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Five Tips for Improving Customer Experience

Published By: LogMeIn     Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.
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customer experience, customer satisfaction, customer service, customer support
    
LogMeIn

Social Selling: Fill Your Pipeline in 5 Easy Steps

Published By: InsideView     Published Date: Aug 17, 2015
Whether you’re a marketer, a salesperson, or otherwise contributing to revenue growth, learning a few social selling techniques will help you fill your deal funnel with more–and better–leads. But it’s not as simple as creating a few tweets and browsing through LinkedIn. Put social media at the core of your lead-to-revenue process and get real tips you can use to grow revenue in our webinar, “5 Steps to Using Social Selling to Fill Your Funnel.” This short 30 minute webinar will show you how social selling will help you: Find the best targets Recognize “I’m ready to buy” signals Uncover relevant, real-time insights
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InsideView

Fitness Tips for the Mobile Organization

Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Learn the healthy habits for keeping your mobile workforce productive — and happy. • Focus on a brainpower boost • Sniff out the security threats • Embrace new options for workplace flexibility • Prepare for non-stop spine-tingling connectivity • Take a deep breath: durability is within reach Keep your mobile organization productive and secure with these quick tips. Read more now!
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lenovo, mobile organization, fitness tips, mobile durability, productive organization, healthy mobile habits, workplace flexibility, non-stop connectivity
    
Lenovo and Intel®

Power Patient Engagement with Technology

Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
Involved, informed patients are better able to manage their own care. Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes. Here are 10 tips from Lenovo Health for putting technology to work to reach your patient engagement goals: • Mobile devices, tablets, and interactive technology improve the patient experience • Healthcare facilities can remotely monitor patient progress and health post-discharge • Providers can leverage patient portals and other tools to promote population health • Ensuring patient engagement success requires effective measurement • And more... Lenovo Health provides the solutions and expertise to help healthcare organizations engage patients and achieve the vision of customized care anywhere, from hospital to home. Are you meeting your patient engagement goals? Download this checklist now.
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lenovo, lenovo health, healthcare, healthcare technology, improving patient experience, remote monitoring, lenovo health solutions, customized care
    
Lenovo and Intel®

Guide to Smarter Health Plan Design

Published By: Collective Health     Published Date: Aug 24, 2016
o This guide gives you the practical, actionable steps your team needs to simplify and improve your company's health plan designs so they make sense for your business and your people. It walks through: ? How plan designs get lost in translation ? Plan design: myths vs. reality ? Strategic questions for your team ? Tips to improve and simplify your plan designs
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best practices, business management, health plan
    
Collective Health

Teamwork, Reimagined: The Modern Business’ Guide for Creating a Better Work Relationships

Published By: Cisco Spark     Published Date: Feb 08, 2017
A comprehensive guide to workforce trends, as well as tips and best practices for keeping employees engaged with the brand (and with each other) and ensuring they stay productive on a day-to-day basis.
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Cisco Spark

The truth about motivation and what makes healthy habits stick

Published By: Fitbit     Published Date: Jan 23, 2018
How can a corporate wellness program get your employees motivated? Motivation is essential to maintaining positive behavior changes, especially when it comes to achieving health goals. But how do employees get motivated, and most importantly, stay motivate? Simply put—it depends on the person and why they want to get healthy. Download our white paper, “The truth about motivation and what makes healthy habits stick” to learn: • The ins and outs of motivation • The importance of motivational interviewing • What motivation means for wellness incentives You’ll also get your hands on motivational messaging tips to apply to the various fitness levels at your company. Get your team on a path to wellness today. Download the motivation whitepaper now!
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Fitbit

Econsultancy 2017 Digital Trends in Financial Services and Insurance

Published By: Adobe     Published Date: Apr 23, 2018
2017 Trends in Financial Services and Insurance: Customer is Priority The FSI sector is progressing with a digital, data-driven, marketing mentality, all centered around prioritizing customer experience and taking a more personal approach. The 2017 Digital Trends in Financial Services and Insurance compiles the information shared by over 800 FSI respondents to see what opportunities and obstacles are shaping the future of FSI. Read this report and find out: How data and personalization drive digital transformation How fintech is leading the FSI chase Tips to help future-proof your FSI business
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Adobe

Dos and Don'ts of Evaluating and Deploying a CDN

Published By: Limelight Networks     Published Date: Mar 02, 2018
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge. Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs. Download this guide to learn: The four major performance factors that can affect user experience Why speed alone isn't an accurate measure of performance How a content audit can identify performance bottlenecks The role content storage can play in reducing costs and latency How to decide what features are most important to your business
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content delivery network, cdn, web performance, web acceleration, digital content delivery, ddos protection, ddos, web application security
    
Limelight Networks

Do's and Don'ts of Evaluating and Deploying a CDN

Published By: Limelight Network     Published Date: Aug 12, 2019
As businesses continue to expand their online reach globally, user experience is one of the most important factors for building audience satisfaction and driving revenue. But whether you are delivering videos, web content or even ? les, ensuring engaging online experiences from an increasing variety of devices around the world, is a huge challenge. Organizations have a number of methods for improving user experiences, one of which is leveraging a content delivery network (CDN). But not all CDNs deliver the same level of service. This guide will provide some tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs.
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Limelight Network

Best Practice Tips on Building a Unified Communications Business Case

Published By: ShoreTel     Published Date: Oct 26, 2012
Today's IT investments require bottom-line, quantifiable truths and Unified communications (UC) is no exception. This whitepaper covers best practice tips on building a comprehensive business case for UC systems.
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shoretel, unified communications, return on investment, uc solution, productivity, enterprise applications, business technology, telecom
    
ShoreTel

The 10-Step Guide to Building a Compelling Business Case for a HR System

Published By: Sage People     Published Date: Jan 31, 2019
The way we work has completely transformed. New technology is changing how, where and when we work. In this new landscape, businesses face challenges around growth, talent acquisition and productivity. Employers need to embrace new technology to get ahead in this new world of work, and put people at the heart of their strategy. However, HR and People leaders are in fierce competition for that all-important slice of budget and that makes building the strongest business case for technology investment vital. This guide is designed to help HR and People leaders like you get the financial support you need. You’ll get practical, effective tips on: • Understanding and explaining the true benefits of investing in a new HR system and likely return on investment • Positioning HR as a leader of change throughout your business • Ensuring your HR vision fits in with the business strategy • Getting management and key stakeholder buy-in • Building the strongest business case and the most powerful el
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Sage People

Cross-channel Marketing - 5 Practical Tips to Boost ROI

Published By: Oracle     Published Date: Nov 22, 2018
Modern marketers leverage insights on how consumers browse goods or make a purchase, to design smarter cross-channel programs and create relevant campaigns. Brands that leverage cross-channel marketing see a 91% customer retention rate. You can do this too. Learn how other marketers in ASEAN are leveraging cross-channel to create real business impact. Join this webinar and hear from Charlie Loo, an award-winning marketer and our Principal Consultant on: • five practical ways you can use cross-channel marketing • the importance of cross-channel in a mobile first environment • the difference between multi-channel and cross-channel
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Oracle

The Definitive Guide to Shift Scheduling

Published By: ClickSoftware     Published Date: Nov 17, 2014
From best practices to inside tips, explore how to become a shift scheduling expert.
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shift scheduling, a guide to shift scheduling, best practices of shift scheduling, how to plan and manage shift work, software development, it management, time and attendance software, workforce management software
    
ClickSoftware

SSL/TLS Best Practices Guide v3

Published By: Entrust Datacard     Published Date: Apr 26, 2017
Entrust’s SSL/TLS Best Practices Guide is a key resource for those charged with SSL (Secure Sockets Layer) and TLS (Transport Layer Security) deployment. In our guide, you’ll find expert advice from the thought leaders at Entrust on SSL/TLS certificate installation, and tips for managing security for optimal performance. Included in the SSL/TLS Best Practices Guide: Certificates and Private Keys Server Configuration Application Protection Enhanced Server Security Domain Protection Advanced Certificates Always-On SSL Our guide is designed to help make SSL/TLS certificate installation easier, so you can use SSL expertly and with confidence.
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Entrust Datacard

The Small Business Owner's Guide to Building, Running, and Growing a Business

Published By: Comcast Business     Published Date: Feb 16, 2017
When you’re running your own business, you have to wear many hats. But it’s tough to be an expert in everything from strategy to day-to-day execution across multiple functions: finance, operations, sales and marketing, HR, and more. This comprehensive guide offers tips and advice from a wide range of experts across to help you build, run, and grow your business effectively.
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Comcast Business

Forrester Report: Gauge Your Data Privacy & Security Maturity

Published By: Akamai Technologies     Published Date: Jul 02, 2019
The stakes are high for consumer brands in today’s data privacy landscape. Sophisticated cyberattacks and front-page data privacy breaches threaten to compromise customer data and damage brand trust. To succeed today, brands must implement a data security and privacy strategy that prioritizes customer trust. Are you up to the challenge? Use Forrester Research’s “Data Security and Privacy Maturity Assessment” to gauge your brand’s competencies and identify areas for improvement. You will learn: ? The four key data security and privacy competencies B2C brands must master ? How you measure up against Forrester Research’s recommended best practices ? Tips to make your data security and privacy culture a competitive differentiator
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Akamai Technologies

A Blueprint for Optimizing IT Infrastructure and Operations

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
"This blueprint, based on HPE Pointnext experts’ real-world experience, is a “How To” guide that captures the business and technology challenges driving software defined infrastructure (SDI) and provides actionable steps for overcoming them. Gain tips to transition to hybrid IT and take advantage of software-defined architectures for agile development and self-serve IT.
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Hewlett Packard Enterprise

Determining the True Costs of a Data Breach

Published By: Secureworks     Published Date: Nov 11, 2016
This paper takes an in-depth look at the true costs — both short and long term — of a data breach, and provides steps and tips that executive teams and security leaders can use to determine and reduce the true cost of a data breach.
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managed security services, data breach, security, hackers, security, threat and vulnerability management, cost, hacker detection
    
Secureworks

Increasing ROI in Responsive Web Design

Published By: Adobe     Published Date: Jan 27, 2014
Best practices, tips and examples for understanding responsive web design and its optimization.
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technology, responsive web design, web design, responsive design, research
    
Adobe

Return on Responsive Web Design

Published By: Adobe     Published Date: Jul 09, 2014
This paper outlines factors that influence successful business results and provides tips to achieve efficiency in content design, management, and publishing, ultimately increasing the return on your investment in responsive design.
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responsive web design, adobe
    
Adobe

Enterprise NoSQL For Dummies, MarkLogic Special Edition

Published By: MarkLogic     Published Date: Jun 09, 2017
NoSQL means a release from the constraints imposed on database management systems by the relational database model. This quick, concise eBook provides an overview of NoSQL technology, when you should consider using a NoSQL database over a relational one (and when to use both). In addition, this book introduces Enterprise NoSQL and shows how it differs from other NoSQL systems. You’ll also learn the NoSQL lingo, which customers are already using it and why, and tips to find the right NoSQL database for you.
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MarkLogic

How to Accelerate Your AWS Cloud Journey to Reach Cloud Maturity

Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Organisations moving to AWS seek improved performance, increased innovation, and a faster time to market—but the road to cloud maturity, and ultimately cloud success, proves both challenging and expensive. Learn to accelerate your AWS cloud journey with: A checklist for determining if you have clear visibility into your AWS environment Expert tips for developing proper cloud security best practices Real examples of financial, performance, and security management policies for automating your cloud ecosystem Looking to optimise your AWS cloud infrastructure? Use this eBook to regain control over your visibility and cost management, security and compliance, and governance and automation.
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CloudHealth by VMware

10 best practices for reducing spend in AWS

Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organisations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: Terminate Zombie Assets Rightsize EC2 Instances & EBS Volumes Upgrade instances to the latest generation Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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CloudHealth by VMware

Flash Array Storage: Best Practices, Tips, and Advice from Real Users

Published By: HPE APAC     Published Date: Feb 24, 2017
This paper is intended to educate you on best practices based on real user experience drawn from ITCentralStation.com. We offer all-flash user advice in selecting and building the business case for a flash array storage solution.
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flash storage, flash storage array, all-flash, best practices, flash array storage solution
    
HPE APAC
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