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Three Ways to Drive Cost Reductions in False Positive Investigations

Published By: TIBCO Software     Published Date: Nov 18, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: • Investigation teams waste large amounts of time just assembling the data needed to make decisions. • Detection engines are always playing catchup with the latest fraud patterns. • Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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TIBCO Software

Busting Financial Crime with TIBCO - False Positive Investigations Explained

Published By: TIBCO Software     Published Date: Nov 18, 2019
What if you could use just one platform to detect all types of major financial crimes? One platform to handle the analytical tasks of fraud detection, including: • Data processing and aggregation • Data visualization • Statistical/mathematical/machine learning modeling • Batch/real-time scoring One platform that could successfully reduce complex and time-consuming fraud investigations by combining extremely different domains of knowledge including Business, Economics, Finance, and Law. A platform that can cover payments, credit card transactions, and know your customer (KYC) processes, as well as similar use cases like anti-money laundering (AML), trade surveillance, and crimes such as insurance claims fraud. Learn more about TIBCO's comprehensive software capabilities behind tackling all these types of fraud in this in depth whitepaper.
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TIBCO Software

Can Great Payroll Software Really Yield a Great Workforce?

Published By: Viventium     Published Date: Nov 14, 2019
“A happy worker is a productive worker.” It’s a core belief that has driven Mrs. G’s Services for almost 20 years. A privately owned home health care agency, Mrs. G’s has about 450 workers and three offices that service the New York metropolitan area. Priding itself on employing passionate people and providing compassionate care, the organization’s primary mission is to provide comprehensive and quality service. Problem was, not all of the agency’s workers were happy. From caregivers to fulltime employees, people throughout Mrs. G’s were frustrated by the agency’s payroll solution. It wasn’t just that the payroll software was insufficient and sometimes downright ineffective. It wasn’t just that it persistently failed to meet the needs of agency management and the company’s caregivers. It was that a routine function — like payroll! — was violating the company’s core belief and making it more difficult for Mrs. G’s to achieve its mission.
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Viventium

Kaching!: How Innovative Payments Boost Customer Experience and Profitability for Retailers in APAC

Published By: ToneTag     Published Date: Nov 14, 2019
Increasingly, retailers in APAC face the combined challenges of more demanding customers, shrinking profitability, increased competition, and complex online-offline experiences. That’s why more retailers are adopting data-over-sound technology. This technology allows customers to make mobile payments using sound to communicate with payment devices like credit card readers, or kiosk machines. It also enables novel customer experiences, which allow retailers to drive in-the-moment sales, improve loyalty program stickiness, and eliminate queues, among other benefits. And because it doesn’t require the Internet, and works even on feature phones, it can be leveraged in a number of scenarios such in pop-up markets, food courts, concerts, and door-to-door deliveries, among others. Inside This Guide: • The top 5 ways retailers are using data-over-sound • 14 benefits for retailers • Why sound-based experiences will take over APAC
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ToneTag

Sound Banking: Low-Cost Payment Innovation for BFSI and Fintech

Published By: ToneTag     Published Date: Nov 14, 2019
It’s critical for BFSI and fintech firms in APAC to enable frictionless payments to win the customer experience war. Making it easier and more intuitive for customers to make payments opens new revenue channels for BFSI and fintech, increases customer loyalty, and attracts more merchants. That’s why more APAC’s BFSI and fintech innovators are adopting data-over-sound technology. This technology allows customers to make mobile payments using sound to communicate with payment devices like credit card readers, or other phones. It is also flexible: It can transform any device with a speaker or a microphone into a payment device. This includes ATMs, food kiosks, etc. The benefit? BFSI and fintech firms can re-use existing assets, driving down innovation cost. Plus, it doesn’t require the Internet, and works even on feature phones. This makes it ideal to acquire customers in rural and semi-rural markets. Inside This Guide: • The top 5 ways BFSI and fintech firms are using data-over-
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ToneTag

Busting Financial Crime with TIBCO - False Positive Investigations Explained

Published By: TIBCO Software     Published Date: Nov 07, 2019
What if you could use just one platform to detect all types of major financial crimes? One platform to handle the analytical tasks of fraud detection, including: Data processing and aggregation Data visualization Statistical/mathematical/machine learning modeling Batch/real-time scoring One platform that could successfully reduce complex and time-consuming fraud investigations by combining extremely different domains of knowledge including Business, Economics, Finance, and Law. A platform that can cover payments, credit card transactions, and know your customer (KYC) processes, as well as similar use cases like anti-money laundering (AML), trade surveillance, and crimes such as insurance claims fraud. Learn more about TIBCO's comprehensive software capabilities behind tackling all these types of fraud in this in depth whitepaper.
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TIBCO Software

Les intégrations clés qui accélèrent la transformation numérique

Published By: Box     Published Date: Nov 06, 2019
La transformation numérique bouleverse radicalement le monde de l'entreprise. À cause du rythme de l'évolution du marché et de la vitesse de l'innovation, les entreprises actuelles fonctionnent dans un paysage de marché plus concurrentiel que jamais. Pour s'adapter à ce nouveau paysage commercial soumis à des bouleversements au niveau numérique, de nombreuses entreprises reconsidèrent leurs méthodes de travail.
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Box

The modern CMO: Advancing marketing from reactive to predictive

Published By: Intapp     Published Date: Nov 01, 2019
Chief Marketing Officers who modernize business development strategies can accelerate revenue and market share growth with both new and existing clients. This requires unifying data across the entire client lifecycle, making that data transparent, and developing insights that drive better decision making across the board. How much of an impact can this modern approach make? According to a recent study conducted by ALM Legal Intelligence and Calibrate Legal, the investment pays off with Am Law 200 firms seeing an average return of $47 million on $1 million of marketing and business development spending. Download this point of view to learn what it takes to transform today’s law firm marketing from reactive to predictive. Topics include: Winning business with data-driven insights CMOs as change agents The data divide Smart collaboration in action: Key-client planning The pivot: From reactive to predictive
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Intapp

Why Now is the Time to Move Your Enterprise Contact Center to the Cloud

Published By: Five9     Published Date: Oct 29, 2019
Cloud contact center has been a hot topic in the industry for some time, but moving your contact center to the cloud is no small decision. We understand that migrating your contact center is not something to jump into without considerable due diligence. We also know from our experience working with leading brands, however, that moving the contact center to the cloud pays off and is fast becoming the only way for an organization to embrace the advancements in self-service, intelligent routing and agent assistance that artificial intelligence (AI) will soon deliver. This paper is designed to help evaluate your current contact center as you consider a move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer experiences, and we are here to assist you at every step as you transition to the cloud.
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Five9

BACKING UP AND RESTORING DATA IN ORGANIZATIONS SUPERVISED BY THE BANK OF RUSSIA

Published By: Veeam '18     Published Date: Oct 28, 2019
Financial institutions are one of the most regulated by the mega-regulator. Issues of backing up information systems, including data backup and restoration of activities in case of failures and emergencies, are one of the most important for credit and non-credit financial organizations, as well as subjects of the national payment system, the activities of which are regulated and controlled by the Bank of Russia.
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Veeam '18

BACKING UP AND RESTORING DATA IN ORGANIZATIONS SUPERVISED BY THE BANK OF RUSSIA

Published By: Veeam '18     Published Date: Oct 28, 2019
Financial institutions are one of the most regulated by the mega-regulator. Issues of backing up information systems, including data backup and restoration of activities in case of failures and emergencies, are one of the most important for credit and non-credit financial organizations, as well as subjects of the national payment system, the activities of which are regulated and controlled by the Bank of Russia.
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Veeam '18

Getting the Basics Right - Hire to Pay

Published By: Workday     Published Date: Oct 22, 2019
Bringing HR and Payroll together in a single system can not only help you streamline your hire-to-pay process but also boost efficiency and agility across the organization. Read now to learn how one source for all your people data can help HR and Payroll become stronger partners to the business.
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Workday

16 Critical Invoice Audit and Contract Compliance Use Cases (That Only AI Makes Possible)

Published By: AppZen     Published Date: Oct 21, 2019
Modern finance teams are embracing AI to audit their invoice-based spend. With AI, they can review all of their invoices prior to payment to spot errors, fraud, and contract violations. AppZen customers have identified 16 critical invoice audit and contract compliance use cases that only AI can make possible.
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AppZen

A Full Introduction to Star Match

Published By: AppZen     Published Date: Oct 21, 2019
Go beyond just matching invoices, receipts and purchase orders Identify duplicates Check prices and payment terms Enforce discounts Highlight compliance issues Validate contractor activity Discover fraud Confirm fulfillment of goods and services
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AppZen

15 Ways to Weed the Regulatory Violations Out of Your Spend

Published By: AppZen     Published Date: Oct 21, 2019
Spend-related regulatory violations come in the form of different types of payments or gifts, including those to sanctioned organizations or people; debarred organizations or people; organizations or people on an export control list; foreign officials or government-owned entities; politically-exposed people; and healthcare professionals or organizations. How do you know if you have these violations hiding in your organization's expenses, contracts, or invoices? It’s not easy to weed them out, and if you don’t have an automated, systematic approach, doing so is prohibitively time consuming.
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AppZen

Don’t recover. Discover.

Published By: AppZen     Published Date: Oct 21, 2019
Are you blindly relying on manually-entered data from your systems and waiting for the recovery audit to claw back duplicates and overspend? Now with AI, you can discover rather than recover. Review every invoice and expense for risk before you pay without delaying supplier payments or employee reimbursements.
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AppZen

Five “Must Haves” for AI-powered Spend Auditing

Published By: AppZen     Published Date: Oct 21, 2019
Modern finance teams are adopting AI to automate processes and enable complex decision making across a broad swath of their operations. AI-powered spend auditing is especially promising because expenses and payables are rife with spend leakage, non-compliance, and inefficiencies. Download this whitepaper to learn how to evaluate potential AI-powered spend auditing solutions.
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AppZen

Invoice Audit with AI: 15 1/2 Real World Use Cases

Published By: AppZen     Published Date: Oct 21, 2019
Invoicing and payments problems can take a variety of forms: fraudulent invoices, invoices that don't represent negotiated terms, or just plain duplicates. Join David Wishinsky, Sr. Product Marketing Manager at AppZen, as he reveals 15 critical invoice audit and contract compliance use cases that AI makes possible.
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AppZen

6 Surprises Found in Your Invoices by AI Auditing

Published By: AppZen     Published Date: Oct 21, 2019
Accounts payable departments at large enterprises pay thousands of invoices each month. With such a large volume of invoices, companies leave themselves at risk for overpayment and potential invoice fraud. As your business grows and your vendor list gets larger, how do you stay on top of the validity of each invoice?
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AppZen

Realizing the Value of Outsourced Payroll and HR Services

Published By: Heartland     Published Date: Oct 21, 2019
Download this whitepaper to understand how cloud-based, on-demand services bring digital transformation to payroll and human resources for small and medium business seeking a competitive advantage.
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Heartland

The SCA Impact Playbook: Subscription Commerce And The SCA Opportunity

Published By: GoCardless     Published Date: Oct 18, 2019
The SCA Impact Playbook: Subscription Commerce And The SCA Opportunity, a PYMNTS and GoCardless collaboration, examines how Strong Customer Authentication (SCA) will affect subscription businesses in the European market. The report reveals how merchants can adapt to the regulations and turn them into an opportunity to optimize their payment flows and gain a competitive advantage in a crowded field. Inside the report: $385 billion: amount spent on subscription/recurring payment services in Europe in 2018 75 percent: estimated share of European online merchants that are unaware of SCA $125 billion: potential financial impact on Europe’s online commerce industry due to SCA Download now
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GoCardless

The payment experience cheat sheet: A guide for recurring payment businesses

Published By: GoCardless     Published Date: Oct 14, 2019
Payment experience is the combination of customer touchpoints that lead to a payment taking place. The sum of all these touchpoints will contribute to the customer’s overall perception of your brand.
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GoCardless

Overcoming payment declines: recoup revenue and boost conversions

Published By: Riskified     Published Date: Oct 11, 2019
Why Payment declines happen, and how to convert those orders.
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Riskified

It pays to get personal.

Published By: Adobe     Published Date: Oct 08, 2019
As a B2B marketer, you know it’s important to be “customer obsessed,” but you might be missing a critical piece of content strategy that can make a huge difference on your bottom line. According to Content Marketing Institute, 77 percent of the most successful B2B content marketers use personas. By developing strong personas, you can deliver highly customized content to your audience and improve their experiences with your brand. If it seems daunting, we recommend taking a “crawl, walk, run” approach.
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Adobe

A complete guide to SCA

Published By: GoCardless     Published Date: Oct 08, 2019
The PSD2 is the 2nd EU Payments Service Directive. The directive builds on three key areas of legislation first brought in with the original 2007 Directive. These areas include increased consumer rights in payments, creating a level playing field by bringing into scope the regulation of third-party access to account information and enhanced security. Enhanced security refers specifically to a set of requirements called Strong Customer Authentication (SCA). These requirements have far-reaching implications for any business with an online presence. This guide will explore SCA, who and what it affects and how businesses can prepare for the requirements taking effect.
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GoCardless
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