online experience

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Delivering a Seamless Experience Across Every Channel

Published By: IBM     Published Date: Mar 13, 2014
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior, marketing, online, offline, integraton, channel, multichannel, internet marketing, customer experience/engagement, mobile marketing, social media marketing, branding
    
IBM

Addressing Changing Customer Behavior

Published By: IBM     Published Date: Mar 13, 2014
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience, customer behavior, intent, customer experience optimization, website development, social media, e-commerce
    
IBM

12 Steps to a Wildly Successful Webinar

Published By: Cisco     Published Date: Nov 30, 2016
Nearly two-thirds of B2B marketers say online events are by far one of the most effective content marketing tactics.1 But carrying out a successful event requires some simple, yet important steps to ensure both marketers and attendees gain all of the benefits of online events, including real-time experience, engagement, and convenience. If you’re ready to produce your first online event, this 12-step checklist takes you through the entire process — from planning to post-event follow-up — to provide you with the information you need to get started. 1
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Cisco

The Experience Optimization Playbook for Digital Marketers

Published By: Optimizely     Published Date: Sep 28, 2015
Figuring out the right experiences to deliver customers is one of the most valuable questions online businesses need to answer and this guide will help you do just that. We’ll explore real challenges you are facing and arm you with the single most powerful strategy to overcome them: Experience Optimization.
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digital marketers, optimization, customer experiences, optimization strategy, application performance management, customer satisfaction
    
Optimizely

Statistics for Online Experiments: How to Think and Act Like a Statistician

Published By: Optimizely     Published Date: Nov 05, 2015
Statistics are the underpinning of how Optimizely’s customers use data to make decisions. We use experiments to understand how changes we make affect the performance of our online experiences. To do this, we need a framework for evaluating how likely those changes are to have an impact, positive or negative, on a business over time. To run great experiments, investing in an understanding of statistics is one of the most important skills you can develop. Statistics provide inference on your results and help to determine whether you have a winning variation. Using statistical values to decide leads to stable, replicable results you can bet your business on. Lack of understanding can lead to errors and unreliable outcomes from your experiments.
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statistics, experiments, data, customers, results, variation
    
Optimizely

CommerceLive: How to Offer an Engaging Online Customer Experience

Published By: Cactus Commerce     Published Date: Jul 20, 2011
Download this whitepaper to gain insight into retailers that were faced with the challenge of presenting the best possible online experience and how they were able to offer extended features and functionality to their customers.
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cactus commerce, commercelive, microsoft e-commerce, cross channel e-commerce solution, e-commerce platform, digital e-commerce solution, e-commerce web design, sharepoint ecommerce solution, digital commerce, user experience
    
Cactus Commerce

Addressing Changing Customer Behavior

Published By: IBM     Published Date: Nov 22, 2013
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
Tags : 
ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience, customer behavior, intent, customer experience optimization, customer interaction service, customer satisfaction
    
IBM

The Growing Demand for Rich Media

Published By: IBM     Published Date: Jun 11, 2014
Read this paper to learn how to automate rich media workflows from collaborating with creative agencies and designers to automating the distribution of digital assets.
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ibm, internet marketing, website development, rich media, digital media, online video marketing, customer engagement, digital experience, asset optimization
    
IBM

Top 8 Tips to Supercharge your Website with Online Video

Published By: iSpeakVideo     Published Date: Mar 27, 2009
Thinking of adding video to your site? Read this guide to learn why it is important to use online video to increase conversions on your site and practical suggestions on the best ways to accomplish your goal.
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ispeakvideo, online video, internet tools, website tools, website usability, website development, conversion rates, video communication, roi, multi-sensory, video production, virtual spokespeople, crm, user experience, user’s target, ivideo headers, video presentations, traffic management, video banners
    
iSpeakVideo

How is Social Changing the Way You Do Business?

Published By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
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socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight, knowledge management
    
Oracle

30 Ways to Do Real-Time Website Personalization

Published By: Evergage, Inc.     Published Date: Nov 13, 2014
Start Turning More Visitors into Customers There’s no way around it – the future of Digital Marketing is Personalization. By presenting your online audiences with relevant, personalized content in real time, you can create engaging experiences that increase conversion rates by as much as 300%. This FREE eBook can help you turn visitors into customers with inspirational examples and ideas for: • Bounce Prevention • Relationship Building • Visitor Conversion • Creating Advocates
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website personalization, customer-website interaction, real-time
    
Evergage, Inc.

Retail Stores Of The Future

Published By: Adobe     Published Date: May 16, 2017
Download our new white paper, Retail Stores of the Future, to learn how you can bring the best of online shopping to brick-and-mortar stores. You’ll see how new digital marketing technologies and strategies can be applied to in-store interactions—so you can create immersive experiences everywhere your customers go. Read the white paper now to discover: • How retailers are blending innovative technologies with traditional shopping • Four key approaches they’re using to build Stores of the Future • The interactive tools they’re employing to enrich in-store experiences
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Adobe

DocuSign for HR Customer Success Case Study Sampler

Published By: DocuSign     Published Date: Mar 23, 2016
The world of HR today is changing. The talent pool is becoming more global and tech-savvy, and candidates expect an online and mobile experience. Many are leveraging DocuSign to improve compliance and free up time for other critical HR functions. Download this case study sampler to learn more about how other companies have increased efficiency by utilizing DocuSign’s eSignature platform in the HR industry.
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DocuSign

HR Customer Case Study Sampler (2017)

Published By: DocuSign     Published Date: Apr 12, 2017
The world of HR today is changing. The talent pool is becoming more global and tech-savvy, and candidates expect an online and mobile experience. Many are leveraging DocuSign to improve compliance and free up time for other critical HR functions. Download this case study sampler to learn more about how other companies have increased efficiency by utilizing DocuSign’s eSignature platform in the HR industry.
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DocuSign

Always On SSL: Protect online users from start to finish

Published By: Thawte     Published Date: Oct 05, 2015
As online attacks become more frequent and easier to execute, organisations around the world are under increasing scrutiny to ensure all online transactions involving confidential data are secure. Companies who are serious about protecting their customers and their business reputation will implement Always On SSL that helps protect the entire user experience from start to finish, making it safer to search, share and shop online. Discover more about this best practice protection by downloading our new reference guide now.
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always on ssl, online protection, confidential data, user experience, customer protection, security
    
Thawte

Always-On SSL : protégez les internautes tout au long de leur session

Published By: Thawte     Published Date: Oct 05, 2015
L’heure est à la sécurisation intégrale de votre site. Face à des attaques de plus en plus fréquentes et faciles à exécuter, les internautes sont plus que jamais attentifs à la capacité des sites à sécuriser leurs données confidentielles. Pour les entreprises intraitables sur les questions de réputation et de protection de leurs clients, Always-On SSL s’impose comme une priorité absolue. Sa mission : protéger les internautes tout au long de leur parcours sur votre site – des recherches aux achats, en passant par le partage d’informations. Pour en savoir plus sur ce dispositif de renforcement de la protection en ligne, téléchargez notre nouveau guide de référence.
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always on ssl, online protection, confidential data, user experience, customer protection, security
    
Thawte

Always-On SSL: umfassender Schutz für Internetnutzer

Published By: Thawte     Published Date: Oct 05, 2015
Es ist an der Zeit, sich für durchgängige Website-Sicherheit zu entscheiden. Da Online-Angriffe immer häufiger und einfacher werden, sind Unternehmen in aller Welt zunehmend auf dem Prüfstand und müssen zeigen, dass alle Online-Transaktionen mit vertraulichen Daten sicher sind. Unternehmen, die den Schutz ihrer Kunden und ihrer Marke ernst nehmen, implementieren Always-On SSL, um die Suche, den Meinungsaustausch und das Einkaufen im Internet sicherer zu machen. Mit Always-On SSL sind alle Kundeninteraktionen vom ersten bis zum letzten Klick geschützt. Informieren Sie sich ausführlich über diesen Schutz in unserem Leitfaden.
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always on ssl, online protection, confidential data, user experience, customer protection, security
    
Thawte

Creating a Superior Customer Experience Online

Published By: Oracle     Published Date: Mar 04, 2014
As Americans spend an increasing amount of time on the internet, they’re demanding a more positive, intuitive, and instant online experience—each and every time. In short, they expect the time they invest in the Web to be worth every millisecond devoted to it. Likewise, business leaders know that every visit to an organization’s Website affects the way consumers view their companies as a whole. Thus, each online interaction must be better than good and, at best, generate positive buzz. Just one negative experience, after all, can generate a negative buzz heard around the world.
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oracle, oracle cloud service, customer experience, self service, web experience, web services, project management, service management
    
Oracle

From Abandon to Conversion: Why Shoppers Abandon Carts and What Merchants Can Do About It

Published By: Bronto     Published Date: Sep 09, 2013
All online retailers experience shopping cart abandonment. In fact, with rates averaging between 60-70%, marketers know that the majority of shoppers who start the checkout process will leave before completing it. Those departing shoppers represent a significant amount of revenue. To recapture as much of that revenue as possible, you need to be aware of reasons for abandonment and the top strategies for bringing those shoppers back.
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shopping cart abandonment, ecommerce strategies
    
Bronto

"Abandon Cart Emails" Why We Don't Buy

Published By: Bronto     Published Date: Mar 28, 2014
For this paper, sponsored by Magento and Bronto Software, over 1,000 online shoppers were surveyed about their awareness of shopping cart technology.
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bronto, magneto, shopping cart adandonment, ecommerce, online shopping, marketing, online marketing, purchasing, path to purchase, order submitting, user experience, internet marketing
    
Bronto

What Is Digital Quality Management and Why Is It a Game-Changer for Marketers?

Published By: Crownpeak     Published Date: Aug 25, 2016
Here’s why Digital Quality Management is mission-critical for any global enterprise, and how it’s helping digital marketers achieve their objectives.
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crownpeak, digital marketing, digital quality management, marketing, marketers, digital governance, dqm, online marketing, digital experience
    
Crownpeak

Forrester Research: How to Archive Personalized, Contextualized Web Experiences

Published By: Crownpeak     Published Date: Sep 21, 2016
In this Forrester Research report, you'll learn: - How regulated industries can personalize web experiences without risk - Which CMS providers are equipped to help archive personalized experiences while maintaining industry compliance - How to assess whether a CMS vendor can meet your complex r
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crownpeak, forrester, forrester research, web experience, contextual, online customer experience, personalization, web content management, digital experience management, compliance
    
Crownpeak

The Performance Advertiser's Guide to Instagram

Published By: AdRoll     Published Date: Jul 11, 2017
Instagram has quickly become a key player in online advertising. With over half a billion mobile users and 200,000 active advertisers, the platform is expected to top $3.2 billion in revenue this year. This guide will help marketers unlock the power of Instagram as an advertising channel. For the experienced Instagram advertiser, we’ll offer some tips and best practices that will help take performance marketing to the next level. For marketers who are new to advertising on Instagram, we’ll break down how to get the most out of it.
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instagram, advertising, marketing, advertising tips, social media
    
AdRoll
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