process management

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Emerging Leaders: Build Versus Buy

Published By: Taleo     Published Date: Jan 25, 2012
This paper highlights the practices and process required to develop leaders internally by building their capabilities, as well as the best practices required to acquire leadership talent from external hires by buying that capacity. This "build versus buy" question challenges organizations to think and act holistically across multiple talent management functions.
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taleo, human resources, emerging leaders, talent acquisition, hr management
    
Taleo

Adding the Time Dimension to BPM

Published By: BP Logix     Published Date: Jan 17, 2011
This white paper covers how time is the critical element of the planning, oversight, and improvement of business processes. Learn how business users can gain ultimate control making processes more effective.
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bpm, business process management, process management, worklfow
    
BP Logix

Data Governance for Operational Data Quality

Published By: Trillium Software     Published Date: Jun 06, 2011
The second Web seminar in the series is titled "Data Governance". Learn how Digital River successfully implemented Data Governance across their organization.
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trillium software, operational data quality, upstream operational systems, data governance, data monitoring, businessprocesses, digital river, data management
    
Trillium Software

Mitigate Risk of Project Failure With This Planning Guide

Published By: AtTask     Published Date: Feb 11, 2012
To protect their investment in a project, an organization needs to engage in a three step process to put a reasonable and viable risk management plan in place. This free guide walks you through the process.
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project risk management, risk management tools, it project risk management, enterprise risk management, risk management plan, business risk management, knowledge management, employee performance
    
AtTask

Integrated Talent Solutions Link Business Strategy and Competency Management

Published By: Intelladon     Published Date: Mar 10, 2012
Listen to this webinar to learn how a well-integrated talent management suite can make a competency management process easier, more efficient and more sustainable and ultimately close the loop between business strategy and competency management.
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talent management, human resources, hr management, employee management, performance management
    
Intelladon

Automating Fax and Email Orders into ERP to Complete Your E-Vision

Published By: Esker     Published Date: Jul 15, 2013
Whether the number is a minority or a majority of total sales order volume, fax often represents the bulk of a company’s order management expenses. Fax orders typically require a separate processing environment made up of fax machines or, preferably, fax server software to capture orders and distribute them among CSRs who enter the information into ERP applications.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

Advantages of Order Processing Automation as a Cloud Service

Published By: Esker     Published Date: Jul 15, 2013
Improving order management via a SaaS environment.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

Sales Order Processing Buyer's Guide: Questions to Ask When Choosing Automation Solution Provider

Published By: Esker     Published Date: Jul 16, 2013
Manually processing sales orders is inherently labor-intensive, time-consuming and error-prone, requiring valuable resources to manage each part of the process.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

MEDRAD Case Study

Published By: Esker     Published Date: Jul 16, 2013
Case Study: MEDRAD, INC: Creating a Paperless Environment for Customer Order Processing.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

MEMC to Eliminate Manual Sales Order Entry with Sales Order Automation Solutions from Esker

Published By: Esker     Published Date: Jul 16, 2013
To address the inefficiencies related to manual order processing, MEMC began to search for an automated solution that would capture orders and input them directly into its SAP system.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems

Published By: Esker     Published Date: Jul 16, 2013
Companies today recognize that they must deliver outstanding customer service in order to acquire new customers and retain existing ones.
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order processing, sales order processing, sales orders, order management order automation, edi, customer service, fax orders, email orders
    
Esker

Automating Fax & Email Orders into ERP Systems

Published By: Esker     Published Date: Jun 29, 2016
In a perfect world, every sales order your company receives would go straight into your business system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: - Automate fax, email, EDI, and other orders into your ERP or other business applications. - Eliminate the cost and errors of manual order processing - Consolidate resources to simplify your IT landscape. You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management, business intelligence
    
Esker

15 Factors to Consider When Changing How You Process Payroll

Published By: Sage     Published Date: Oct 17, 2013
Learn about the numerous considerations that must be taken into account when changing your payroll process and see how these 15 factors can guide you towards the best solution for your organization.
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process payroll, payroll, employee management, productivity, performance, best practices, business process management, employee performance
    
Sage

Commonwealth Bank of Australia Success Story - DPA

Published By: Verint     Published Date: Apr 24, 2013
Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.
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case study, big data, organization, desktop process analytics, process management, analytics, workforce management, application integration
    
Verint

Best Practices Guide: Optimizing Your Construction Business for Profitable Growth

Published By: Maxwell Systems     Published Date: Sep 05, 2013
Construction companies are meeting the challenge of ever-intensifying competition by refining their business operations with standardized operating practices and “visible” information that is shared among multiple departments. “Before, only owners who wanted to grow a very large company would worry about transitioning from the informal business they started to formalized, standardized business processes,” says Jim Flynn, CEO of Maxwell Systems, a leading provider of construction management software solutions, expert services, and best practices. “But in the current environment, you also have to make that transition just to stay competitive and improve your profitability.”
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construction, business processes, business management, process management, operations management
    
Maxwell Systems

Sales Process Map

Published By: Salesforce.com     Published Date: Jun 17, 2013
A step-by-step guide to attract prospects, qualify leads and close deals faster. Includes a new map of social channels in the lead process.
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qualify leads, close deals, social channels, lead process, crm, customer relationship management, software development, wireless
    
Salesforce.com

Improve government with a Smarter Process approach

Published By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
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government, smarter process approach, agility, business process management, bpm, cities, efficient government, content management system
    
IBM

Improve insurance with a Smarter Process approach

Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics
    
IBM

Improve healthcare and life sciences with a Smarter Process approach

Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan
    
IBM

The Future of Talent Management: Underlying Drivers of Change

Published By: Oracle     Published Date: Nov 01, 2013
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
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zenithoptimedia, oracle, future of talent management, economic factors, the knowledge economy, globalization, structural unemployment, generational geographies
    
Oracle

From Chaos to Control: Creating a Mature File Transfer Process 

Published By: IBM     Published Date: Apr 22, 2014
Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own. 
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ibm, file transfer, mft, ftp, managed file transfer, mature file transfer process, mft platform, content management
    
IBM

7 Proven Practices to Strengthen Release Management

Published By: IBM     Published Date: Jul 29, 2014
This white paper will discuss key tips for improving a release process and strengthening release management. Once the following practices are in order, the process can be enabled to keep up with the pace of Agile, and reduce the risks associated with rapid deployments.
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ibm, ibm urbancode, release management, release process, deployments, rapid deployment, agility, application releases
    
IBM

2015 Gartner Magic Quadrant: Unified Communications for Midsize Enterprises

Published By: Cisco     Published Date: Aug 27, 2015
Magic Quadrant report looking specifically at on-premises unified communications requirements for midsize organizations with 100 to 999 employees.
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unified communications, midsize enterprise, uc solutions, productivity, business process, enterprise communications methods, integrated application, collaboration application
    
Cisco

Forbes Insights: 8 Advantages of Video Conferencing-NEW MORGAN PAGE

Published By: Cisco     Published Date: Aug 27, 2015
Read this whitepaper to learn how top 8 ways video conferences are helping companies improve their business advantage.
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video conferencing, business intelligence, collaboration management, forbes insights, online conferencing methods, customer service, problem solving, business process management
    
Cisco
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