process automation

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New Strategies to Manage Complexity in IT Automation

Published By: BMC Software     Published Date: Aug 26, 2014
Is your IT Automation strategy saving you money or just becoming more complex and costly? With the right unified strategy, IT Automation can pay for itself and deliver far more business value. Watch this on-demand webinar, “New Strategies to Manage IT Automation Complexity” and learn how to: • Reduce costs by integrating automatio n for servers, middleware, networks and databases • Eliminate manual and tedious IT Operations tasks with both new and existing technology • Save time and money by consolidating configuration management processes across your IT infrastructure • Transform compliance, audit that and remediation from a stressful event to a standard practice Become part of the Automation revival is serving as a catalyst for IT Operations. Watch this on-demand webinar and learn how to integrate your IT automation strategy.
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it automation, strategy, operations, it infrastructure, automation, it management
    
BMC Software

Value of Production Faxing – Solution Overview

Published By: OpenText     Published Date: Aug 19, 2014
An integrated production faxing solution offers a number of benefits to the enterprise. This paper highlights the financial and workflow improvements you can expect by automating the document delivery process in your organization. See why companies that have made considerable investment in back-office automation systems take this next logical step to automate delivery of high volume, transactional paper documents.
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opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, knowledge management, enterprise applications
    
OpenText

Value of Production Faxing – Solution Overview

Published By: OpenText     Published Date: Aug 19, 2014
An integrated production faxing solution offers a number of benefits to the enterprise. This paper highlights the financial and workflow improvements you can expect by automating the document delivery process in your organization. See why companies that have made considerable investment in back-office automation systems take this next logical step to automate delivery of high volume, transactional paper documents.
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opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, knowledge management, enterprise applications
    
OpenText

Ready, Set, Send: Marketing Automation and the Customer Lifecycle

Published By: Bronto     Published Date: Aug 14, 2014
Much like running a marathon, building a successful marketing program takes dedication, patience, training and a lot of stamina. These things don’t happen overnight, especially if your current email program is a tad out of shape. So how do you get your current email program to “feel the burn” and transform into the polished, strong performer you want it to be? This 4-part white paper series will take you through each step in the process, acting as the personal trainer that will whip your triggered email program back into shape, through smarter customer engagement and use of automation.
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marketing automation, triggered emails, customer engagement, email marketing program
    
Bronto

Close, Consolidate and Report For Dummies

Published By: IBM     Published Date: Jul 30, 2014
Use this book to understand why integrating and unifying your closing, consolidating, and reporting process is critical. Learn about re-engineering your point solution approach to these activities by investing in integrated solutions. Achieve automation and enhance your ability to manage internal controls, reduce risks, and efficiently create consolidated financial statements and regulatory reports (including XBRL).
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ibm, business analytics, finance, closing, consildating, reporting, reporting process, internal control management, risk reduction, consolidation, financial statement consolidation, regulatory reports consolidation
    
IBM

On Demand Webcast: Manage your Cloud Services with IBM SmartCloud Orchestrator

Published By: IBM     Published Date: Jul 25, 2014
IBM® SmartCloud® Orchestrator makes complex cloud services easy to manage. Built on OpenStack, IBM SmartCloud Orchestrator provides common cloud services for multi tier application environments on top of compute, network and storage while supporting multiple hypervisors and multi-vendor platforms. It’s designed to simplify and speed the creation and execution of process workflows that then help shorten deployment and change processes in the cloud. With standardization and automation of cloud services through a flexible orchestration engine, IBM SmartCloud Orchestrator (SCO) provides ongoing service lifecycle management and the flexible platform to automate assets that most organizations are already using.
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ibm, ibm smartcloud, cloud services, application management, cloud computing, networking, storage, deployment, lifecycle management, network management
    
IBM

Workload Automation – From Application Development to Digital Service Delivery

Published By: BMC Software     Published Date: May 28, 2014
This paper, "Workload Automation – From Application Development to Digital Service Delivery," describes how a workload automation solution can eliminate the manual processes developers now use to define batch workflows and communicate them to schedulers.By extending the use of workload automation to developers, organizations can implement applications faster, slash costs, and increase service quality.
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big data, hadoop, it management, enterprise applications, business technology, cloud computing
    
BMC Software

Capital One: Winner 2014 Awards of Excellence for IT Management Hall of Famers

Published By: HP     Published Date: May 05, 2014
Leveraging HP breadth to increase security, lower risk, increase efficiency: Find out how CapitalOne has improved compliance, lowered risk, eliminated bottlenecks, reduced cost, and moved from silos to integration by leveraging the HP Software portfolio. Headquartered in McLean, Virginia, Capital One offers a broad array of financial products and services to consumers, small businesses and commercial clients in the U.S., Canada and the UK.
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bsm, business service management, it operations group, it case study, capital one, automation, it management, knowledge management
    
HP

Pediatric Practice Finds Peace of Mind and Improved Outcomes

Published By: Allscripts     Published Date: May 01, 2014
Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.
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allscripts, virdee medical, ehr, practice management, electronic health record, time and investment, pediatric practice, allscripts professional, manual processes, meaningful use, risk management, risk assessment, software updates, secure data, automation, hosted solution, outsourced billing, access control, security management, business process automation
    
Allscripts

Cloud Communications and the Federal Government: Opportunities to Seize

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new “Cloud First” policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
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interactive intelligence, cloud communications, cloud, cloud solutions, government, cloud providers, business process automation, contact center, infrastructure, data center, cloud computing, telecom
    
Interactive Intelligence

Process Automation and Multichannel Technology: Exceptional Customer Experience Drives Success

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
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interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution, it management, business process management, call center management, call center software, telecom
    
Interactive Intelligence

The Complete Process Automation and Case Management System That is Perfect for Your Business

Published By: OpenText     Published Date: Apr 16, 2014
Learn how the landscape of business has changed and see how you no longer need multiple systems, and instead need a complete process automation and case management system that will fit all of your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm, it management, enterprise applications
    
OpenText

The Complete Process Automation and Case Management System That is Perfect for Your Business

Published By: OpenText     Published Date: Apr 16, 2014
Learn how the landscape of business has changed and see how you no longer need multiple systems, and instead need a complete process automation and case management system that will fit all of your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm, it management, enterprise applications
    
OpenText

5 Steps to Simplify APM for Business-Wide Results

Published By: IBM     Published Date: Mar 20, 2014
Application downtime is just one of many costs associated with a fragmented application performance management (APM) strategy. Learn the 5 steps to simplify Application Performance Management through this infographic.
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ibm, apm, application services, data center, application downtime, business implications, visibility, infrastructure, application availability, it management, application performance, application performance management, process automation, apm strategy, deployment, agility, 5 steps for apm, data management, monitoring, application integration
    
IBM

Improve banking with the IBM Smarter Process approach

Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines, business activity monitoring, business analytics, content management system
    
IBM

Smarter Process in the age of the customer

Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines
    
IBM

Improve insurance with a Smarter Process approach

Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM

Improve healthcare and life sciences with a Smarter Process approach

Published By: IBM     Published Date: Mar 04, 2014
A Smarter Process vision for healthcare. We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have set a high bar - in the way they engage customers throughout the entire sales process -not just during the commercial transaction, but before, during and after the transaction. Can healthcare and life sciences meet the challenge?
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management, business analytics, business intelligence, content management system, document management, information management, search and retrieval
    
IBM

Close, Consolidate and Report For Dummies

Published By: IBM     Published Date: Feb 12, 2014
Use this book to understand why integrating and unifying your closing, consolidating, and reporting process is critical. Learn about re-engineering your point solution approach to these activities by investing in integrated solutions. Achieve automation and enhance your ability to manage internal controls, reduce risks, and efficiently create consolidated financial statements and regulatory reports (including XBRL).
Tags : 
ibm, closing, consolidation, reporting, ccr, close management, financial results, disclosure management, integration, ccr solution, business analytics, data integrity, return on investment, risk management
    
IBM

4 Steps to Successful IT Systems Management

Published By: Kaseya     Published Date: Feb 11, 2014
Embrace a new concept and adopt these 4 steps to create IT efficiencies without having to cut service levels. This might just be the change you need.
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kaseya, systems management, technology savvy, it efficiencies, systems management strategy, discovery process, mobile workers, it policies, management data, itam lifecycles, manage environment, automate maintenance, automate remediation, troubleshoot solution, service levels, it service levels, tangible results, distributed systems, automation streamlines, it management
    
Kaseya

The VMTurbo Cloud Control Plane

Published By: VMTurbo     Published Date: Feb 11, 2014
These new software-defined capabilities, enabling enterprises and service providers bridge the gap between software-defined flexibility and the true business potential of the Software-Defined Datacenter.
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vmturbo, software-defined datacenter, sddc, virtualization, virtualizing business, business-critical, business applications, enabling enterprises, service providers, big data, process automation, decision automation, data management, cloud computing, data center
    
VMTurbo

The Gaping Hole in your B2B Marketing Automation

Published By: Invoca     Published Date: Jan 21, 2014
In the rush to digital, B2B marketers have ignored a crucial element that salespeople and buyers need: direct human interaction. Sales teams know that calls close customers, and 97% of B2B technology buyers want direct interactions with the provider during the research and purchase process. So why have we left voice conversations behind? In order to get more sales qualified leads and master marketing automation in a multichannel world, we need to bring back human engagement. Join Invoca and guest Forrester Analyst Lori Wizdo as they examine:
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b2b marketing automation, marketing automation, customer lifecycle, b2b buyers, b2b technology buyers, inbound calls
    
Invoca

Learn How to Drive Exceptional Customer Experience With Process Automation & Multichannel Technology

Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
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process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions, workflow design, business process automation, business process management, call center management, call center software
    
Interactive Intelligence
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