phone system

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Are senior business leaders holding back tech adoption?

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Do attitudes to IT adoption vary depending on your seniority within a business? And could this be holding back adoption of technology? These are key questions explored in this paper, which compares the views of mid-level ‘hands on’ IT managers with those of senior directors within British companies. Across both groups, there is a sense that UK business in general is too wary of implementing new technology. But there is a significant divergence of opinion when it comes to a range of factors, such as the extent to which companies invest in new technology, stay on top of the latest tech, and understand its importance to the success of the business. A pattern emerges, whereby the senior leaders within companies are far happier than middle managers with the status quo around technology adoption. And IT managers even suggest that this might be driven by self preservation on the part of senior leaders.
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video conferencing, instant messaging, cloud based computer system, fixed phone line, pbx, cloud based telephony system, call analytics, byod, wearable technology
    
8x8 Inc.

Press #1 For Customer Service

Published By: Infosys     Published Date: May 21, 2018
Our client was a large financial institution with millions of customers using a wide range of products. So when customers called the contact center, they could have any query out of a possibility set of 68 categories. They would want investment advice, or ask about their account. Or they would simply want to reset their PIN. The trouble was that the large range of support offered at the contact center meant long and complex phone calls, as customers often found their way through the interactive voice response (VR) system to the wrong agent. They had to be re-routed-often several times- which gave our clients two problems.
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customer, service, automation, voice, response
    
Infosys

How to Save Big by Moving Your Phone Calls to the Internet

Published By: Plantronics     Published Date: Sep 27, 2013
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
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pbx, pbx phone system, internet phone systems, technology, communications, wireless, business technology, telecom
    
Plantronics

Cut costs now with complimentary quotes from top Business Phone Systems providers!

Published By: Business.com     Published Date: Oct 09, 2012
A business needs a solid business infrastructure in order to succeed in today's marketplace. And one of the most basic building blocks of a company's infrastructure is its business phone system.
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phone systems, efficiency, telecommunications, telecom
    
Business.com

Implementing Fax over IP in Your Organization

Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

The Complete Network Fax Solution for Cisco Environments

Published By: OpenText     Published Date: Nov 08, 2013
Leverage infrastructure investments and reduce costs with a unified, IP-based OpenText RightFax system that fully integrates with your Cisco network environment.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Secure Business Communications: Protecting Sensitive Data in Private & Public Sectors

Published By: OpenText     Published Date: Nov 08, 2013
This independent survey delivers findings on the current state and future trends in data exchange and data storage. You’ll see how data exchange is evolving and “what’s next”. Learn how to improve data exchange and storage security while lowering costs and improving efficiencies.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Hospital Saves Time and Money Implementing Fax over IP

Published By: OpenText     Published Date: Nov 08, 2013
University of Kansas Hospital increases efficient, reliability and security of life critical documents with integrated Fax over IP solution
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Environmental Enterprise Supports Sustainability with Fax Over IP Solution

Published By: OpenText     Published Date: Nov 08, 2013
Veolia Environmental Services reduces paper, enhances scalability with integrated fax over IP solution
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Deloitte Simplifies Nationwide Document Management with Virtualized Fax over IP

Published By: OpenText     Published Date: Nov 08, 2013
Professional services firm consolidates resources for integrated OpenText RightFax delivery via Microsoft Exchange and Konica Minolta MFPs
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Is Your Phone System Holding You Back?

Published By: XO Communications     Published Date: Apr 13, 2015
Enterprise communications is at a critical juncture. Employees require the very best mobility and collaboration tools while IT struggles with tight budgets and lean staffing. Read this paper to learn about these looming challenges and how hosted PBX with Unified Communications can help you address these issues, paving the way for better enterprise communications.
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XO Communications

Top 7 Reasons to Centralize Your Business Communications

Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn 7 reasons why you should centralize your communications. - Lower fixed costs - Less "stranded" bandwith - Free site-to-site calling - Simplified business continuity planning - Reduced staffing requirements - Consistent feature set across sites - Centralized management
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business communications, phone system, centralization, scalability
    
XO Communications

The 80's called. They want their Phone System Back

Published By: InsideUpbg     Published Date: Apr 26, 2013
Choosing a business phone system is one of the most important purchasing decisions you can make for your company. The latest small business phone systems boast dozens of user-friendly features that can give your company the same functionality that large enterprises enjoy. Download our guide to learn important facts about business phone systems, including key benefits and tips for assessing the needs of your business.
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InsideUpbg

Powerful VoIP Systems that Grow as Your Business Does

Published By: InsideUpbg     Published Date: May 11, 2015
For America's growing small businesses, the solutions offered by a VoIP phone system are worth taking noting. VoIP is widely recognized for the tremendous advantages it offers small businesses in terms of cost savings and efficiency. With intuitive features that increase company productivity, and the ability to blend traditional PBX systems into a common platform, VoIP systems help small businesses accomplish much more while spending less.
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InsideUpbg

Powerful VoIP Systems that Grow as Your Business Does

Published By: InsideUpbg     Published Date: May 21, 2015
For America's growing small businesses, the solutions offered by a VoIP phone system are worth taking noting. VoIP is widely recognized for the tremendous advantages it offers small businesses in terms of cost savings and efficiency. With intuitive features that increase company productivity, and the ability to blend traditional PBX systems into a common platform, VoIP systems help small businesses accomplish much more while spending less.
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InsideUpbg

The Essential VDI Guide

Published By: NexGen     Published Date: Feb 09, 2015
Desktop management at any scale is a tedious job. Imaging, reimaging, and troubleshooting desktop systems consume valuable IT resources, and keep employees from being productive. Securing the information generated on desktops, tablets, and smartphones is no simple job either. Many organizations are deploying virtual desktop infrastructures (VDI) for these reasons. But for deployment to be successful, computing and storage infrastructures must deliver high-quality, predictable, and productive user experiences. Often, the best way to accomplish this is through flash-based storage solutions due to its low latency/high IOPS nature. Unfortunately many IT professionals aren't sure what type of flash array is best for their needs or how to ensure that all elements of their VDI work seamlessly. Download now and learn how to validate a provide VDI configuration across NexGen N5 Hybrid Flash Array, VMWare Horizon View, Cisco Unified Computing System™(UCS), and Cisco Nexus Switches.
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nexgen, hybrid, flash, qos, quality of service, it management
    
NexGen

Buyers Guide to Small Business Phone Systems

Published By: Cisco     Published Date: Jan 29, 2009
Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. The most advanced small business telephone systems today run on Internet Protocol (IP) networks—the same network many small businesses use to connect employees, devices and information resources.
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cisco, small business phone systems, ip networks, internet protocol, videoconferencing, unified messaging, mobile softphones, automated attendant, paging and intercom, crm, mobile computing, smart phones, wireless phones, customer relationship management, video conferencing
    
Cisco

Four Keys to Choosing Your Next Business Phone System

Published By: Cisco     Published Date: Mar 10, 2011
Read this white paper to recognize the most vital features of any business phone system.
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cisco, business phone system, voice over internet protocol, voip, ip networks, ip telephony, call center management, call center software, video conferencing, voice recognition, voice over ip
    
Cisco

Produce Importer Keeps Pace with Fast-Moving Marketplace

Published By: Cisco     Published Date: Mar 10, 2011
Fresh Direct Produce workforce is more mobile, responsive with Cisco Unified Communications. To give its employees the immediate, direct communications that the business required, Fresh Direct replaced its phone system with the Cisco® Unified Communications System. The Cisco solution supports all of the company's voice, data, and wireless communications on one secure network.
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cisco, unified communications, fresh direct produce, mobile, wireless communication, voice, data network, phone system, network, mobile workforce, secure network, ip networks, ip telephony, mobile computing, mobile data systems, mobile workers, wireless communications, wireless messaging, wireless phones, wireless security
    
Cisco

Buyer's Guide to Business Phone Systems

Published By: Cisco     Published Date: Mar 10, 2011
Expert business phone system purchasers recommend focusing on four major areas of the decision-making process.
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cisco, business phone system, voip, ip networks, ip telephony, video conferencing, voice recognition, voice over ip
    
Cisco

Dental Office Builds More Secure, Patient-Friendly Practice

Published By: Cisco     Published Date: Mar 10, 2011
All-in-one video surveillance solution helps Skye Dental improve office security and deliver superior patient experience.
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cisco, business phone system, voip, video surveillance, security, voice and data communication, ip networks, ip telephony, video conferencing, voice recognition, voice over ip
    
Cisco

Ten Ways Businesses Save with VoIP

Published By: Cisco     Published Date: Mar 10, 2011
Read this paper to know the 10 ways that businesses can save money with VoIP.
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cisco, business phone system, voip, voice over internet protocol, voice communication, data network, ip networks, ip telephony, network management, video conferencing, voice recognition, voice over ip
    
Cisco

6 Easy Steps to Finding the Right Business VoIP Service

Published By: Cisco     Published Date: Mar 10, 2011
Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization.
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cisco, business phone system, voip, voice over internet protocol, voice communication, infrastructure, ip networks, ip telephony, call center management, call center software, video conferencing, voice recognition, voice over ip
    
Cisco

5 Tips for Saving Money on Your Business Phone System

Published By: Cisco     Published Date: Mar 10, 2011
Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.
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cisco, business phone system, voip, voice over internet protocol, voice communication, ip networks, ip telephony, call center management, call center software, video conferencing, voice recognition, voice over ip
    
Cisco

Wireless Voice in the Office Environment

Published By: Plantronics     Published Date: Oct 18, 2013
Wireless technology surrounds us — in the workplace, at home, and many places in between. Mobile phones, WiFi networks, wireless computer accessories, and cordless phones all use radio transmissions for wireless communication. Even devices not used for communication, such as microwave ovens and lighting systems, emit radio frequency energy that can impact wireless devices. In this crowded radio environment, two technologies have emerged as the standard for wireless voice communication in UC and enterprise applications.
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plantronics, audio device technology, wireless technology, digital telecommunications, wireless headset success, influence deployment, analogue modulation, business conversations, dect, dect architecture, wireless technologies, bluetooth headsets, interference avoidance, roaming range, radio spectrum, channel sharing, density effects, wideband operation, wireless, authentication
    
Plantronics
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