quality management

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Optis: Build the Case to Integrate Workforce Data for Better Business Insight

    
Optis

Simplify your Shift to Cloud with Oracle IaaS

Published By: Oracle     Published Date: Nov 08, 2017
Webcast on why choose Oracle Cloud solutions
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oracle. database. cloud, enterprise, network, quality assurance, storage management, servers
    
Oracle

The Fundamentals of Data Lifecycle Management in the Era of Big Data

Published By: IBM     Published Date: May 02, 2014
This eBookoutlines the best practices for data lifecycle management and how InfoSphere Optimsolutions enable organizations to support and implement them.
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ibm, integrating big data, governing big data, integration, best practices, big data, ibm infosphere, it agility, performance requirements, hadoop, scalability, data integration, big data projects, high-quality data, leverage data replication, data persistence, virtualize data, lifecycle management, big data strategy, it management
    
IBM

Walgreens: Winner 2014 Awards of Excellence for Hybrid Delivery

Published By: HP     Published Date: May 05, 2014
Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services
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hp uft, hp service virtualization, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, alm, walgreens, services, hp performance center, it management, enterprise applications
    
HP

Quality Management in the Contact Center

Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agents—and deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: • Perform effective coaching using the SAFE coaching framework • Calculate the ROI of your training and coaching investments • Developing a peer mentor program
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8x8 Inc.

The State Of Mobile Application Insecurity - Ponemon Institute Research Report

Published By: IBM     Published Date: Apr 20, 2017
We are pleased to present the findings of The State of Mobile Application Insecurity sponsored by IBM. The purpose of this research is to understand how companies are reducing the risk of unsecured mobile apps in the workplace. Ponemon Institute is dedicated to independent research and education that advances responsible information and privacy management practices within business and government. Our mission is to conduct high quality, empirical studies on critical issues affecting the management and security of sensitive information about people and organizations.
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(delete)mobile application, malware protection, mobile security, application security, proprietary software, open source software, cloud services, source code testing
    
IBM

Deliver Better Software Faster with Continuous Testing

Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
To compete successfully in today’s economy, companies from all industries require the ability to deliver software faster, with higher quality, and reduced risk and costs. This is only possible with a modern software factory that can deliver quality software continuously. Yet for most enterprises, testing has not kept pace with modern development methodologies. A new approach to software testing is required: Continuous Testing. In the first session in a series, join product management leadership to gain in-depth insights on how by shifting testing left, and automating all aspects of test case generation and execution, continuous testing, it enables you to deliver quality software faster than ever. Recorded Feb 5 2018 49 mins Presented by Steve Feloney, VP Product Management CA Technologies
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA

How Cognitive Technology Brings Intelligence To Robotic Processes Automation

Published By: Expert System     Published Date: Jul 18, 2019
Robotic Process Automation (RPA) is helping companies reduce costs and improve on quality and productivity by automating some of their most time consuming, rule-based and replicable business processes. RPA is especially effective in the banking and insurance sector where it brings speed and efficiency to customer service and compliance. Based on artificial intelligence algorithms, Expert System’s Cogito cognitive technology enables an automatic, human-like understanding of the content of text documents. Applied to RPA, Cogito adds greater business value and ROI for both repetitive and complex information-intensive processes. Using Cogito, companies can expect up to 53% savings on activities such as FTEs and warranty management, and cost reductions of 30 to 60% for email management and quote processing, etc.
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Expert System
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