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Five Strategies Revolutionizing Your Workplace

Published By: Asure Software     Published Date: Feb 11, 2014
As the workspace and the workforce come closer together, companies need to have the right strategies in place to streamline operations and stay competitive.
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mobile workforce, cloud-based technologies, distributed workforce, workplace revolution, streamline operations, technological innovation, human resources, hr technology
    
Asure Software

Learn the Benefits of Creating a Mobile Workplace

Published By: Asure Software     Published Date: Mar 04, 2014
Learn how to simplify your workplace and create an environment that fosters collaboration and allows employees to seamlessly work from home or in the office.
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human resources, hot desking, hoteling, workspace strategies, desk hoteling, asure software, knowledge management, human resource technology
    
Asure Software

Reap the Benefits of Hot Desking and Hoteling

Published By: Asure Software     Published Date: Mar 06, 2014
Since 2005, organizations have created more workspace changes – eliminating vast (and dull) cubicle farms in favor of community spaces arranged to accomplish several goals including: • Maximize existing workspace • Foster more collaboration and teamwork • Accommodate mobile/remote employees who no longer need a dedicated space in an office building Hot desking and desk hoteling are workspace strategies that are here to stay. This executive briefing will help any real estate or facility manager understand how to leverage these concepts, adapt to trends and get a return that the finance team will appreciate.
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Asure Software

Business in Motion: How Mobility Will Change Your Business

Published By: AT&T     Published Date: Jun 25, 2008
Mobile applications are transforming how companies operate. With new ways to work flexibly, employees are becoming more responsive and more productive. But enterprises have experienced only the start of what IP networks will bring to mobile working.
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mobile workers, mobile applications, productivity, mobile, wireless, pda, att, at&t
    
AT&T

New Mobility Productivity Metrics

Published By: AT&T     Published Date: Jun 25, 2008
To maximize investments in mobile technology, companies must be able to measure productivity gains from mobile working. Professor Marco Iansiti of the Harvard Business School and Jay Jamrog, Senior Vice President of Research with the Institute for Corporate Productivity, offer advice.
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productivity, mobility, mobile technology, mobile technologies, pda, at&t, mobile computing, mobile workers
    
AT&T

Field Service Automation Case Study: The ICEE Company

Published By: AT&T     Published Date: Jun 30, 2008
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
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wireless, field technicians, repair, mobile service, service, on-site repair, on-site service, wireless data systems
    
AT&T

Sales Force Automation Case Study: TaylorMade Golf, Inc.

Published By: AT&T     Published Date: Jun 30, 2008
Wholesale sales representatives sell TaylorMade golf clubs, clothing and accessories to more than 10,000 retail outlets. TaylorMade executives concluded that if the company could automate these value-added sales force services, which were requiring more than 60% of the company's 100+ wholesale representatives' in-outlet time, the overhead savings and increase in sales revenue could be significant. Read how TaylorMade addressed this challenge in this case study.
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sales force automation, salesforce automation, salesforce, sales automation, business analytics, inventory, inventory management, wireless
    
AT&T

Sales Force Automation Case Study: adidas America

Published By: AT&T     Published Date: Jun 30, 2008
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
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sales force automation, salesforce automation, salesforce, blackberry, sales automation, business analytics, inventory, inventory management
    
AT&T

Key Trends in the Contact Center Services Market

Published By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
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contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
    
AT&T

Raise Your Voice to the Cloud

Published By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
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cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
    
AT&T

Key Trends in the Contact Center Services Market

Published By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
Tags : 
contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
    
AT&T

Raise Your Voice to the Cloud

Published By: AT&T     Published Date: Nov 07, 2011
Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.
Tags : 
cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
    
AT&T

Enterprise Mobility Management, How to Ensure Optimal End User Experience

Published By: Aternity     Published Date: Apr 30, 2012
Are you currently in the process of making line-of-business applications accessible from mobile devices or do you have plans to deploy custom mobile applications in the near future? "The Rise of the Mobile Workforce: Gain Control of End User Experience" will provide you and your team with the use cases, insight, and best practices you need for gaining control of end user experience of mobile applications.
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aternity, workforce, technology, mobile, end user experience, mobile technology, eue, it management
    
Aternity

The Rise of the Mobile Workforce

Published By: Aternity     Published Date: Jul 20, 2012
Forrester Research projects that by 2016, 350 million employees will have smartphones, prompting businesses to drastically increase spending on mobile projects to meet the flexibility demands of increasingly tech-savvy employees. This exclusive resource describes how businesses can support mobile technologies from virtual desktops to application development with comprehensive end-user experience (EUE) management tools. Find out how this platform proactively detects performance and availability issues to help IT professionals troubleshoot and improve application performance for end-users.
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technology, mobile, management tools, end-user experience, eue, application performance, smartphones, mobile workers
    
Aternity

Aternity Extends User Experience Management Beyond Enterprise Borders to Mobile and Beyond

Published By: Aternity     Published Date: Jul 20, 2012
This essential resource highlights a groundbreaking end user experience (EUE) management platform that can help organizations enable unparalleled application performance and user experience across physical, virtual and mobile environments. Discover how the extensive monitoring, reporting and analysis tools included in this platform are helping organizations overcome common mobile computing challenges.
Tags : 
technology, user, experience, management, enterprise, experience management, mobile, mobile computing
    
Aternity

7 Mobile APM Keys for Driving Workforce Productivity

Published By: Aternity     Published Date: May 18, 2015
Seven capabilities are required to address the complexity of delivering excellent enterprise mobile experience. Download this whitepaper to learn how.
Tags : 
enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

5 Reasons Why End User Experience Management is not a Dimension of APM

Published By: Aternity     Published Date: May 18, 2015
Download this whitepaper to learn the five reasons why End User Experience Management is much more than a dimension of APM.
Tags : 
enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

Monitoring End User Experience in a VDI Environment

Published By: Aternity     Published Date: May 18, 2015
This whitepaper provides an overview of Aternity Virtual Desktop Monitoring and how it monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

End User Experience Monitoring Landscape

Published By: Aternity     Published Date: May 19, 2015
Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

See Aternity Workforce APM in Action

Published By: Aternity     Published Date: May 22, 2015
Learn how Aternity redefines end user experience management in this series of brief videos.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

Not All End User Experience Management Solutions Are Created Equal

Published By: Aternity     Published Date: May 22, 2015
“ This 30-minute webinar that will help you navigate the EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.
Tags : 
enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management, desktop monitoring, end user experience, end user experience monitoring
    
Aternity

Enable Mobile Workforce Productivity with End User Experience Management

Published By: Aternity     Published Date: Oct 20, 2015
This exclusive guide (a $1295 value), featuring Gartner Research, provides an overview of the five key capabilities for improving enterprise mobile workforce productivity beyond traditional monitoring. It also give you access to Gartner’s Market Guide for Mobile Application Performance Monitoring and Industry use case examples on how Aternity Mobile APM has improved both customer and workforce end user experience. The guide also explains how, when it comes to actually measuring and improving the end user experience, Aternity Mobile APM uniquely addresses what counts most to the mobile workforce – the performance of the app as it renders on any device.
Tags : 
mobile workforce, end user experience, aternity, mobile apm, application performance, it management, knowledge management, enterprise applications
    
Aternity

What’s Missing In Your Mobile Strategy | Mobile APM Checklist 4 Key Benefits To A Unified Monitoring

Published By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
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aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty, it management, knowledge management
    
Aternity

Extending Online Customer Service To The Mobile Channel

Published By: ATG, Inc.     Published Date: Oct 07, 2010
Read the complimentary analyst report to gain valuable insight and actionable strategies for extending your customer service to the online channel.
Tags : 
atg, online customer service, mobile channel, mobile commerce, ebusiness, customer satisfaction, call center, call center management
    
ATG, Inc.

European consumer attitudes to mobile commerce: Key barriers and opportunities

Published By: ATG, Inc.     Published Date: Oct 07, 2010
This research should help define how to best include mobile as part of an integrated commerce strategy.
Tags : 
atg, mobile commerce, ebusiness, internet shopping, customer interaction service, customer relationship management, customer satisfaction, customer service
    
ATG, Inc.
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