outages

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Eliminate business service outages by moving to service-aware IT operations

Published By: ServiceNow     Published Date: Mar 13, 2019
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business? See how ServiceNow helps customers seamlessly connect their IT infrastructure to transform the customer experience for business stakeholders.
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ServiceNow

Eliminate Business Service Outages by Moving to Service-Aware IT Operations

Published By: ServiceNow     Published Date: Oct 24, 2019
A single outage can be the thread that causes business services to unravel. Can you quickly identify the root cause of an outage and its impact on your business? See how ServiceNow helps customers seamlessly connect their IT infrastructure to transform the customer experience for business stakeholders.
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servicenow, operations, business, stakeholders, customer
    
ServiceNow

Embracing the Strategic Opportunity of IT

Published By: Splunk     Published Date: Aug 17, 2018
IT organizations are now responsible for delivering seamless customer experiences while preventing outages and managing an increasing number of systems. With growing responsibility placed on IT, there is an opportunity to drive strategy for company-wide business processes and operations. Companies using machine data powered platforms like Splunk collect disparate data types to quickly troubleshoot and monitor systems. By adding predictive capabilities, IT can glean critical insights for the business and develop strategic initiatives on issues that matter. Download the white paper “Embracing the Strategic Opportunity of IT” to learn how to: Enable a business aware IT organization Unlock operational efficiencies Solve problems with predictive analytics
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it event management, it event management tool, event logs, aiops platform, what is aiops, aiops vendor, market guide for aiops platforms, guide for aiops platforms, monitor end to end, itoa, aiops, predictive analysis, machine learning, event correlation, event management, it operations analytics, it analytics, ibm watson, hp monitoring, hp operations manager
    
Splunk

Essential Elements of Data Center Facility Operations

Published By: Schneider Electric     Published Date: Jun 04, 2014
70% of data center outages are directly attributable to human error according to the Uptime Institute’s analysis of their “abnormal incident” reporting (AIR) database1. This figure highlights the critical importance of having an effective operations and maintenance (O&M) program. This paper describes unique management principles and provides a comprehensive, high-level overview of the necessary program elements for operating a mission critical facility efficiently and reliably throughout its life cycle. Practical management tips and advice are also given.
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schneider, electric, data, center, facility, operations, maintenance, management, it management, knowledge management, business technology, data center
    
Schneider Electric

Forrester Study: The Total Economic Impact of ServiceNow

Published By: ServiceNow     Published Date: May 15, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow

Forrester Study: The Total Economic Impact of ServiceNow

Published By: ServiceNow     Published Date: Aug 20, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow

Forrester Study: The total economic impact of ServiceNow

Published By: ServiceNow     Published Date: Oct 22, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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economic, impact, servicenow, tei, roi, itom
    
ServiceNow

Get the EMA Paper on Workload Automation

Published By: BMC Control M     Published Date: Sep 15, 2009
This paper, from industry analyst firm Enterprise Management Associates, explores how workload automation can help IT reduce outages, consolidate vendors, improve integration, and cut costs. Learn more. Download the white paper, "IT Automation: Going Beyond the Obvious to Find Real Cost Savings."
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bmc control-m, enterprise management associates, workload automation, wla, peoplesoft, sap, oracle, as/400, openvms, extract-transfer-load, etl, business service managemen, bsm, service level managemen, slm, mainframe, windows, unix, linux, custom applications
    
BMC Control M

Harness the power of analytics and AI to predict what’s next.

Published By: Avanade DACH     Published Date: May 08, 2018
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. We’ll show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, you’ll sharpen your data and shape it into a truly transformational business asset. You’ll be able to overcome some of the most common business problems, and work toward making positive changes: • Improve customer satisfaction • Reduce equipment outages • Increase marketing campaign ROI • Minimize fraud loss • Improve employee retention • Increase accuracy for financial forecasts
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Avanade  DACH

High Availability: Is it Sufficient for Disaster Recovery and Business Continuity?

Published By: Stratus Technologies     Published Date: Sep 19, 2007
For mission-critical IT, service outages and data loss pose serious consequences.  This white paper examines how availability management, disaster recovery and business continuity support one another and offers insight to find success at all of them.
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business continuity, disaster recovery, high availability, stratus, stratus technologies, linux, sap, windows, service management
    
Stratus Technologies

How a healthy CMDB helps you to deliver great business service quality

Published By: ServiceNow     Published Date: Mar 13, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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ServiceNow

How a healthy CMDB helps you to deliver great business service quality

Published By: ServiceNow     Published Date: May 14, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
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cmdb, service, quality, outages, finance
    
ServiceNow

How ServiceNow delivers high-performance business services with AIOps

Published By: ServiceNow     Published Date: Oct 24, 2019
Learn how ServiceNow has been applying machine learning and analytics with AIOps to help you cut through event noise to create actionable signals, identify service outages and degradations, remediate service and infrastructure issues accurately, and drive continuous improvement in service quality
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servicenow, business, services, ops, analytics
    
ServiceNow

How to Lower Email Costs While Increasing Reliability

Published By: Concentric     Published Date: Mar 27, 2009
Email has become something of a critical utility, much like the electricity that powers our offices: it must be available 24 hours a day, it must provide reliable performance, and its cost must be reasonable. However, unlike electrical systems (at least from the user’s perspective), email systems require significant amounts of labor to manage well. Email systems must periodically be upgraded. New hardware must be introduced as organizations migrate to new systems. Security must be maintained and upgraded to protect the system from intrusions. Additional hardware must be deployed to protect against outages that could seriously harm user productivity. Plus, unexpected events, such as spam storms or natural disasters can drive up costs substantially in ways that were not anticipated.
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concentric, email options, critical utility, killer app, small and mid-sized businesses, smbs, on-premise email solution, on-premise email costs, hardware costs, software costs, labor costs, resiliency, failover capability, concentric hosted exchange, microsoft® exchange 2007, outlook web access, owa, blackberry, activesync, pop3
    
Concentric

How to Protect Your Small or Midsized Business w/Proven, Simple, & Affordable VMware Virtualization

Published By: VMware     Published Date: Aug 25, 2011
Download this white paper to learn more about how virtualization can keep your business running through many types of planned and unplanned IT outages
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vmware, vm ware, virtualization, virtual machine, virtual server, virtual pc, virtualization, gyro, storage virtualization, business technology, infrastructure
    
VMware

How to Protect Your SMB with Proven, Simple, and Affordable VMware Virtualization

Published By: VMware     Published Date: May 02, 2011
The cost of downtime and/or lost data can be devastating. For this reason, business continuity and disaster recovery (BC/DR) is becoming a critical mandate. Virtualization can keep your business running through many types of planned and unplanned IT outages. Download this white paper to learn more.
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smb, vmware, virtualization, business continuity, disaster re vsphere, downtime, it failure, vms, it managementcovery, bc/dr planning solutions, high availability, taneja group, backup and recovery, disaster recovery, server virtualization, data protection
    
VMware

HP 3PAR StoreServ solutions brighten lighting company’s future

Published By: HP     Published Date: Sep 04, 2014
To prepare for doubling its growth and, at the same time, update its 20 year-old IT systems, Focal Point implemented an HP 3PAR StoreServ 7400 Storage Area Network (SAN) with an HP StoreOnce backup to match. The old system was causing weekly unplanned outages and seriously hindering critical business processes.
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3par, storage, solution, storeonce, system, it management
    
HP

IBM Power Systems and Their Support for Business Resiliency in Challenging IT Environments

Published By: IBM     Published Date: Jan 09, 2014
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics. Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC surveys indicate that even one hour of downtime can have a severe business impact or greater and businesses are investing in highly available servers and systems. Hear from leading industry analysts as they share top resiliency trends and top practices. Also see how Power Systems can build a highly stable infrastructure
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IBM

IDC Spotlight: Cloud-Based Analytics and Machine Learning Accelerate Hybrid IT Management

Published By: Oracle     Published Date: Feb 22, 2019
Successful digital business depends on fast, reliable,and secure applications. Threats of service disruptions from performance slow downs, availability outages, or security incidents are driving IT organizations and service providers to double down on comprehensive system management solutions across infrastructure, applications, and end-user devices.
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Oracle

Internet Outage Detection

Published By: ThousandEyes     Published Date: Nov 17, 2016
With Internet Outage Detection, you can rapidly detect both network and routing outages and understand their severity, breadth and likely root cause. As a result, you’ll improve diagnosis and decision-making during mitigation and ultimately reduce MTTR. Download to data sheet now to learn more!
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ThousandEyes

Internet Outage Detection

Published By: ThousandEyes     Published Date: Mar 14, 2017
Internet Outage Detection provides insights from global traffic and routing data into outages that cause path termination in ISPs and unreachable BGP prefixes.
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ThousandEyes

Is Your Service Desk Falling Behind?

Published By: ITinvolve     Published Date: Apr 16, 2013
Many IT organizations struggle to assign tickets to the right resources the first time, suffer outages and service degradations from IT changes, and have a backlog of recurring problems that continues to grow. Read this use case document to understand how social IT collaboration can breathe new life into your existing service desk or ITSM installation without the need to replace it.
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it organizations, itinvolve, it changes, itsm installation, backlog, suffer outages
    
ITinvolve

IT Silos Are Hurting Your Company: Make IT Data a Strategic Asset

Published By: Splunk Inc.     Published Date: Jun 02, 2009
According to Forrester, organizations spent $1.5 trillion globally managing IT last year. 75% of this was spent on silos, legacy systems that still don't get answers to the most important questions: troubleshooting outages, investigating security incidents, and demonstrating compliance. Learn about the innovative software product forward-thinking organizations are using to dramatically improve their productivity and change the way they manage and secure IT.
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it management, forrester, silos, legacy, data center, compliance, security, troubleshooting, secure data access, silo, splunk, secure, operations, compliance, audit, soa, virtualization, service-oriented architecture, service desk, productivity
    
Splunk Inc.

Let's Get Social: Best Practices in Utility Outage Communications

Published By: Interactive Intelligence     Published Date: Feb 26, 2013
Utility outages are inevitable. How utilities communicate with the customers who are personally impacted by the outage has the potential to be a relatively positive or an incredibly negative experience. Learn about customer communications via social.
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utlity outages, communications, social, best practices, negative experiences, interactive intelligence, knowledge management, enterprise applications, business technology
    
Interactive Intelligence

Maximizing Uptime for Mission-Critical File Transfers: Availability and Scalability for Managed File

Published By: Globalscape     Published Date: Mar 21, 2014
This whitepaper provides guidance on common high-availability and scale-out deployment architectures, and discusses the factors to consider for your specific business environment. Three basic models are described for deploying an on-site managed file transfer (MFT) solution. The attributes of each option are described; each has pros and cons and offers a different balance of cost, complexity, availability, and scalability. The paper explains that, no matter how reliable each model is, any deployment can experience outages. The recommendation is to use clustering services to protect your data when the inevitable hardware, software, or network failures occur.
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clustering, uptime, failover, mft, network failure, high volume, scale-out configuration, sla, ha cluster, high availability, load balancer, mission-critical transfers, active/passive, edi, it management, content management system, information management, secure content management
    
Globalscape
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