process management

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Gartner Magic Quadrant for Data Quality Tools

Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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Group M_IBM Q119

On the Path to Digital Process Automation: A Spotlight on Financial Services

Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
The age of digital transformation is firmly here, and with it comes a seismic shift in how businesses must operate if they intend to stay relevant and profitable. Though the role of process in digital transformation is often over-hyped, in truth, it remains a critical element in the fight to win, serve, and retain customers. In this digital age, businesses must holistically reframe their investment in process automation. In short, a compelling vision for process excellence must underpin this digital transformation, thereby transforming customerfacing processes and digitizing operational processes. The change is so profound that Forrester has renamed the category from business process management (BPM) to digital process automation (DPA). This shift, while continuing to drive down costs and drive up employee productivity, makes customer experience and digital transformation the primary success factors. This represents a powerful and necessary change of focus. In July 2017, IBM commission
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Group M_IBM Q2'19

Robotic process automation: A "no-hype" buyer's guide

Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
There are many paths and possible entry points, from standalone software solutions to sophisticated business process management systems and full outsourcing. Each has its own advantages, drawbacks, potential benefts and level of risk.
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Group M_IBM Q2'19

IDC Report - The Next Frontier for the Mainframe

Published By: Group M_IBM Q3'19     Published Date: Aug 12, 2019
IBM rarely, if ever publicly, talks about the future of IBM Z. When IBM's sales managers have a oneon-one client conversation (under NDA), they might inform the customer about the next processor, but the company rarely talks about the mid- to long-term future publicly. An obvious reason for this is not to disrupt sales, but at the same time, IBM believes that it is sometimes working on problems that the market might not know it has yet. IBM felt that it was doing a disservice to its current and future customers by not being more open, which is why Tarun Chopra, director, Product Management for IBM Systems, and Ross Mauri, general manager, IBM Z, agreed to talk to IDC about the future of IBM Z. In these conversations, IBM was not putting a date on any of the topics it was willing to discuss. But the company was willing to talk about where it is investing R&D dollars and skills.
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Group M_IBM Q3'19

A guide to optimizing digital marketing performance through better data.

Published By: Claravine     Published Date: Jan 03, 2019
Marketers have long struggled with the simple task of knowing which marketing spend is truly effective, and how to optimize that spend. At the heart of the issue lies the challenge of ensuring the data quality and consistency exists to make decisions based on real intelligence. Why is this a problem? First, effective tracking is reliant on the consistent, complete application of campaign tracking codes and associated metadata, which has traditionally been a manual, ungoverned process. Adding to this complexity has been the dramatic expansion of digital marketing point solutions, and the disparate teams expected to execute across each of these channels and geographies. The result is what you would expect—highly inaccurate, incomplete, and inconsistent data that must be manually cleaned before reporting is possible. Fortunately a solution exists. Progressive marketing leaders are implementing Digital Experience Data Management (DXDM), ensuring the rich, consistent insights critical to ma
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Claravine

Quote, Propose, and Close: 5 Steps to Building Winning Sales Proposals

Published By: ConnectWise     Published Date: Aug 22, 2019
You’ve talked through problems and solutions with your prospect and have developed a relationship, and now you’re ready to offer your proposal. You know that the proposal is the first solid evidence of your work product. Invest in your proposal platform and process. Having a repeatable process based on the latest technology and streamlined with your business management platform or CRM will ensure an efficiently processed order. Devote time and resources into training everyone associated with sales on the proposal process. And finally, invest in your branding, image, and marketing to get that professional look that epitomizes who you are. Put these five steps together, and your proposal will stand out against a sea of lackluster competitors.
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ConnectWise

The Future of Knowledge Management: Agile, Governed, and AI-Ready Componentized Content Services

Published By: SDL     Published Date: Sep 20, 2019
Component Content Management: A New Paradigm in Intelligent Content Services While technology has changed the world, the way that companies manage information has inherently stayed the same. The advent of near-ubiquitous connectivity among applications and machines has resulted in a data deluge that will fundamentally alter the landscape of content management. From mobile devices to intelligent machines, the volume and sophistication of data have surpassed the ability of humans to manage it with outdated methods of collection, processing, storage, and analysis. The opportunity afforded by the advent of artificial intelligence (AI) has stimulated the market to search for a better way to capture, classify, and analyze this data in its journey to digital transformation (DX). The paradigm of document-based information management has proven to be a challenge in finding, reusing, protecting, and extracting value from data in real time. Legacy systems may struggle with fragmented information
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SDL

Performance Management: Keep Employees Engaged and Motivated

Published By: Oracle HCM Cloud     Published Date: May 25, 2017
Many organizations have looked at their performance management processes but still have not found a way to make them more effective. Read now to discover what today's HR leaders are doing to make a difference and how they're keeping employees engaged and motivated by transforming an unpopular task into an integral part of their talent management strategy.
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Oracle HCM Cloud

The Cloud: Up Where Customer Service Belongs

Published By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
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cloud, communication, customer services, process visibility, mobile workforce management, application performance management, workforce management, workforce management software
    
ClickSoftware

Eliminating Front Office and Field Workforce Communication Barriers

Published By: ClickSoftware     Published Date: Mar 20, 2014
A white paper on how the customer experience can be improved through the elimination of front office and field workforce communication barriers.
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cloud, communication, customer services, process visibility, mobile workforce management, business integration, business management, workforce management
    
ClickSoftware

How to Eliminate App Overload eGuide

Published By: Sage     Published Date: Nov 28, 2017
In just a few short years, we’ve gone from “there’s an app for that” to “there are way too many apps for that.” Whether you call it app overload or app sprawl, the issue of too many applications, systems, and processes has created inefficiencies in business management and an unnecessary gap between the front office and back office. This article takes a look at the phenomenon. It also offers a solution to dissolve the obstacles and boundaries that hinder your business. Read more.
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Sage

Real Estate Management Companies Leverage a New Approach to Benefit Clients

Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees. Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses. It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.
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canon business process services, outsourcing services, managed services, logistics services, warehouse management, facilities management, commercial real estate management, corporate real estate management
    
Canon Business Process Services, Inc.

Cut Costs, Meet Strategic Goals and Manage Document Processes With Confidence

Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
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canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas
    
Canon Business Process Services, Inc.

Strategies To Run a Lean Supply Chain

Published By: Epicor     Published Date: May 28, 2008
This paper from Ventana Research describes lean manufacturing and how it can be applied to supply chain management.
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lean, lean methods, bpm, business process management, erp, enterprise resource planning, scm, supply chain
    
Epicor

The Visible Supply Chain: Ensuring End-to-End Optimization

Published By: Epicor     Published Date: May 28, 2008
Today’s supply chain is, of course, the primary processing mechanism of every manufacturing company. But it’s more than that: Its multifaceted, multicompany, multinational structure makes it the most complex management challenge found in any enterprise. Supply chain management no longer means just making sure that the right resources and the right materials move to the right place at the right time.
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scm, supply chain, epicor, lean, manufacturing, manufacturer, lean methods, enterprise resource planning
    
Epicor

Six Technology Tactics to Promote Corporate Responsibility

Published By: Epicor     Published Date: Apr 01, 2009
This white paper presents how to use technology systems to help your business promote corporate social responsibility.
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corporate social responsibility, enterprise applications, enterprise resource planning, epicor, corporate responsibility, green it, csr, globalization
    
Epicor

Red Hat JBoss Data Grid: The Perfect Solution for Big Data and Application Performance

Published By: Red Hat, Inc.     Published Date: Jul 10, 2012
Today, as IT departments struggle to design and implement solutions capable of managing exponential data growth with strict requirements for application scale and performance, many of them are turning to in-memory data grids (IMDGs).
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it departments, data growth, managing data growth, application scale, application performance, in-memory data grids, imdgs, big data
    
Red Hat, Inc.

Tackle the Challenges of Virtualization Management.

Published By: BMC ESM     Published Date: Aug 19, 2009
Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process – from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software.
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bmc software, virtualization, service management processes, service management solutions, virtualization enabled, networking, it management, storage virtualization
    
BMC ESM

Unlock the Hidden IT Opportunities in Troubled Economic Times

Published By: BMC ESM     Published Date: Aug 20, 2009
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook.  So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today’s financial challenges.
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bsm, bmc, it executives, it costs, it management, process management, business management, workflows
    
BMC ESM

Achieving Operational Responsiveness Through Responsive Process Management

Published By: Progress Software     Published Date: May 27, 2010
According to an independent study from research firm Vanson Bourne, most businesses have a long way to go before they are able to respond to market or customer changes quickly enough to be competitive. Unfortunately for businesses, there's often a disconnect between business objectives and what information technology can deliver. This whitepaper will demonstrate how Progress Software can empower your company to respond to changing conditions and business events as they occur, enabling business leaders to capitalize on commercial opportunities, drive greater efficiencies in their organizations, and reduce risk.
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rpm, responsive process management, operational responsiveness, progress, application performance management, best practices, business activity monitoring, business integration
    
Progress Software

Real Life Scenarios of Progress Control Tower for Better Business Making Decisions

Published By: Progress Software     Published Date: May 06, 2010
Check out these three screenshots of real life everyday scenarios in the Airline and Shipping/Logistics Industry to see how the Progress Responsive Process Management suite enables business users to, gain real-time visibility into business processes, immediately respond to events, continuously improve business performance, and all without disruption to the existing infrastructure.
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progress software, control tower, business intelligence, airline, process management, rpm, application performance management, best practices
    
Progress Software

The Progress Responsive Process Management (RPM) Suite Brochure

Published By: Progress Software     Published Date: Mar 21, 2010
Learn how the Progress RPM Suite integrates easily into your existing infrastructure to provide real time visibility, take action on issues, and improve your business processes. Download the product brochure now!
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progress rpm brochure, progress software, progress datasheet, rpm datahsheet, rpm brochure, progress brochure, responsive process management, progress data sheet
    
Progress Software

Achieving Response Process Management in Financial Services

Published By: Progress Software     Published Date: May 27, 2010
Financial services firms can achieve a higher level of operational responsiveness with the seamlessly integrated and customizable responsive process management (RPM) solution from Progress Software. Monitor, control and improve your business in real time with this suite of tools designed to help financial services firms deliver a higher level of business performance while sensing and responding in real time to changing conditions and business events. Easily integrated into your exiting IT environment, the Progress RPM solution allows financial services firms to gain real competitive advantage. Download the white paper now!
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responsive process management, operational responsiveness, financial services, securities, trading operations, loan approval, capital markets, derivatives trading
    
Progress Software

Leverage Responsive Process Management for the Communications Industry

Published By: Progress Software     Published Date: Jul 20, 2010
The Responsive Process Management (RPM) Suite from Progress Software enables a high level of operational responsiveness for communications service providers. Faced with a need to gain a competitive advantage and create connections with customers, communications service providers require a flexible, integrated management suite that adapts to shifts in consumer interactions and market conditions in real time. Progress RPM based OSS/BSS solutions meet these challenges without the need for a massive overhaul to existing systems and infrastructure. Download this free whitepaper to learn more about how the communications industry can leverage Progress RPM to achieve operational responsiveness.
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progress rpm brochure, progress software, telecom, progress datasheet, rpm datahsheet, rpm brochure, progress brochure, responsive process management
    
Progress Software

Bloomberg Report: Open Symbology and Market Identifiers Overview

Published By: Bloomberg     Published Date: Nov 29, 2010
An open symbology framework for financial instrument identifiers can automate and accelerate transaction processes while driving out costs and introducing higher levels of transparency for effective risk management. Bloomberg explores open symbology in the securities industry. *Whitepaper content is specific to Financial Industry Executives*.
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bloomberg, open symbology, market identifiers, financial instruments, analytics, business intelligence
    
Bloomberg
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