product commoditization

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Monetizing Services in the New Hyperconnected World

Published By: SAP     Published Date: Jun 30, 2011
Learn more about today's challenges of monetizing connected services across diverse industries such as high tech, financial services, telecommunications and how SAP can help you maximize these opportunities.
Tags : 
sap, monetizing services, hyperconnected world, internet, wireless networks, cross industry drivers, changing business models, product commoditization, service economy, service-based business model, quality of service, customer interaction service, customer service, service oriented architecture, service management
    
SAP

Restoring Connections

Published By: IBM     Published Date: Jul 31, 2015
Commoditization is a serious threat to the telecommunications industry. Most CSPs offer similar services at rates designed to win what has become a price war. As a result, many face decreasing margins and difficulty sustaining differentiation based on prices or products alone. On top of commoditization, CSPs also face competition from OTT providers and an increasingly knowledgeable and demanding customer base. With access to growing amounts of data from an ever-increasing number of sources and devices, today’s empowered, savvy consumers know what they want and expect to get it.
Tags : 
ibm, telco, csps, big data, commoditization, customer retention
    
IBM
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