personalized service

Results 51 - 67 of 67Sort Results By: Published Date | Title | Company Name

Ovum Report

Published By: Microsoft Azure     Published Date: Apr 11, 2018
Developing for and in the cloud has never been more dependent on data. Flexibility, performance, security—your applications need a database architecture that matches the innovation of your ideas. Industry analyst Ovum explored how Azure Cosmos DB is positioned to be the flagship database of internet-based products and services, and concluded that Azure Cosmos DB “is the first to open up [cloud] architecture to data that is not restricted by any specific schema, and it is among the most flexible when it comes to specifying consistency.” From security and fraud detection to consumer and industrial IoT, to personalized e-commerce and social and gaming networks, to smart utilities and advanced analytics, Azure Cosmos DB is how Microsoft is structuring the database for the age of cloud. Read the full report to learn how a globally distributed, multi-model data service can support your business objectives. Fill out the short form above to download the free research paper.
Tags : 
    
Microsoft Azure

CapSpecialty Achieves up to 200 Times Faster Reporting with Snowflake

Published By: SnowFlake     Published Date: Jul 08, 2016
CapSpecialty, through its subsidiaries, is a leading provider of specialty insurance for small to mid-sized businesses in the U.S., offering commercial property and casualty, professional liability, surety and fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty’s creative, hardworking team provides personalized service and cultivates mutually successful partnerships to deliver positive results.
Tags : 
snowflake, capspecialty, insurance, best practices, business intelligence, business management, productivity, project management
    
SnowFlake

Harvard Business Review Analytic Services: Real-Time Analytics

Published By: SAS     Published Date: Jun 06, 2018
Today’s consumers expect immediate, personalized interactions. To meet these expectations, companies must differentiate their brands through timely, targeted and tailored customer experiences based on real-time data analytics. This report, sponsored by SAS, Intel and Accenture and conducted by Harvard Business Review Analytic Services, looks at how businesses are using advanced customer data analytics, along with real-time analytics and real-time marketing, to enhance their customers’ experiences. Learn why organizations that place a high value on real-time capabilities still struggle to achieve them, what companies can do to ensure success as they adopt and implement real-time analytics solutions, and what benefits successful companies are already seeing.
Tags : 
    
SAS

How can you turbocharge your digital transformation through always on customer experiences?

Published By: Group M_IBM Q2'19     Published Date: Jun 10, 2019
In the era of individual-centered economy, customers are demanding faster, more personalized services. To deliver these services, successful organizations realize the benefits of accurate and trusted master data. And in today's always on society, companies can no longer afford to allow downtime for maintenance and scheduled upgrades for these services and the supporting applications. With low latency capabilities in IBM InfoSphere Master Data Management designed to easily connect to applications in a zero-downtime environment, the highest demands for user interactions can now be realized. As a result, businesses can therefore take the next step in their digital transformation initiatives to truly drive personalized differentiated customer experiences to separate themselves in today's crowded marketplace. View this webinar to discover how IBM MDM puts these capabilities within easy reach. The webinar will: Reveal how these capabilities are being delivered on-premise and on t
Tags : 
    
Group M_IBM Q2'19

IDaaS Demonstration: Take a personalized tour of IBM Cloud Identity Service

Published By: IBM     Published Date: Apr 23, 2018
IBM Cloud Identity Service is helping businesses simplify Identity and Access Management (IAM) through a cloud-delivered service (IDaaS). IBM Cloud Identity Service combines the full spectrum of IAM, including federation, web access management, and identity governance with the speed, agility, and lower cost of the cloud. This video demonstrates how to rapidly integrate SaaS and other third-party applications using the "Quick Connect" feature within the IBM Cloud Identity Service and securely connect people and applications to the cloud.
Tags : 
idaas, ibm cloud identity service
    
IBM

Benefits of Web Self-Service

Published By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : 
zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
    
Oracle

A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 13, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
Tags : 
zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service
    
Oracle

Enhancing Telco's competitive differentiation by leveraging customer analytics

Published By: IBM     Published Date: Jul 31, 2015
In its "Restoring Connections" paper based on research of telecommunications firms, IBM ‘s top ranked Institute for Business Value identified actions CSPs can take to reset customer experience and build brand loyalty through innovative, compelling, personalized services based on deep customer insight. Join us as we discuss how to leverage network and subscriber data to create unique customer profiles, personalize engagement, and improve marketing offers.
Tags : 
ibm, telco, customer analytics, csps, consumer behavior, brand loyalty, personalized engagement, big data
    
IBM

Hosted CRM Buyer's Guide: Learn what a Hosted CRM system can do for you

Published By: Tippit, CRM     Published Date: May 15, 2009
Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.
Tags : 
tippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies, enterprise applications
    
Tippit, CRM

A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 01, 2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
Tags : 
zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service
    
Oracle

Benefits of Web Self-Service

Published By: Oracle     Published Date: Nov 01, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : 
zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
    
Oracle

Deliver Extraordinary Customer Experience

Published By: Oracle     Published Date: Apr 05, 2013
Competition is fierce in today's economy and customers know this. They can easily search the Internet to find companies that sell similar products or services at competitive prices. That's why organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
Tags : 
customer experience, internet, leverages, oracle
    
Oracle

Seven Key Requirements for Personalized Recommendation Services

Published By: ChoiceStream     Published Date: Feb 04, 2009
ChoiceStream’s “Seven Key Requirements for Personalized Recommendation Services” white paper outlines e-commerce recommendation services and key capabilities that can improve sales revenue and customer engagement.  You’ll also receive a Recommendation Evaluation Scorecard to help you objectively summarize critical core requirements in order to maximize your return on investment.
Tags : 
choicestream, personalized recommendation services, quality recommendations, collaborative filtering, in-session click analysis, cohorts, cross-sells, cross-promotions
    
ChoiceStream

Deliver Extraordinary Customer Service

Published By: Oracle     Published Date: Sep 11, 2012
If an organization can differentiate themselves by providing personalized and rewarding service, they can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
Tags : 
customer service, crm, oracle
    
Oracle

ContactBabel: The US Contact Center Decision-Makers' Guide: The Self-Services Chapter

Published By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
Tags : 
    
Genesys

ContactBabel: The US Contact Center Decision-Makers' Guide: The Omnichannel Routing Chapter

Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : 
    
Genesys

Your IDaas Checklist: Will Cloud IAM Meet Your Organization's IAM Needs?

Published By: IBM     Published Date: Oct 26, 2017
When choosing among providers of identity and access management as a service (IDaaS), a great place to start is evaluating your own organization’s IAM needs. Create a personalized list of your identity and access management (IAM) needs and determine if IBM® Cloud Identity Service is right for you. With this checklist, you will be able to determine if your needs match up with the benefits of IBM Cloud Identity Service.
Tags : 
iam, idaas, web access management, cloud based security, governance administration, enterprise grade identity
    
IBM
Start   Previous    1 2 3     Next   End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.