process management

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Realising the full benefits of MFP integration with network fax

Published By: Lane Telecommunications     Published Date: Apr 14, 2009
There is little doubt that Multi Function Peripherals (MFP) offer businesses of all sizes significant benefits: they combine printing, scanning, copying and fax functions in one machine and deliver considerable cost and space savings. They also address some very important business process, management and legal issues faced by virtually every business. Within this discussion document we concentrate on the fax element and look specifically at the integration of MFPs with network fax run through a fax server such as Lane’s Passport Fax Server.
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fax over internet protocol, mfp, multi function peripherals, network fax, erp applications, off-the-shelf, compliance, fragmented audit trail, optimum mfp, smtp, secure messaging, latency, lane, kudos, enterprise applications, business management, ip faxing
    
Lane Telecommunications

5 Data management for analytics best practices  

Published By: SAS     Published Date: Mar 06, 2018
For data scientists and business analysts who prepare data for analytics, data management technology from SAS acts like a data filter – providing a single platform that lets them access, cleanse, transform and structure data for any analytical purpose. As it removes the drudgery of routine data preparation, it reveals sparkling clean data and adds value along the way. And that can lead to higher productivity, better decisions and greater agility. SAS adheres to five data management best practices that support advanced analytics and deeper insights: • Simplify access to traditional and emerging data. • Strengthen the data scientist’s arsenal with advanced analytics techniques. • Scrub data to build quality into existing processes. • Shape data using flexible manipulation techniques. • Share metadata across data management and analytics domains.
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SAS

Smarter Process in the age of the customer

Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines
    
IBM

Don't Settle for a "Good Enough" B2B Lead Management Solution

Published By: Neolane, Inc.     Published Date: Jan 08, 2010
This white paper provides advice on how to avoid the #1 mistake many of your peers made when going through the technology selection process: settling for a lead management solution that's "good enough" instead of putting in the hard work required to identify one that meets their needs now and in the future.
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neolane, b2b lead management, automated, marketing automation, lead generation, enterprise marketing software
    
Neolane, Inc.

Enterprise ALM: Take the Pain Out of Compliance

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how you can simplify compliance and automate the transition from development to production with complete traceability.  Benefit from process definition and enforcement, and automatic generation of audit trails.  Add consolidation to single, global repository where you move code into a single software change and configuration management instance that works globally, but performs as if everything were local.  Result: savings and productivity.
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serena, compliance, traceability, enforment, software, single software, alm, collaboration, efficiency, productivity, enterprise, application lifecycle management, gartner, mission critical, sox, hippa, cmmi, audit, enforcement, security
    
SERENA Software, Inc

Best Practices for Unified Development Process Management

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn what you can do to unify development processes, drive down development costs and improve productivity and coordination across distributed teams. Leverage existing investments in tools, systems and methodologies to increase visibility, control and effectiveness with your application development processes.
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process management, visibility, control, application development, unified development, serena software, best practices, serena, cost-cutting, scm, software configuration management, government regulation, sccm, escalation management, micros, development costs, international computing
    
SERENA Software, Inc

Lean BPM: The Era of Collaborative Process-Centric Applications

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.  You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
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collaborative, process-centric applications, serena software, serena, bpm, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning, esb, enterprise service bus, soa, service-oriented architecture, api, unified, virtual, deployable
    
SERENA Software, Inc

Lean BPM: Process Pain to Process Gain in Three Simple Steps

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Lean BPM is focused on radically simplifying how business processes and management are delivered. Processes are designed quickly and easily by the business user closest to the problem. Working solutions are delivered incrementally to your users in record time. Serena delivers the easiest business process development. No coding. No consultants. No kidding.
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serena, serena software, lean bpm, serena, serena software, working solutions, workflow, application, office, interfaces, mashup, saas, soa, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning
    
SERENA Software, Inc

Lean BPM- The Era of Collaborative Process-Centric Applications.

Published By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn how to deliver lean business process management (BPM) via collaborative process-centric web applications inexpensively and quickly.You can develop applications in days rather than months, deploy in minutes and get a quick return on that precious IT investment. Define processes easily, and get them online quickly. Mashup technology for lean BPM makes it simple to build collaborative process-centric applications, without coding.
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collaborative, process-centric applications, serena software, serena, bpm, business process management, it investment, business mashups, crm, customer relationship management, erp, enterprise resource planning, esb, enterprise service bus, soa, service-oriented architecture, api, unified, virtual, deployable
    
SERENA Software, Inc

Mastering New Challenges in Text Analytics

Published By: SPSS Inc.     Published Date: Mar 31, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
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spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs, wikis, e-mails, instant messaging, predictive analytics, bottom up approach, documents, customer relationship management, crm, voice of the customer, competitive landscape, security threats, understanding text
    
SPSS Inc.

Change Management: Reduce the Chaos by Taking Control

Published By: Numara Software     Published Date: Jul 09, 2009
This webinar will discuss the challenges in designing a workable change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. This webinar will also show you how quickly Numara FootPrints Change Management can help you effectively and easily manage change, ensure compliance in IT, as well as other functional areas of your business. Learn more today!
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change management, numara, footprints, sox, sarbanes-oxley, itil, compliance tracking, sas70, infrastructure, control, purchasing, process management, facilities maintenance, it service management, compliance, it management, sarbanes oxley compliance
    
Numara Software

Numara Track-It! Help Desk Management for Improved Efficiency and Easier Requests

Published By: Numara Software     Published Date: Jul 16, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
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help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, business process automation, business process management, call center management, customer relationship management
    
Numara Software

Optimize Your Sales Performance in the Cloud with Microsoft® Dynamics CRM Online

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, opportunity management, sales process workflow, forecasting and sales analytics, and account management.
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microsoft dynamics crm online, sales force automation, sfa, sales cycle, cloud, office outlook integration, analytics, business analytics, business process automation, customer interaction service, customer relationship management, customer satisfaction, customer service, sales & marketing software
    
Microsoft Corporation

Transforming Spreadsheets: Planning, Budgeting and Forecasting for Midsize Companies

Published By: IBM     Published Date: Sep 03, 2013
This paper describes how workgroups and midsize companies can transform their spreadsheet-only process to create flexible and timely plans, budgets and forecasts. It outlines recommendations for implementing a complete performance management system, using IBM Cognos Express, an integrated reporting, analysis and planning solution purpose-built for workgroups and midsize companies.
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transforming spreadsheets, planning, budgeting, forecasting, midsize companies, cognos express, management system, ibm, knowledge management, enterprise applications, business technology
    
IBM

Five Steps to Embedding Business Analytics into Your Organizational Processes

Published By: IBM     Published Date: Nov 08, 2013
Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.
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ibm, embedding business analytics, organizational processes, business analytics, building smarter processes, insight and alignment, consistent information, accurate information, business intelligence, connect business processes, performance management, customer metrics, internal processes, external processes, competitive benchmarking, critical insight and alignment, business management, business process management, content integration, productivity
    
IBM

Push Sales Productivity to the Next Level

Published By: ClearSlide     Published Date: Oct 24, 2013
Many sales leaders are learning that a successful approach to enablement includes providing reps with tools that can help them monitor and track the steps the buyer has already taken on his or her journey. This guide will show you how.
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sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics, clearslide, customer management software, sales prospect tracking, customer engagement tools, optimize sales process, sales predictability tools, sales productivity tool, sales web tools, mobile apps for sales, online collaboration tool, how to deliver a good sales pitch, email pitch, presentation sharing software, improve sales forecasting, improve sales management
    
ClearSlide

CSO Insights: Optimizing Sales Engagements

Published By: ClearSlide     Published Date: Oct 24, 2013
To explore how effectively sales organizations are dealing with change, CSO Insights conducted a Sales Engagement Optimization (SEO) study, gathering input from 354 firms. Download now to see the results.
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sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics, clearslide, customer management software, sales prospect tracking, customer engagement tools, optimize sales process, sales predictability tools, sales productivity tool, sales web tools, mobile apps for sales, online collaboration tool, how to deliver a good sales pitch, email pitch, presentation sharing software, improve sales forecasting, improve sales management
    
ClearSlide

How to Clone Your Closers

Published By: ClearSlide     Published Date: Oct 24, 2013
Some salespeople are just naturally better than the rest. But with the right insights from technology, you can create more top sellers within your organization.These 5 tips can help you transform your entire team into top sellers.
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sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics, clearslide, customer management software, sales prospect tracking, customer engagement tools, optimize sales process, sales predictability tools, sales productivity tool, sales web tools, mobile apps for sales, online collaboration tool, how to deliver a good sales pitch, email pitch, presentation sharing software, improve sales forecasting, improve sales management
    
ClearSlide

Improve banking with the IBM Smarter Process approach

Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines, business activity monitoring, business analytics, content management system
    
IBM

Improve insurance with a Smarter Process approach

Published By: IBM     Published Date: Mar 04, 2014
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM

Improving Corporate Collaboration: Microsoft Skype for Business—the Complete Business Collaboration

Published By: Polycom     Published Date: Jun 08, 2016
"Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. One of the software leaders in the UC space is Microsoft. As organizations look past IM and presence to explore other productivity and efficiency gains that might come with Skype for Business integration, the next logical step is Enterprise Voice. In this brief, you’ll gain valuable insight into the following 3 common questions companies ask before deploying Skype for Business Enterprise Voice: 1. What are the risks of deploying Skype for Business Enterprise Voice? 2. What is the quality of Skype for Business Enterprise Voice? 3. How can Skype for Business Enterprise Voice transform my company? Step inside this whitepaper for guidance from UC industry analyst, ZK Research. "
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity, network architecture, application integration, business management
    
Polycom

Top 10 Ways to Maximize Your Skype for Business Investment

Published By: Polycom     Published Date: Jun 08, 2016
Whether you are planning to retire legacy phone systems or have already adopted Skype for Business, organizations are looking past IM and presence and exploring other productivity and efficiency gains. And the most logical first step is Voice. Discover how to take full advantage of Skype for Business in this white paper from ZK Research: The Top 10 Ways to Maximize Your Skype for Business Investment. 2 ways are to make Skype for Business part of your BYOD strategy and consolidate infrastructure. Find out the remaining 8 ways to maximize your investment - and how to make it work for you.
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity, business intelligence, business management, content management system
    
Polycom

Ready your huddle spaces for Office 365 online meetings [webcast]

Published By: Polycom     Published Date: Sep 07, 2016
"Seeing is believing. How we connect and collaborate is changing. It’s no longer about reviewing a PowerPoint deck or a document sent out in advance in the meeting invite over a voice bridge. It’s now about collaborating and working in real time with voice, video and content sharing—as a team. Together, Microsoft and Polycom make it simple. Watch now an interactive session covering the following hot topics: How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce conferencing/communications costs. How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces. Polycom RealPresence Trio and how it accommodates our 3 collaboration needs: Voice, Content and Video. How easy it is to set up and how easy it is for users to connect. How flexible your workspace transition plan can be. Don’t miss this session featuring Polycom and Skype for Business solutions experts, Peter Huboi and Jovito Salonga, for a d
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity, business management
    
Polycom
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