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Como fornecer atendimento global

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper displays how to properly choose an approach to global support.
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Zendesk

Redefining Connections: Insights from the Global C-suite Study – The CIO perspective

Published By: IBM APAC     Published Date: May 18, 2017
Technological advances are transforming the way we connect, disrupting the status quo and creating huge turbulence. Industries are converging, and new opportunities and threats are emerging, as never before. So how are CIOs managing their way through the mayhem? In the first installment of our latest C-suite Study, we interviewed 5,247 top executives to find out what they think the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report delves more deeply into the views of the 1,805 CIOs who contributed to our research – and what the IT gurus of the most successful enterprises do differently.
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insights, technology, cios
    
IBM APAC

AS SOLUÇÕES QAD SÃO FEITAS PARA INDUSTRIAS FARMACÊUTICAS, FEITAS PARA VOCÊ

Published By: QAD     Published Date: Jan 19, 2018
A indústria global farmacêutica continua a sofrer mudanças dramáticas. A indústria farmacêutica permanece dedicada à inovação, qualidade do produto e segurança do paciente, mas agora mais do que nunca, devem tratar do aumento de regulamentações, custos e pressões de reembolso. A globalização das redes de suprimento das farmacêuticas, respondendo as novas regulamentações como a Qualidade do Remédio e o Ato de Segurança e Dispositivo Único de Identificação (DUI) e gerenciamento de recalls e de drogas falsificadas somamse à complexidade de permanecer como uma industria líder das farmacêuticas
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QAD

QAD CLOUD ERP FOI FEITO PARA A INDÚSTRIA, FEITO PARA VOCÊ

Published By: QAD     Published Date: Jan 19, 2018
A solução de gestão empresarial - ERP- ajuda a indústria a operar mais eficientemente, gerenciar redes de fornecimento mais efetivamente, melhor atraindo e retendo clientes. A maioria na indústria também acha que a empresa com a solução de gestão empresarial na nuvem (cloud ERP) resulta em melhores êxitos nos negócios por causa da facilidade de uso, em qualquer lugar a qualquer momento, facilitando negócios globais.
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QAD

Go Digital Native: CloudBlue Connects the Digital Ecosystem

Published By: Cloud Blue     Published Date: Jul 20, 2018
Digital-native enterprises are first to accelerate cloud commerce business. IDC explains how cloud platforms like CloudBlue are key to evolving business models and architecture to scale operations and innovate faster than traditional businesses in preparation for the Future of Commerce.
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Cloud Blue

How Magic Video, A Fast Growing Video Platform, Improves UX through Application Acceleration

Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Customers have grown accustomed to high speeds and reliable connectivity. One second of network delay when accessing website, mobile app, or application service can increase your bounce rate and even decrease your customer’s trust in your brand. The typical business pain points per the above scenario are always like: Latency – While, latency problems caused by geographic distance are impossible to solve on the public Internet; Availability – Packet loss and complaints from customers can prevent you from increasing your user base; Cost - The growth of your user base and your business needs both outpace your IT budget. Security - Connections over the public Internet are vulnerable to DDoS attacks and other threats. This whitepaper describes: • Challenges that Magic Video faced before implementing Alibaba Cloud’s solutions • How Alibaba Cloud’s solutions help Magic Video build a global hybrid enterprise network, accelerate content delivery of the application, and maximize bandwidth?
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA

How Alibaba Cloud's Express Connect helps enterprise build connections between cloud environments

Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Many businesses are adopting a multi-cloud infrastructure. However, managing data and communication between multiple cloud environments is often challenging and complex. Therefore, companies often try to find a technical partner that can help them. Companies with on-premise data centers need some type of interconnect to access their products and services hosted on the cloud. The traditional Virtual Private Network (VPN) connection method usually can’t meet enterprise speed,stability, security, and compliance requirements.This whitepaper describes the challenges that companies face when building dedicated connections between different cloud environments and how Alibaba Cloud’s Express Connect is the perfect solution for them
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA

5x5 2019: 5 Marketing Predictions for the Next 5 Years Whitepaper

Published By: Emarsys - APAC     Published Date: Jun 12, 2019
It’s time to look ahead. We have outlined 5 predictions that we believe marketers should be preparing for in the next 5 years. In this whitepaper, we’ll cover how: • Blockchain will become a greater core component of marketing. • Display advertising as we know it will finally die. • Cross-device identification will become a necessary part of omnichannel marketing. • Voice re-emerges as a distinct channel and internet interface. • All marketing will be done in real time.
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Emarsys - APAC

The Importance of Personalizing Your Retail Customer Service

Published By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “personalized customer service”, “personalized customer support”, “personalized customer experience”, “customer support
    
Kustomer

Foundation for Open Cloud Infrastructure

Published By: Oracle APAC     Published Date: May 24, 2018
Enterprises are rapidly embracing cloud services to speed innovation and drive cost savings. The most innovative IT organizations in these enterprises are shifting to software-defined “virtual data centers” that connect, aggregate, and configure public and private computing resources in unprecedented ways. These IT organizations use open private cloud infrastructure within a corporate data center or at a hosting site (managed cloud services) in conjunction with public cloud services to meet all their business requirements.
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Oracle APAC

Perché i produttori di stampi necessitano di una soluzione software CAD/CAM integrata e dedicata

Published By: 3D Systems     Published Date: Nov 07, 2019
Come produttore di stampi, probabilmente hai riscontrato difficoltà con il tuo attuale software, incluso lavorare con soluzioni multiple, capacità di progettazione degli stampi inefficienti, scarso supporto tecnico e molti altri. Passando a un software CAD / CAM integrato dedicato alla progettazione e produzione di stampi, è possibile ridurre i tempi di consegna, migliorare la qualità degli utensili e ottenere un vantaggio competitivo. Scarica questo white paper per ulteriori informazioni sul motivo per cui hai bisogno di una soluzione integrata, nonché sugli elementi chiave da cercare in una soluzione CAD / CAM.
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3D Systems

San José Unified School District Cleans up Mac Malware

Published By: MalwareBytes EMEA     Published Date: May 10, 2019
INDUSTRY Education BUSINESS CHALLENGE Protect student data from threats posed by malware on teachers’ MacBook laptops IT ENVIRONMENT Avast antivirus, enterprise network security layers SOLUTION Malwarebytes Incident Response RESULTS Removed PUPs and malware from hundreds of Mac systems in just minutes Delivered instant visibility into connected systems and quarantined malware Reduced risk with ability to proactively detect and remediate threats
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MalwareBytes EMEA

Architecting an SD-WAN with Quality of Service Over Broadband

Published By: Silver Peak     Published Date: Apr 12, 2016
This white paper reveals how with an SD-WAN, enterprises can improve the resiliency of their WAN, dynamically balance traffic across multiple paths and increase application performance.
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wan, connectivity, wide area network, data, sd-wan, infrastructure, network architecture, network management, application integration, database security
    
Silver Peak

From Zero Touch Provisioning to Secure Business Intent

Published By: Silver Peak     Published Date: Apr 12, 2016
This white paper illustrates how the integration of zero touch provisioning with EdgeConnect profiles, and the further integration of local profiles into the global business intent of Silver Peak’s virtual overlays, fulfills the promise of SD-WAN with virtualised wide area networking.
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security, integration, wan, software defined wan, edgeconnect, virtualisation, networking, network architecture, network management, network performance, application integration, virtualization, cloud computing, infrastructure
    
Silver Peak

New Cloud Architectures: Fueling the Change of the WAN Landscape

Published By: Silver Peak     Published Date: Apr 12, 2016
This white paper reveals how with the proliferation of cloud-based and Software-as-a-Service (SaaS) applications, traditional means of connecting branches and users to applications must evolve.
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cloud, cloud computing, cloud architectures, wan, saas, software as a service, cloud services, hybrid cloud, virtualization, infrastructure, infrastructure management
    
Silver Peak

The Shift to SD-WAN

Published By: Silver Peak     Published Date: Aug 18, 2016
Silver Peak in conjunction with IDG Connect conducted an official survey of 160 mid-market and enterprise companies to determine the true adoption of Software Defined WANs (SD-WAN).
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sd-wan, software defined wans, broadband sd-wan, cloud, security, agility, bandwidth management, infrastructure, network architecture
    
Silver Peak

Transition to the New WAN

Published By: Silver Peak     Published Date: Aug 18, 2016
The Infographic summarizes the results of a recent survey conducted by Silver Peak and IDG Connect asking 160 IT enterprise professionals about the adoption of SD-WAN.
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sd-wan, software defined wans, broadband sd-wan, cloud, security, agility, bandwidth management, infrastructure, network architecture, network management
    
Silver Peak

Case Study: Healthy EHR core enables comprehensive primary care

Published By: Allscripts     Published Date: Oct 29, 2014
Download this case study to learn how SAMA HealthCare Services uses an Open platform from Allscripts to customize its healthy EHR core and focus on preventative care that is keeping patients out of the emergency room. The results? An estimated savings of $2.6 million in unnecessary ER visits and $2 million earned for Comprehensive Primary Care Initiative and Meaningful Use.
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allscripts, healthy ehr core, comprehensive primary care, sama healthcare services, open platform, patient centered primary care, medicare, edoc4u
    
Allscripts

Why Travel Agencies are Losing 20% of their Profits on Unnecessary Costs

Published By: Ixaris     Published Date: Jan 25, 2018
Why travel agencies are losing 20% of their profits to unnecessary costs. Travel agents, tour operators and travel wholesalers are typically spending thousands in unnecessary costs each year. And in a fiercely competitive market operating on high volumes and low margins, ensuring efficiency with sales and purchasing systems is no easy task.
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Ixaris

BUYER’S CHECKLIST: WHAT TO CONSIDER WHEN REFRESHING YOUR ENTERPRISE NETWORK

Published By: Juniper Networks     Published Date: Oct 25, 2017
THE FUTURE IS WHAT YOU MAKE IT. Juniper Networks creates innovative technologies to help customers connect their ideas, compete, and thrive in an ever-changing world. Partner with Juniper Networks and start creating the road map to your future-ready network. VISIT JUNIPER.NET/UNITE TO START LOOKING TOWARD THE FUTURE, TODAY.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks

Optimize Management and Security of Client Devices

Published By: Intel     Published Date: Jul 17, 2019
Managing a large, diverse, and geographically dispersed fleet of client systems can be complex and time-consuming. With the increasing prevalence of smart, connected devices that are beginning to appear within the enterprise across industries, technology service organizations will face an explosive demand for a consistent approach to device management and security. Using Intel AMT, service organizations can take simple and effective steps to enable more manageable client systems. They can streamline operations and create a consistent approach to managing a broad spectrum of devices. Powerful platform capabilities can help service organizations meet user needs, minimize downtime, and safeguard the enterprise. Service organizations can draw upon available solution reference architectures, implementation guides, and readily available tools from Intel and others to successfully activate Intel AMT and begin to realize its major benefits.
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Intel

The Cost of a Data Breach: Healthcare Settlements Involving Lost or Stolen Devices

Published By: Absolute Software     Published Date: May 31, 2016
IT leaders today are reinventing their infrastructure to support a mobile workforce and a complex array of connected devices. Against this backdrop of mobility and connectivity, Healthcare IT is tasked with meeting compliance challenges in an intricate and transformational regulatory environment. With a host of new data protection regulations and increasingly high settlement fees for data breaches, data security has never been more important to Healthcare organizations
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mobility, mobile computing, best practices, data security, security management, business analytics, business integration, business intelligence
    
Absolute Software

Top 10 Data Security Tips to Safeguard Your Business

Published By: Absolute Software     Published Date: May 31, 2016
This is arguably the most unsettling time in history to be a CIO. The IT landscape is shifting at a rapid pace with advances in social media, mobility and big data. The proliferation of advanced robotics is just around the corner and the Internet of Things is connecting even the most mundane objects to the internet—and probably the corporate network. Back in the 1990s, most computer hackers were interested in gaining access to networks purely for kudos among their peers. Today hackers have monetized their skills and make their living from finding vulnerabilities in IT networks.
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data, big data, security, corporate network, mobility, application security, best practices, productivity, software compliance
    
Absolute Software

The Evolution of PKI for IoT Establishing Trust in an Untrusted Environment

Published By: Entrust Datacard     Published Date: Jul 23, 2019
In years past, device functionality was enough to sell most embedded products without much concern for cybersecurity. Of course there were exceptions, such as in critical infrastructure, aviation, and military, for which security was always of importance. But today’s environment has evolved on several fronts. First, organizations across nearly all markets are demanding Internet connectivity to monitor and control devices as well as to aggregate and analyze data. Second, the magnitude of security threats has exploded, driven by highly sophisticated hackers including organized criminal gangs seeking financial returns, creating a constantly evolving threat landscape. Third, the increasingly complex nature of connected systems makes them ever more challenging to protect. The more complex a system, the more potential vulnerabilities it may contain. And fourth, the data generated by connected devices represent an asset that is becoming increasingly valuable for organizations to derive insigh
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Entrust Datacard

Prepare for Your Windows 7 Migration Crunch

Published By: VMware     Published Date: May 20, 2011
This research paper highlights the necessity of migrating off Windows XP to Windows 7, before it creates an extra budgetary and resource burden on your organization.
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vmware, windows 7, migration, windows xp, windows, windows server
    
VMware
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