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Conversational AI for the Enterprise

Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
"The state of chatbots has quickly evolved from a fad to an essential part of corporate strategy. No longer a nascent technology, chatbots have matured into solutions that enterprises across industries are taking seriously. But how do we distinguish a simple chatbot from human-like, AI- driven conversational solutions that we now see businesses adopting? In this three part series, we will examine what it means to deploy “Conversational A.I.” for the enterprise"
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Group M_IBM Q3'19

9 Reasons to Make the Move to a Cloud Contact Center

Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9

True Federation: A Must-Have Strategic Service Delivery

Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, business activity monitoring, business intelligence, business management, business process automation, enterprise resource planning
    
ASG Software Solutions

Reducing cost in your Oracle Database environment

Published By: HPE & Intel®     Published Date: Oct 10, 2016
What if you could reduce the cost of running Oracle databases and improve database performance at the same time? What would it mean to your enterprise and your IT operations?
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database, hpe, intel, data, oracle database, database management, database development, database security, data warehousing
    
HPE & Intel®

4 Reasons to Buy Cisco Aironet Access Points with Mobility Express

Published By: Cisco     Published Date: May 24, 2019
Mobile Global Workforce is predicted to surge to 1.87 billion by 2022. Be prepared for the wireless expansion with Mobility Express. Cisco’s Mobility Express* is designed for small businesses that want a controllerless solution with Wi-Fi management functions embedded in the Cisco Aironet® access point itself. Offering SMB’s Cisco’s industry-leading enterprise capabilities at a fraction of the enterprise cost.
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Cisco

Anticipating the Unknowns: Chief Information Security Officer (CISO) Benchmark Study

Published By: Cisco EMEA     Published Date: Mar 08, 2019
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unknown is what keeps CISOs, what keeps you, up at night – and we know because we asked you.
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Cisco EMEA

Robotic Process Automation: Tactical Problem-Solving Giving Way to Strategic Transformation

Published By: Automation Anywhere APAC     Published Date: May 17, 2019
Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.
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Automation Anywhere APAC

Improving SaaS Performance Using SD-WAN: Use case scenario

Published By: Cisco     Published Date: Dec 11, 2018
The Cisco SD-WAN solution is a cloud-delivered overlay WAN architecture that enables digital and cloud transformation at enterprises. It significantly reduces WAN costs and time to deploy new services, and, builds a robust security architecture crucial for hybrid networks. Enterprises today face major user experience problems for SaaS applications on account of networking problems. The centralized Internet exit architecture is inefficient and results in poor SaaS performance. And branch sites are running out of capacity to handle Internet traffic which is a concern because more than 50% of branch traffic is destined to the cloud. More importantly there are many dynamic changes in Internet gateways and the SaaS hosting servers that lead to unpredictability in performance. The Cisco SD-WAN solution solves these problems by creating multiple Internet exit points, adding high bandwidth at branch locations, and dynamically steering around problems in real-time, resulting is an optimal SaaS
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Cisco

Dynamic IT For A Dynamic Workplace

Published By: Lenovo UK     Published Date: Mar 14, 2019
An increasingly tech-savvy workforce is changing the future of work and the workplace. The workplace is now where your people are, not where they go – whether that’s the public space of a coffee shop or private space at home. Working hours are no longer standard, dictated by the tasks to be done, not by the clock. Work tools are no longer based only on workplace technology. The same cool features used in consumer devices, such as touch, are now required for workplace devices. It’s this familiar, smart technology that keeps people, across the generations, happy, productive and engaged. This dynamic IT is the foundation for a smart workplace that will enable you to attract and keep top talent – and shape the future-ready enterprise, now.
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dynamic it, smarttechnology, dynamicworkplace, security-first, smartit, workplacesecurity, cybersecurity, iot, artificalintelligence, future-ready
    
Lenovo UK

Neuer Maßstab für die Systemverfügbarkeit

Published By: Hewlett Packard Enterprise     Published Date: May 10, 2019
Unternehmen in jedem Sektor hängen zunehmend von Anwendungen ab, die alles vom BackEnd-Betrieb bis zur Bereitstellung neuer Produkte, Services und Kundenerlebnisse steuern. Aus diesem Grund sind die Systemverfügbarkeit der Infrastruktur und die Vermeidung ungeplanter Ausfallzeiten wichtiger denn je. Aktuelle Studien zeigen, dass die durchschnittlichen Kosten für eine Stunde Ausfallzeit etwa eine halbe Million US-Dollar betragen1 – mit steigender Tendenz angesichts der zunehmenden Digitalisierung in allen Branchen. Über viel zu lange Zeit konnte höchste Speicherverfügbarkeit nur durch teure On-Site-Serviceverträge mit stark redundanten Hardwaremodellen erreicht werden. Seit seiner Gründung hat Nimble, ein Unternehmen von Hewlett Packard Enterprise, das ehrgeizige Ziel verfolgt, die ausgetretenen Pfade zu verlassen und nicht nur für höhere Verfügbarkeit seiner Produkte zu sorgen, sondern sie auch im Laufe der Zeit ständig zu verbessern.
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Hewlett Packard Enterprise

Discover Your Right Mix of Hybrid Cloud

Published By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
You’re likely fast-tracking hybrid cloud to increase agility and reduce cost. But it’s a challenge to define the right mix of private cloud, public cloud, and traditional IT that best drives your enterprise strategy. HPE has the right hybrid cloud expertise, technologies, and partners to get you there faster.
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Hewlett Packard Enterprise

Reducing costs in your Oracle database environment

Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
What if you could reduce the cost of running Oracle databases and improve database performance at the same time? What would it mean to your enterprise and your IT operations? Oracle databases play a critical role in many enterprises. They’re the engines that drive critical online transaction (OLTP) and online analytical (OLAP) processing applications, the lifeblood of the business. These databases also create a unique challenge for IT leaders charged with improving productivity and driving new revenue opportunities while simultaneously reducing costs.
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cost reduction, oracle database, it operation, online transaction, online analytics
    
Hewlett Packard Enterprise

Anticipating the Unknowns: Chief Information Security Officer (CISO) Benchmark Study

Published By: Cisco EMEA     Published Date: Mar 26, 2019
Imagine if you could see deep into the future. And way back into the past, both at the same time. Imagine having visibility of everything that had ever happened and everything that was ever going to happen, everywhere, all at once. And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless you’ve achieved that digital data nirvana (and you haven’t told the rest of us), you’re going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors – which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unk
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Cisco EMEA

Fulfilling the Promise of the Digital Workspace

Published By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware AirWatch

Cybersecurity Challenges, Risks, Trends, and Impacts

Published By: Hewlett Packard Enterprise     Published Date: Mar 31, 2016
MIT Technology Review Survey: Executive Summary Are you prepared for the next breach? Only 6% of leaders say yes. Information security—or, the lack of it—is firmly on the radar for business and IT leaders in organizations of all sizes and in every sector. Many fear that their companies are ill-prepared to prevent, detect, and effectively respond to various types of cyberattacks, and a shortage of in-house security expertise remains of widespread concern. Those are among the initial findings of the Cybersecurity Challenges, Risks, Trends, and Impacts Survey, conducted by MIT Technology Review of approx. 225 business and IT executives, in partnership with Hewlett Packard Enterprise Security Services and FireEye Inc.
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Hewlett Packard  Enterprise

old asset

Published By: Oracle     Published Date: Jun 20, 2016
Research conducted by The Economist Intelligence Unit (EIU), sponsored by Oracle, provides answers. The results show that a proactive security strategy backed by a fully engaged C-suite and board of directors reduced the growth of cyber-attacks and breaches by 53% over comparable firms. These findings were compiled from responses by 300 firms, across multiple industries, against a range of attack modes and over a two-year period from February 2014 to January 2016. The lessons are clear. As cyber-attackers elevate their game, the response must be an enterprise solution. Only C-suites and boards of directors marshal the authority and resources to support a truly enterprise-wide approach. In sum, proactive cyber-security strategies, supported by senior management, can cut vulnerability to cyber-attack in half.
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security, c-suite, data, cyber risk, enterprise, management, economist, intelligence unit, enterprise applications
    
Oracle

Forrester Webcast: Deciphering Development Trends

Published By: Oracle     Published Date: Oct 20, 2017
What do these market-defining trends have in common? · Analytics for all · Analytics as competitive differentiator · Internet of Things · Artificial intelligence/Machine learning/Cognitive computing · Real-time analytics/event management They all rely on data – timely, accurate data delivered within an insightful context – to deliver value. The question is: who in the enterprise is most qualified and prepared to help deliver on the vision and values of the data-driven enterprise? It’s going to take a special type of professional to deliver that value to enterprises. Organizations are seeking professionals to step forward and take the lead, provide guidance and lend expertise to move into the brave new world of digital. The move to digital and all that it entails – sophisticated data analytics, online customer engagement and digital process efficiency – requires, above all, the skills and knowledge associated with handling data and turning it into insights. The move to digital i
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Oracle

Fastest Speed, Highest Security: The Co-engineering of Oracle's New M8 Systems

Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX

Next-Generation Secure Infrastructure Platform - Oracle SPARC M8 Launch Webcast

Published By: Oracle CX     Published Date: Oct 20, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX

Security Evolved: Why It's Time To Bring Together Identity, Access and Real-Time Threat Prevention

Published By: Preempt     Published Date: Nov 02, 2018
Enterprises and the threats that target them have all fundamentally evolved over the past decade. In response, the security industry has generated an enormous amount of point solutions and technologies to try and keep pace. However, for all of this innovation and change, the underlying enforcement architecture has remained largely unchanged. A new modern approach to preempting threats is required. One that augments the existing architecture instead of replaces it. This new approach brings full enterprise and business context to real-time enforcement decisions. Identity, behavior, devices, anomalies, and risk all play a real-time role. Just as importantly, enforcement and access options can be graded based on the risk to the business, and policies can actively seek out and adapt to new information.
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Preempt

Forrester - Why Data Center Modernization Is Critical To Business Success

Published By: Dell EMC Storage     Published Date: Aug 15, 2019
The digital era has ushered in a proliferation of data that powers modern businesses. When leveraged properly, organizations are seeing the potential of data to drive better outcomes across all aspects of their business. Using data to support different workflows, analytics, and activities transforms it into data capital — a digital asset that will drive value for the business. The extent to which an enterprise aligns its organization around this data capital mindset — in both the way they use data and the way they invest in data technology — can have lasting impacts on the success of the business. In February 2019, Dell EMC and Intel commissioned Forrester Consulting to evaluate whether the ability to harness and apply data and analytics at every opportunity is fast becoming a prerequisite for success. To test this, Forrester conducted a global survey of 516 IT decision makers. The survey found that companies with more mature data capital practices — leveraging more data types, managin
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Dell EMC Storage

Hyper-Converged, Simplicity Verified

Published By: Dell EMC     Published Date: Nov 04, 2016
Abstract: Dell EMC VxRail, powered by Intel® Xeon® processors, is the only fully integrated VMware hyper-converged infrastructure appliance, delivering a turnkey solution that simplifies and extends VMware environments. Streamline IT infrastructure, gain new levels of speed and performance to enhance the end-user experience, and spend more time on innovation. Plus, Dell EMC VxRail is more than 30% lower total cost of ownership compared to a build-your-own solution. This report looks at: • Super-fast deployment and scalability • Take on enterprise workloads and deliver a smooth yet powerful user experience • Keep peace of mind with accessibility and immediate issue alerts This report shows how you can streamline IT infrastructure, achieve new levels of speed and performance to improve end-user experiences, and allow extra time for innovation. Learn more, read this brief but interesting infographic.
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it infrastructure, hyper-convergence, next-gen, storage, virtual machines, scale-out, storage management, enterprise software, data protection
    
Dell EMC

Create an End-to-End IT Solution to Empower Desk-Based Workers

Published By: Dell     Published Date: Dec 12, 2017
Fast-moving employees demand access to people, programs and data from anywhere. Power up their productivity with greater portability and connectivity. Begin by downloading “On the go Professional,” a brief by Dell that uncovers the key needs around convenience, connectivity and access required by mobile professionals. The brief also covers technology recommendations for you to consider, such as the robust line of Dell Latitude and Venue devices powered by Intel®, to meet the preferences of your users. Take advantage of the solutions that maximize enterprise productivity and employee satisfaction today. Download the brief now!
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Dell

Red Hat Cloud 101

Published By: Red Hat Government     Published Date: Jul 21, 2011
This whitepaper describes the various forms that cloud computing can take and how different types of technology relate to each other.
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red hat, open source, enterprise linux, enterprise solutions, virtualization, linux, unix, redhat, jboss, governance
    
Red Hat Government

IDC Whitepaper - Cloud Computing: The Need for Portability and Interoperability

Published By: Red Hat Government     Published Date: Jul 21, 2011
An IDC executive report examines the future of cloud computing, focusing on design goals that support portability of applications and data, which will certainly avoid expensive and time-consuming fixes.
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cloud computing, interoperability, red hat, open source, idc, enterprise linux, enterprise solutions, virtualization, linux, unix, redhat, government, governance
    
Red Hat Government
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