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Evolve Or Die: Smart Ways To Address Changing Needs Of Customers

Published By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega

Amplifying Employee Voice: How organizations can better connect to the pulse of the workforce

Published By: IBM     Published Date: Mar 28, 2016
The rise of social media, coupled with the desire to build more engaged and productive workforces, has brought “active employee listening” to the forefront of management attention. No longer is it enough to encourage employees to speak up about topics that matter to them. Organizations today need to more actively solicit, analyze and engage in ongoing conversations with past, present and even future employees. Having access to the collective “employee voice” can help leaders achieve diverse goals, including identifying innovations, preventing discord and improving productivity, as well as building a better connection to the organization and its mission. So, how can organizations establish and manage mutually beneficial listening programs? To better understand what companies are doing in the area of employee listening and the extent to which employees are willing to participate, we analyzed data from the 2015 IBM Smarter Workforce Institute WorkTrends Survey – a broad-based survey of ov
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ibm, ibm smarter workforce, work trends, employee engagement, human resource technology
    
IBM

Active employee participation in workforce analytics: A critical ingredient for success

Published By: IBM     Published Date: Mar 28, 2016
Workforce analytics is a very significant development in human resources. It promises the potential for deeper understanding of the ways workers contribute to organizational performance. However, workforce analytics is not just about analyzing data to reveal exciting insights; it also requires the active involvement of a firm’s workers if the potential of analytics is to be fully realized. Without active employee participation, workforce analytics efforts face at best, restricted data sources and data sets that are incomplete and at worst, the risk of damaging employee relations and, ultimately, productivity. This white paper summarizes recommendations that will encourage enthusiasm for workforce analytics and active employee participation, using the FORT (Feedback, Opt-in, Reciprocal, Transparent) framework. The FORT criteria could prove particularly useful in European countries. This is because the 1995 European Union Data Protection Directive, along with certain local legislative pr
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ibm, ibm smarter workforce institute, work trends, employee engagement, workforce management software
    
IBM

Retail Transparency

Published By: Oracle     Published Date: Mar 08, 2016
While retailers scramble to manage the impact of omnichannel on their operations, the way they communicate with customers, and the methods they use to promote their products and reward loyal shoppers, many have neglected to consider what will likely be the most profound change of all: the overall impact of omnichannel data transparency. Omnichannel is destined to transform every aspect of the retail industry, including the store—its design and layout, the inclusion of mobile pointof- sale and clienteling systems, the impact of transparent inventory and what that means for fulfillment, a single view of the customer and its implications for loyalty programs, and even the physical location of stores. Retailers must stay ahead of the omnichannel curve if they expect to remain competitive in the race for customers in a commerce anywhere world, and that contest begins at the brick-and-mortar store.
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Oracle

Mobilize Your Business eBook

Published By: Microsoft Office 365     Published Date: Mar 04, 2016
Discover how easy it is to mobilize, improve, and do more for your business when you download the free eBook: Anytime, anywhere – Learn more about how a mobile employee’s working style lead to less stress and increased productivity. Safety first – Learn about moving to cloud storage and how it can lift the burden of securing your data from your shoulders. Teamwork makes the dream work – Read more about syncing your information so your teams’ devices can enable them to stay agile and responsive.
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Microsoft Office 365

Gartner Magic Quadrant ADC October 2015

Published By: Citrix Systems     Published Date: Feb 10, 2016
Learn why Citrix was named a leader in the 2015 Gartner Magic Quadrant for Application Delivery Controllers, for the ninth consecutive year. With more than 25 years experience providing secure access to enterprise applications, it’s clear you can rely on Citrix to drive new levels of security and productivity in your organization. Register to download the 2015 Gartner Magic Quadrant for Application Delivery Controllers, plus receive a bonus white paper, Citrix NetScaler - A Foundation for Next-Generation Datacenter and Cloud-Based Security.
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Citrix Systems

IBM WebSphere to JBoss EAP Migration Guide

Published By: JBoss Developer     Published Date: Feb 05, 2016
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular. JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and serviceoriented architectures (SOA), enterprise portals, and data services solutions.
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ibm, websphere, jboss, eap, migration, jboss, red hat, enterprise application platform, it management, application integration, application performance management, business activity monitoring, business analytics, business integration, business management, business process management
    
JBoss Developer

Oracle WLS to JBoss EAP Migration Guide

Published By: JBoss Developer     Published Date: Feb 05, 2016
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular. JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and service-oriented architectures (SOA), enterprise portals, and data services solutions.
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oracle, jboss, redhat, migration, eap, wls, applications, enterprise applications, data management, infrastructure, open source, content management system, project management
    
JBoss Developer

Data Preparation Is Not an Afterthought

Published By: Datawatch     Published Date: Feb 03, 2016
Some companies estimate that up to 80 percent of their analysts’ time is spent on data preparation. Thorough, automated data preparation, however, can quickly transform raw information into reliable, consistent data sets ready for analysis. This report from Gartner details why information management and business analytics leaders must introduce data preparation into their big data initiatives in order to improve both the understanding of the data, and the productivity of analysts. Read the report now to learn more.
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datawatch, data preparation, data analytics, data analysis, analyst productivity, information management, business analytics, big data
    
Datawatch

Citrix ShareFile Enterprise: Technical Overview

Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Citrix ShareFile Enterprise helps IT organizations retain control while improving collaboration and productivity. ShareFile completes the mobility story with a rich, enterprise-ready, follow-me data solution. Download white paper to learn more.
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citrix, sharefile, enterprise, data, ip telephony, security management, mobile computing, collaboration
    
Citrix Systems, Inc.

The Total Economic Impact™ of Microsoft Office 365

Published By: Microsoft Office 365     Published Date: Jan 21, 2016
Learn how much money your business can save. In an objective study commissioned by Microsoft, Forrester Consulting investigated the Total Economic Impact™ for small to medium sized businesses, with 1 to 250 employees, using Office 365. The study revealed a sizeable return on investment. One business founder had this to say, “The productivity gain is the main thing for me with Office 365. It’s allowed everybody to be more productive, and if there is any element of downtime on hardware, it’s just a case of moving into another location, whether it’d be the next desk, office, or Starbucks.” Discover these findings and more when you download the free report: • Improved Business Continuity. How enhanced business continuity lead to an avoidance in lost billable hours of $15,000 annually. • Increased mobile worker productivity. How an investment in mobility saved45 hours per year per worker. • Lowered Security, Risk, and Compliance Costs. How an organization went from 15 data breaches per year
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it management
    
Microsoft Office 365

Building an Effective Mobile Policy

Published By: CDW     Published Date: Jan 15, 2016
A growing number of organizations are realizing the benefits of mobile devices, including increased productivity, enhanced efficiency and speedier response times. Yet while the use of mobile devices typically leads to lower costs and additional revenue opportunities, it also brings challenges associated with device and application procurement, data connections, service costs, content management and — most important — security.
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cdw, effective mobile policy, mobile devices, revenue opportunities, application procurement, networking, security, software development, it management, wireless
    
CDW

10 Ways to Supercharge Analyst Productivity with Data Preparation

Published By: Datawatch     Published Date: Dec 16, 2015
In this paper, the Top 10 Ways to Supercharge Analyst Productivity with Data Preparation, learn how a self-service data preparation solution saves analysts’ time by allowing them to manipulate, filter, enrich, blend and combine disparate data sets in a matter of minutes.
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data preparation, data wrangling, analyst productivity, data analysis, cleaning data, data blending
    
Datawatch

Make Your Play in the Permian Basin: Drillinginfo Offers Unsurpassed Rig Intelligence

Published By: Drillinginfo     Published Date: Nov 26, 2015
In this PDF you’ll learn how Drillinginfo (DI) provides accurate, current rig data in the Permian Basin. From permitting and leasing information to rig locations and pricing trends, you’ll find products and solutions to help transform how OFS companies drive leads. Tracking prospects can be a lucrative opportunity, but rigs move on a daily basis, so you need the latest information. See how DI can drive a company’s success by gathering up-to-the-minute rig intelligence from a single, comprehensive software solution. The Permian Basin Play is seeing a surge of O&E activity, with reports indicating that almost 30% of future oil reserve growth in the U.S. will come from the formation. Does your oilfield service team have an innovative approach to your data source detailed enough to support competitive decision-making? See how to get the most accurate, timely drill-site and well event information to make better, faster decisions and drive the best leads — that can turn into opportunities.
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ofs companies, leads, data, analytical tools, oilfield, leasing information, mobile app, rig intelligence
    
Drillinginfo

Deep insights on oil exploration in the Permian Basin play

Published By: Drillinginfo     Published Date: Nov 18, 2015
The Permian basin, a long time oil and gas producing region nestled in west Texas and southeastern New Mexico was once believe to have reached “Peak Oil” extraction levels. A significantly larger play than the booming Eagle Ford Shale, the Permian Basin has reemerged as a production pillar for the US, thanks to advancements in horizontal drilling and hydraulic fracturing. Although still in early stages of new production, the Permian has already transformed the local economies surrounding the play, adding to the energy security of the U.S. In this issue of the DI Expert eBook, by Drillinginfo, the premier provider of data and insights for oil and gas exploration decisions, our expert analysts have delved into the complexities of the geology in the Permian, highlighted the successes of operators in the region and provided in-depth analyses on the play’s re-emergence.
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basin, permian, peak oil, extraction, energy security, geologists, downspacing, innovations, oil, gas exploration, drilling
    
Drillinginfo

IDC Business Value Brief: Cisco ACI

Published By: Cisco     Published Date: Nov 17, 2015
The pace of change facing Cisco's IT department is accelerating as new applications, particularly from cloud and mobile environments, become key business enablers. Cisco's IT department, which is responsible for 4,067 production applications and inspecting 27TB of data daily, must be able to deploy such applications quickly, securely, and cost-effectively — and then make changes to them or remove them just as quickly and efficiently.
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applications, systems integration, cloud, development, cisco, networking, it management
    
Cisco

Simple is STILL Better: Embrace Speed & Simplicity for a competitive edge

Published By: IBM     Published Date: Nov 16, 2015
The market offers an array of choices to organizations planning new data warehouses to manage large and varied data sets. Most vendors emphasize the speed of their products, but few address the real need: to increase speed efficiently, which reduces complexity and cost by simplifying data warehousing.
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ibm, organization, puredata, analytics, research, data warehouse, knowledge management, data management, business technology
    
IBM

Making Data Management Massively Scalable, Agile, Feature-Rich, and Cost-Effective

Published By: Pentaho     Published Date: Nov 04, 2015
This report explains the benefits that Hadoop and Hadoop-based products can bring to organizations today, both for big data analytics and as complements to existing BI and data warehousing technologies based on TDWI research plus survey responses from 325 data management professionals across 13 industries. It also covers Hadoop best practices and provides an overview of tools and platforms that integrate with Hadoop.
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pentaho, analytics, platforms, hadoop, big data, predictive analytics, data management, networking, it management, knowledge management, enterprise applications, data center
    
Pentaho

VCE Paves New, Fresh Way For Old Dutch Foods

Published By: EMC Converged Platforms     Published Date: Oct 22, 2015
Old Dutch Foods, known for its broad selection of snack foods in the midwest United States and Canada, was struggling to get the right products to the right places at the right time. Its data center included outdated physical servers, and batch processing meant that inventory would not be updated until the end of the day as opposed to real time. In addition, recovering from power outages and disk failures could frequently take up to two weeks. To modernize its data center, Old Dutch Foods invested in EMC Converged Infrastructure. The fast and easy deployment of two VCE VBlock® systems running JD Edwards, MS Exchange, mobile device apps, and operation of a backup site with replicated applications and data. This enhanced the IT department's responsiveness to the business, allowed them to shift to real-time inventory, and reduced CapEx and OpEx costs. Operations were simplified by reducing person-hours needed for infrastructure maintenance by 75 percent.
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EMC Converged Platforms

The One Overlooked Key to Retail Success

Published By: MuleSoft     Published Date: Oct 13, 2015
The retail world is being transformed by e-commerce, mobile devices, and more competition than ever before. Retailers are using numerous customer-facing and back-office mobile apps, SaaS applications, and legacy systems — all of which are generating more data than ever before about their customers, providing valuable intelligence to create greater customer lifetime value, brand loyalty, and cross-selling across brands and products. Learn how harnessing that data can help retailers cut costs, retain their customers and generate more revenue.
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retail success, cut costs, customer retention, revenue growth, enterprise applications
    
MuleSoft

Shadow IT: The Impact on Technical Support and the Opportunities for IT

Published By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
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ServiceNow

From One-time to a Lifetime: The Guide to Recurring Revenue Success

Published By: Aria Systems     Published Date: Sep 21, 2015
This guide will explain: Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now How you'll need to change your thinking to manage a recurring revenue business Why creating recurring reveune offerings may be as simple as repackaging existing products and services What business and system capabilities you will need to have in place to support your new business model How to go about selecting vendors to help you achieve your goals What elements are necessary for success in a recurring revenue implementation program How recurring revenue changes the way you look at data and measure success The steps you need to take to get started on your recurring revenue journey What the future holds for recurring revenue
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Aria Systems

From One-time to a Lifetime: The Guide to Recurring Revenue Success

Published By: Aria Systems     Published Date: Sep 21, 2015
This guide will explain: Why recurring revenue is an unprecedented opportunity for your business and why this opportunity is available now How you'll need to change your thinking to manage a recurring revenue business Why creating recurring reveune offerings may be as simple as repackaging existing products and services What business and system capabilities you will need to have in place to support your new business model How to go about selecting vendors to help you achieve your goals What elements are necessary for success in a recurring revenue implementation program How recurring revenue changes the way you look at data and measure success The steps you need to take to get started on your recurring revenue journey What the future holds for recurring revenue
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Aria Systems

Lippis Report: Nexus 9000

Published By: Cisco     Published Date: Sep 16, 2015
In this report we review the Nexus 9000 product architecture, and how it will change data center network design.
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applications, systems integration, cloud, development, network architecture, network performance, network performance management, data center design and management
    
Cisco
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