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Predictive service excellence for printers

Published By: Quocirca     Published Date: Feb 23, 2009
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.
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quocirca, printers, networked printers, multifunction peripherals, secure remote monitoring, document output devices, remote monitoring, managed print service (mps), service portal, storage, storage management
    
Quocirca

CASE STUDY | Tokio Marine Life Insurance Singapore

Published By: Rackspace     Published Date: May 28, 2019
Tokio Marine Life Insurance Singapore (TMLS), an established general and life insurance firm, and subsidiary of the first insurance company in Japan, Tokio Marine Holdings, envisioned an e-services portal to improve user experience by providing a single platform for all customer interactions. For its infrastructure and environment development, the insurer engaged the professional managed security and managed public cloud services of Rackspace, to help with the optimization of its Azure cloud platform, as well as to ensure that the migration is compliant to Singapore’s strict regulations on public cloud use by financial services institutions. The new portal that went live recently had Rackspace instrumentally involved in its building, running, managing and optimizing for the Azure cloud, including a best-practice infrastructure design with the latest resiliency and security features. Building on the success of this year-long project, a future collaboration to tap Rackspace’s PCI DSS
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Rackspace

Cisco Improves Software And Product Development With OpenShift Enterprise By Red Hat

Published By: Red Hat     Published Date: Jun 23, 2016
Cisco is a leading provider of networking solutions that transform how people connect, communicate, and collaborate. A US $47 billion global company, Cisco develops intelligent networks and technology architectures for customers in industries ranging from government and military to healthcare and transportation. To help keep pace with rapidly changing customer demand, Cisco built its internal Lightweight Application Environment on OpenShift Enterprise by Red Hat. With this solution, Cisco IT delivers application middleware quickly and easily to internal developers through a self-service portal. Cisco has decreased time to market for new applications, streamlined the infrastructure using containers, increased operational efficiencies, and improved the developer experience.
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cisco, best practices, networking, software development, productivity, business analytics, database development, web development
    
Red Hat

Try Red Hat Enterprise Linux operating system

Published By: Red Hat     Published Date: Feb 25, 2019
Evaluate Red Hat Enterprise Linux for your application deployments, datacenter infrastructure or virtual and cloud environments. Red Hat Enterprise Linux provides a reliable and secure operating system that you can trust to run your most mission critical workloads. This evaluation: Provides a single subscription for a variant of Red Hat Enterprise Linux Offers access to Red Hat's award winning Customer Portal, including knowledge, videos, and documentation Is not intended for production use
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Red Hat

Einstein Noah Restaurant Group Case Study

Published By: Riverbed     Published Date: Oct 16, 2012
Einstein Noah Restaurant Group wanted to find ways for its locations to effectively use its new SharePoint portal and WAN for general communications. Learn how Riverbed WAN optimization decreased their download time from 20 minutes to 16 seconds.
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wan optimization, riverbed, sharepoint, data management, communications, data transfer, networking, business technology
    
Riverbed

SteelCentral Portal ChalkTalk Video

Published By: Riverbed     Published Date: Apr 24, 2015
Short video describing common issues of application performance management and how steelcentral Portal can resolve them.
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api, applications, monitoring, application management, communications, network management, network performance, network performance management, application performance management
    
Riverbed

Is your small or midsize business operating at top efficiency?

Published By: SAP     Published Date: Dec 08, 2011
You're invited to access an exclusive offering called "Interactive Industry Solution Portal for Small and Midsize Businesses" available now. Contained within this portal are 15 separate, industry-specific videos, each with free, downloadable solution offerings.
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sap, kit-digital, technology, interactive, software solution, application integration, business intelligence, quality assurance, data quality, software compliance, service management
    
SAP

KellySearch: Cost-Efficient B2B Search & Revenue Innovator

Published By: SchemaLogic     Published Date: Jun 11, 2008
Kellysearch, a division of Reed Business Information (RBI), is the largest business-to-business (B2B) search portal in Europe. As the web became the primary destination to find information for Kellysearch customers, the need to monetize that content became more urgent in order to stay viable. Kellysearch needed to convert its approach to maximize those opportunities and innovate revenue streams. RBI decided it needed a new infrastructure in order to respond to the demand for timely information and more specific subject matter.
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content, content delivery, cms, content management, schemalogic, content integration, kellysearch, kelly search, rbi, reed business information, reed, content management system
    
SchemaLogic

Best Practices for Healthcare Portal Protection

Published By: SecureAuth     Published Date: Sep 07, 2017
Four steps to raising security without disruption for patient and member portals
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SecureAuth

TEI Of ServiceNow Customer Service Management

Published By: Service Now     Published Date: Jan 26, 2018
Forrester conducted an in-depth interview of Epicor Software Corporation (“Epicor”) about their investment in ServiceNow for transforming their global support system. With ServiceNow, Epicor has consolidated over 15 CRM-based support systems and 50 customer portals into single global support platform for their 20,000 customers worldwide. Download this whitepaper to learn more of what Epicor has achieved.
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Service Now

Hitting Your Targets with Service Catalog

Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication, application integration, application performance management, best practices, business integration, business intelligence, business management, business process automation, business process management, change management, corporate governance, customer interaction service, customer relationship management, customer satisfaction, customer service
    
ServiceNow

Your guide to: Tackling the Top 3 IT Service Management Challenges eBook

Published By: ServiceNow     Published Date: Oct 02, 2015
ServiceNow ExpressSM brings together all the great features you need to address these common IT Service Management challenges and more. • Revolutionize request management with a self-service portal and automated routing • Track assets centrally though an integrated CMDB across all IT processes • Make reporting timely and informative with one-click reporting, dashboards and gauges
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ServiceNow

IT Service Management Blueprint: Consumerize the User Experience

Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
    
ServiceNow

CIO Reveals Secrets Regarding his HIE

Published By: Siemens     Published Date: Jun 20, 2013
The management team at the Inspira Health Network reveals secrets to their successful HIE implementation in this Q&A-style whitepaper.
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hie, physician affinity, mobilemd, care management, health information exchange, patient portal, clinical portal, care coordination
    
Siemens

Rapidly Implementing a Community HIE: A Success Story

Published By: Siemens     Published Date: Jun 20, 2013
The Charlotte Hungerford Hospital’s pioneering success shows that HIEs can deliver tremendous value by facilitating more coordinated care with community hospitals, small physician practices, and often-overlooked members of the healthcare community.
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hie, physician affinity, mobilemd, care management, health information exchange, patient portal, clinical portal, care coordination
    
Siemens

Launching a Patient Portal: Best Practices and Lessons Learned at Main Line Health

Published By: Siemens     Published Date: Jun 06, 2014
In implementing its patient portal, Main Line Health’s goal was to create a one-stop portal for the entire health system. With four acute-care hospitals, several outpatient facilities, a physical medicine and rehab hospital and a drug and alcohol treatment center, Main Line Health needed a solution that could quickly relay information from multiple points of care to thousands of patients.
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siemens, hie, clinical workflows, care coordination, reduce costs, streamline communication, healthcare, patient portal
    
Siemens

Open Your Doors to Your Customers, Partners and Employees

Published By: Soffront     Published Date: Aug 21, 2009
This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for.
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portals, crm portals, customer portal, customer portals, web portal, customer service, customer support, online customer, soffront, enterprise applications, customer relationship management, sales & marketing software, collaboration, contact management, corporate portals, customer experience management
    
Soffront

HP CloudSystem Matrix: Build and manage your laaS

Published By: Sponsored by HP and Intel®     Published Date: May 13, 2013
Learn more about this offering that includes a self-service infrastructure portal for quick auto-provisioning, along with built-in infrastructure lifecycle management to optimize infrastructure, manage the resource pools, and help ensure uptime. CloudSystem Matrix is integrated by design with broad support of heterogeneous environments, including VMware, Microsoft® Hyper-V, and KVM through OpenStack as an enabling technology that manages and provisions virtual machines to the Red Hat KVM hosts.
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Sponsored by HP and Intel®

Priority Solutions International implements SpringCM

Published By: SpringCM     Published Date: Dec 07, 2006
Learn how web services integration enabled Priority Solutions’ clients and vendors to access documents in the SpringCM repository via the company’s self-service Web portal.
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content management, document management, content management system, collaboration, web portal, portals, internet portal, springcm, spring cm, knowledge management, web service management, content delivery, content integration, corporate portals, information management, records management
    
SpringCM

Fairchild Semiconductor, Inc. Case Study

Published By: SyberWorks     Published Date: Oct 21, 2008
Claudia Innes, Corporate Marketing Director for Fairchild Semiconductor, Inc. discusses their use of the SyberWorks Hosted e-Learning Solution to create a marketing-information portal to provide marketing and performance support for their sales staff, sales engineers, partners, and distributors in the power-supply segment.
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syberworks, e-learning, elearning, performance support, learning management systems, learning management system, e-learning, web based training, training management systems, training management system, online training software, web based training software, e-learning, sop automation, seminar logistics, classroom management, online survey tool, competency management, schedule simulation, fda 21 cfr part 11
    
SyberWorks

Univision and Tribilis Enhance User Experience With Optimized Mobile Portal

Published By: Trilibis Mobile     Published Date: Oct 02, 2012
Univision achieves cross-platform content parity and a stellar mobile user experience by utilizing over 100 integration points to deliver its content across 90+ unique mobile sites, making it the most comprehensive Hispanic mobile portal.
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mobile web, mobile strategy, tribilis, tribilis mobile, hybrid apps, mobile first, smartpath, html5, mobile design, mobile development, mobile websites, msite, adaptive design, responsive design, proxy site, tablets, best practices, javascript, mobile apps, apps
    
Trilibis Mobile

Understanding the Powerful Voice of the Consumer

Published By: Uberall     Published Date: Oct 08, 2018
One of the great advantages of the digital age is the vast amount of information and opinions that consumers are exposed to when making a buying decision. This gives enormous exposure to businesses, whether in a positive or negative way. With this significant increase in information, unbiased and authentic customer reviews become increasingly important to both consumers and businesses. There is a wide choice of rating portals and review platforms, that specialize in all types of industries and services.
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consumer, digital, information, portals, services, local marketing, consumer sentiment, reputation management
    
Uberall
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