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Realizing Agile Business Execution with Virtualization

Published By: AMD     Published Date: Jul 23, 2012
How Microsoft Hyper-V and AMD Opteron Processors Enable True Business Agility.
Tags : 
virtualization, cloud computing, data mirgation, virtualized machines, virtual server performance, scalability, power management, system management
    
AMD

4 Steps to a Successful Cloud Contact Center

Published By: LiveOps     Published Date: Aug 03, 2012
This paper will first discuss the impact of cloud computing, consumerization of IT, and the emergence of social media in driving the transition from traditional on-premises call centers to a superior model, the cloud contact center.
Tags : 
cloud computing, consumerization of it, consumerization, on-premises call centers, cloud contact center, contact center operations, functionality, cloud-based customer service
    
LiveOps
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