project based solutions

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Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service
    
Pega

How to Use Projects to Master Asset Management

Published By: IFS     Published Date: Aug 11, 2011
Why project management functionality tightly integrated with Asset Lifecycle Management (ALM) tools is essential to executives of asset-intensive industries.
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ifs, project-based software solutions, asset lifecycle management, alm, dom, enterprise software, product lifecycle management, project management
    
IFS

Five Tenets of Modern Project Portfolio Management

Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Jul 12, 2017
Enterprises tend not to view project management as a holistic process. Much like the disparate systems they have in place, they see a disparate collection of issues. They typically look to solve specific pain points with single applications. Rather than migrate an entire enterprise to a new system, they are looking to manage a problem spot and have it flow into a specific component (e.g., cost, human capital leverage, or how demand is driven) as needed. In many cases, however, the pain points are symptoms of a larger issue, and to remove them the situation must be viewed in the context of the full project life cycle. Oracle Project Portfolio Management (PPM) Cloud, part of the integrated suite that is Oracle ERP Cloud, not only does this, but it’s also built with the user in mind… solving the PPM pain points through role-based analytics, social collaboration, optimization, costing, control, and mobile solutions for today’s project team.
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ppm, project portfolio management, erp, oracle, cloud
    
Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017

Is There a Better Way to Manage Product Development Projects?

Published By: Dassault Systèmes     Published Date: Aug 08, 2017
A recent study by Engineering.com indicated there is a significant gap between how Industrial Equipment Manufacturing companies value specific aspects of their project execution and how they judge their performance. In order to address the challenging aspects of product development projects, it was determined that projects with a web-based Product Lifecycle Management (PLM) solution will perform higher. Learn how PLM solutions with embedded project management can uniquely provide the following operational best practices: • Full alignment between projects and the product portfolio in order to leverage common technology platforms and launch products to market faster • Coordination of a project’s schedule and resources, with its scope as defined by requirements and development constraints, in order to meet market expectations • Automatic project task updates as development work is completed to provide a real-time understanding of project status and progress
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product development, engineering, companies, plm, product lifecycle management, market, designs, budget
    
Dassault Systèmes

How It Works: InterScan Messaging Hosted Security Advanced

Published By: Trend Micro SaaS     Published Date: Oct 08, 2008
According to experts at TrendLabs, spam now makes up close to 95% of all email and continues to grow. In the first three months of 2008 spam rates almost doubled over rates observed at the end of 2007 and TrendLabs predicts that average daily spam volumes will increase by 30 to 50 billion messages per day within the year.1 As spam continues to grow at dramatic rates, traditional on-premise email security products are failing to keep up. This limitation is one of the primary reasons that IDC predicts demand for hosted security solutions -also known as SaaS (Software as a Service) solutions-will grow by more than 30% annually through 2012.2 For context, the growth rate for hosted email security is projected to be more than eight times that of the traditional software email security market, and more than 60% faster than appliance-based email security solutions.
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saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging
    
Trend Micro SaaS

ERP vs. Project Based Solutions - Which is Right for you?

Published By: IFS     Published Date: Aug 10, 2011
Are Project-Based Solutions (PBS) - a new type of ERP for complex, engineer-to-order companies facing rapid change - right for you?
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ifs, erp, project based solutions, enterprise resource planning, pbs, project resource planning, enterprise software, product lifecycle management
    
IFS
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