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Managing City Assets: A New Perspective; A New Model; and Transformed Value

Published By: IBM     Published Date: Oct 24, 2013
"The potential to manage assets more efficiently, replace and upgrade them, and exploit them for purposes beyond their initial role, is significant in all cities in today’s world. However, technologies that support asset management in cities are numerous, fragmented and often inadequate. For any individual city agency, the level of cost and effort required to make improvement may seem daunting. This white paper highlights how Capgemini can help cities to become ‘smarter’: It describes how to offer to city agencies a leading practice asset management technical solution provided as-a-Service. This accelerates implementation, substantially removes funding hurdles, ensures an ongoing quality solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution."
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city assets, asset managemnet, efficiency, smart city, work management, architecture, real estate management, facilities management
    
IBM

Analyst Case Study: US Bank Increases Top-Line Revenue with E-Signatures

Published By: E-SignLive by Silanis     Published Date: Oct 23, 2013
In this case study from Ombud Open Research, you will learn how US Bank is using electronic signature technology to streamline account openings and SMB loans. With e-signatures deployed across more than 3,000 branches, US Bank is leveraging both the Silanis on-premise e-signature solution and the Silanis cloud e-signature service for different processes. As a result, they have achieved operational efficiencies, improved customer experience and increased top-line revenue. The bank is currently e-signing 460,000 documents each week – a number that will continue to grow as US Bank’s initial implementation of electronic signatures is currently being re-purposed across the entire organization.
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banking, account openings, financial services
    
E-SignLive by Silanis

The Total Economic Impact Of Mimecast’s Unified Email Management (UEM) Solution

Published By: Mimecast     Published Date: Oct 17, 2013
Mimecast commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) global enterprises may realize by using Mimecast’s Unified Email Management (UEM) solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the full Mimecast UEM service on their organizations. Mimecast UEM is a suite of email security, archiving, and continuity services, which can also be purchased separately if required.
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mimecast, forrester research, unified email management, uem, economic impact, return on investment, roi, evaluate financial impact
    
Mimecast

CDW: Mobile Solutions

Published By: CDW     Published Date: Oct 10, 2013
Increasing staff productivity while lowering costs tied to this growing enterprise resource. A productive mobile program starts with holistic research and planning. Approaching mobility from a lifecycle standpoint will help an organization focus on optimizing each stage of the process. Having some guidance on what to expect at the different points of the mobility lifecycle is valuable for planning purposes.
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mobile solutions, byod, mobile safety, mobile strategies, data access, secure foundation, applications, mobile app
    
CDW

Securing end-user mobile devices in the enterprise

Published By: IBM     Published Date: Oct 10, 2013
Mobile devices, including smartphones and tablets, enable increasing numbers of employees to work "anywhere, anytime."The security of enterprise data is a key concern, particularly on mobile devices that are easily lost or stolen. The security risk is further heightened by the proliferation of employee-owned mobile devices in many enterprises. Employees will almost always take the path of least resistance in leveraging mobile devices for business purposes, which may lead to unsafe computing practices. A clearly documented and enforceable mobile security policy is critical to reducing the risk of data loss.
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mobile, mobile enterprise, mobile environment, security, mobile security, mobile device, wireless, mobile strategy
    
IBM

Website Security in Corporate America

Published By: Symantec Corporation     Published Date: Oct 03, 2013
We often think of malware as being designed to sit beneath the radar, collecting data in stealth mode, for the purposes of fraud or corporate espionage. Increasingly however, we’re witnessing attacks on corporations designed to cause substantial economic losses via wholesale destruction. For example, the Shamoon malware that recently hit Saudi Arabia-based Aramco (the world’s largest oil company) and RasGas (a Qatar-based gas company) corrupted files on tens of thousands of workstations, overwriting the Master Boot Records. These malware attacks, which may well have targeted website vulnerabilities, resulted in destruction on an industrial scale. At Aramco, IT professionals were forced to replace 30,000 PCs and laptops. RasGas meanwhile, had to shut down all email communications, and the company’s website was forced offline.
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symantec, security, threat, report, key findings, best practice, strategy, technology
    
Symantec Corporation

Video Marketing Domination

Published By: Audio Animators     Published Date: Oct 03, 2013
Video marketing typically means you want to generate leads, sales, or buzz. Most marketers jump right into video with little thought to their options. But, they exist and by making the right decision can have a big impact. This paper clarifies options and provides a path to optimal conversion by ensuring you select the right video medium for your purposes.
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Audio Animators

10 Reasons iAPPS Content Manager Should Be On Your CMS Shortlist

Published By: Bridgeline Digital     Published Date: Sep 26, 2013
iAPPS Content Manager is the premier business marketing solution to drive Digital Engagement in the CMS marketplace. iAPPS Content Manager allows businesses to personalize their online interactions with customers in an increasingly digital world. The solution combines business purpose and end-user context to attract customers, deliver compelling content, and optimize conversion rates.
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cms, content manager, content management system, digital engagement
    
Bridgeline Digital

Contact Center Metrics that Matter

Published By: Interactive Intelligence     Published Date: Sep 11, 2013
The customer service contact center thrives on performance metrics. These metrics provide operational insight into the efficiency of the customer service process, including how effectively customer service representatives are performing their duties — as well as how well customers are being served. Many performance metrics are as old as the contact center industry itself and are still in widespread use today. The purpose of this paper is not to disparage existing contact center performance metrics or to suggest that these metrics no longer matter. The authors acknowledge that the metrics that matter to the reader’s contact center are the ones that make sense in that particular situation. Rather, this paper explores some of the emerging metrics that specifically acknowledge and address the changing attitudes, objectives and definition of the contemporary contact center.
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contact center metrics, interactive intelligence, contact centers, industry, representatives, performance metrics, customers, customer service process
    
Interactive Intelligence

Transforming Spreadsheets: Planning, Budgeting and Forecasting for Midsize Companies

Published By: IBM     Published Date: Sep 03, 2013
This paper describes how workgroups and midsize companies can transform their spreadsheet-only process to create flexible and timely plans, budgets and forecasts. It outlines recommendations for implementing a complete performance management system, using IBM Cognos Express, an integrated reporting, analysis and planning solution purpose-built for workgroups and midsize companies.
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transforming spreadsheets, planning, budgeting, forecasting, midsize companies, cognos express, management system, ibm
    
IBM

802.11AC Migration Guide

Published By: Aruba Networks     Published Date: Jul 03, 2013
The purpose of this paper is to provide a level of guidance towards the migration to 802.11ac.
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802.11ac, mobile technology, migration, 5ghz
    
Aruba Networks

EMA Radar for Enterprise Network Management Systems (ENMS): Q4 2012

Published By: HP - Enterprise     Published Date: Jun 05, 2013
The term “network management” encompasses a broad range of solutions from single point products to element managers to large enterprise-class solutions. For the purpose of this ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report, the term Enterprise Network Management Systems (ENMS) includes network-centric management solutions that are used by large organizations’ operations and engineering teams to discover, monitor, assess, troubleshoot, and generally maintain highly distributed enterprise networks. For this EMA™ Radar, the focus was put specifically on core capabilities and features primarily associated with network operations’ need to ensure health and availability of the network. Supporting functional capabilities such as performance monitoring, configuration management, asset management, as well as integrated management of connected non-network devices were also considered, but as non-critical (albeit helpful/valuable) extensions.
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ema radar, network management, systems, network, management, infrastructure, network architecture, network performance
    
HP - Enterprise

When Developers and Ops Collaborate, Business Celebrates

Published By: HP - Enterprise     Published Date: Jun 04, 2013
Agile development teams and IT operations teams often become so consumed with their own daily challenges that collaboration between them is severely lacking or non-existent. The problem with this is that manageability requirements become an afterthought to the development process, and agile teams may roll out applications that IT ops can't effectively monitor and run. While enabling cross-team collaboration is mutually beneficial— and ultimately improves the business' bottom line—, implementing it requires some effort at the organizational level to instill changes, and the right tools will help. Read this white paper to learn guidelines for adapting your application development and management model to enable Dev/Ops information sharing and collaboration, and learn how the cloud can be leveraged for this purpose.
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developers, ops, collaboration, cloud, database development, web development
    
HP - Enterprise

HP Converged Storage: Simplify and Optimize Your Virtualization and Cloud Deployment

Published By: HP - Intel® Xeon® processors     Published Date: May 06, 2013
What’s needed today is storage that’s flexible enough to be used for both legacy IT and virtual systems environments and repurposed as new needs arise. Storage must be quickly expandable and must enable data and applications to be easily and securely migrated, with workloads automatically rebalanced. Applications need to be online 24 x 7, so high availability is paramount. Management of the entire storage pool, as well as coordination with virtualized servers and networking, must be streamlined and simplified. This Tech Dossier reveals how HP Converged Storage can meet your organizations storage requirements.
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converged storage, optimize, virtualization, cloud deployment, high availability
    
HP - Intel® Xeon® processors

Ponemon Study: The TCO of Software vs. Hardware-based Full Disk Encryption

Published By: WinMagic Inc.     Published Date: Apr 23, 2013
This paper extends the findings of the Total Cost of Ownership for Full Disk Encryption (FDE), sponsored by WinMagic and independently conducted by Ponemon Institute published in July 2012, The purpose of this original research was to learn how organizations deploy full disk encryption solutions for desktop and laptop computers as well as the determination of total cost and benefits for organizations using this technology. A reanalysis of this research allows us to formulate new findings that compare the total cost of ownership of software versus hardware-based full disk encryption solutions.
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ponemon, tco, software, hardware, full disk, encryption, total, cost
    
WinMagic Inc.

Managing Through Change: The Power of Rolling Forecasts

Published By: IBM     Published Date: Apr 23, 2013
In this white paper, we review the purposes of traditional planning, budgeting and forecasting, as well as common associated problems. We highlight improvements achieved through rolling forecasts and enumerate important rolling forecast “dos” and “don’ts.”
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change management, rolling forecasts, forecast, enterprise, budgeting, finance, application integration, application performance management
    
IBM

Forrester: Total Economic Impact Study of IBM Storwize V7000

Published By: IBM     Published Date: Apr 17, 2013
In June 2011, IBM commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Storwize V7000. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Storwize V7000 on their organizations. Storwize V7000 is a virtualized storage system designed to consolidate block and file workloads into a single storage system for simplicity of management, reduced cost, highly scalable capacity, performance, and high availability.
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forrester, economic, impact, v7000, impact, storwize, performance, management
    
IBM

The Evolution and Value of Purpose-Built Backup Appliances

Published By: Symantec     Published Date: Mar 11, 2013
This IDC White Paper explores the increased use and adoption patterns of PBBAs, both integrated and targeted, and the utility these appliances provide to customers in their data protection processes.
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backup and recovery, storage virtualization, disaster recovery, application integration, data integration, data protection, virtualization
    
Symantec

Top 10 Reasons Your Company Does NOT Need McAfee Vulnerability Manager

Published By: McAfee     Published Date: Jan 23, 2013
Some IT and Security teams wonder if automated vulnerability management is important given the many pressing demands. The purpose of this paper is to help these IT and Security professionals evaluate their security posture and risk.
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mcafee vulnerability manager, vulnerability management, mcafee labs, mcafee epolicy orchestrator, mcafee epo, mcafee epolicy orchestrator, patch tuesdays, mcafee policy auditor
    
McAfee

Oracle BPM Suite 11g: BPM without Barriers

Published By: Oracle Corp.     Published Date: Jan 16, 2013
As the BPM market has matured, it’s time to declare the era of specialized “fit-for-purpose” BPM Suites officially over.
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oracle, bpm, business technology
    
Oracle Corp.

Website Security in Corporate USA

Published By: Symantec     Published Date: Jan 11, 2013
We often think of malware as being designed to sit beneath the radar, collecting data in stealth mode, for the purposes of fraud or corporate espionage. Read on to learn more findings by this survey, with stats on security, confidence and more.
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survey, usa, corporate america, security in corporations, symantec, security, it management, data management
    
Symantec

The Value of IBM zEnterprise for Deploying Heterogeneous Private Clouds

Published By: IBM     Published Date: Dec 12, 2012
In the past, many analysts contended that the private cloud did not provide the efficiency one should demand. IBM zEnterprise changes that, using the concept of the heterogeneous cloud to enable a fit-for-purpose strategy that delivers real value.
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ibm, zenterprise, deploying private clouds, private cloud, edison group, opperational efficiency, data management, business technology
    
IBM

The Serious Buyer's Guide to Business VoIP Phone Solutions

Published By: WhichVoIP     Published Date: Nov 16, 2012
The purpose of this white paper is to help all businesses, whether large or small, to make the right decision in choosing a business VoIP phone solution.
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voip, voice over internet protocol, business phone systems, voice over ip, business technology
    
WhichVoIP

Buying Considerations to Ensure Data Warehouse Project Success

Published By: Oracle     Published Date: Nov 06, 2012
The purpose of this white paper is to take a time-to-business-value look at financial services data warehousing technologies with a focus on the selection process and how it should take deeper considerations of the real-world implementation hurdles.
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oracle, data, analytical data, data marts, industry-specific data warehouse, financial services
    
Oracle

Buying Considerations to Ensure Data Warehouse Project Success

Published By: Oracle     Published Date: Nov 06, 2012
The purpose of this white paper is to take a time-to-business-value look at financial services data warehousing technologies with a focus on the selection process and how it should take deeper considerations of the real-world implementation hurdles.
Tags : 
oracle, data, analytical data, data marts, industry-specific data warehouse, financial services, business technology
    
Oracle
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