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The Total Economic Impact™ Of Dell EMC Isilon Scale-Out NAS

Published By: Dell EMC     Published Date: Aug 22, 2017
Through four customer interviews and data aggregation, Forrester concluded that Dell EMC Isilon has the a three-year financial impact.
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Dell EMC

The Total Economic Impact of Dell ENC Isilon Scale-out NAS

Published By: Dell EMC     Published Date: Aug 22, 2017
Identifying the benefits, costs, and risks associated with an Isilon implementation, Forrester interviewed several customers with experience using Isilon. Dell EMC Isilon is a scale-out NAS platform that enables organizations to store, manage, and analyze unstructured data. Isilon clusters are composed of different node types that can scale up to 68 petabytes (PB) in a single cluster while maintaining management simplicity. Isilon clusters can also scale to edge locations and the cloud
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Dell EMC

Sales Challenger

Published By: Salesforce     Published Date: May 02, 2016
Do you fit the profile that wins more deals?
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salesforce, sales profile, sales rep, sales people, ceb, quota, enterprise applications, business technology
    
Salesforce

The Anatomy of a High-Octane Sales Team

Published By: Salesforce     Published Date: May 02, 2016
This e-book will take a closer look at the five teams that play a vital role in elevating each sale.
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salesforce, sales team, high performance, quota, team selling, customer journey, enterprise applications, business technology
    
Salesforce

7 Tips for Accelerating Sales Performance

Published By: Salesforce     Published Date: May 02, 2016
Seven tips for sales success
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salesforce, sales performance, sales people, quota, sales team, cold calling, prospects, enterprise applications
    
Salesforce

Secrets of the Most Productive Salespeople

Published By: Salesforce     Published Date: May 02, 2016
Learn how to reach your peak sales performance.
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salesforce, sales people, productivity, quota, sales performance, productivity habits, enterprise applications, business technology
    
Salesforce

Aberdeen SPM Checklist: Managing the Modern Seller

Published By: Oracle Commerce Cloud     Published Date: Feb 05, 2016
If you're reading this, you are likely paying out some form of base-plus-commission to your quota-carrying reps or channel partners. But are you deriving the maximum business value from a holistic Sales Performance Management (SPM) approach toward your incentive -oriented people, processes, and technologies?
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Oracle Commerce Cloud

Ovum – The Total Cost of Ownership of Cloud- and Premise-Based Contact Center Platforms

Published By: Genesys     Published Date: May 10, 2016
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
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call center, cloud call center, cloud contact center, ovum, genesys, cloud, ownership, contact center
    
Genesys

White Paper: Is Queue-Based Routing Sabotaging Your Contact Center?

Published By: Genesys     Published Date: Jul 27, 2016
This white paper discusses how you can: • Overcome limitations of queue based with orchestrated routing • Design personalized, low-effort, end-to-end customer journeys • Match your customers with the best available resource at the right time in the right channel
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys

Forrester Study: The Total Economic Impact of the Genesys Omnichannel Engagement Center Solution

Published By: Genesys     Published Date: Jul 27, 2016
The Forrester Total Economic Impact™ (TEI) study examines the potential return on investment (ROI) and benefits enterprises may realize from their investment in the Genesys Omnichannel Engagement Center Solution.
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys

Forrester Study: The Total Economic ImpactTM of the Genesys Omnichannel Engagement Center Solution*

Published By: Genesys     Published Date: Aug 11, 2016
Download now! Learn how to evaluate the financial impact of your Omnichannel Engagement Center Solution investment. Also learn how you can achieve the following benefits: • 50% reduction in cost to integrate new contact center agents • 50% reduction in customer abandonment at key points in the customer journey • 12.5% improvement in agent handle time
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genesys, omnichannel engagement center, engagement center solution, contact center, contact center agents, customer experience
    
Genesys

Privileged Access Management: A Roadmap to Calculating Total Cost of Ownership

Published By: CA Technologies     Published Date: Jun 26, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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CA Technologies

Are You GDPR Ready? Get the Vanson Bourne Readiness Survey Results Right Here

Published By: CA Technologies     Published Date: Sep 13, 2017
"GDPR, the General Data Protection Regulation has just been signed into law and enacts new rules and stiff penalties for any company who misuses or loses European Union (EU) citizens’ personal data. This sweeping legislation has expanded the definition of personal data and puts IT and testing departments on high alert to safeguard personal data, across development and testing environments. Test data management, the process of obtaining and distributing test data for development teams, takes on greater urgency as the GDPR deadline looms. Solid test data management practices will be key to overcoming compliance roadblocks and avoiding huge fines associated with GDPR. Utilizing new ways in which test data can be generated, distributed and managed will be pivotal role to meeting this regulation. In this webcast, Vanson Bourne and CA will present the results of their highly anticipated GDPR readiness survey of 200 corporations in North American and the UK. Join us to learn more about: •Th
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CA Technologies

Privileged Access Management: A Roadmap to Calculating Total Cost of Ownership

Published By: CA Technologies     Published Date: Jun 01, 2018
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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CA Technologies

A Roadmap to Superior Customer Experience Through Learning

Published By: Skillsoft     Published Date: Jan 19, 2017
An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.
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sumtotal systems, customer experience, customer life cycle, external learning, business technology
    
Skillsoft

Nine Steps for Selecting an LMS

Published By: Skillsoft     Published Date: Jan 19, 2017
In this report, we provide an overview of the learning management systems (LMSs) market, along with a guide to help you in selecting this type of system for your company. The research on which this report is based was conducted between July and December 2013.
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sumtotal systems, lms, learning management systems, lms marketplace, business technology
    
Skillsoft

A Roadmap to Superior Customer Experience Through Learning

Published By: SumTotal Systems     Published Date: Jan 19, 2017
An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.
Tags : 
sumtotal systems, customer experience, customer life cycle, external learning, business technology
    
SumTotal Systems

Nine Steps for Selecting an LMS

Published By: SumTotal Systems     Published Date: Jan 19, 2017
In this report, we provide an overview of the learning management systems (LMSs) market, along with a guide to help you in selecting this type of system for your company. The research on which this report is based was conducted between July and December 2013.
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sumtotal systems, lms, learning management systems, lms marketplace, business technology
    
SumTotal Systems

2016 Cyber Intrusion Casebook5) CrowdStrike Cyber Intrusion Services Casebook 2016

Published By: CrowdStrike     Published Date: Feb 01, 2017
This year’s Cyber Intrusion Services Casebook focuses on in-depth digital forensics, incident response (IR) and remediation services performed on behalf of actual CrowdStrike clients. Real-life examples drawn from notable CrowdStrike Services IR engagements in 2016 — including the now-infamous hack of the Democratic National Committee (DNC) —are covered with an emphasis on best practices organizations can follow to identify and eject attackers before a devastating breach occurs. Download this report to learn: • How CrowdStrike’s Falcon OverWatch and professional services teams discovered and attributed the DNC intrusion to nation-state threat actors FANCY BEAR and COZY BEAR • The gaps in security processes and planning that your organization can address now to stop the next breach • The specific tactics, techniques and procedures (TTPs) a range of nation-state and eCrime adversaries used to penetrate their victims’ defenses, and how they attempted to cover their tracks
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CrowdStrike

The 21st Century Guide to Scheduling Field Service Agents

Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
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scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017

Get Expert Answers on Optimizing Aging Switchgear

Published By: Schneider Electric     Published Date: Apr 16, 2018
Power system operators have lots of questions about the aging switchgear they maintain: • How can we reduce risk for an outage or arc flash event? • What kind of project is required to fix my problems? • Is total replacement my best option? Find answers in "Answer Guide: Make Aging Switchgear Last Longer and Perform Better." Learn the benefits and how-tos of switchgear modernization and see easy-to-install solutions for any OEM's equipment.
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switchgear modernization, mv circuit breakers, lv circuit breakers, switchgear upgrades, electrical distribution equipment, schneider electric, circuit breaker upgrade, obsolete switchgear
    
Schneider Electric

Forrester Study: The Total Economic Impact of ServiceNow

Published By: ServiceNow     Published Date: Aug 20, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow

Forrester Study: The total economic impact of ServiceNow

Published By: ServiceNow     Published Date: Oct 22, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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economic, impact, servicenow, tei, roi, itom
    
ServiceNow

The Human Cost of a Move to the Cloud

Published By: Rackspace     Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires. To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines: • Considerations - the motivations around a move to the cloud • Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach • Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
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Rackspace

Arquitectura de Almacenamiento Infinidat

Published By: Infinidat EMEA     Published Date: May 15, 2019
Las soluciones de almacenamiento empresarial de INFINIDAT® se basan en la arquitectura de almacenamiento única y patentada de INFINIDAT: un conjunto totalmente abstracto de funciones de almacenamiento de?nido por software (SDS) integradas con lo mejor del hardware de consumo disponible para la venta. Al unir su software a una plataforma de referencia de hardware altamente probada, INFINIDAT presenta la primera solución real de almacenamiento de?nido por software de clase empresarial.
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Infinidat EMEA
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