quality management

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10 Ways Cloud Is Revolutionizing Aerospace and Defense

Published By: Plex Systems     Published Date: Feb 26, 2014
Cloud computing has the potential to completely revolutionize the A&D industry, with immediate cost gains from greater supplier collaboration and visibility, more effective demand management, and higher levels of compliance and quality management.
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity, high level production, enterprise resource planning
    
Plex Systems

Driving Business Innovation by Leveraging Agile Quality Life-Cycle Strategies and Agile Management

Published By: HP     Published Date: Jun 05, 2015
In this IDC white paper, learn why you should have quality Agile project management processes and how to use managed and coherent development approaches to address complex sourcing in the globalization age.
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agile, project management, integration, migration, quality control, collaboration, processes, enterprise software, productivity
    
HP

Tool Kit: Quality Management in the Contact Center

Published By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
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8x8, quality management, contact center, customer experience, employee productivity
    
8x8 Inc.

Zebra Technologies: 2017 Manufacturing Vision Study

Published By: Zebra Technologies     Published Date: Oct 12, 2017
Zebra offers forward-thinking manufacturers unparalleled visibility into goods, assets, people and transactions that help maximize output, ensure quality assurance and traceability and increase operational flexibility with a smarter, more connected plant floor. Zebra Technologies commissioned a global study to analyze trends and challenges that impact manufacturing companies. The survey asked 1,100 executives from automotive, high tech, food, beverage, tobacco and pharmaceutical companies for their insights on adopting technology on the plant floor to increase their competitive position.
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quality assurance, manufacturing, operations visibility, plant floor operations, iiot, visibility, jit shipment, wip information, rfid, asset management, traceability
    
Zebra Technologies

What’s Next for Brands in E-Commerce

Published By: ChannelAdvisor     Published Date: Nov 29, 2017
"The percentage of consumers making purchases online has officially outpaced those who don’t. But what does this mean for brands? Once tethered largely to wholesale and resale, the door has been opened for brands to try a variety of selling options. And they are. The time is now for brands to step into the e-commerce game and figure out the best approach for them. In this white paper, we’ll dive into six critical components that all brands should be watching as the industry evolves: - Customer connections - Relationships with retailers - Quality of product content - Marketplace management - Social commerce influence - Big data for brands"
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ecommerce, retail, advertising, selling online, online shopping, online advertising, manufacturer, marketing
    
ChannelAdvisor

The 3 Major Qualities of a Successful Task-analysis Approach

Published By: Procore     Published Date: Jun 25, 2019
Understanding the inextricable link between safety, quality and productivity is a critical piece of knowledge for today's construction management professional. And it should be leverage at all stages of a projects, from planning to programming and through the execution of the work. A proper task analysis will: Account for all three elements: safety, quality and productivity include input from site personnel Include the information needed to make decisions on the site Be a workable plan Remember that once you accept safety, productivity and quality are inextricably linked, you begin to realise that the data you harvest from your various site reports, such as reports of near misses or the need for constant rework, may also be able to fill in the blanks and tell a story about the overall progress and productivity on a project as well.
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Procore

Fierce Markets: Using Technology to Ease Change Management in Healthcare Organizations

Published By: Oracle HCM Cloud     Published Date: May 25, 2017
"Consolidation in the healthcare industry has reached such a pace that the number of health systems in the United States is on track for a 50% reduction over the next decade, making change management a high priority. In the healthcare world, where employee engagement can directly affect the quality of patient care, it’s important for organizations to have a solid change management stategy that allows for a smooth transition, communicates expected benefits and gets employees on board with change. Learn more."
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Oracle HCM Cloud

Creating a Single Customer View: The Importance of Data Quality for CRM

Published By: Trillium Software     Published Date: May 19, 2011
Effective CRM demands a single, complete, accurate view of customer information including purchasing history, product interest, and support interactions. Enterprises require a solution to discover data issues, correct and standardize, and maintain data accuracy and consistency.
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trillium software, single customer view, data quality, crm, customer relationship management, high-quality data, erp, mdm, soa
    
Trillium Software

Best Practices for Information Quality Management

Published By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
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trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity
    
Trillium Software

Data Quality for BASEL II

Published By: Trillium Software     Published Date: May 19, 2011
Today financial services institutions must meet the standards for data quality attestation by the FFEIC regulators of risk reporting. This paper discusses the platform and domain expertise needed to support the rigorous demands of commercial and retail risk reporting.
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trillium software, data quality management, basel ii solution, data profiling, data monitoring, metadata, data supporting risk, grc, application integration, business intelligence, data quality, content management system, secure content management, data deduplication
    
Trillium Software

Information Quality Management (IQM): Assessing Your IQM Practice

Published By: Trillium Software     Published Date: May 19, 2011
By implementing the six pillars of data quality optimization, your organization can incrementally improve the quality of the data that drives all your operations.
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trillium software, data quality management, iqm, information quality management, quality maturity model, enterprise data management, edm, data storage requirements, digital universe, data hygiene best practices, data standards, data monitoring, business intelligence, application integration, data quality, content management system, data warehousing
    
Trillium Software

Creating a Single Customer View: The Importance of Data Quality for CRM

Published By: Trillium Software     Published Date: May 19, 2011
Effective CRM demands a single, complete, accurate view of customer information including purchasing history, product interest, and support interactions. Enterprises require a solution to discover data issues, correct and standardize, and maintain data accuracy and consistency.
Tags : 
trillium software, single customer view, data quality, crm, customer relationship management, high-quality data, erp, mdm, soa, business intelligence, content management system, content management
    
Trillium Software

Best Practices for Information Quality Management

Published By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
Tags : 
trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm, michele goetz, information maturity, data quality, information management
    
Trillium Software

The Perfect Couple: Business Process and Data Management

Published By: Trillium Software     Published Date: May 25, 2011
Why is it important to align the groups responsible for your critical business processes and your data management efforts? Learn how to create a partnership between business and IT to deliver higher value to your business.
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trillium software, data management, business process, rob karel, forrester, information quality management, business value, business process automation, business process management, data quality, information management
    
Trillium Software

Organizing for Enterprise Wide DQ Improvement

Published By: Trillium Software     Published Date: Jun 29, 2011
This white paper highlights how BT's experience of IQIP can help to inform the challenge of organizing for enterprise wide DQ, lists the key organizational structures, outlines the roles of the potential main protagonists and summarizes the main lessons learned.
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trillium software, data quality, mdm, master data management, british telecommunications, entreprise wide dq improvement program, data governance, nigel turner, governance, collaboration, information management, project management
    
Trillium Software

Deliver Optimal Service Quality and Experience to Drive World-Class Customer Satisfaction

Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm, ibm mbi, service quality, telecommunications, management solutions, customer experience, dashboards, sla, netcool, service level agreement, key quality indicators, kqis, ip-tv
    
IBM

IDC report: Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool

Published By: IBM     Published Date: Sep 10, 2009
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
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ibm, tivoli, netcool, roi, future proofing, data integration, operations productivity, cost reduction, user productivity, business value analysis, performance management, service quality management, and network fault management, cost efficiencies from consolidation, operations staff productivity, integrated solution, application integration, business analytics, product lifecycle management, productivity
    
IBM

Manage enterprise data with Integrated Data Management

Published By: IBM     Published Date: Aug 30, 2010
Adopting an Integrated Data Management strategy can be a highly effective way to help IT support business growth, facilitate data governance and manage costs.
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ibm, back-up, data quality, database management, knowledge and data management, storage management, data management, databases, enterprise software, hardware, information technology, software, storage, database development, database security, data warehousing
    
IBM

The 5 Essentials of Effective Software Development Metrics

Published By: 6th Sense Analytics     Published Date: Sep 18, 2007
Software development projects have a long and storied history of failure. In fact, 82% of projects today run late, while errors cost 80% of the average project budget to fix (The Standish Group). Certainly no other business process today is allowed to endure this sort of failure. But software development is often left to chance, despite the significant cost and importance of the process.
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software development, development, programming, programmer, quality assurance, quality control, software testing, cost, costs, cost savings, spend management, spending, cost efficient, 6th sense, best practices
    
6th Sense Analytics

Is a Data Quality Web Service the Right Solution for You?

Published By: Melissa Data     Published Date: Nov 18, 2008
Learn what a Web Service is and how it works, the advantages of using a Data Quality Web Service, the technology assessment for implementation, and several case studies (Saab and other real world case studies) to demonstrate real life successes.
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melissa data, data quality, contact data verification, address verification, validate address, address verification software, address verify, address validation software, data quality tools, data quality management, data quality objects, data quality api, address quality, data cleanse, data hygiene, data quality, data quality analysis, data quality api, data quality assurance, data quality control
    
Melissa Data

Exclusive Interview: John Nydam & Tom Brennan

Published By: Melissa Data     Published Date: Nov 18, 2008
Tom Brennan and John Nydam explain the Melissa Data and Stalworth partnership, discuss the business problems caused by bad data, and describe how DQ*Plus provides a complete data quality solution for enterprise applications and commercial databases.
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melissa data, data quality, contact data verification, address verification, validate address, address verification software, address verify, address validation software, data quality tools, data quality management, data quality objects, data quality api, address quality, data cleanse, data hygiene, data quality, data quality analysis, data quality api, data quality assurance, data quality control
    
Melissa Data

Detaillierte SugarCRM Case Study: Redglaze Group

Published By: SugarCRM     Published Date: Jan 27, 2014
Was wäre, wenn Sie für jeden Mitarbeiter mit Kundenkontakt ein unverzichtbares Werkzeug hätten, das Prozesse optimiert, Datensilos beseitigt und Kundeninteraktionen außergewöhnlich macht? Sehen Sie, wie Sugar für Redglaze wichtige Daten zugänglich macht, Prozesse optimiert und die Effizienz erhöht.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, customer relationship management
    
SugarCRM

Die richtigen Preise für CRM: So vermeiden Sie Kostenfallen

Published By: SugarCRM     Published Date: Feb 21, 2014
Bei der Entscheidung für ein CRM-System ist es wichtig, sicherzustellen, dass keine versteckten Zusatzgebühren oder extra Kosten anfallen, die Einfluss auf den Return on Investment haben. Die Analyse zeigt die Gesamtbetriebskosten von ier führenden CRM-Lösungen für das mittlere Marktsegment.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, customer relationship management
    
SugarCRM
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