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A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social

Published By: IBM     Published Date: Apr 11, 2016
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth.
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ibm, smarter process, ibm smarter process platform, business operations, knowledge management, enterprise applications, business technology
    
IBM

A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social

Published By: IBM     Published Date: Oct 19, 2017
Customer engagement has emerged as the most critical competitive factor in the current environment. Fueled by widespread mobile access and constant social connectedness, customers are demanding that every interaction, across every channel, be simple, streamlined and seamless. High expectations mean high stakes. When options abound and patience is low, customers don’t stick around. Companies need to get it right the first time. This new customer-centric standard and the ability to connect directly with customers is fueling a depth and breadth of enterprise reinvention. Ensuring that every customer experience across every conceivable channel delights and adds value calls for a Smarter Process approach and a new perspective on business process management.
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IBM

A Smarter Process Approach to Accelerating Customer Engagements with Mobile and Social

Published By: IBM     Published Date: Oct 19, 2017
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth. It incorporates Business Process Management, Case Management, Operational Decision Management and Process Analytics, along with Process Discovery and Design with an objective of ensuring that customers find it easy to do business and that every interaction includes positive touch points. Within the context of this new imperative, accessing cloud efficiencies, leveraging mobile for greater engagement, mining big data for insights, and enhancing customer relationships via social media, are proving to be critical and interrelated strategies.
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customer engagement, mobile, social, bpm, case management
    
IBM

A SOLID DATA CENTER STRATEGY STARTS WITH INTERCONNECTIVITY

Published By: Equinix     Published Date: Oct 27, 2014
Connections are great. Having a network to connect to is even better. Humans have been connecting, in one form or another, throughout history. Our cities were born from the drive to move closer to each other so that we might connect. And while the need to connect hasn’t changed, the way we do it definitely has. Nowhere is this evolution more apparent than in business. In today’s landscape, business is more virtual, geographically dispersed and mobile than ever, with companies building new data centers and clustering servers in separate locations.
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data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity, network, drive, evolution, landscape, server, mobile, technology, globalization, stem, hyperdigitization, consumer, networking
    
Equinix

A Solid Data Center Strategy Starts with Interconnectivity

Published By: Equinix     Published Date: Mar 26, 2015
Connections are great. Having a network to connect to is even better. Humans have been connecting, in one form or another, throughout history. Our cities were born from the drive to move closer to each other so that we might connect. And while the need to connect hasn’t changed, the way we do it definitely has. Nowhere is this evolution more apparent than in business. In today’s landscape, business is more virtual, geographically dispersed and mobile than ever, with companies building new data centers and clustering servers in separate locations. The challenge is that companies vary hugely in scale, scope and direction. Many are doing things not even imagined two decades ago, yet all of them rely on the ability to connect, manage and distribute large stores of data. The next wave of innovation relies on the ability to do this dynamically.
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data center, interconnectivity, mobile, server clusters, innovation, data storage, storage
    
Equinix

A Tidal Wave of Dynamic Web Content Is Coming - How Will You Respond?

Published By: Riverbed     Published Date: Nov 08, 2012
Many enterprises are shifting from desktop applications to web and mobile apps, they have started a tidal wave of dynamic content that will overwhelm traditional architectures. A tidal wave of dynamic web content is coming - how will you respond?
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web content management, real time information, mobile apps, web content optimization, content integration, content management system, business technology
    
Riverbed

A Unique Look at Global Travel and Entertainment Expense Data

Published By: Concur     Published Date: Jan 14, 2013
Where was the most popular place worldwide for business travelers to dine out, drive in or hang their hat in 2011? This report reveals where travelers are spending money, where they aren’t, and what the state of the industry is at home and abroad.
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business expense, cloud expense management, cloud expense reporting, expense best practices, expense management, expense management best practices, expense management report, expense management research, expense management study, expense report software, expense reporting, expense research, expense software, t&e best practices, t&e report, travel expense management, travel expense software, travel expense cloud, mobile expense management, mobile expense
    
Concur

A User-Centric Approach to Integrated Identity and Mobility Management

Published By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
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Okta

A User-Centric Approach to Integrated Identity and Mobility Management

Published By: Okta     Published Date: Jul 19, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta

A Winning API Strategy: Developing Secure Mobile Apps with a UX that Delights Customers

Published By: CA Technologies     Published Date: Aug 22, 2017
The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.
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CA Technologies

Abandoning the Perimeter Mindset

Published By: Zscaler     Published Date: Jun 19, 2019
You can’t impose controls on something you don’t own. And in today’s cloud- and mobile-oriented enterprise, no one truly owns the network. The Internet has become the one network that every corporate worker uses and that no corporate IT can control. The emergence of cloud, ubiquitous networks, smartphones and smart (or dumb) networked devices are wreaking havoc over the traditional command-and-control IT mode of operation. This shift is different from anything we’ve experienced before, because nobody owns the network.
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Zscaler

Aberdeen Analyst Insight: Managing the New Demands of Data Integration

Published By: TIBCO     Published Date: Nov 11, 2013
When a business event occurs, or a priority request for intelligence comes down the pipe, the modern enterprise has to be able to quickly deliver the right information to the right people. Unfortunately, many organizations continually struggle with accomplishing this task, as the size and complexity of their IT infrastructure rapidly expands. In this latest research, Aberdeen recommends actions for organizations currently involved in data integration, or contemplating the adoption of such practices.
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tibco, mobile strategy, integration, technology, best practices, inefficient integration, platform, business strategy, mobile data systems
    
TIBCO

Aberdeen: The Mobile Technician the Evolution of the Connection

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In 2015, mobile devices are becoming ubiquitous with daily life. This connection has made its way from the consumer world to the B2B world. But this is not only the case for that outside sales person or the execuitve who is on the plane next to you speaking with investors. Three-fourths of organizations in Aberdeen reseach have a mobile initiative in place specific to field service, with nearly two-thirs having that program in place for more than two years. But what does a mobile initiative mean? Is it enough to roll out the latest mobile devices for the field team? Is there a difference between a device with some bells and whistles, or toll that empowers the field with access to the insights needed to solve customer issues in real time?
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aberdeen, oracle, service cloud, mobile, mobile computing, mobile data systems, mobile workers, business technology
    
Oracle Service Cloud

Aberdeen: Video, Mobile & Sales Enablement

Published By: Brainshark     Published Date: Oct 16, 2013
With the proliferation of the iPad and other tablets and mobile devices among sales and account managers, a new generation of enabling technologies and best practices has offered the opportunity to get more out of the out-of-office experience. This research brief examines the use of video tools by sales professionals within best-in-class companies, specially within a mobile environment.
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sales enablement, sales training, sales productivity, sales effectiveness, sales revenue, sales costs, product marketing, content marketing, onboarding sales, sales new hires, mobile sales, sales mobility, powerpoint, ppt, presentation, video, video training, ipad, iphone, video marketing
    
Brainshark

Accelerate Mobile App Development with a Cloud-Based Mobile Application Services Platform

Published By: IBM     Published Date: Nov 19, 2014
Enterprises adopt mobile application platforms to help develop and deliver a portfolio of mobile applications systematically. Today’s new crop of easily consumable cloud based mobile services is also changing the way in which apps are developed and maintained.
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mobile app development, cloud-based services, application services, mobile app platforms, knowledge management, enterprise applications, business technology, data center
    
IBM

Accelerate Your Digital Business Transformation with IBM Mobile Cloud

Published By: IBM     Published Date: Oct 21, 2016
According to an IBM Center for Applied Insights survey of developers, while two-thirds of mobile apps fail to achieve budget, schedule and project objectives, the successful one-third rely heavily on cloud-based platforms such as the IBM MobileFirst Platform. Cloud-based platforms have been proven to reduce provisioning and development time by more than 90%. This on-demand webcast will demonstrate how you can leverage IBM’s Cloud offerings to accelerate your mobile transformation in a hybrid cloud.
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ibm, mobile, ibm mobile cloud, cloud, digital business, networking, enterprise applications, mobile computing, mobile data systems
    
IBM

Accelerate your transformation into a mobile enterprise with cloud

Published By: IBM     Published Date: Apr 08, 2016
This white paper will examine why becoming a mobile enterprise may be the best choice for your organization, how cloud can help you accelerate your transformation into a mobile enterprise, and the important things to consider when designing a mobile enterprise.
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ibm, urbancode, mobile, cloud, mobile enterprise, mobile computing, mobile data systems, cloud computing
    
IBM

Accelerate your transformation into a mobile enterprise with cloud. 

Published By: IBM     Published Date: Feb 02, 2016
This white paper will examine why becoming a mobile enterprise may be the best choice for your organization, how cloud can help you accelerate your transformation into a mobile enterprise, and the important things to consider when designing a mobile enterprise.
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ibm, cloud, mobile, enterprise, software development, wireless, enterprise applications, business technology
    
IBM

Accelerating Business Transaction with Effortless Authentication

Published By: Entrust Datacard     Published Date: Mar 20, 2017
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
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Entrust Datacard

Accelerating Government IT Innovation

Published By: MuleSoft     Published Date: Jan 16, 2018
Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on these expectations grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission. Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture. Readers will learn: How agencies have increased IT agility with reusable microservices Why government IT teams must move beyond point-to-point integration How microservices enable secure data sharing within and across agencies How API-led connectivity supports microservices adoption in government
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MuleSoft

Accelerating Government IT Innovation

Published By: MuleSoft     Published Date: Nov 27, 2018
Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission. Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture. Readers will learn: Why government IT teams must move beyond point-to-point integration How API-led connectivity supports microservices adoption in government How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices
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MuleSoft

Accélération du développement des applications mobiles et IoT de l’entreprise

Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
En 2007, l’iPhone™ d’Apple™ révolutionne le monde de l’informatique, mais c’est bien l’ouverture de l’App Store™ en 2008 qui marque l’avènement d’une nouvelle ère dans le commerce mobile. L’App Store™, mais aussi Google Play™, permettent alors aux entreprises de fournir des informations et des services via un canal de consommation nouveau, intime et extraordinaire.
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CA Technologies EMEA

ACCOMPLIR LA PROMESSE DE LA VDI AVEC DELL EMC

Published By: DellEMC and Intel®     Published Date: Jan 17, 2017
It’s a new era in IT. The end-­user workforce is mobile, social, and putting huge strains on your Virtual Desktop Infrastructure (VDI). It’s time for a new model, one that liberates you from costly infrastructure maintenance and delivers the service and availability end-­users demand. Processeur Intel® Xeon® Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, le logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, le logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, et Xeon Inside sont des marques commerciales d'Intel Corporation ou de ses filiales aux États-Unis et/ou dans d'autres pays
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ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside, intel core, intel inside, le logo intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi, virtualization
    
DellEMC and  Intel®

Achieving a Best-In-Class.. Wireless Infrastructure

Published By: CDW     Published Date: Apr 22, 2015
Today’s increasingly mobile workforce demands ubiquitous, fast wireless access to meet the changing needs of the modern organization. The Wi-Fi networks that used to support this access often grew organically and were not engineered to support the widespread, high bandwidth needs of users.
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infrastructure, wireless, bandwidth, engineering, mobile, workforce, demands, it management
    
CDW
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