process automation

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Leveraging Intelligent Process Automation: 1300% ROI Delivers $7M in New Revenue Streams

Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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Automation Anywhere APAC

7 Predictions for the 2019 RPA Market

Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Forbes recently referred to robotic process automation (RPA) as “a gateway drug to AI,” referencing its low barrier to entry compared to other technology choices within the AI realm. But while experts continue to tout the future of RPA, what can we expect of it in the short-term? Jump into this resource to get a peek at how experts are predicting RPA’s 2019 will pan out, including notable market shifts, major technology disruptions, and entirely new RPA use cases.
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Automation Anywhere APAC

Eight steps to cloud-native application

Published By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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Red Hat

Robotic Process Automation: Adding to the Process Transformation Toolkit

Published By: Blue Prism     Published Date: Mar 28, 2019
Robotic process automation describes the use of technology to automate tasks that are traditionally done by a human being. The technology itself mimics an end user by simulating user actions such as navigating within an application or entering data into forms according to a set of rules. RPA is often used to automate routine administrative tasks that typically require a human being to interact with multiple systems, but RPA technology is evolving to support the automation of increasingly sophisticated processes at scale within enterprise architectures rather than on the desktop. Over the past two years, RPA has been adopted by a number of business process outsourcing (BPO) providers and a growing number of end-user organizations are now deploying the technology themselves to create “virtual workforces” of robotic workers.
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Blue Prism

Ovum Decision Matrix: Selecting a Robotic Process Automation (RPA) Platform

Published By: Blue Prism     Published Date: Mar 15, 2019
RPA platforms represent a hyper growth market, with enterprises investing in new RPA platforms for process and task automation to achieve greater operating efficiency and agility, while allowing the human workforce to focus on more strategic and higher priority projects and tasks. Intelligent process automation (IPA) is in an early phase of its evolution and represents the next frontier for RPA vendors. This Ovum Decision Matrix (ODM) is a comprehensive evaluation to help enterprise IT and business leaders, including chief information officers (CIOs), enterprise and process architects, IT directors, line-of-business (LOB) leaders and process owners, and digital transformation leaders select an RPA platform that is well suited to their specific requirements.
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Blue Prism

Keys to RPA Success

Published By: Blue Prism     Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and the market leader in enterprise RPA, recently engaged Knowledge Capital Partners (KCP) to survey their client deployments. We used proprietary KCP research tools, and this report summarizes our findings. Based on finalized quantitative survey results as well as our ever-growing library of qualitative case investigations, the report analyzes the management practices and behaviors that underpin the exceptional value achieved by Blue Prism customers as outlined in our January 2018 report “Robotic Process Automation: Benchmarking the Client Experience.”
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Blue Prism

Forbes Paper - Intelligent Automation: How AI and Automation Are Changing the Way Work Gets Done

Published By: Group M_IBM Q119     Published Date: Mar 05, 2019
For years, executives have been automating for efficiency, freeing workers from repetitive tasks, streamlining the back office and looking for cost savings. Now, they are exploring intelligent automation to establish thinking processes—processes that communicate realtime insights to employees, customers and partners across an expanding ecosystem. The ability to add intelligence to automation opens a new universe of possibilities that will have a profound impact on the way organizations operate and the way work gets done. More than anything else, intelligent automation will be a defining factor for the future workforce.
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Group M_IBM Q119

How to Integrate Machine Vision into Industrial Systems

Published By: Intel     Published Date: Feb 28, 2019
The confluence of AI and Industry 4.0 is transforming image processing. As image vision becomes widespread, there is an increasing need to transition stand-alone imaging to an integrated driver of automation feeding insights back into the business systems that monitor overall factory performance. Download the whitepaper to learn more about fitting multiple demands into a single platform— • Building an industrial system with advanced functions like machine vision and Industry 4.0 connectivity • Minimizing the footprint of the systems to save space, cost and power consumption • Adhering to principles of long life, safety, reliability, real-time control functionality alongside AI and IIOT capabilities
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Intel

7 Predictions for the 2019 RPA Market

Published By: Automation Anywhere     Published Date: Feb 21, 2019
A recent Forbes article called robotic process automation (RPA) “a gateway drug to artificial intelligence (AI)”. In other words, RPA, provides organizations with a low barrier to entry into the AI world along with many of its benefits. Call it dipping a toe in the AI waters. What’s clear is RPA is on a tipping point. But will this growth continue? In this e-book we explore 7 predictions for the RPA market in 2019 from the market-leading platform, Automation Anywhere.
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Automation Anywhere

Security Whitepaper

Published By: Automation Anywhere     Published Date: Feb 21, 2019
Robotic Process Automation was born with the vision of empowering business users to create software bots that could interact with enterprise systems just like humans. Its benefits include substantial time and cost savings, improved customer satisfaction, increased workforce morale, and the ability to build a competitive advantage over competitors. But to fully realize all these benefits, it’s important for businesses to select a solution with a robust RPA security architecture that supports core principles, such as least privileges and separation of duties while delivering end-to-end protection for the critical apps and sensitive data involved. This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.
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Automation Anywhere

Tackling RPA at scale – analyst report

Published By: Automation Anywhere     Published Date: Feb 21, 2019
Automation Anywhere’s flagship product is Automation Anywhere Enterprise – a RPA platform offering a variety of tools to help organisations develop, operate and manage RPA bots that automate data entry, data gathering and other repetitive, routine tasks usually carried out as part of high-volume, repetitive work (for example, service fulfilment work in call centres, shared-service centres, and back-office processing environments). Automation Anywhere Enterprise bots can add value both in unattended (server-based, lights-out operation) and attended (desktop-based, interactive) deployment configurations. In this report, MWD Advisors digs deeper into the features and capabilities of Automation Anywhere’s product portfolio, analysing its fast-growth trajectory and highlighting large-scale implementations.
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Automation Anywhere

Midrange Cutomers Demand High-End Functionality at Affordable Rates

Published By: Dell EMC     Published Date: Feb 14, 2019
Technology is quickly moving to the forefront as organizations undertake digital and IT transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. Read this executive summary from Dell and Intel® to learn why businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals. Intel Inside®. Powerful Productivity Outside.
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Dell EMC

Oracle's Recovery Appliance Reduces Complexity Through Automation

Published By: Oracle     Published Date: Jan 28, 2019
Traditionally, the best practice for mission-critical Oracle Database backup and recovery was to use storage-led, purpose-built backup appliances (PBBAs) such as Data Domain, integrated with RMAN, Oracle’s automated backup and recovery utility. This disk-based backup approach solved two problems: 1) It enabled faster recovery (from disk versus tape) 2) It increased recovery flexibility by storing many more backups online, enabling restoration from that data to recover production databases; and provisioning copies for test/dev. At its core, however, this approach remains a batch process that involves many dozens of complicated steps for backups and even more steps for recovery. Oracle’s Zero Data Loss Recovery Appliance (RA) customers report that total cost of ownership (TCO) and downtime costs (e.g. lost revenue due to database or application downtime) are significantly reduced due to the simplification and, where possible, the automation of the backup and recovery process.
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Oracle

Blockchain in Manufacturing: The Next Wave of Industry 4.0

Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Whether you know it as Industry 4.0, the 4th Industrial Revolution, or Smart Industry, Manufacturing is going through a deep transformation, with changes that are centered around digitalization. While most industries are already on this digitalization path, the disruption is more visible and pronounced in manufacturing because it is expanding virtual data and processes into environments that have been fundamentally about physical products. This transformation has already started, and its impact is expected to be massive. Technical, economic, and social changes are expected across the whole manufacturing ecosystem, with jobs shifting from offshoring back to nearshoring. Strong technology elements driving this digital revolution include 3D printing, robotizing and automation, smart factory with IoT and machine learning, and supply chain digitization. Their impact is profound.
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TIBCO Software GmbH

Building a Business Case for Order Management Automations

Published By: Esker     Published Date: Jan 14, 2019
Are you ready to rid your order management process from the pains of paper? Have you explored the advantages that automation could bring your department and entire company? If so‚ it’s time to sell order processing automation to upper management and other key stakeholders! Read our new white paper to discover how order processing automation in an ERP environment benefits the entire organization with: Cost savings due to fewer IT requirements and manual tasks Complete visibility and control thanks to customizable dashboards Improved employee productivity and customer satisfaction Opportunities to “grow lean” as order volumes increase Start building your business case and impressing top executives with your initiative by downloading the white paper today!
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esker, order processing automations, order management, knowledge management
    
Esker

The 7 Worst Practices in Accounts Receivable and Your Solution to Rectify Them

Published By: Esker     Published Date: Jan 08, 2019
Bad accounts receivable (AR) practices are bad for business. Think your AR department is making all the right moves? It’s easy to find out. Download the interactive eBook 7 Worst Practices in AR to see the root causes of AR performance issues, and how robotic process automation can be your vehicle to the path of invoicing excellence. It’s too important to be awful — see where your AR is going wrong!
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Esker

Winning the Billing & Collections Battle: How to Empower Your Company & Customers with AR Automation

Published By: Esker     Published Date: Jan 08, 2019
Accounts receivable (AR) is simple in theory. Keep the bills going out and the money coming in. But controllers and finance directors know the deal: There’s a lot of “other stuff” that gets in the way. This 17-page white paper highlights how robotic process automation simplifies what really matters to the success of AR departments. Discover how it can unlock added value in your business thanks to: • Improved customer experience & staff satisfaction • Reduced DSO & improved employee productivity • Enhanced tracking & forecasting via customized KPIs
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Esker

What’s So Great About Order-to-Cash Automation? 4 Stages of Strategic Benefits

Published By: Esker     Published Date: Jan 08, 2019
Senior business leaders know what’s good for their O2C processes. But when it comes to a solution like O2C automation, separating fact from fluff can be tricky. This eBook aims to shed light on what execs actually care about in order to simplify the decision-making process. Download now to learn about: • The 7 critical processes that make up a typical O2C cycle • The 4 stages of strategic benefits that O2C solutions offer • Results from actual companies that’ve used O2C automation
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Esker

Aligning People, Process & Technology

Published By: Esker     Published Date: Jan 08, 2019
Customer service is, was and always will be a top priority for companies. But today’s digital age has given rise to a new kind of customer with far different expectations — making customer service more complex than ever. Here’s the good news: By aligning People, Process & Technology (PPT), you can not only meet these new expectations, but exceed them by providing a more personalized and proactive customer experience. In this ePaper, you’ll learn how order processing automation helps you: • Create a more engaged, empowered staff • Eliminate low-value tasks like data entry • Provide 100% visibility into every order processed
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Esker

A Checklist for Developing a Future-Proof AP Organization

Published By: Coupa     Published Date: Dec 14, 2018
Data from The Hackett Group’s most recent Purchase-to-Pay Performance Study shows that organizations with high levels of AP automation save 43% on invoice processing costs. However, top-performing organizations don’t focus solely on process automation.
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Coupa

DataOps: DevOps for Data Integration

Published By: StreamSets     Published Date: Dec 05, 2018
Enterprise analytics is quickly evolving into a democratized capability where anyone can access and act on all available information, often in real-time employing advanced techniques. But the complex, dynamic and urgent nature of modern data analytics demands a new approach to data integration. This paper proposes that DataOps, the application of DevOps practices to data analytics, is the best way to overcome these challenges to create an iterative build-operate process for data movement. Read this white paper to: Understand how modern data analytics create data integration challenges due to architectural complexity, operational blindness and data drift. Learn how DevOps pillars of automation and monitoring can create higher developer productivity, operational efficiency and business confidence in data. See specific examples of DataOps functionality being applied to data integration across modern architectures.
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StreamSets

The Business Value of Dell EMC Flash Storage (Infographic)

Published By: Dell EMC Storage     Published Date: Nov 29, 2018
Technology is quickly moving to the forefront as organizations undertake digital and information technology (IT) transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals. IDC interviewed organizations of various sizes to understand the impact of moving significant parts of their storage environments to Dell EMC solutions, powered by Intel®. Download this report to learn more.
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Dell EMC Storage

The Business Value of Dell EMC Flash Storage

Published By: Dell EMC Storage     Published Date: Nov 28, 2018
Technology is quickly moving to the forefront as organizations undertake digital and information technology (IT) transformation projects that enable strategic differentiation in a world where users are leveraging applications and data in new ways. The reality is, most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on IT transformation to modernize and automate their legacy infrastructure and prime themselves to achieve their digital business goals. IDC interviewed organizations of various sizes to understand the impact of moving significant parts of their storage environments to Dell EMC Flash Storage, powered by Intel® Xeon® processors. Download this report to learn more.
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Dell EMC Storage

Automating business processes using APIs

Published By: MuleSoft     Published Date: Nov 27, 2018
In today’s digitally disrupted economy, organizations across industries face competition at unparalleled heights. As a result, differentiation through business automation has become synonymous with convenience and speed. However, since the technology landscape is changing at an increasing pace, business automation shouldn’t be thought of as a one-time, centralized effort in a discrete process. Rather, organizations should view business automation as a way to decentralize access to systems and enable the broader organization. Download this whitepaper to learn: The value of business automation Why traditional approaches to business automation – such as custom code, implementing standalone solutions, or using point-to-point connections – do not suffice. The benefits of an API-led approach to business automation. How organizations like Wells Fargo, the State of Colorado, Tic:Toc, and Addison Lee achieved business automation success using APIs.
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MuleSoft

Practical guide: How to enhance your BPO contract to accelerate automation

Published By: KPMG     Published Date: Nov 21, 2018
Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.
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KPMG
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