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IBM - Customer Analytics Pay Off

Published By: Destination Analytics     Published Date: Apr 06, 2012
To help organizations in their pursuit for deeper customer insight, we have identified four stages of organizational capabilities, which are enabled by four associated customer analytics strategies. Read to find out more.
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ibm, customer analytics, technology, destination analytics, customer satisfaction, analytics strategy, business analytics, customer interaction service, customer service, application integration, analytical applications
    
Destination Analytics

Why it pays to Properly Implement Basic Help Desk Practices

Published By: ScriptLogic     Published Date: Mar 30, 2012
When it comes to end-user service, however, cutting corners can really prevent us from getting the job done. This whitepaper will explain why it's so important to have basic processes to help run a successful business.
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help desk, tracking, tickets, help desk management, active directory, auditing, native tools, centralized, data, secure, database, networking
    
ScriptLogic

For Ceridian, it Pays to Provide High-Quality Support

Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
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ceridian, high-quality support, customer support, human resources software, hr technology, payroll, customer service, ebusiness, human resources services, payroll software, expense management
    
LogMeIn

Visa Europe: Processing Payments with Unprecedented Agility and Reliability

Published By: IBM     Published Date: Feb 23, 2012
Visa Europe addressed the unique nature of the European market by building a new payment platform which houses tens of thousands of business rules governing payment clearing and settlement. The result is greater business agility and competitiveness for both Visa Europe and its 4,000-plus member institutions. Read to find out more.
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visa europe, payment process, ebusiness, internet, customer service, payment services, application integration, enterprise software
    
IBM

SF ROX: Investing in Execution Pays Dividends

Published By: Success Factors     Published Date: Feb 16, 2012
Over a three-year timeframe, a broad sampling of SuccessFactors customers outperformed the NASDAQ and S&P 500 by a wide margin. Get this informative study and learn how Business Execution Software helped them achieve such great results.
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employee performance, high performance culture, high performing workforce, smart goals, performance reviews, goal setting, performance management, business strategy, business execution, strategy execution, business strategy software, business results, talent management, learning management, recruiting management, workforce planning, workforce analytics, succession planning, compensation, core competencies
    
Success Factors

Profitable Talent Management

Published By: Taleo     Published Date: Jan 25, 2012
Each area of payback overlaps as talent mobility is not a stand-alone practice. Internal talent redeployment connects with many aspects of overall talent management, especially talent acquisition and succession management. Understanding and quantifying the returns from talent mobility should be framed in that overall context.
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taleo, human resources, talent management, employee management, talent development
    
Taleo

PEO: Taking Outsourcing a Step Beyond Pays Off for Small and Mid-Sized Companies

Published By: TriNet     Published Date: Jan 18, 2012
This paper acts as a well-qualified resource to support the validity of how outsourcing key HR functions can produce positive business results.
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trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure
    
TriNet

PEO: Taking Outsourcing a Step Beyond Pays Off for Small and Mid-Sized Companies

Published By: TriNet     Published Date: Jan 18, 2012
This paper acts as a well-qualified resource for to support the validity of how outsourcing key HR functions can produce positive business results.
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trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure, human resource technology, cisco certification, microsoft certification, linux certification
    
TriNet

The Payoff of Marketing Measurement on Revenue Performance

Published By: Eloqua     Published Date: Jan 13, 2012
An emphasis on measurement has become part of the job description for most marketers in the current business climate. The results of this 2011 survey highlight the connection between analytics and contribution to revenue, illustrating the trends in marketing metrics.
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marketing measurement, revenue performance, marketing analytics, marketing revenue, marketing automation, revenue performance management, marketing metrics, lead nurturing, revenue creation
    
Eloqua

Implement Compensation Management Solutions and Reduce Errors by 90%

Published By: Varicent Software Incorporated     Published Date: Dec 20, 2011
SPM solutions are becoming attractive, not only because early adopters are achieving success, but also because there is increasing pressure on compensation teams to deliver more. Organizations are demanding more than just accurate commission statements that are delivered on time. They need visibility, analysis and oversight into the entire variable compensation process; increasingly, they are relying on their sales operations, compensation and cross-functional teams to provide more sophisticated insights into what is working and what isn't.
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sales performance management, incentive compensation, icm, spm, variable pay, pay for performance, key trends, error reduction, accurate payments, deliverability, sales operations
    
Varicent Software Incorporated

Initiatives to Optimize Your Sales Performance Management

Published By: Varicent Software Incorporated     Published Date: Dec 20, 2011
This model captures leading market characteristics and stages of innovation for the next three to five years in order to aid executives, managers and practitioners in planning SPM initiatives that best match corporate needs and capacities for implementing new technologies.
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michael dunne, former gartner analyst, sales performance management, incentive compensation, variable pay, spm, icm, sales compensation
    
Varicent Software Incorporated

Four Steps to Achieving Paperless Pay

Published By: Comdata     Published Date: Nov 28, 2011
When it comes to payroll, many companies are no longer choosing paper over plastic. Today's paperless payroll programs have become a variable option for many employers. These programs complement direct deposit and reduce payroll expenses; they also offer added convenience to unbanked employees by offering them immediate access to funds on payday. Paperless payroll programs deliver value to employers and employees alike, and the key to achieving a thriving, effective program is all in how you roll it out to your employees. If your company is planning to implement a paycard program, consider the four simple steps to launch a successful program.
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comdata, finance, paperless pay, payroll, payment, payroll program, funds
    
Comdata

Data Protection and Your Customers

Published By: CenturyLink     Published Date: Nov 18, 2011
See how Payment Card Industry compliance can keep customer data safe and strengthen your business.
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centurylink, qwest, high speed internet, phone, mobile, tv services, offers, bundles, voip, customers, kosks, mobile, applications, security, breaches, data, cards, application security, identity management, internet security
    
CenturyLink

Top Trends in Workforce Management: Where Does Your Organization Stand?

Published By: Workforce Software     Published Date: Nov 17, 2011
During the past several years, challenges such as increased regulatory pressures, employee fatigue and the ever-present need to reduce costs have all weighed heavily on most human resource organizations. As a result, HR and payroll professionals are playing an increasingly strategic role in the day-to-day operation of the business.
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workforce management software, labor laws, california labor laws, change management, labor law compliance, time and attendance, time and attendance software, labor scheduling, labor scheduling software, employee scheduling, absense management, absense management software, fatigue management, employee fatigue management, mobile workforce management, mobile time and attendance, mobile scheduling software, flsa, flsa compliance, fmla
    
Workforce Software

Implementing PCI Compliance with ScriptLogic

Published By: ScriptLogic     Published Date: Nov 14, 2011
The aim of this document is to highlight ways in which ScriptLogic solutions can be used to bring Microsoft Windows-based IT systems into line with the requirements of the Payment Card Industry (PCI) Data Security Standard.
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pci compliance, compliance, scriptlogic, pci, security standard, data security, lifecycle, virtual, environments, access control, application security, policy based management, application integration, best practices, business process management, performance testing, product lifecycle management, project management, return on investment, risk management
    
ScriptLogic

Four Key Challenges of Healthcare Reform. The Third Challange: Improve Cost and Quality of Care

Published By: The TriZetto Group     Published Date: Oct 20, 2011
The evolving healthcare landscape has created a wealth of fresh opportunities for payers. There is a sense of urgency for payers in leadership roles to leverage technology and successfully transition to a value-driven healthcare system that rewards top performers and high quality standards. Passage of the Patient Protection and Affordable Care Act (PPACA) quickly changed many aspects of payers' business with higher costs, new oversight, more competition and a longer-term promise of millions of new members. Since healthcare insurance reform became law, opponents have vowed changes, if not its outright repeal. While it may be tempting to take as little action as possible and hope that the 2010 mid-term election or 2012 general election will make this all go away, the reality is that repeal is not a likely possibility.
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trizetto, healthcare, healthcare reform, ppaca, investments
    
The TriZetto Group

Overcome Five Common Hurdles to Successful Compensation Planning

Published By: Aquire     Published Date: Oct 07, 2011
Learn how you can overcome these five common and critical hurdles to execute effective compensation plans on time from workforce and talent management solution leaders, Aquire Inc.
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aquire, aquire compensation, compensation planning, compensation management, compensation planning challenges, salary planning, payroll management, pay management, benefits planning, bonus planning
    
Aquire

10 Business Imperatives when Deploying a Global HRMS

Published By: NuView     Published Date: Sep 23, 2011
This whitepaper examines 10 critical business imperatives when deploying a global HRMS, from the vantage point of a global HRMS vendor CEO and a long time HR Technology practitioner.
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global hrms, global hris, global hr management, global hr software, global hr system, global human resource management, workforce management, global challenges, global hr/payroll
    
NuView

Pay As You Grow Tech Guide

Published By: Citrix Systems     Published Date: Sep 08, 2011
Get flexible app delivery capacity in your datacenter that easily scales as demand grows. Free "Pay-As-You-Grow" guide from Citrix shows you how.
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citrix, pay-as-you-grow, network elasticity, netscaler, new applications, delivery capacity, licensing, elasticity, load balancer, application delivery, data center infrastructure, ssl, adc, application delivery controller, authentication, productivity, project management, software compliance, service management, cloud computing
    
Citrix Systems

Compensation Made Simple

Published By: Kenexa     Published Date: Aug 31, 2011
This white paper outlines the role compensation has in a company's ability to attract and retain the best talent.
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kenexa, compensation, fixed pay, variable pay, market pay, market pricing, pay structures, salary surveys, market data, business lifecycle, market-based salary data, payroll software, financial management, benefits management
    
Kenexa

Best Practices for Designing Salary Structures

Published By: Kenexa     Published Date: Aug 30, 2011
This white paper outlines the best practices for designing and implementing salary structures.
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kenexa, designing salary structures, merit planning, merit matrix, compensation planning, job-worth hierarchy, job evaluation structure, pay grades, best practices, payroll software, financial management, benefits management
    
Kenexa

Drive Your Business Results By Developing a Pay-for-Performance Culture

Published By: SuccessFactors, Inc.     Published Date: Aug 30, 2011
A successful pay-for-performance culture can literally transform any business. Learn the key steps necessary to unlock your employees' potential, keep your "superstars" happy and ultimately drive a healthier bottom line.
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successfactors, pay-for-performance culture, alignment, visibility, cascading goals, immediate reinforcement, coaching, smbs, cost savings, retention, increased motivation, performance management, compensation, employee performance, productivity, employee performance management
    
SuccessFactors, Inc.

The ROI of Tape Consolidation

Published By: Quantum - Quinstreet     Published Date: Aug 10, 2011
This white paper shows how upgrading to LTO-5 technology and consolidating storage onto fewer tapes enables organizations to achieve a 5yr ROI and a 17-month payback period.
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quantum, quinstreet, data deduplication, deduplication, nas, network attached storage, remote replication, virtual tape library, data backup, reduce backup costs, deliver roi, retain data long term, back up virtual servers, secure your stored data, data deduplication and replication, symantec openstorage technology (ost), energy-effcient technology, media and entertainment, broadcast, postproduction
    
Quantum - Quinstreet
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