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Customer Experience: The Flip Side of the Fraud Detection Coin (Payments Fraud)

Published By: SAS     Published Date: Apr 25, 2017
For traditional banks, competing in an increasingly digital business environment is a challenge. And it’s getting tougher on several fronts. First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
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SAS

IIA: Health Care Payment Integrity through Advanced Analytics

Published By: SAS     Published Date: Apr 25, 2017
Insurers have long been plagued by fraud, error, waste, and abuse in health care payments. The costs are huge – amounting to as much as 25 percent of payments made. Today’s data management and analytics platforms promise breakthroughs by incorporating comparative and behavioral data to predict as well as detect loss in all its forms. To explore the opportunities and how insurers can capitalize on them, IIA spoke with Ben Wright, Sr. Solutions Architect in SAS’s Security Intelligence Global Practice.
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SAS

OTT Success Series - Monetization Paper

Published By: IBM     Published Date: Apr 10, 2017
"Finding the right monetization model doesn’t have to be difficult... if you have the right provider. Identifying the right provider now is critical for your monetization strategy, even if it changes over time. Download this exclusive brochure from IBM Cloud Video’s OTT Success Series to learn: -The importance of planning for multiple billing and payment options across multiple international markets and currencies -The critical behind-the-scenes role of asset markup for dynamic advertising insertion -How to understand (and fulfill) metadata demands that differ by distribution avenue"
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ibm cloud video, monetization model, billing, payment, metadata demands, distribution avenues, advertising
    
IBM

Protect Your Data The Way Banks Protect Your Money

Published By: CA Technologies     Published Date: Apr 06, 2017
CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate—across mobile, private and public cloud, distributed and mainframe environments.
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enterprise security, it security, payment card fraud, risk management, cyber attacks, risk, data protection, threat analytics
    
CA Technologies

A Leading UK Health Insurer Increases Efficiency of Claims Bill Payment by 15 Percent

Published By: WNS     Published Date: Apr 05, 2017
Our client is one of UK’s largest provider of health insurance and one of the largest insurers in the world. Their health insurance products range from private medical insurance to income protection covering more than 750,000 lives.
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health insurance industry, wns, benefits of wns, customer relationship management, customer satisfaction, customer service
    
WNS

OTT Success Series - Monetization Paper

Published By: IBM     Published Date: Mar 20, 2017
"Finding the right monetization model doesn’t have to be difficult... if you have the right provider. Identifying the right provider now is critical for your monetization strategy, even if it changes over time. Download this exclusive brochure from IBM Cloud Video’s OTT Success Series to learn: -The importance of planning for multiple billing and payment options across multiple international markets and currencies -The critical behind-the-scenes role of asset markup for dynamic advertising insertion -How to understand (and fulfill) metadata demands that differ by distribution avenue"
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ott, ibm, cloud, dynamic advertising insertion, billing, payment, metadata demands, monetization
    
IBM

Applying Alternative Data to Find Alpha in the Marketplace

Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Creating predictive analytics from alternative data has become the current focus of the biggest quant trading firms in the industry The democratization of financial services data and technology, together with more intense competition, makes the needs of today’s market participants vastly different from those of previous generations. Firms must locate untapped sources of data for both public and non-public companies. This alternative data, such as payment data and other non-public information, from sources beyond the common channels, can be a predictive indicator of market performance; a difference maker in assisting firms as they develop models to evaluate their investments. By combining our unique data sets with advanced analytics, traders, analysts and managers can seek predictive signals and actionable information utilizing their own models. View our research report to learn how alternative data, our 'Information Alpha,' can help you earn differentiated investment returns.
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Dun & Bradstreet

Could your Business Survive a Cryptor?

Published By: Kaspersky     Published Date: Feb 06, 2017
As its name suggests, ransomware is a specific type of malware that tries to extract a ransom payment in exchange for unblocking access to an asset that belongs to the victim. Download our eBook now to learn how to protect your business from this security threat.
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ransomware, malware, encryption, cyberthreat, hacker detection, intrusion prevention, mobile data systems, smart phones
    
Kaspersky

IBM Counter-Fraud Management for Insurance

Published By: IBM     Published Date: Jan 26, 2017
The IBM Counter-Fraud Management for Insurance solution is designed to help insurers prevent and intercept attempted fraud while detecting, identifying, and building the case against past fraudulent activity and improper payments.
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ibm, analytics, insurance, counter-fraud management, fraud
    
IBM

Beyond Borders: Identifying Global Sales in a Shrinking Ecommerce World

Published By: Bronto     Published Date: Jan 20, 2017
Bronto partnered with Ipsos Research and Censuswide to survey more than 4000 US, UK and Australian shoppers about their preferences for cross-border shopping, factors that entice them to shop outside their home country, and remaining barriers to global ecommerce. In this paper we found: - Australian consumers (71%) embrace cross-country commerce more than the UK (44%) and the US (42%). - Women and shoppers over 55 years old are more likely to choose merchants in their home country. - The two top reasons for buying from another country are unique merchandise at a better price. - Barriers include concern about shipping costs, distrust of online payments and security worries. - Download this research report to get more valuable insights and advice to help you be the winner in this growing global competition.
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bronto, e-commerce, global sales, customer lifecycle
    
Bronto

The Mobile Revolution

Published By: Citrix ShareFile     Published Date: Nov 09, 2016
If you want to grow your small business, you must also focus on mobile sales, marketing, email and payment.
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networking, it management, wireless, knowledge management, enterprise applications, data management, it career advancement, electronics
    
Citrix ShareFile

The thriving malware industry: Cybercrime made easy

Published By: IBM     Published Date: Sep 30, 2016
"The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cybercrime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can be perpetrated on insurance companies, payment services, large e-commerce companies, airlines and many others. "
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ibm, security, web fraud, malware, cybercrime, cyber security, knowledge management, enterprise applications
    
IBM

Addressing PCI Compliance: Through Privileged Access Management

Published By: CA Technologies     Published Date: Aug 26, 2016
Organizations handling transactions involving credit or debit cards are facing increasing pressure to meet regulatory compliance mandates. In particular, they must comply with the Payment Card Industry Data Security Standard (PCI DSS) version 3, which went into effect in January of 2015.
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CA Technologies

The Cyber Threat Risk – Oversight Guidance for CEOs and Boards

Published By: LogRhythm     Published Date: Aug 08, 2016
THE TIME HAS come for CEOs and Boards to take personal responsibility for improving their companies’ cyber security. Global payment systems, private customer data, critical control systems, and core intellectual property are all at risk today. As cyber criminals step up their game, government regulators get more involved, litigators and courts wade in deeper, and the public learns more about cyber risks, corporate leaders will have to step up accordingly.
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cyber threat, cyber risk, technology, best practices, security, business intelligence, business technology
    
LogRhythm

2016 Digital Channel Threat Report

Published By: SAS     Published Date: Aug 03, 2016
Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.
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finance, best practices, digital channels, demand, financial services, fraud, customer experience, business analytics
    
SAS

A Path to Good Risk Taking

Published By: SAS     Published Date: Aug 03, 2016
The financial collapse of 2008 had the greatest impact on the financial services industry since World War II, resulting in consolidation and extensive regulation. The crisis coincided with increased competition from emerging economic powers, nonbanks and fintech organizations. Consumer behavior, from the adoption of mobile banking to P2P payments, forced banks to retool and respond with innovative products and investments in new delivery channels. Technology changed rapidly as well. In the capital markets, trading became fully automated, with pricing, risk decisions and settlement across exchanges made in milliseconds
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finance, best practices, productivity, economic power, consolidation, fintech, technology, data
    
SAS

The thriving malware industry: Cybercrime made easy

Published By: IBM     Published Date: Jul 15, 2016
"The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cyber crime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can be perpetrated on insurance companies, payment services, large e-commerce companies, airlines and many others. "
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cybercrime, financial fraud, best practices, finance, banking fraud, e-commerce, business management
    
IBM

Don't Throw Money at Relocation! It's a Bad Idea.

Published By: NuCompass     Published Date: May 26, 2016
Too many companies still give their employees a cash payment to cover the cost of relocation. What could go wrong? An employee could fall behind schedule, you lose any tax benefit, and having an employee manage their own move isn’t the best way to help them start the job right.
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employee relocation, relocation, relocation program, new hire relocation, mobility, mobility services, mobility program, employee move
    
NuCompass

Retail Financial Services Need to Keep Pace with Customer Savvy

Published By: Pega     Published Date: May 24, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
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Pega

Five Must-Do’s for Simple, Certain, Secure Business-to-Business E-Payments

Published By: SAP     Published Date: May 05, 2016
Executive Summary of the CFO.com Webinar
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sap, ariba, e-payments, b2b, security, enterprise applications, business technology
    
SAP

The State of B2B Payments: Emerging Business Value

Published By: SAP     Published Date: May 05, 2016
Ardent Partners explores new ways to drive financial value
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sap, ariba, b2b, payments, business value, cost saving, payment schedule, e payments
    
SAP

Five Must-Do’s for Simple, Certain, Secure Business-to-Business E-Payments

Published By: SAP Ariba     Published Date: May 05, 2016
Executive Summary of the CFO.com Webinar
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sap, ariba, e-payments, b2b, security, enterprise applications, business technology
    
SAP Ariba

The State of B2B Payments: Emerging Business Value

Published By: SAP Ariba     Published Date: May 05, 2016
Ardent Partners explores new ways to drive financial value
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sap, ariba, b2b, payments, business value, cost saving, payment schedule, e payments
    
SAP Ariba

Is it Your Analytics or Your Clients Who Alert You to a Fraud Problem?

Published By: IBM     Published Date: Apr 26, 2016
New channels and cashless payment ecosystems have created greater risk for financial institutions; the increase in fraudulent activities has compounded the need for more rapid detection and counter measures. Please view this webcast and learn: - The key challenges financial institutions face in rapidly detecting, responding and countering new fraud schemes - The value a cognitive computing approach offers an institution; enabling them to make swifter, more accurate decisions while providing more control and transparency
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ibm, ibm banking industries, risk management, predictive analytics, fraud, cognitive computing
    
IBM

Retail Financial Services Need to Keep Pace with Customer Savvy

Published By: Pega     Published Date: Apr 04, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
Tags : 
    
Pega
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