft, dynamics, it management, enterprise applications, governance, best practices, business analytics, business integration, business management, business metrics, business process management, ebusiness, enterprise resource planning, supply chain management, information management, project management, service management
    
Microsoft Dynamics

Microsoft Dynamics Case Study: Best Buy for Business

Published By: Microsoft Dynamics     Published Date: Jul 09, 2007
Saddled with a home-grown business-management tool originally designed for its retail business, the Best Buy for Business sought a solution that would support its extensive outside sales force and would provide a commercial CRM solution it could sell to business customers. Best Buy for Business found both in Microsoft Dynamics CRM.
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microsoft, microsoft dynamics, sales automation, salesforce automation, scm, supply chain management, crm, customer relationship management, small business, mid-sized business, crm software, customer service, sales & marketing software, application integration
    
Microsoft Dynamics

Microsoft Dynamics: Enabling Real-World SOA to Connect Your Business Vision with Software

Published By: Microsoft Dynamics     Published Date: Jul 23, 2007
This paper walks you through the tools and technologies that enable service orientation. The purpose of this paper is to share with you the value of Real-World SOA and a few success stories from our customers who have taken on Real-World SOA projects to support their business vision.
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microsoft, microsoft dynamics, soa, service-oriented, service oriented architecture, web services, soap, simple object access protocol, dynamics ax, dynamics crm, aif, application integration framework, biztalk, sharepoint, business integration, business management, business process management, enterprise resource planning, enterprise software, collaboration
    
Microsoft Dynamics

Hosted CRM Comparison Guide

Published By: Tippit, CRM     Published Date: May 18, 2009
Download this side-by-side comparison guide that breaks down the industry's top 15 CRM players (including Salesforce.com, RightNow Technologies, NetSuite, Microsoft, Entellium, SugarCRM and Oracle) so you can quickly and easily compare the features and costs of each. Learn more today!
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crm, hosted crm, tippit, marketing, market, hosted, on-premise, solution, sfa, sales force automation, oracle, mobile, email marketing, cti, customer relationship management, roi, sugar, forecasting, call center, sales
    
Tippit, CRM

Midmarket ERP Solutions Comparison Guide

Published By: Tippit ERP     Published Date: May 18, 2009
Download this side-by-side comparison guide that breaks down the industry's top 11 ERP players (including Epicor, Infor, Microsoft, and NetSuite) so you can quickly and easily compare the features and costs of each. Learn more today!
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erp, midmarket, inside erp, epicor, infor, microsoft, netsuite, lawson, microsoft, netsuite, crm, enterprise, dynamics, premise, sox, macola, oracle, sap, sage, qad
    
Tippit ERP

Adobe eSign services for Microsoft Dynamics

Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Microsoft Dynamics, your sales processes become even quicker.
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adobe, esign, microsoft dynamics, crm, sales process, sales automation, microsoft exchange, windows, collaborative commerce, document management, information management, records management, cloud computing
    
Adobe

Overcoming Your Company’s Growing Pains

Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was rapid growth. The pain points most often cited were manual processes that cause mistakes and inefficiencies, the need for more functionality, an inability to scale to support growth, integration problems, especially with the growing number of customer and partner systems, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to support rapid growth and drive business success.
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microsoft dynamics, crm, compliance, security, enterprise applications, customer relationship management
    
Microsoft Dynamics

Bringing Your Business Systems Up To Date

Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, the most common issue was the need for modern systems. The pain points most often cited were manual processes that cause mistakes and inefficiencies, integration problems with other systems (both internal and external), lack of operational insight, and legacy software support and customization issues. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to modernize your business processes and drive business success.
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microsoft dynamics, crm, compliance, enterprise applications, customer relationship management
    
Microsoft Dynamics

Welding Different Companies into a Business Powerhouse

Published By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, a common issue was growth via mergers and acquisitions (M&A). The pain points most often cited were non-integrated, overlapping systems, an inability to scale to support growth, the need for more functionality, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to support your company’s growth via M&A and drive business success.
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microsoft dynamics, crm, compliance, global functionality, enterprise applications, customer relationship management
    
Microsoft Dynamics

Importance of MS CRM 4.0 & MS Office Integration

Published By: ZSL Inc.     Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
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ms office, crm, customer relationship management, lead data, prospect, zsl, office, outlook, excel, dynamics, microsoft, customer data, enterprise applications, enterprise software, microsoft exchange, contact management
    
ZSL Inc.

Microsoft and FMT Consultants, LLC Team Up For Dynamics CRM 2011 San diego Launch Event

Published By: FMT Consultants     Published Date: Feb 08, 2011
With this latest release, Microsoft Dynamics CRM 2011 has positioned itself as the market leader in Customer Relationship Management software. Dynamics CRM 2011 delivers a familiar user experience, intuitive business intellig
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microsoft dynamics crm 2011, sales force automation, customer service, marketing, xrm, fmt consultants
    
FMT Consultants

Test Apps in a Snap

Published By: Dell Storage     Published Date: Apr 21, 2011
How to Test Upgrades in a VMware Environment without Downtime or Disruption Using Dell Compellent Replays.
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dell compellent, test apps, vmware, downtime, disruption, test upgrades, microsoft dynamics crm, virtualized server environment, test and measurement, storage virtualization, virtualization
    
Dell Storage

Measurable success

Published By: proMX     Published Date: May 08, 2011
This document gives a brief overview on challenges and solutions concerning full resource management.
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crm, procect management, microsoft dynamics crm, customer relationship management, ressource management
    
proMX

Advanced Cloud Features

Published By: Vonage Business     Published Date: Aug 12, 2015
Telesphere‘s advanced cloud-powered features will simplify your business communications and boost your company’s collective productivity. By integrating these powerful features with your business’ existing solution, from Microsoft Outlook to your custom CRM solution, your team will save time and money with unified communications.
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Vonage Business

The Forrester Wave™: CRM Suites For Large Organizations, Q1 2015

Published By: Pega     Published Date: Sep 11, 2015
In this Forrester Wave evaluation of customer relationship management (CRM) suites for enterprise organizations, we identified the nine most significant CRM suites solutions — Infor CRM (formerly known as SalesLogix), Microsoft Dynamics CRM, NetSuite, Oracle Siebel CRM, Pegasystems, Salesforce, SAP CRM, SAP Cloud for Customer, and SugarCRM — and researched, analyzed, and scored them. This report details our findings in order to help application development and delivery (AD&D) professionals supporting CRM operations select the right partner for their customer engagement initiatives.
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Pega

Microsoft LEGT Linkedin CRM-Strategie Vor

Published By: Microsoft     Published Date: Apr 05, 2018
Im April kündigte Microsoft die Lösung Microsoft Relationship Sales an, die Microsoft Dynamics 365 for Sales mit LinkedIn Sales Navigator kombiniert. Vertriebsmitarbeiter haben Zugriff auf Informationen aus dem weltweit führenden professionellen Netzwerk, damit sie einfacher Interessenten finden und Beziehungen zu stärken. Die Lösung bietet: -Zugriff auf 500 Millionen LinkedIn-Profile mit Fotos sowie Informationen zu aktuellen und früheren Tätigkeiten der Mitglieder. Damit können Vertriebsmitarbeiter einen besseren Eindruck von ihren aktuellen Kunden erhalten und über das Netzwerk neue Leads finden. -Empfehlungen für die nächsten Schritte der Benutzer in Dynamics 365 auf Basis von Signalen aus E-Mail, Customer Relationship Management (CRM)-Software und LinkedIn. Diese basieren auf künstlicher Intelligenz (KI) und enthalten Vorstellungs- und Vernetzungsvorschläge sowie Vorschläge für InMail und Nachrichten.
Tags : 
crm strategy, crm-strategie, linkedin, dynamic sales
    
Microsoft
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