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Building a competitive advantage through customer experience

Published By: Genesys     Published Date: Jun 19, 2019
Today’s customers want fast, hassle-free, personalized interactions across channels. Global brands like PayPal, Heineken and Vodafone have embraced technology to deliver truly connected, omnichannel customer experiences. By migrating to a best-in-class customer experience platform, they’ve been able to: Meet critical business timelines with a cloud-based transition Address industry-specific regulatory requirements Reduce maintenance and operational costs Optimize employees Accelerate time-to-value and ROI Improve Net Promoter Score, customer satisfaction, call resolution Learn the four steps to plan and execute a successful, seamless migration and customer experience transformation.
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Genesys

Building a Risk-Based Compliance Training Curriculum: A Step-by-Step Guide

Published By: CEB     Published Date: May 19, 2014
Establishing compliance training requirements has always been difficult, but given recent changes to the regulatory and corporate work environments, the costs of failure are now more significant. To help companies get their training curricula right, CEB created a step-by-step guide to building a truly effective compliance training curriculum: one that reduces risk.
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ceb, risk based compliance, training, reduce risk, regulatory changes, corporate work environments
    
CEB

Building Efficiency into IT Compliance Programs

Published By: Micro Focus     Published Date: Aug 28, 2014
Enabling technologies to streamline regulatory and legislative changes.
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it compliance programs, risk management, it management, data management, compliance
    
Micro Focus

Building Secure Applications: Recommendations for Financial Services

Published By: CheckMarx     Published Date: Sep 12, 2019
Financial services organizations operate under a host of regulatory standards. This makes sense, as the assets and information managed by these firms are valuable, sensitive, and targeted by sophisticated cyber attackers daily. Compounding these challenges is the large volume of personally identifiable information (PII) that financial organizations handle regularly. PII is subject to many compliance regulations, notably the General Data Protection Regulation (GDPR), which regulates not only the processing of personal data, including PII, relating to individuals in the EU, for also any organization that processes personal data of EU residents. For US banking consumers, Section 5 (Unfair or Deceptive Acts or Practices) of the Federal Trade Commission Act and numerous state regulations enforce basic consumer protections, which financial organizations must also uphold.
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CheckMarx

Bullet-Proofing Instant Messaging

Published By: Symantec.cloud     Published Date: Aug 10, 2010
Off-the-shelf instant messaging (IM) lets malware into the Enterprise, and compromises regulatory compliance and copyright protection. Find out how a secure IM service can keep you covered.
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messagelabs us, instant messaging, malware, information mobile worker, saas, security risk, anti spam, secure instant messaging, mobile computing, mobile data systems, mobile workers, wireless messaging, risk management, information management, messaging
    
Symantec.cloud

Business Success Dependent on Data Protection Capabilities

Published By: Xiotech     Published Date: Apr 13, 2007
Disruption to your production environment is costly, and any loss of information can be disastrous. Consequences may include loss of revenue and company reputation, lower shareholder confidence, potential exposure to business continuity risk, or sanctions and fines for noncompliance with regulatory requirements. Organizations need an effective and reliable way to safeguard corporate information in the wake of an unforeseen downtime event.
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data protection, data recovery, information management, regulatory compliance, compliance, storage compliance, high availability, storage, data replication, xiotech, data management, backup and recovery, storage management
    
Xiotech

California Credit Union Achieves Regulatory Compliance with Neoscale

Published By: Neoscale Systems, Inc.     Published Date: Sep 14, 2007
CCU sought to encrypt its backup tapes for keeping customer data secure in transit and in storage at the offsite tape-vault vendor’s facility. As a financial institution, CCU was subject to stringent government regulations. With nearly 60 gigabytes of data to encrypt each night, CCU knew that a software solution was out of the question.
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storage security, storage security encryption, enterprise storage security, disk encryption, encryption technology, tape encryption, encryption key management, enterprise key management, key management for enterprise, effective encryption key management, key management system, information security, protecting offsite tape storage, disaster recovery, data privacy regulations, backup tapes, security appliance, data security, secure key management, wire-speed encryption
    
Neoscale Systems, Inc.

Case Story: Growth, Regulatory/Customer Demands Drive A&D Optics Company to IFS Applications

Published By: IFS     Published Date: Dec 27, 2012
Steady business growth and the demanding nature of the defense industry led exotic electro-optics, Inc. (eeo) to implement IFS Applications.
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erp, enterprise resource planning, enterprise, integration, process management, project management, application performance management, best practices, enterprise software
    
IFS

Case Study: Enterprise Temperature Monitoring

Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
St. Joseph’s Hospital Health Center has a total of 310 refrigerators throughout the organization. These items require strict temperature ranges for quality patient care and safety. Regulatory agencies perform audits requiring logs of temperature monitoring and corrective actions. Read this case study to learn about how St. Joseph's deployed the wireless AeroScout Environmental Monitoring solution to leverage its wireless network by working with STANLEY Healthcare.
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wi-fi, environmental monitoring, healthcare, pharmaceuticals, lab samples, patient care, patient safety, temperature monitoring
    
STANLEY Healthcare

Case Study: University of Rochester Medical Center Transforms Security Incident Response

Published By: Rsam     Published Date: Apr 28, 2016
The University of Rochester Medical Center (URMC) is of the nation’s top academic medical centers. Their InfoSec team wanted to implement a program that could withstand constant shifts in regulatory requirements while protecting the sanctity of patient health information. Learn why the selected Rsam and the results of their successful implementation.
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rsam, university of rochester, security incident response, successful implementation, security, data management
    
Rsam

Cenzic: Application Security for Financial Institutions

Published By: Cenzic     Published Date: Nov 29, 2006
The Cenzic Hailstorm® solution helps financial institutions comply with GLBA and other laws by automating risk assessment, checking for vulnerability to the injection of malicious code into Web servers, automating the testing of code and key controls during the software development process, and helping them respond to new vulnerabilities in the software development lifecycle.
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application security, auditing, authentication, financial, compliance, vulnerability management, software compliance, regulatory compliance, cenzic, security, it management, firewalls, high availability, identity management, intrusion detection, intrusion prevention, policy based management, security management
    
Cenzic

Certify With Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Nov 06, 2017
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen.
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automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for financial institutions and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
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automated reconciliation, automated reconciliation for banks, automated certification, automated certification for banks, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
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automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

Challenger migrates to AWS with Rackspace to provide cloud and local market expertise

Published By: Rackspace     Published Date: Mar 20, 2019
Running an IT backend that is secure, scalable and well-managed is resource draining for any enterprise. Challenger, Singapore’s largest IT retailer, took a more pragmatic route by transforming on a Online to Offline (O2O) model. For the journey, it partnered with Rackspace to accelerate the value of its AWS cloud migration, by tapping its proven AWS expertise, strong managed services portfolio, and familiarity with local regulatory compliance and cloud security demands
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Rackspace

Choosing a Cloud Hosting Provider with Confidence

Published By: Symantec     Published Date: Jun 29, 2012
Symantec SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers
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ssl, cloud security, enterprise, regulatory compliance, data segregation, data recovery, business technology
    
Symantec

CIO White Paper: Ensuring Compliance with Digital Transaction Management

Published By: DocuSign     Published Date: Mar 23, 2016
A recent survey of IT professionals by IDG Research shows that companies are struggling to keep their processes and documents in compliance with frequently changing — and often conflicting — regulatory standards.
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DocuSign

Cisco Metapod

Published By: Cisco     Published Date: Jan 05, 2016
As software continues to ‘eat the world’ in today’s app economy, companies need to adapt to changing business models, globalization, and increasing regulatory compliance. Under pressure to support strategic business objectives, IT is rapidly embracing cloud technologies. Cloud adoption has steadily gained acceptance because it promises to help you achieve your business goals faster, more efficiently, and more cost effectively. Cisco Metapod™ is an excellent solution to some of your organization’s biggest business and technology challenges. This infrastructure-as-a-service (IaaS) offer delivers a reliable and programmable infrastructure for your application development and operation teams while providing a public cloud experience behind your firewall, on your premises, and with full remote management.
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Cisco

Cisco Metapod

Published By: Cisco     Published Date: Apr 15, 2016
As software continues to ‘eat the world’ in today’s app economy, companies need to adapt to changing business models, globalization, and increasing regulatory compliance. Under pressure to support strategic business objectives, IT is rapidly embracing cloud technologies. Cloud adoption has steadily gained acceptance because it promises to help you achieve your business goals faster, more efficiently, and more cost effectively. Cisco Metapod™ is an excellent solution to some of your organization’s biggest business and technology challenges. This infrastructure-as-a-service (IaaS) offer delivers a reliable and programmable infrastructure for your application development and operation teams while providing a public cloud experience behind your firewall, on your premises, and with full remote management.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, network management, best practices, content delivery, cloud computing
    
Cisco

Clinical Mobility: Strategy, Best Practices and Device Selection

Published By: Zebra Technologies     Published Date: Jun 15, 2017
Mobile devices help clinicians improve the quality of patient care and save lives by improving staff communication and collaboration, and by providing instant access to a wealth of mission-critical information — from real-time lab results to a change in a patient’s condition or verification of the “5 rights” of medication administration at the patient bedside. In addition, mobility also helps healthcare organizations comply with important governmental and regulatory safety standards, without tasking an already overburdened nursing staff with additional paperwork. This white paper provides guidance for planning and implementing a clinical mobility solution in today’s healthcare environment, including a five-step roadmap to help key stakeholders identify needs.
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clinical, mobility, strategy, best practices, device, save lives
    
Zebra Technologies

Close the Window on Three Window Server Threat Scenarios

Published By: Centrify Corporation     Published Date: Dec 02, 2014
Security breaches are all over the news, many of them a result of either insider threats or advanced persistent threats. Companies and government agencies are looking for solutions to mitigate the risks these threats present. This white paper details three common Windows Server threat scenarios and explains the way that they can be neutralized. By following the guidelines in this white paper, organizations can guard against inside and outside threats, protect their Windows Server infrastructure and sensitive data, and meet relevant regulatory requirements. Centrify Server Suite provides organizations with the control they need to thwart these threats. It protects their Windows Server environments by: • Granting users just enough privilege to accomplish their business objectives, enabling secure management of Windows services. • Making shared accounts in Active Directory accountable by associating the use of a shared account with the actual user. • Protecting PCI data from domain admin
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security solutions, protecting data, secure management, cost-effective, security, it management
    
Centrify Corporation

Close, Consolidate and Report for Dummies

Published By: IBM     Published Date: Feb 21, 2013
With this book, you find out how a unified CCR process gives leaders timely and accurate insights to make smarter decisions. You also discover features of the ideal CCR solution and learn what to look for in the selection process.
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close, consolidate, report, ibm, ccr, business performance, finance, xbrl, regulatory reports, statutory, application integration, best practices, business activity monitoring, business analytics, business integration, business intelligence, business management, business metrics, business process automation, business process management
    
IBM

Close, Consolidate and Report For Dummies

Published By: IBM     Published Date: Feb 12, 2014
Use this book to understand why integrating and unifying your closing, consolidating, and reporting process is critical. Learn about re-engineering your point solution approach to these activities by investing in integrated solutions. Achieve automation and enhance your ability to manage internal controls, reduce risks, and efficiently create consolidated financial statements and regulatory reports (including XBRL).
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ibm, closing, consolidation, reporting, ccr, close management, financial results, disclosure management, integration, ccr solution, business analytics, data integrity, return on investment, risk management
    
IBM

Close, Consolidate and Report For Dummies

Published By: IBM     Published Date: Jul 30, 2014
Use this book to understand why integrating and unifying your closing, consolidating, and reporting process is critical. Learn about re-engineering your point solution approach to these activities by investing in integrated solutions. Achieve automation and enhance your ability to manage internal controls, reduce risks, and efficiently create consolidated financial statements and regulatory reports (including XBRL).
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ibm, business analytics, finance, closing, consildating, reporting, reporting process, internal control management, risk reduction, consolidation, financial statement consolidation, regulatory reports consolidation
    
IBM

Closing the "Black Hole" of Global Regulatory Labeling Submission for Biopharma

Published By: SDL     Published Date: Sep 20, 2019
In a global and highly regulated marketplace, pharmaceutical and biotech firms face a challenge in managing regulatory labeling submissions that meet multiple country and regional requirements in many different languages. This process has historically required substantial manual intervention and review by highly paid professionals, contributing to unnecessary costs and delays in medicinal product launches. Biopharma executives hope that new, cloud-based tools will help solve this costly dilemma. To market their products globally, biopharmaceutical firms must ensure their product information complies with local regulatory filing requirements. Submissions often need to be revised to reflect in-country linguistic, formatting, and timing mandates. In-country compliance is usually overseen by local affiliates that manage the process internally. Tasks such as translation and formatting are typically outsourced to in-country providers. For the corporate global regulatory affairs (GRA) functio
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SDL
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