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Controlling CRM Costs: A Buyer’s Guide

Published By: SugarCRM     Published Date: Jan 07, 2015
The way companies use and pay for customer relationship management (CRM) software has changed significantly over the past decade. Moving from a predominantly perpetual license-based system, where companies paid a large up-front sum and then smaller annual maintenance fees, CRM software providers are now moving towards monthly or annual subscription fees to access CRM software on the Internet.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, networking
    
SugarCRM

Pay for Performance...Are You Ready?

Published By: IBM     Published Date: Jan 05, 2015
This white paper discussed the elements that comprise a pay-for-performance system and how compensation professionals can effectively implement one.
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pay-for-performance, compensation professionals, cost of labor, deferentially rewarding, it management, knowledge management, enterprise applications, data management
    
IBM

Overcome The Challenges of Vendor Invoice Processing

Published By: Esker     Published Date: Dec 08, 2014
In today’s increasingly high-tech and efficiency driven business landscape, internal processes such as accounts payable (AP) are being looked to as prime candidates for modernization. Traditional, paper-based methods of vendor invoice processing are associated with higher costs, lower visibility and longer processing times — all barriers that ultimately impede business progress and the ability to gain a competitive advantage. The purpose of this white paper is to explore the specific challenges faced by companies using manual processing methods while shedding light on the key features and proven benefits of automation. Is it time to modernize your AP process? Read this white paper to get started!
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automation, operations, accounts payable, manual inefficiencies, ap workflow, cost, erp system, data recognition, applications, invoice processing, integration, enterprise applications, electronics
    
Esker

Accounts Payable Automation for ERP Systems

Published By: Esker     Published Date: Dec 08, 2014
Traditional accounts payable (AP) departments face the challenges associated with processing paper invoices on a daily basis— challenges that can take away your company’s competitive advantage. Luckily, there’s a better way to handle AP processing: automation. See how AP automation solutions can help you: • Process vendor invoices up to 65% faster • Reduce purchase-to-pay costs by 40-60% • Achieve processing accuracy up to 99% • Maintain 100% process visibility • Automatically archive invoices electronically Learn more about the benefits your company can achieve with AP automation– Read the eBook now!
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automation, operations, accounts payable, manual inefficiencies, ap workflow, cost, erp system, data recognition, applications, invoicing, enterprise applications, electronics
    
Esker

Best Practices in AP Automation

Published By: Esker     Published Date: Dec 08, 2014
Is your company looking to gain the efficiencies and savings of automated accounts payable processing? Find out how you can: • Quickly deploy one easy, web-based AP workflow solution for all users and systems • Ensure a continuous invoice audit trail • Simplify shared services setup In this white paper, you'll learn important cost and risk factors to consider with AP tools installed inside ERP applications — especially if you have multiple ERP instances or a mix of different enterprise applications. Download the white paper to learn more!
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automation, best practices, ap workflow, cost, erp system, data recognition, applications, invoicing, enterprise applications, electronics
    
Esker

Think Like a Burglar: 9 Tips to Outsmart Thieves

Published By: Tyco Integrated Security     Published Date: Dec 08, 2014
In order to protect your business against a potential burglary, it pays to get in the mind of a burglar. So we did just that.
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intrusion, vandalism, theft, burglary, security, best practices, business intelligence
    
Tyco Integrated Security

Enterprise Mobile & Apple: Taking Care of Business

Published By: Enterprise Mobile     Published Date: Dec 04, 2014
While the consumer benefits of Apple devices are well known, less attention is paid to their role in an enterprise environment. It’s time to start paying attention. Apple offers a number of features built for business and as the first company approved for mobile deployments by the Apple Consultants Network, Enterprise Mobile has unique insight into these features.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile management, device management, mobile deployment, mobility deployment, apple, ios, enterprise applications, human resource technology, it management, knowledge management
    
Enterprise Mobile

Scotiabank Case Study

Published By: IBM     Published Date: Nov 22, 2014
Financial organizations are under intense pressure to grow their business while keeping costs in check and meeting regulatory requirements. This can be a huge challenge for banking leadership and especially those managing payments infrastructures. How can banks improve business agility and ensure faster compliance? Integrated transaction management hubs deliver differentiated products to customers now, provide a platform for future and enable ongoing market share growth.
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commercial payment center, payments infrastructures, business agility, integrated transaction management, software development, enterprise applications, data management, business technology
    
IBM

The Power and Payback of Unified Monitoring

Published By: CA Technologies     Published Date: Nov 12, 2014
This paper outlines the benefits of CA Unified Infrastructure Management and how it can have a positive impact on your business
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim, it management, enterprise applications, data management, business technology, virtualization, cloud computing, infrastructure
    
CA Technologies

The Power and Payback of Unified IT Monitoring

Published By: CA Technologies     Published Date: Nov 12, 2014
This white paper examines why unified IT monitoring is an important enabling technology for both enterprises and management service providers, including both the organizational and strategic impacts as well as the business case surrounding it. It goes further to examine CA Unified Infrastructure Management as an example of unified IT monitoring, and reviews three case studies where the solution has been deployed for active use in a unified manner.
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim, enterprise applications, data management, business technology, virtualization, cloud computing, infrastructure
    
CA Technologies

Nucleus Research ROI Case Study: Trupanion and Aspect Hosted Contact Center

Published By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
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aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction, staff utilization, aspect unified ip, aspect workforce optimization, it management
    
Aspect Software

The Forrester Wave: eProcurement Q2 2014

Published By: Coupa Software     Published Date: Nov 04, 2014
Forrester Research evaluated the 11 most significant eProcurement providers against over 60 different criteria. This report details their findings about how well each vendor fulfills the criteria and where they stand in relation to each other. Sourcing and vendor management professionals can use this report to select the right partner for their procure-to-pay (P2P) projects.
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eprocurement, sourcing and vendor management, procure-to-pay, vendor, procurement, p2p
    
Coupa Software

The Coupa Benchmark: 2014

Published By: Coupa Software     Published Date: Nov 04, 2014
Aggregated from customer usage metrics of the Coupa cloud platform, the Coupa Benchmark allows you to compare your performance to your peers. The 2014 Benchmark includes ten KPIs, including req-to-order cycle time, invoice OK-to-pay hours, and visible PO spend-on-contract percentage.
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usage metrics, cloud platform, performance, kpis, po spend-on-contract percentage, procurement, p2p and spend management, business analytics, performance testing
    
Coupa Software

2014 eInvoicing Benchmarks

Published By: Coupa Software     Published Date: Nov 04, 2014
The benefits of eInvoicing include fewer lost invoices, quicker approval cycles, increased on-time payments, and improved vendor satisfaction. Yet only 20% of companies receive more than 50% of their invoices electronically. This Paystream Advisors survey report includes data on how eInvoicing is improving AP efficiency and why some organizations are still slow to adopt (and why they shouldn't be).
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einvoicing, approval cycles, vendor satisfaction, efficiency, on-time payments, invoicing, enterprise applications
    
Coupa Software

2014 eProcurement Report

Published By: Coupa Software     Published Date: Nov 04, 2014
Modern eProcurement solutions promise greater efficiency through improved AP integration, tighter controls, standardized processes, and supplier connectivity. This Paystream Advisors survey report focuses on current attitudes toward eProcurement solutions, how they're being used, and why (and how) that usage is changing. The report also includes an overview of eProcurement capabilities, best practices, and selection criteria.
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eprocurement solutions, efficiency, integration, tighter controls, standardized process, best practices, procurement, p2p, eprocurement
    
Coupa Software

How to Detect Ransomware Before it’s Too Late with AlienVault USM

Published By: AlienVault     Published Date: Oct 21, 2014
When dealing with ransomware threats like CryptoWall, which encrypt your data and demand payment to unlock it, spotting infections quickly is critical in order to limit the damage. AlienVault USM uses several built-in security controls working in unison to detect ransomware like CryptoWall, usually as soon as it attempts to connect to the command and control server. Watch this demo on-demand to see how AlienVault USM detects these threats quickly, saving you valuable clean-up time and limiting the damage from the attack.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value, network, authenticated, unauthenticated, remediation, best practices, intelligence, scores, attacks, policy violations, compromise, ex filtration, exploit
    
AlienVault

Case Study: Forward-looking practice uses EHR to move toward new payment models

Published By: Allscripts     Published Date: Oct 20, 2014
Download this case study to learn how Allscripts Professional solutions have helped Cornerstone Medical Care in Brandon, Florida negotiate value-based contracts, accounting for a seven-figure increase in revenue.
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allscripts, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
    
Allscripts

Capacity Management via DCIM: Real-Time Data Center Intelligence Pays Off

Published By: Panduit     Published Date: Oct 08, 2014
Proactive capacity management ensures optimal availability of four critical data center resources: rack space, power, cooling and network connectivity. All four of these must be in balance for the data center to function most efficiently in terms of operations, resources and associated costs.
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panduit, data center, capacity management, dcim, rack space, power and cooling, servers, storage, infrastructure, network architecture, backup and recovery, blade servers, storage management, server virtualization, data warehousing, cloud computing, data center design and management
    
Panduit

Creating an E-commerce Web Site: A Do-It-Yourself Guide

Published By: GeoTrust     Published Date: Oct 06, 2014
In this guide, you'll learn about what goes into creating your own do-it-yourself (DIY) e-commerce web site, from picking the right tools and services you’ll need to create your web pages, to selecting the best hosting provider and payment solution to fit your business, to figuring out the best security for your site.
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e-commerce, diy, tools and services, hosting provider, payment solution, best security, security, business technology
    
GeoTrust

Top Ten Compensation Mistakes Made by Small Businesses

Published By: IBM     Published Date: Oct 06, 2014
We know it is easy for small businesses to fall into the trap of treating compensation performance as "something to worry about when we get bigger." The fact is, organizations of all sizes need to attract, retain and motivate employees, and compensation is a critical element in any strong talent strategy. Download your complimentary copy of our "Top Ten Compensation Mistakes Made by Small Businesses" today to discover: 1) Common compensation mistakes made by small business 2) How to avoid the small business traps 3) How to ensure that your pay plan supports your business objectives
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compensation performance, small businesses, employee retention, employee performance, knowledge management, best practices, business analytics, employee performance management
    
IBM

Scotiabank Case Study

Published By: IBM     Published Date: Oct 06, 2014
Financial organizations are under intense pressure to grow their business while keeping costs in check and meeting regulatory requirements. This can be a huge challenge for banking leadership and especially those managing payments infrastructures. How can banks improve business agility and ensure faster compliance? Integrated transaction management hubs deliver differentiated products to customers now, provide a platform for future and enable ongoing market share growth.
Tags : 
payments infrastructures, transaction management, payment transformation, single payments platform, knowledge management, business analytics, business intelligence, business management, spend management
    
IBM

Converged Infrastructure and Storage with ScaleIO

Published By: EMC Corporation     Published Date: Oct 01, 2014
With ScaleIO you can easily deploy a flexible, scalable and high performance software defined Server SAN - delivering elastic, converged storage to your business on a ‘pay as you grow’ model. This converged infrastructure delivers hyper scalability and increased performance levels whilst reducing storage TCO.
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storage, scalable performance software, converged storage, elastic storage, increase storage performance, storage tco
    
EMC Corporation

Paperless Payroll: Three Reasons You Can’t Afford Not to Offer It

Published By: CIC Plus     Published Date: Sep 23, 2014
Learn three reasons that being a competitive employer of choice demands that you take advantage of a cloud-based, paperless system for generating and storing pay stubs and the increasing amount of data they contain.
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payroll, payroll processing, multigeneration workforce, payroll company, payroll strategy, pay stubs, online pay stubs, online hr forms, onboarding, new employee, new employee orientation, w-2, w-4, hr form hosting, payroll form hosting
    
CIC Plus

Communicating to Win and Keep Customers

Published By: Vindicia     Published Date: Sep 23, 2014
Vindicia has witnessed numerous best practices working with innovative digital businesses and noticed that companies that communicate the most effectively tend to follow three key practices consistently. This ebook give you three essential communication practices.
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communication lifecycle, social network, communication practices, recurring billing, customer communication, consumers, digital goods, promotional offers, payment failures, retention plans, managing communications, communication mistakes, customer interaction service, customer relationship management, customer satisfaction, customer service
    
Vindicia

Industry Experts Speak Out on Advanced Evasion Techniques: What's Next

Published By: McAfee     Published Date: Sep 15, 2014
Advanced evasion techniques, or AETs, are delivery mechanisms used to disguise advanced persistent threats (APTs) and permit them to slip through network security undetected. AETs work by splitting up malicious payloads into smaller pieces, disguising them, and delivering them simultaneously across multiple and rarely used protocols. Once inside, AETs reassemble to unleash malware and continue an APT attack.
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hacker detection, advanced evasion techniques, network security, it security, security management
    
McAfee
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