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eBook: The Truth About Cloud in Small Contact Centers

Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys

What Discounts Does Google Cloud Platform Offer and Why Should You Care?

Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
Google Cloud Platform is being widely adopted for its security and performance networking capabilities, machine learning, Kubernetes support, and data analytics. Google has been developing innovative price models to attract new users and provide cost benefits for customers. Read this eBook for answers to questions such as: -What are Committed Use Discounts? -Why do you need Committed Use Discounts? -What are Sustained Use Discounts? -What is the difference between Committed and Sustained Use Discounts? Download GCP Discounts and Why You Should Care to learn how you can take advantage of discounts in Google Cloud Platform to save you money on your monthly cloud bill.
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cloud management, google cloud platform, multicloud management
    
CloudHealth by VMware

CPQ: 5 Steps to the Perfect Quote

Published By: IBM     Published Date: Apr 26, 2017
Find out how IBM Configure Price Quote can help make sales of the most complicated configurable products easy.
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ibm, price quote, sales, pricing
    
IBM

Is Your Restaurant at Risk Over Labor Compliance Violations?

Published By: HotSchedules     Published Date: Sep 11, 2018
There’s no two-second rule when it comes to the law, and in today’s legal environment, maintaining compliance is crucial now more than ever. This ebook provides an overview of the labor laws that impact restaurants today and the high cost of non-compliance. It also presents the features of an automated system that gives restaurants the capabilities they need to meet today’s increasingly complex labor compliance regulations—so they can avoid the high price of non-compliance and create work environments that better serve their employees’ needs and rights.
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HotSchedules

Turn Your Customers into Brand Champions

Published By: Reputation.com     Published Date: Oct 02, 2017
1.Meet the new consumer The migration to mobile and social media will challenge — and change — everything we know about consumer marketing. 2. Who owns your brand? Brand equity can no longer be bought. Online reviews now generate total market transparency for location-based businesses. Reviews tilt the balance of branding power away from companies and into the hands of customers. 3. The battle for brick-and-mortar customers is won or lost on the social web. To win, marketers must actively enlist customers as online advocates. Those who scale online review volume and quality will be rewarded with higher search visibility and more business at street level. 4. “Dark data” provides priceless operational insights Vast amounts of unstructured, unmined sentiment data on social media provides feedback about the customer experience that you can filter using thematic analysis and use to improve operations at the national or location level. 5. Business implications Online reputation stands betwee
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Reputation.com

Watson Order Optimizer Demo

Published By: IBM     Published Date: Apr 25, 2018
Experience IBM Watson Order Optimizer How can retailers efficiently leverage inventory from one channel to serve another without breaking the bank? See how IBM Watson Order Optimizer helps Fulfillment, Operations, and Inventory: Gain a holistic view of omni-channel operations across different functional areas Optimize in real-time against multiple, competing business objectives Utilize inventory at its most profitable price point Make better fulfillment decisions with cognitive insights
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order optimizer, ibm watson, fulfillment, operations
    
IBM

The Complete Guide to Reviews

Published By: Trustpilot     Published Date: Apr 30, 2018
Having reviews is essential, but it’s only the first step Today, the winners in business are not always the ones with the lowest prices or the biggest range of products. In fact, the winners are not even always the biggest brands. The winners are trusted companies who offer an exceptional customer experience again and again. Simply, the winners are those who are listening to their customers. We all know we need reviews on our website, we know visitors to our website want to see reviews to help them make their buying decision. But that is just the beginning. Recognize the full potential that reviews have and you’ll see an improvement in the performance of all your marketing activity.
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marketing, ecommerce, conversion strategies, seo, customer reviews, user generated content
    
Trustpilot

The artificial intelligence effect on industrial products

Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Organizations in the global industrial products industry face significant challenges: cost pressures, increased regulations, disruptive technologies and the increasingly costly delivery of raw resources. High volatility in commodity prices has put severe pressure on company margins and can quickly expose inefficient operations.
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Group M_IBM Q3'19

Pricing IT Services: A Complete Guide

Published By: ConnectWise     Published Date: Aug 22, 2019
There is no easy way to establish the “going rate” for comparable services, because all services are differentiated by other forces, such as individual processes, brand equity, and features. If you’re going to price your services simply based on the competition, you’d better ensure you’re making an exact apples-to-apples comparison, which is easier said than done and not something we recommend. Consider instead, a model where your pricing is based on how much it truly costs you to perform one hour of service. In this eBook, we show you how to calculate your full hourly overhead burden–so you can set the right price for your IT services.
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ConnectWise

The True Cost of Your Free Quoting Tool

Published By: ConnectWise     Published Date: Aug 22, 2019
Of course, there are cases where free really does mean free. But when it comes to using free quoting tools for your business, you may actually be paying a very high price. Spreadsheets and downloadable templates that cost nothing are fine for many business processes, but when relied on for creating quotes and proposals, they can cost you significantly in lost time and potentially lost sales. Making the switch to a CPQ (configure-price-quote) solution will help you automate time-consuming tasks, minimize errors, and create more compelling and professional sales quotes with just a few clicks.This eBook takes a look at how your current process could be hurting your business, and reasons why a quoting tool may be the best way to stop the pain.
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ConnectWise

The Essential Price Management Guide for Technology Solution Providers

Published By: ConnectWise     Published Date: Aug 22, 2019
Smart pricing based on a sound strategy is fundamental to the success of your technology business. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. Sticking to a plan for pricing will help grow your profits, while veering off course can cause devastating effects. Even one or two margin points have the potential to substantially impact your bottom line. ConnectWise Sell is designed to help guide you and your sales team to greater profitability with easy-to-use price management tools.
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ConnectWise

Sentiment Continues to Climb Among Users as BI Tools Migrate to Cloud

Published By: MicroStrategy     Published Date: Aug 29, 2019
Dresner Advisory Services’ eighth annual Cloud Computing and Business Intelligence Market Study in 2019 shows user confidence at an all-time high, with cloud offerings outnumbering traditional on-premises offerings. Sentiment toward cloud and cloud BI turned sharply positive in 2018, with current and future user plans both trending up. Results from our 2019 Dresner Advisory Services New Year User Survey reinforced those findings with ongoing momentum. Sentiment is at an all-time high, and the majority of organizations—51 percent—use cloud BI in 2019. Cloud-based BI vendor products and services are now more plentiful than traditional onpremises products. Still, vendors support any deployment option the customer chooses: public, private, or hybrid, at multiple levels of scale and price. Customers benefit from these choices, which reduce the chance for vendor lock-in. Users have not settled on deployment models but are migrating toward subscription and the adoption of managed services. Ou
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MicroStrategy

Priceline addresses rapid data growth and speeds new offers to market

Published By: HP - Intel® Xeon® processors     Published Date: Nov 07, 2012
Learn how Priceline accommodated significant year-over-year data growth while speeding time to offer new services, boosting storage utilization, and maintaining constant availability.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure, data management, business technology, data center
    
HP - Intel® Xeon® processors

Your Experience Platform: Actionable Insight

Published By: Oracle     Published Date: Jan 28, 2015
In the not-too-distant past, a retailer simply had store-level sales data, from which virtually all planning decisions were made. Today, retailers—from grocery to fashion—are bombarded with data that, with the right tools, can help them gain actionable insight into shoppers’ behavior across channels. In this white paper Oracle Retail explains how retailers can accurately measure consumer interest in specific merchandise and apply that knowledge from one channel to the next, thoroughly understand the implications of promotions on specific customers and customer segments, price on product performance, plan channel-specific assortments accordingly, and coordinate the supply chain processes to ensure execution of the cross channel plan.
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Oracle

Building a World-Class Accounting Organization

Published By: BlackLine     Published Date: Aug 06, 2018
The game is changing. Accounting teams are expected to close the books faster and more accurately than ever before, and what used to be their entire focus is now just the price of admission.
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BlackLine

Is It Time To Have A Talk With Your Vendor?

Published By: Staples     Published Date: Jul 31, 2018
Changing vendors can be a pain. But the upside can be broader product choices, better prices, and deeper expertise. Watch this short video to find out if your organization is getting everything it could be from your primary vendor.
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Staples

The Truth About Cloud in Small Contact Centers

Published By: Genesys     Published Date: Feb 12, 2019
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organisations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large – a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realise a return on investment in as little as three months! Download this eBook and learn: How to calculate ROI and time-to-value in different types of small contact center profiles What factors to consider when selecting a cloud vendor Three common myths about the cloud
Tags : 
    
Genesys

Cloud Service Providers: Drive More Profitable Growth from the Cloud

Published By: Intel     Published Date: Jul 27, 2017
Worldwide spending on public cloud services is set to reach USD 122.5 billion in 2017, an increase of 24.4 percent over 20161. In fact, the compound annual growth rate (CAGR) of spending on public cloud services is almost seven times that of overall IT spending growth and IDC predicts that by 2020, it will top USD 203.4 billion worldwide2. The size of the opportunity for cloud service providers (CSPs) is huge but fierce competition, accelerating innovation and the need to keep prices low continue to create enormous pressure. This paper outlines some of the primary challenges faced by CSPs in making and keeping their business profitable and suggests strategies and innovations that can help cloud businesses to take a greater share of the market opportunity.
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Intel

Applied Pressure: The Strains on an Ailing Implantable Medical Device Supply Chain

Published By: UPS     Published Date: Sep 05, 2017
Our active and actively aging population is the dichotomy fueling significant growth for implantable medical devices. Innovations focused on mobility, engagement and quality of life are directly targeting this growing population. The implantable medical device industry is poised to capitalize on these unique needs, while simultaneously meeting unprecedented cost pressures. It is time for manufacturers to seek expertise in inventory management and logistics for greater visibility, control and profitability. For implantable medical device manufacturers to be as active and healthy as the patients they serve, their future depends on the ability to differentiate products — not only by price, but through cost, service and documented outcomes. New trends in personal health tracking keep patients moving, and data collection will similarly improve the health of your business.
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medical devices, inventory management, logistics, clinical outcomes data, ups
    
UPS

Is It Time to Move from Oracle Hyperion to the Cloud?

Published By: Host Analytics     Published Date: Mar 01, 2018
While Oracle Hyperion remains a market leader in EPM software, that role comes with a hefty price tag and poses some hidden risks that have companies that use it re-evaluating their planning, budgeting, and consolidation needs. Whether used individually or together as an EPM suite, Hyperion Financial Management (HFM) and Hyperion Planning burden finance departments with a high cost of ownership, from server costs and consultants to dealing with the complex integration between products and the different interfaces. As Oracle Hyperion users start to evaluate the cloud, they need to be aware of how benefits of the cloud-based EPM solution compare to on-premises software. We’ve compiled this information to a) help you better understand the full costs and potential risks associated with Oracle Hyperion and b) offer guidance as you evaluate cloud-based options.
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Host Analytics

Cloud Spectator Ranks Google Compute Engine #1 in Price-Performance

Published By: Google Cloud     Published Date: Feb 22, 2018
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Google Cloud

2017 Best Hyperscale Cloud Providers Price-Performance Analysis of North American Hyperscale Provide

Published By: Google Cloud     Published Date: May 09, 2018
2017 Best Hyperscale Cloud Providers Price-Performance Analysis of North American Hyperscale Providers AWS vs Azure vs Google vs SofLayer
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Google Cloud

Boost your Profit Margins with Value-Added Printing Effects

Published By: Canon Solutions America     Published Date: May 24, 2019
In today’s print market, it’s tough to compete on quality and price alone. Offering specialty print effects and applications can help you maintain your margins and wow your customers with your creative expertise. This two-part guide will introduce you to dozens of the most sought-after embellishment techniques and specialty applications, and show you how to integrate them into your existing digital printing workflow.
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Canon Solutions America

Recalibrating for Sustainability

Published By: List Sotheby's International Realty, Singapore     Published Date: Dec 10, 2018
The cooling measures announced by the government on 5 July threw the residential market into a frenzy. Within a span of five hours, over 1,000 units were sold from three new projects as buyers rushed to beat the midnight deadline to avoid paying the new higher Additional Buyer’s Stamp Duty (ABSD) rates. The 1,000 units came from three projects that were launched that night: over 500 units from Riverfront Residences in Hougang, around 300 units from Park Colonial at Potong Pasir and some 200 units from Stirling Residences in Queenstown. For the rest of the quarter, response to new launches was patchy as potential home buyers weigh affordability with opportunity cost. The residential price index edged up by a mere 0.5% q-o-q, a far cry from rises of 3.4% in Q2 and 3.9% in Q1. This moderate price increase shows that the key objective of the cooling measures, which is to achieve a more gradual but sustainable price growth, has been met. Download the full report to Learn more.
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List Sotheby's International Realty, Singapore

Eight Prime Districts Instead of Three?

Published By: List Sotheby's International Realty, Singapore     Published Date: Dec 10, 2018
This paper focuses on analyzing Singapore's new prime areas - Marina Bay and Sentosa Cove - as well as the emerging prime areas - Ophir-Rocher Beach Road Tanjong Pagar and Keppel Bay - against the traditional prime districts. The growing response of homebuyers and investors to the residential properties in new and emerging prime areas has helped to establish price levels that are similar to the traditional prime districts. It is a new dawn of the horizon for the nation, as changes to the urban fabric of the city state will continue to challenge preconceived idea of prime districts. Download this whitepaper to learn more.
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List Sotheby's International Realty, Singapore
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